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Oportun Financial Corporation
Sep 11, 2026 at 12:29 AM UTC
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Oportun Financial: Investor Presentation - September 2026

2Q 2026 Investor Presentation

September 2026



INVESTOR PRESENTATION

Company Overview

Our business, products, members and operating model



COMPANY OVERVIEW

A scaled platform for responsible credit and savings

Oportun helps hardworking members borrow, save and build financial resilience

Select FY25 Financial Data

A financial platform empowering its

hardworking members

Responsible credit and savings products address access to affordable credit and the ability to build savings

  • Serving responsible members with modest incomes and limited savings

  • Member-first, omni-channel application and servicing

  • Centralized technology and a fully automated risk engine

8M+ loans originated since 2005

$22.7B in credit extended since founding

1.3M members helped to build credit histories

$13.2B saved by Set & Save™ members since 2015

BORROW RESPONSIBLY • SAVE CONSISTENTLY • BUILD RESILIENCE

Total Revenue $957M

Aggregate Originations $1,957M

Portfolio Yield 33.1%

Annualized Net Charge-Off Rate 12.0%

Adjusted EBITDA $148M

Adjusted Net Income $65M

Adjusted EPS $1.36

GAAP Net Income $25M



Nasdaq: OPRT • borrowing + savings • automated decisions

See Appendix for Key Definitions and non-GAAP reconciliation to the most comparable GAAP measure; numbers may not foot or cross due to rounding. 4

COMPANY MISSION

Borrowing, savings and budgeting for hardworking individuals

Mission

Empowering members to build a better future

Unsecured Personal Loans

Secured Personal Loans

Savings

Strong Customer Value Proposition

Proprietary Underwriting Engine

Comprehensive Physical and Digital Channels

Unique Servicing and Collections Capabilities

Award Winning Savings Product

5

Low-to-moderate income individuals benefiting from responsible lending and effortless savings products

Target Market

English and Spanish speaking customer base, seamlessly engaging with bilingual contact center team

Thin-file / no-file borrowers who are traditionally underserved



FINANCIAL HEALTH IN THE U.S.

Addressing the biggest challenges facing U.S. consumers 69%

53%

of U.S. households struggle with spending, saving, borrowing and planning(2)



would struggle to come up with

$1,000 in an emergency(3)

77%

51%

57%

had bank-related account fees in the past year(4)

are not confident about their long-term financial goals(2)

of Americans do not feel that they are completely financially secure(1)

75%

aren't completely satisfied with the amount of money they've saved(5)



6

CREDIT PRODUCTS

Responsibly structured credit products

Secured Personal Loans

Personal installment loan product secured by an automobile, allowing members to access larger loan sizes

$6,585

$2,900 | $9,000

35 months

25 | 43 months

33.4%

Unsecured Personal Loans

Simple-to-understand, affordable, unsecured, fully-amortizing installment loans with fixed payments

$3,365

$1,500 | $4,500

27 months

19 | 34 months

35.7%

Member Solution

Use Case

Avg Loan Size

25th and 75th Percentile

Avg Term

25th and 75th Percentile

Weighted Avg APR



Data based on originations for the three-months ended June 30, 2026. 7

CUSTOMER VALUE PROPOSITION

$292



$2,393

$516

Payday Loans

Competitor Installment Loans

Cost of borrowing between $500-$1,500*

Positive social impact

1.3M

Credit histories established(6)



Oportun delivers meaningfully lower borrowing costs

The Oportun cost advantage

5x competitor products are more expensive on average*

8x online-only payday loans are more expensive*



* Based on the average cost of unsecured personal loans of $500 - $1,500 as determined by internal calculations using data from an external survey of competitor loans originated in 2025. 8

UNDERWRITING

Proprietary credit model drives underwriting momentum

100% centralized and automated underwriting

Billions of data points



AI-enhanced model architecture

Integrates alternative, cash-flow and bureau signals; V13 in 2026 adds early-default models and five new data sources.

────────────────────────────────

THREE UNDERWRITING DIMENSIONS

Alternative Data Score Scores 100% of customers-including no-hits and non-scorables-using bank transaction, rental and cell-phone payment data.

Income verification + ability-to-pay Uses income and cash-flow signals to support approval and loan amount decisions.

Custom-built bureau score Improves accuracy for thin-file customers using a model built for Oportun's member base.



AI/ML models continuously learn from credit, fraud and transaction signals

1,000+ end nodes

Precision in approval, decline and loan amount decisions

3 independent frameworks

Very fine gradations of credit risk

30+ alternative data sources

Ongoing learning as new data sets are added

Bank transaction data

Improves underwriting, marketing and servicing

Built to adapt quickly as the credit environment changes



9

GEOGRAPHIC FOOTPRINT



Credit products available in most states

22 Payment channels Virtual and Onsite

supported contact centers

125 Physical Store locations in the US



41 states where loans are available

8 states where Oportun has physical stores



Oportun's Headquarters in San Mateo, CA

Physical store locations



Mobile access via Oportun's app



Based on data as of June 30, 2026. 10

ORIGINATIONS AND SERVICING

Multi-channel loan originations...

54% of applicants used more than one channel; 79% used mobile / digital during their application

Loan origination channels • 2Q26*

Retail + partners

Contact centers

Mobile / digital

24%

125 retail + 459 partner locations

50%

500+ team members

26%

Award-winning app + online

  • Retail footprint: locations across eight states

  • Partner network: 459 Lending-as-a-Service locations

  • Partner brands: DolFinTech and Western Union

  • Application support: assistance throughout the loan process

  • Member engagement: 500+ team members also market products

  • Scale: two contact centers in Mexico

  • Digital journey: mobile and online experiences optimized for conversion

  • Channel role: 79% used mobile / digital during their application

  • Cross-channel use: digital participation even when an application begins in retail or a contact center



* Based on loan originations for the three months ended June 30, 2026 11

ORIGINATIONS AND SERVICING

...and multi-channel loan servicing

~62,000



91% of payments were received via debit or ACH, complemented by more than 100K partner payment locations

Payment channels • 2Q26*

How members pay

More than 100K partner payment locations



77%

ACH

Debit

In-Store

Partner

7%

14%

2%

~20,000



~30,000



* Based on payments received for the three months ended June 30, 2026 12

AUTOMATED SAVINGS



Problem

53%

of U.S. consumers would struggle to come up with

$1,000 in the event of an emergency(3)

Award winning savings app

#1 Savings App of 2025

according to Bankrate 9 Best Money-Saving

Apps of 2025



Solution

A.I.-driven saving

that helps members effortlessly save toward their goals

Excellent Personal Finance Apps according to Forbes

Impact

$13.2B+

saved for members since 2015

7 Personal Finance Apps For Simplifying Your Money

13

INVESTOR PRESENTATION

Strategic Priorities

The initiatives guiding execution and long-term value creation



CEO TRANSITION

First 100 days confirmed a differentiated franchise and a path to disciplined growth

02

WHAT WE STARTED

  • Launched payment protection and risk-based pricing

  • Appointed Sean Rowles as Chief Risk Officer

  • Established clearer operating routines and performance monitoring

01

WHAT WE FOUND

  • 20 years of proprietary data and a difficult-to-replicate relationship model

  • 365K+ five-star reviews*; 9 in 10 members would recommend Oportun+

  • A stronger balance sheet, lower funding costs, and improving credit

03

WHAT COMES NEXT

  • Optimize risk and reward with data and analytics

  • Scale responsible member access with durable credit

  • Accelerate decision-making

  • Maintain expense discipline

From stabilization toward disciplined growth



* Across app stores, Google, and Trustpilot.

+Based on member survey, updated quarterly. 15

MEMBER STABILITY

Member stability supports a disciplined credit stance

96%

of loans disbursed to U.S. bank accounts

660

average Vantage score at origination*

~97% of ending principal balance had a Vantage score at origination

income

INCOME VERIFIED 100% of members, ~$58K median gross

EMPLOYMENT STABILITY 5.6 years on average with the same employer

RESIDENTIAL STABILITY 6.7 years on average at the same residence



Figures reflect member attributes for loans originated during 2Q26. Income is verified on 100% of members upon their first loan.

* Active loans as of 6/30/26. 16

NEW MEMBER UNDERWRITING

A more disciplined approach to new member growth

Oportun now adding new lower-risk members at a more sustainable pace without affiliate lead generation sourcing; risk-based pricing reintroduced in 3Q26

New member loan volume ($M)1

$1,125M

Retail / Contact Center



Online - Affiliate Lead Generation Online - Organic Lead Generation

$675M

50%

$633M

88%

$314M

32%

57%

12%

72%

7%

21%

18%

43%

4Q18-4Q19 1Q20-1Q21 2Q21-2Q22 2Q25-2Q26

Pre-Covid

Bad rate2 ~6%

60% of Portfolio > 36% APR

Covid Suppressed

0% of Portfolio > 36% APR

New Member Acceleration

Bad rate2 ~15%

0% of Portfolio > 36% APR

Disciplined New Member Growth

Bad rate2 ~6%

0% of Portfolio > 36% APR3



¹ Volume is for unsecured personal loans and secured personal loans.

17

2 Bad rate defined as the dollar percentage of loans that become 30+ days delinquent or are charged off within six months of origination. Disciplined New Member Growth bad rate calculated using only loans in the cohort that have reached six months of seasoning.

3 Risk-based pricing, including certain loans above 36% APR, returning in 3Q26.

CREDIT PERFORMANCE

Credit improved sequentially, with 30+ delinquency at its lowest level since 4Q21

NCO RATE* 30+ DAY DELINQUENCY RATE*

12bps

(65)bps

11.9%

12.0%

12.7%

4.5%

(4(455))bbppss

4.0%

4.4%

11.0%

+/-15bps

2Q25 1Q26 2Q26 3Q26 Guidance+ 2Q25 1Q26 2Q26



* See Appendix for definition of Annualized Net Charge-Off Rate and 30+ Day Delinquency Rate; numbers may not foot or cross due to rounding.

+ 3Q26 guidance range. 18

Financial Overview

Performance, profitability and capital priorities

INVESTOR PRESENTATION



PERFORMANCE VS. GUIDANCE

Oportun exceeded the high end of each Q2 guidance metric

METRIC

2Q 2026 GUIDANCE

2Q 2026 ACTUAL

TOTAL REVENUE

$227 - $232M

$233M

Above high end

NCO RATE (%)

12.2% +/- 15 bps

12.0%

Better than range

ADJUSTED EBITDA*

$34 - $39M

$49M

Above high end



* See Appendix for Key Definitions and non-GAAP reconciliation to the most comparable GAAP measure. 20

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