2Q 2026 Investor Presentation
September 2026
INVESTOR PRESENTATION
Company OverviewOur business, products, members and operating model
COMPANY OVERVIEW
A scaled platform for responsible credit and savingsOportun helps hardworking members borrow, save and build financial resilience
Select FY25 Financial Data
A financial platform empowering itshardworking members
Responsible credit and savings products address access to affordable credit and the ability to build savings
Serving responsible members with modest incomes and limited savings
Member-first, omni-channel application and servicing
Centralized technology and a fully automated risk engine
8M+ loans originated since 2005
$22.7B in credit extended since founding
1.3M members helped to build credit histories
$13.2B saved by Set & Save™ members since 2015
BORROW RESPONSIBLY • SAVE CONSISTENTLY • BUILD RESILIENCE
Total Revenue $957M
Aggregate Originations $1,957M
Portfolio Yield 33.1%
Annualized Net Charge-Off Rate 12.0%
Adjusted EBITDA $148M
Adjusted Net Income $65M
Adjusted EPS $1.36
GAAP Net Income $25M
Nasdaq: OPRT • borrowing + savings • automated decisions
See Appendix for Key Definitions and non-GAAP reconciliation to the most comparable GAAP measure; numbers may not foot or cross due to rounding. 4
COMPANY MISSION
Borrowing, savings and budgeting for hardworking individualsMission
Empowering members to build a better future
Unsecured Personal Loans
Secured Personal Loans
Savings
Strong Customer Value Proposition
Proprietary Underwriting Engine
Comprehensive Physical and Digital Channels
Unique Servicing and Collections Capabilities
Award Winning Savings Product
5
Low-to-moderate income individuals benefiting from responsible lending and effortless savings products
Target MarketEnglish and Spanish speaking customer base, seamlessly engaging with bilingual contact center team
Thin-file / no-file borrowers who are traditionally underserved
FINANCIAL HEALTH IN THE U.S.
Addressing the biggest challenges facing U.S. consumers 69%53%
of U.S. households struggle with spending, saving, borrowing and planning(2)
would struggle to come up with
$1,000 in an emergency(3)
77%
51%57%
had bank-related account fees in the past year(4)
are not confident about their long-term financial goals(2)
of Americans do not feel that they are completely financially secure(1)
75%aren't completely satisfied with the amount of money they've saved(5)
6
CREDIT PRODUCTS
Responsibly structured credit productsSecured Personal Loans
Personal installment loan product secured by an automobile, allowing members to access larger loan sizes
$6,585
$2,900 | $9,000
35 months
25 | 43 months
33.4%
Unsecured Personal Loans
Simple-to-understand, affordable, unsecured, fully-amortizing installment loans with fixed payments
$3,365
$1,500 | $4,500
27 months
19 | 34 months
35.7%
Member SolutionUse Case
Avg Loan Size
25th and 75th Percentile
Avg Term
25th and 75th Percentile
Weighted Avg APR
Data based on originations for the three-months ended June 30, 2026. 7
CUSTOMER VALUE PROPOSITION
$292
$2,393
$516
Payday Loans
Competitor Installment Loans
Cost of borrowing between $500-$1,500*
Positive social impact
1.3M
Credit histories established(6)
Oportun delivers meaningfully lower borrowing costs
The Oportun cost advantage
5x competitor products are more expensive on average*
8x online-only payday loans are more expensive*
* Based on the average cost of unsecured personal loans of $500 - $1,500 as determined by internal calculations using data from an external survey of competitor loans originated in 2025. 8
UNDERWRITING
Proprietary credit model drives underwriting momentum100% centralized and automated underwriting
Billions of data points
AI-enhanced model architecture
Integrates alternative, cash-flow and bureau signals; V13 in 2026 adds early-default models and five new data sources.
────────────────────────────────
THREE UNDERWRITING DIMENSIONS
Alternative Data Score Scores 100% of customers-including no-hits and non-scorables-using bank transaction, rental and cell-phone payment data.
Income verification + ability-to-pay Uses income and cash-flow signals to support approval and loan amount decisions.
Custom-built bureau score Improves accuracy for thin-file customers using a model built for Oportun's member base.
AI/ML models continuously learn from credit, fraud and transaction signals
1,000+ end nodes
Precision in approval, decline and loan amount decisions
3 independent frameworks
Very fine gradations of credit risk
30+ alternative data sources
Ongoing learning as new data sets are added
Bank transaction data
Improves underwriting, marketing and servicing
Built to adapt quickly as the credit environment changes
9
GEOGRAPHIC FOOTPRINT
Credit products available in most states
22 Payment channels Virtual and Onsite
supported contact centers
125 Physical Store locations in the US
41 states where loans are available
8 states where Oportun has physical stores
Oportun's Headquarters in San Mateo, CA
Physical store locations
Mobile access via Oportun's app
Based on data as of June 30, 2026. 10
ORIGINATIONS AND SERVICING
Multi-channel loan originations...54% of applicants used more than one channel; 79% used mobile / digital during their application
Loan origination channels • 2Q26*
Retail + partners
Contact centers
Mobile / digital
24%125 retail + 459 partner locations
50%500+ team members
26%Award-winning app + online
Retail footprint: locations across eight states
Partner network: 459 Lending-as-a-Service locations
Partner brands: DolFinTech and Western Union
Application support: assistance throughout the loan process
Member engagement: 500+ team members also market products
Scale: two contact centers in Mexico
Digital journey: mobile and online experiences optimized for conversion
Channel role: 79% used mobile / digital during their application
Cross-channel use: digital participation even when an application begins in retail or a contact center
* Based on loan originations for the three months ended June 30, 2026 11
ORIGINATIONS AND SERVICING
...and multi-channel loan servicing~62,000
91% of payments were received via debit or ACH, complemented by more than 100K partner payment locations
Payment channels • 2Q26*
How members pay
More than 100K partner payment locations
77%
ACH
Debit
In-Store
Partner
7%
14%
2%
~20,000
~30,000
* Based on payments received for the three months ended June 30, 2026 12
AUTOMATED SAVINGS
Problem
53%
of U.S. consumers would struggle to come up with
$1,000 in the event of an emergency(3)
Award winning savings app#1 Savings App of 2025
according to Bankrate 9 Best Money-Saving
Apps of 2025
Solution
A.I.-driven saving
that helps members effortlessly save toward their goals
Excellent Personal Finance Apps according to Forbes
Impact
$13.2B+
saved for members since 2015
7 Personal Finance Apps For Simplifying Your Money
13
INVESTOR PRESENTATION
Strategic PrioritiesThe initiatives guiding execution and long-term value creation
CEO TRANSITION
First 100 days confirmed a differentiated franchise and a path to disciplined growth02
WHAT WE STARTED
Launched payment protection and risk-based pricing
Appointed Sean Rowles as Chief Risk Officer
Established clearer operating routines and performance monitoring
01
WHAT WE FOUND
20 years of proprietary data and a difficult-to-replicate relationship model
365K+ five-star reviews*; 9 in 10 members would recommend Oportun+
A stronger balance sheet, lower funding costs, and improving credit
03
WHAT COMES NEXT
Optimize risk and reward with data and analytics
Scale responsible member access with durable credit
Accelerate decision-making
Maintain expense discipline
From stabilization toward disciplined growth
* Across app stores, Google, and Trustpilot.
+Based on member survey, updated quarterly. 15
MEMBER STABILITY
Member stability supports a disciplined credit stance96%
of loans disbursed to U.S. bank accounts
660
average Vantage score at origination*
~97% of ending principal balance had a Vantage score at origination
income
INCOME VERIFIED 100% of members, ~$58K median gross
EMPLOYMENT STABILITY 5.6 years on average with the same employer
RESIDENTIAL STABILITY 6.7 years on average at the same residence
Figures reflect member attributes for loans originated during 2Q26. Income is verified on 100% of members upon their first loan.
* Active loans as of 6/30/26. 16
NEW MEMBER UNDERWRITING
A more disciplined approach to new member growthOportun now adding new lower-risk members at a more sustainable pace without affiliate lead generation sourcing; risk-based pricing reintroduced in 3Q26
New member loan volume ($M)1
$1,125M
Retail / Contact Center
Online - Affiliate Lead Generation Online - Organic Lead Generation
$675M
50%
$633M
88%
$314M
32%
57%
12%
72%
7%
21%
18%
43%
4Q18-4Q19 1Q20-1Q21 2Q21-2Q22 2Q25-2Q26
Pre-Covid
Bad rate2 ~6%
60% of Portfolio > 36% APR
Covid Suppressed
0% of Portfolio > 36% APR
New Member Acceleration
Bad rate2 ~15%
0% of Portfolio > 36% APR
Disciplined New Member Growth
Bad rate2 ~6%
0% of Portfolio > 36% APR3
¹ Volume is for unsecured personal loans and secured personal loans.
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2 Bad rate defined as the dollar percentage of loans that become 30+ days delinquent or are charged off within six months of origination. Disciplined New Member Growth bad rate calculated using only loans in the cohort that have reached six months of seasoning.
3 Risk-based pricing, including certain loans above 36% APR, returning in 3Q26.
CREDIT PERFORMANCE
Credit improved sequentially, with 30+ delinquency at its lowest level since 4Q21
NCO RATE* 30+ DAY DELINQUENCY RATE*
12bps
(65)bps
11.9%
12.0%
12.7%
4.5%
(4(455))bbppss
4.0%
4.4%
11.0%
+/-15bps
2Q25 1Q26 2Q26 3Q26 Guidance+ 2Q25 1Q26 2Q26
* See Appendix for definition of Annualized Net Charge-Off Rate and 30+ Day Delinquency Rate; numbers may not foot or cross due to rounding.
+ 3Q26 guidance range. 18
Financial OverviewPerformance, profitability and capital priorities
INVESTOR PRESENTATION
PERFORMANCE VS. GUIDANCE
Oportun exceeded the high end of each Q2 guidance metricMETRIC | 2Q 2026 GUIDANCE | 2Q 2026 ACTUAL | |
TOTAL REVENUE | $227 - $232M | $233M | Above high end |
NCO RATE (%) | 12.2% +/- 15 bps | 12.0% | Better than range |
ADJUSTED EBITDA* | $34 - $39M | $49M | Above high end |
* See Appendix for Key Definitions and non-GAAP reconciliation to the most comparable GAAP measure. 20
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