Business
Myer : Modern Slavery Statement 2024
Myer : Modern Slavery Statement

About this update from Myer Holdings Limited
Modern Slavery Statement 2024 Contents 3 About Myer Our business and supply chain Risks in our operations and supply chain 5 9 About Myer Message from the Executive Chair 3 Our business and supply chain Risks in our operations and supply chain 4 5 9 Our actions and response Measuring effectiveness 13 13 Our actions and response Our focus in 2025 COVID-19 supplier impacts 20 22 23 About this Statement Myer Holdings Limited (ABN 14 119 085 602) is listed on the Australian Stock Exchange (ASX: MYR), registered at Level 7, 1000 La Trobe Street Docklands Victoria 3008. This Modern Slavery Statement (statement) is made under the Commonwealth Modern Slavery Act 2018 (Cth) and covers all entities within Myer Holdings Limited including Myer Pty Ltd, sass & bide Pty Ltd and Marcs David Lawrence Pty Ltd for the period 30 July 2023 to 27 July 2024 (reporting period or FY24). References to "Myer, we, our or us" in this Statement refers to Myer Holdings Limited. Any forward looking statements are based on current knowledge and assumptions that may exist and affect the Myer business and its operations in the future. Myer does not give any assurances that the assumptions will accurate, as various factors could cause actual results, performance or achievements to materially differ from the relevant statements. Readers are cautioned not to place undue reliance on forward looking statements. Except as required by applicable laws and regulations, Myer does not undertake to publicly update, review or revise any of the forward looking statements or to advise of any change in assumptions on which any statement is based. Forward looking statements do not represent guarantees or predictions of future performance and equally past performance cannot be relied on as a guide to future performance. Acknowledgement of Country Mandatory reporting criteria Criteria Identify the reporting entity Section Contents, About Myer Describe the structure, operations, and supply chains of the reporting entity Our business and supply chain Describe the risks of modern slavery practices in the operations and supply chains of the reporting entity, and any entities that the reporting entity owns or controls Risks in our operations and supply chain Describe the actions taken by the reporting entity and any entity that the reporting entity owns or controls, to assess and address those risks, including due diligence and remediation processes Our actions and response Describe how the reporting entity assess the effectiveness of such actions Measuring effectiveness Describe the process of consultation with any entities that the reporting entity owns or controls Other information that the reporting entity, or the entity giving the statement, considers relevant About Myer Our focus in 2025 COVID-19 supplier impacts In the spirit of reconciliation, Myer acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respects to their Elders past and present and extend that respect to all Aboriginals and Torres Strait Islander people. Myer Modern Slavery Statement 2024 About Myer Myer is a proud and trusted Australian brand with a rich heritage spanning over 120 years. Our values are the heart of the business and underpins the behaviours and decisions of our team members and the way we operate. Our people are the most important resource and the driving force of good, creating positive impacts in everything we do. Founded in Bendigo in 1900, Myer has been the department store for David Lawrence Pty Ltd. All brands reporting into Myer Holdings all Australians - trusted for its quality, ethics, service and value. More Limited operate under a common and consistent governance than 120 years and 56 stores later, this founding vision still guides us framework to build expectations, raise awareness and approach in today and informs our every decision. As the business grew, so has assessing and addressing modern slavery risks in our operations and our desire to do more to support our local communities through the supply chain. Myer Community Fund. All brands share the same executive management team, use Myer operates department stores across Australia under Myer Pty the same policies and procedures and have contributed to the Ltd, and owns well known Australian fashion retail labels, sass & bide framework and assisted in the drafting of this Statement. A cross- Pty Ltd and Marcs David Lawrence Pty Ltd. Collectively, we offer departmental consultation process was implemented to write this a diverse range of merchandise across womenswear, menswear, statement, with inputs from leaders across multiple teams, including kidswear, beauty, homewares, electrical goods, toys and general Human resources, retail operations, and our sourcing office. The merchandise through an omnichannel network. final statement was approved by the Myer B oard after a careful evaluation, reaffirming our dedication to a strong and coordinated This statement has been prepared to meet the requirements of the strategy for addressing modern slavery risks. Modern Slavery Act 2018 (Cth) and reflects the continued modern slavery due diligence efforts conducted at a group level, across This statement was reviewed and approved by the Myer Holdings Myer Pty Ltd and our subsidiaries, Sass & Bide Pty Ltd and Marcs Limited B oard on 22 J anuary 2025. 244 9,000+ 53 243 38,974 Total stores Australian based Overseas based Directly sourced Shareholders and online team members team members suppliers Message from our Executive Chair As one of Australia's most trusted brands, we recognise our responsibilities to ensure our business practices continue to be ethical, sustainable and socially responsible. Together with our valued suppliers, we remain committed to driv ing positive lasting change in improving the working conditions and promoting the human rights of workers in our operations and supply chain. We believe our greatest asset is our people. Our approach to ethical sourcing and human rights is multi-faceted with responsibili ty for protecting worker welfare and observing human rights being shared across the business and extend ing to our business partners and supply chain. This is our fifth M odern Sl avery St atement . I am proud of the efforts undertaken by Myer and our partners to create ethical and transparent operations and supply chain. The Board fully support s the unwavering commitment of the team and initiatives to continue to evolve in identifying and addressing modern slavery risks, and the ethical challenges it presents. We understand that modern slavery is assessed based on risk to people in our operations and valued supply chain rather than the risk to our business. As such we have identified the risks that present the highest impact on people , with the goal of delivering better outcomes for those who are vulnerable. We recognise we cannot do this alone. Our suppliers are fundamental to the success of our journey, and we are honoured to have longstanding partnerships built over many years which works together in driving our shared commitment to conduct business ethically and respectfully. Our centralised Ethical Sourcing team works across the Myer G roup to strengthen our visibility and capacity to mitigate modern slavery risks within our operations and supply chain. With common factories amongst some of our brands , we can facilitate more meaningful influence to incentivise supplier s to continuously improve working conditions. Together with our suppliers, we have improved our traceability by continuing to map efforts beyond final production factories, providing greater visibility of our inputs and processing facilities. The complexity of our supply chain remains a key obstacle in developing a full understanding of our network, driving home the importance of strengthening traceability and mapping activities. Myer Modern Slavery Statement 2024 We recognise that our fight against modern slavery starts with awareness. We continually provide team members education and training, including case studies and examples of risks, to build capability and heighten understanding about the risks of modern slavery . We also actively promote the importance of ethical standards and respecting human rights with our suppliers and factories. We continue to work with our suppliers and factories to ensure that ethical audits are conducted on a regular basis and corrective actions and remediations are adequately addressed and managed to promote awareness and understanding. Through these audits, we can better understand concerns and support requirements. We understand that our program needs to continuously improve to respond to new and emerging issues along with the broader challenges of the global economy. Working together with all our stakeholders, we want to move beyond conversations and take meaningful, impactful and reasonable actions to combat modern slavery . Olivia Wirth Executive Chair Our business and supply chain Myer recognises its obligation to uphold global human rights standards, ethical business practices, and worker safety. Our sustainability strategy focusses on positive change and addressing the impacts, concerns, and interests resulting from our business activities. Our retail store network comprises of 56 Myer department stores, The nature of our workforce and controls means that there is a 27 sass & bide stores 1 , 90 Marcs 1 and 70 David Lawrence stores 1 low risk of modern slavery occurring in our operations. We directly primarily across Australia, excluding the Northern Territory. Sass & employ over 9,000 team members. Team members have their bide had a retail store located overseas in New Zealand 2 . Each employment terms set out in contracts governed by labour laws brand also operates its own ecommerce platform. Our retail and industrial mechanisms. The agreements detail a team members network is supported by our Support Office team located in obligation and worker rights in the scope of their role including pay, Docklands, Victoria. We have a small sourcing office in Hong Kong other entitlements, conditions, grievance mechanism and their right that employs 53 employees across locations in China, Hong Kong to collectively negotiate. Myer aspires to create and maintain a and a small number in India and Bangladesh for quality control and collaborative and inclusive workplace to reflect the diversity of our assurance activities. team members, our customers and our community. Gender Total Female 7 8 % Male 2 2 % Type Total Full-time 19% Part-time 3 1 % Casual 50% Our operational structure includes retail team members that provide service to customers, replenish stock, fulfilment of orders, clean stores and loss prevention services. Team members in these roles may be employed full time, part time or on a casual basis. Some of these roles may also involve individuals under the age of 18 years. In such instances, Myer understands its obligations and extra responsibilities with regards to the working conditions, arrangements and allowances. Support Office team members are Internal people support through our human resources team, and mechanisms are in place for team members to access if they require a grievance channel. All reports are treated seriously, confidentially and sympathetically and where we consider necessary, it will be fully investigated. 1 Comprises of standalone and department stores , as at the end of July 2024 2 Closed in October 2024 employees as at the end of July 2024 Governance Our approach to modern slavery is company wide, with cross departmental accountability for the implementation and embedding of ethical business practices and initiatives. At the core of our modern slavery risk management is our commitment to ethical business conduct and prioritising practices that continue to uphold worker safety and rights. Our process encompasses the continuous identification and assessment of risks, measures to address identified risks and a transparent disclosure of actions taken. Internal training capacity building for team members in buying and procurement is fundamental to the identification and management of potential presence of modern slavery and related risks. We have adopted responsible sourcing principles which address risks identified and implemented procedures and monitoring to ensure compliance. Due diligence and remediation plans and procedures to address and manage issues of modern slavery have been developed. Our governance structure sets the accountability and responsibilities for ethical sourcing, including modern slavery. The Myer code of conduct defines the expectations of all team members including company executives. The code requires awareness of, and compliance with, laws and regulations relevant to our operations, including occupational health and safety and employment practices. Myer's Ethical Sourcing Program sets out the minimum standards for responsible and sustainable business practices. All team members, suppliers and business partners must adhere and uphold principles of accountability and ethical business conduct at all times. The Myer Board is accountable for and approves the Myer Ethical Sourcing Policy and Framework, and through the Audit, Finance and Risk Committee of the Board, reviews and monitors effectiveness of ethical sourcing risk processes, activities, and initiatives. The Myer Board is also responsible for the activities undertaken to identify, assess, and address modern slavery risks, including our reporting obligations under the Modern Slavery Act. Myer's governance framework is underpinned by various policies and procedures. The Executive Chair together with the Executive Management team are directly responsible tor for the execution of the policies and procedures in their area of responsibility. The Assurance team, reporting to the Chief Financial Officer, is responsible for the development, implementation, and management of the broader Ethical Sourcing Program, including modern slavery initiatives and sharing information of modern slavery and broader human rights knowledge across our operations and supply chain. The Ethical Sourcing team are also responsible for assessing factory third party audits to ensure that decisions surrounding factory selection and compliance are independent from our buying and product teams. This process ensures that these teams cannot work outside of the ethical sourcing framework. Our modern slavery strategy and response is integrated into our broader governance structure. GOVERNANCE Oversight and risk of program Myer Board Responsible for overseeing Myer's Ethical Sourcing program which includes approving the Modern Slavery Statement and key policies and procedures Audit, Finance and Risk Committee Responsible for overseeing risk management, internal risk controls processes for whistleblower complaints and due diligence. Reviews the Ethical Sourcing Program and Modern Slavery Statement prior to Board approval Human Resources and Remuneration Committee Responsible for remuneration framework, people and culture initiatives and schemes Nomination Committee Responsible for nomination criterias, succession and Board appointments DAY TO DAY ACCOUNTABILITY FOR DELIVERY Executive Management Team Execute strategic direction and objectives as approved by the Board. Responsible for the implementation of the Ethical Sourcing Program and managing modern slavery risks across the business for the procurement of goods and services within their respective functions Business and Functional Units Responsible for adhering to principles of ethical business conduct and compliance to Myer's Ethical Sourcing Program and supporting modern slavery risk management strategies Assurance Team Oversees and responsible for the design, development and management of the Ethical Sourcing Program with the business including modern slavery initiatives, social sustainability programs, training and the company's whistleblower program Policies Myer has a suite of policies and procedures that support its Ethical Sourcing Program to effectively manage modern slavery and broader human rights risks which team members, suppliers and business partners must adhere. Myer is dedicated to adhering to the laws and regulations of the countries where our business is present. Our policies strictly prohibit activities related to modern slavery, and focusses on not only the risks to the business but also preventing and addressing risks to workers and respect for a safe working condition for all. The Ethical Sourcing Policy was ratified by the Myer Board in June 2024. Our Supply Chain Our supply chain network is extensive, interconnected, complex and multi-layered. We do not own or operate any factories that goods are manufactured, and as such we partner with suppliers that share our values towards modern slavery and the need to protect workers and improve transparency of operations. Our sourcing of products and services encompasses multiple suppliers and tiers of the supply chain. We have direct relationships with suppliers that provide final goods for sale which undergo a stringent but balanced assessment process for onboarding and continued relationships. In most cases, however these suppliers generally source services and materials from sub suppliers or secondary suppliers such as inputs and processing facilities like ginning and spinning mills, raw material suppliers for example cotton farms. We continue to collaborate with our direct suppliers to obtain transparency of their supplier network to ensure our ethical sourcing requirements are being met and to identify possible risk areas and exposures. Our supply chain can be categorised as merchandise (goods for resale) and non-merchandise (non-trade). We source an extensive range of goods for resale, including goods for suppliers who manufacture for Myer private brands as well as goods manufactured for National and Brand Partner suppliers who operate separate proprietary entities with a trade mark not owned by Myer. Supplier type Description Private Brand (direct supplier) National Brand Branded suppliers with local and/or international proprietary rights which we buy for resale. The trade mark is not owned by Myer Myer owned brands designed and developed under a Myer owned trade mark. Products are manufactured and sourced for Myer through our sourcing office of third parties from various locations Brand Partner Third party licensed suppliers selling branded product owned by the licensed business, operating a store-in-store business within Myer stores Non-Trade Goods and services supplied to Myer, not for resale, to support our operations such as packaging materials, stationery, transportation, marketing, visual merchandise equipment, security, cleaning and professional service Myer engages with a range of suppliers for the manufacturing of goods sold under our private brand label. These arrangements are either managed directly through our buying team or through our sourcing office based in Hong Kong. These suppliers and factories are in various countries around the world. Myer currently sources private brand merchandise from 403 factories across 243 suppliers, 51% of these suppliers provide apparel goods and 32% supply home products. Private Brand Private Brand s remain our key focus as the product is manufactured directly for Myer . We prioritise efforts to understand and manage modern slavery risks that could exist through social audits of factories and providing support to factories to remediate non-conformances. In the reporting period, we engaged over 240 private brand suppliers across 11 sourcing countries. We continue to consolidate our supplier base to provide greater influence and importance of each of our suppliers and their factories. This also includes ensuring that Myer's requirements are met and assured throughout their operations, fostering a better relationship with final production suppliers, and allowing for greater information shared regarding mills and raw materials. We are committed to continuously improving the transparency of the supply chain connected to our private brand suppliers. Whilst we have a clear understanding of the final stage of our production, currently audits are not common for raw materials and inputs suppliers. In such instance, we utilise the supplier questionnaire and through discussions seek to understand their operations and processes. Contractual arrangements are between final stage production and Myer. Additional diligence and validation processes are consistently being explored to ensure transparency and supply chain is free from modern slavery. China 292 factories 1 Home merchandise 2 India 62 factories 1 Home merchandise 2 Bangladesh 14 factories 1 Apparel merchandise 2 Vietnam 13 factories 1 Apparel merchandise 2 1 Audited factory locations 2 Key factory type Risks in our operations and supply chain We continue to monitor the risk of modern slavery occurring in our operations and supply chain. We work closely with our suppliers to communicate our expectations and manage potential modern slavery and ethical sourcing risks. Modern slavery is a severe violation of human rights and describes situations where coercion, threats or deception are used to exploit victims and undermine their right to freedom. Modern slavey takes many forms and includes slavery by 'ownership' and offences such as forced labour, child labour, servitude, debt bondage, deceptive recruitment, forced begging, and human trafficking. Our modern slavery program utilises a cross departmental and holistic approach to support in identifying systematic root causes and remediation solutions. As our operations and supply chains are complex and global, we understand that this can facilitate other human rights abuses such as exposure to dangerous working conditions. Having visibility over the working conditions beyond our direct suppliers continues to be a challenge. Consequently, we recognise that there is a potential exposure to human rights risks. To better understand our risk, we continue to monitor our risk profile through a combination of ongoing assessments including third party audits and advice, supplier questionnaire, grievances raised, industry trends, media reports and collaboration with our suppliers. Our buying, ethical sourcing and procurement teams work closely to monitor new and existing suppliers to ensure any risk exposures are managed. Ongoing assessment of risks allows us to better understand emerging areas of focus and priorities. These assessments consider various indicators and the relevant changes both internally and externally, accounting for the nature of the relationship with the supplier and its network, the type and size of the supplier, spend of goods or services, the geographic location, capacity, the level of human rights protection and vulnerability, and the ongoing monitoring of reputable media reports. They review is focused on possible modern slavery risks and general human rights issues and assess the adequacy of controls. In the reporting period, we did not have instances of modern slavery reported within our operations or supply chain. We recognise that modern slavery risks can occur within our operations and supply chain, and that we have the potential to cause, contribute to, or be directly linked to adverse human rights impact through our day to day business. Our assessment of these risks occurring in our direct operations, for an example in our retail stores, support office and the direct employment of staff, is low. Based on our direct operations, our assessment of the likelihood of modern slavery risks we cause is also low. The terms and conditions for our retail team members are set out in employment contracts in line with the General Retail Industry Award in Australia. For our support office team member contracts are in place in accordance with local laws, and where we engage a team member that holds a valid visa we understand our additional compliance obligations and vigorously work to ensure that these obligations are met. We note however, that the likelihood of modern slavery risks that we contribute to, or are directly linked to be of higher risk given that the modern slavery manifests and is a result of industry, products, geographic or entity risks. Our suppliers and brand partners are incentivised with continued business relationships to facilitate respect and adherence to human rights. We continue to monitor these risks and implement mitigation programs to minimise risks. Identified risks We seek to identify and assess our human rights risks according to where we could potentially cause or contribute to significant negative human rights impacts, including modern slavery. Our assessments considers internal data and insights from across our business and from industry experts. Factors we consider include certain high risk sectors ie agriculture, countries with higher estimated prevalence of modern slavery, unskilled or low skilled work and labour force type. Our focus resulting from these assessments is to continue to build awareness through training and education, policy and process improvements and enhancing due diligence. Our overall modern slavery risk profile has not changed from the previous reporting period. Key risk and response areas remain largely consistent, reflective of our core business activities. Our risk assessment identified four key potential slavery types that may exist in our operations and supply chain and are areas of focus. We have a strict zero tolerance policy towards any form of modern slavery. All subcontracting must be pre-approved by Myer following review and acceptance of a third party audit. Key modern slavery risks FORCED LABOUR Where a person is forced or coerced to work against their will and restricted in movement under the threat of punishment, for no to very little pay CHILD LABOUR Where a child is exploited for personal or commercial gain, and exposed to work in hazardous conditions or the work is harmful to the child's physical and mental development BONDED LABOUR Where a person is required to pay debts such as recruitment fees to their employer or recruiter. Workers are often bound to the employer until the debt is paid which is difficult DECEPTIVE RECRUITMENT Where a person is enticed to work using false or deceptive practices, and is later left in a vulnerable position when employment commences Risk that forced labour could exist in our extended supply chain in manufacturing and raw materials Risk that child labour could exist in our extended supply chain in manufacturing, inputs production and raw materials Risk that bonded labour may exist where sub-contracting occurs or in areas where low skilled or migrant workers are employed. Migrant workers are at higher risk of exploitation due to lack of knowledge of local laws, reluctance to raise concerns for fear of losing their job or facing deportation and possible better condition compared to their home country or area Risk that deceptive recruitment could occur where third parties use to recruit workers, particularly vulnerable workers such as migrant workers, undocumented workers or workers from areas with high unemployment or poverty The key underlying factors and indicators that drive these risks include the use of migrant, temporary and unskilled workers where workers are more vulnerable to exploitation due to language barriers and lack of understanding of worker rights, unauthorised subcontracting where persons in that supply chain may be engaged in modern slavery, extreme working conditions such as excessive overtime hours or lack of rest days and underpayment of wages or social insurance. Sector risks As part of our operational supply chain, we rely on other industries that may have been identified as high risk or vulnerable to modern slavery such as construction, cleaning, logistics, transport, IT services, property management, visual merchandise, promotional materials, security service industries related to our retail and office footprint. We review the modern slavery statements for our suppliers in these industries to ensure alignment of expectations and to foster a collaborative working relationship to collectively reduce our impact. Manufacturing Factory workers may be forced to work with little or no pay particularly for overtime worked and are unable to leave the premises. Workers may not understand their rights, do not have written agreements or work in poor conditions impacting their health. Workers are often subject to excessive working hours and exploitative working conditions. Women and girls are overrepresented in garment manufacturing factories and are often subject to exploitation and compensated poorly. Migrant workers are at higher risk of being subject to discrimination, lower wages, risk of being subject to bonded labour and retention of identity document Inputs production Forced labour in fabric mills, component manufacturers, dyeing plants etc could be present as visibility into workers conditions is less transparent as there is no direct relationship. Reports of input and textile suppliers subcontracting production of textiles to home based workers occurs to meet turnaround times and save on costs. Home based workers are mostly females who lack formal contracts making them vulnerable to mistreatment. Sumangali scheme is a common practice in India where women and girls are paid a lump sum amount at the end of their contract and risk losing their accumulated income 10
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