Annual Report for the financial year 2024-25 including Notice of Annual General Meeting

August 11, 2025 To

Dear Sir / Madam,

This is to inform that the 31stAnnual General Meeting ("AGM") is scheduled to be held on Tuesday, September 2, 2025 at 5.30 p.m. (IST), through Video Conferencing ("VC") / Other Audio Visual Means ("OAVM") in accordance with applicable circulars issued by the Ministry of Corporate Affairs and Securities and Exchange Board of India.

The Annual Report of the Company for the financial year 2024-25, including the Notice convening AGM, being sent through electronic mode to all the Members whose e-mail address is registered with the Company / Company's Share Transfer Agent / Depository Participant(s) / Depositories, is enclosed.

Further, pursuant to Regulation 36(1)(b) of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, a letter providing the web-link of the Annual Report, have been sent to those Members(s) who have not registered their e-mail addresses is also enclosed and available on Company's website at https://www.justdial.com.

The Annual Report including Notice is also available on the Company's website and can be accessed at https://www.justdial.com/cms/investors/justdial-annual-report-2024-25

The Company has fixed Tuesday, August 26, 2025 as the "Cut-off Date" for the purpose of members determining the Members eligible to vote on the resolutions set out in the Notice of the AGM.

This is for your information and records. Thanking you,

Yours truly,

For Just Dial Limited

MANAN YOGENDRA UDANI

Digitally signed by MANAN YOGENDRA UDANI

Date: 2025.08.11 21:56:28

+05'30'

Annual Report 2024-25

One Search at a Time

Travel Agents Taxi Services

Transporters Hotels

Interior Designers

AC Repair & Services Banquet Halls

Tutorials

Dentists

Hostels

Packers & Movers

Astrologers

Caterers Lodging Services

Plumbers

Real Estate Agents

CCTV Dealers

Gynaecologists

Courier Services

GST Registration Consultants

Beauty Spas

Physiotherapists

Doctors

Makeup Artists

Pathology Labs

Housekeeping Services

Tour Operators

Home Nursing Services

Paying Guest Accommodations

Security Services

Restaurants

Civil Contractors

Lawyers

Tempo Travellers on Rent

Car Rental

Event Organisers

Painting Contractors

Photographers Computer Training Institutes

Orthopaedic Doctors Electricians Dermatologists

Architects

Hospitals

Corporate overview

02 Empowering Bharat One search at a time

04 About Just Dial 06 Presence

08 The Just Dial ecosystem

Year in review

t Organis

als • Tutorials • Plu

• Beauty Spas • Ph iotherap Halls • Astrologers • Dentist

  mmodations • Security Serv mputer Training Institute

  n Consultants • Courier

  • Travel Agents • Tax overs • CCTV De Tempo Travellers o

Dermatologists • Architect

• Lawyers • Hostels • Real Esta ior Designers • AC Repair & Ser

Doctors • Pathology Labs • Paying

tal • Painting Contractors • Photographer

• Plumbers Lodging Services • GST Registration Con

14 MD and CEO's message

uty Spas • Physiotherapists • Home Nursing Services • T

16 Key performance indicators

18 Opportunity landscape

20 Value creation model

gers • Dentists • Hostels • Caterers • Packers & Move curity Services • Restaurants • Civil Contractors • Te Institutes • Orthopaedic Doctors • Electricians • D

Commitment at core

es • Housekeeping Services • Tour Operators • La

22 Empowering the

gents • Taxi Services • Transporters • Hotels • Interior Designe

nation's growth engines

ers • CCTV Dealers • Gynaecologists • Makeup Artists • Do

26 Customer delight

28 Employees

empo Travellers on Rent • Event Organisers • Car Rent

30 Community

matologists • rchitects • Hospitals • Tutorials • Plumbers

38 Governance

yers • Ho ls • Real Estate Agents • Beauty Spas • Ph

40 Board of Directors

ices • Banquet Halls • Astrologers • Dent

43 Leadership team

Guest Accommodations • Security Servic

Statutory reports

aphers • Computer Training Institutes • O

44 Management discussion and analysis

ation Consultants • Courier Services • Ho

54 Board's report

67 Corporate governance report

90 Financial statement

144 Notice

Access all investor-related information at: https://www.justdial.com/cms/investor-relations

ervices • Travel Agents • Taxi Services • ers & Movers • CCTV Dealers • Gynaec tors • Tempo Travellers on Rent • Even

s • Dermatologists • Architects Lawyers • Hostels • Real E esigners • AC Repair & Se

Pathology Labs • Paying g Contractors • Photogra ervices • GST Registra

• Home Nursing S Caterers • Packer nts • Civil Con

Doctors • El es • To

Profit after tax

The year

through numbers

Total invciloCmonterac

ors • Electricians •

sult • H Services • Tour Operat

₹15,284.7

ravel Agents s • T Hotels • Interior D rs • CCTV Dealers • Gynaecologists • Makeup Artists • Do

₹5,842.0

mpo Travellers on Rent • Eve ganisers • Car Rental • P Mn

ermatologists • Architects • H als • Pl(uvm/s.bH13,483.7 Mn in FY 2023-24)

wyers • Hostels • Real Estat

Mny Spas • P

rs • AC Rep(av/isr.&H3S,652,884.53M,6n28in. FY 2023-24q)uet Halls

ctors • Pathology Labs • Payin co mod

Revenue from

al • Painting Contractors • Phot mp

Lodging Services • GST Regist ysiotherapisEtsB• IHToDmeA

29.4

es • Restaurants

ists • Hostelms •aCartgerien

operations

Mn

₹11,419.3

rthopaedic D

usekeepi Trans

(v/s. H10,429.1 Mn in FY 2023-24)

%

ol

(v/s. 20.8% in FY 2023-24)

Operating EBITDA

₹3,353.8

Mn

(v/s. H2,164.8 Mn in FY 2023-24)

‌Theme introduction

Empowering Bharat

One search at a time

In today's digital economy, the transformative power of digital access and information is shaping a more inclusive and progressive Bharat. At its heart, it emphasises how every online search can empower individuals with informed decision-making and spark social and economic mobility.

By delivering localised content, voice-enabled search, and vernacular accessibility, we are not only making information available

- we are making it useful and actionable for Bharat. Each search becomes a small yet meaningful step toward self-reliance and empowerment.

02 Just Dial Limited

Corporate overview

Year in review

Commitment at core

Statutory reports

Financial statement

This growing network of discovery is opening up exciting new opportunities for businesses, particularly small and medium enterprises (SMEs), which

are the backbone of India's economic engine. But in today's competitive landscape, visibility alone is not enough. SMEs need robust digital tools to engage more effectively, streamline their operations, and scale sustainably. At Justdial, we meet this need through a comprehensive suite of solutions- from digital listings and curated content to actionable insights and integrated transaction features. Together,

these tools empower businesses to maximise their reach and realise their full potential in an increasingly digital-first economy.

Justdial is equally committed to elevating the user experience.

We empower users to make informed decisions with greater confidence and convenience by providing verified listings, transparent ratings and reviews, and secure transaction options. Every search on our platform

becomes more than just a query-it is a meaningful connection that reinforces the trust and strength of the ecosystem we have built over time.

With every business discovered and every connection formed, we continue to deepen the value we deliver to both users and businesses alike, driving Bharat's digital momentum - one search at a time.

Annual Report 2024-25 03

‌About Just Dial

Where businesses meet opportunities

At Just Dial, we are India's leading local search engine, facilitating the discovery of businesses across diverse categories and geographies. Our platform delivers rich and curated information through multiple access points, including our website, mobile site, Android and iOS apps, and a pan-India voice service (88888-88888). Built on an efficient business model, our operations are supported by an advanced and scalable technology platform, which leverages our extensive experience and expertise in the local Indian market to empower SMEs with the necessary resources.

With a database of 48.8 million active listings across the country, we connected 190.4 million unique visitors on an average every quarter in FY 2024-25 with detailed business information. Our listings feature comprehensive content, including ratings, reviews, photos, videos, digital catalogues, and key business highlights, in addition to essential company details such as name, address, and contact information. Our search tools are designed to enhance the user experience by providing relevant results and advanced filtering options, all of which enable

users to reach potential businesses effectively. At Justdial, we strive to be the preferred destination for local discovery, helping businesses grow and making it easier for users to find exactly what they need.

Mn

48.8

190.4

Average quarterly unique visitors FY 2024-25

Mn

613,290

Active business listings as on March 31, 2025

Active paid campaigns as on March 31, 2025

04 Just Dial Limited

Corporate Overview

Year in Review

Commitment at Core

Statutory Reports

Financial Statement

Robust financials

Strong brand recognition

Key strengths

Experience

in local Indian market

Mission

To provide fast, free, reliable, and comprehensive information to our users about local businesses and enable discovery and transactions

for all products and services.

Profitable business model

Scalable technology platform

Annual Report 2024-25 05

‌Presence

Network of local discovery

We have built a deep-rooted presence across India, combining local insights with a nationwide network. Operating from branches in 11 cities and reaching over 250 cities and 11,000+ pin codes, our extensive coverage reflects our commitment towards connecting businesses and users across diverse regions. Aligned with that commitment, our presence extends beyond major urban centres, ensuring that businesses in emerging markets have equal access to opportunities.

47

5,470

Sales offices in Tier 2 and Tier 3 cities

4,633

Feet-on-street salesforce

Tele-sales employees

Corporate headquarters

Mumbai

Bengaluru

Technology centre

06 Just Dial Limited

Corporate overview

Movers • CCTV Dealers • Gynaecologists • Makeup Artists • Doctors • Pathol TemYeparoin rTevriaewvellersCoomnmitRmeennt att c•orEe ventSOtaturtgoray rnepiosrets rs • CFainarncRiael sntatteamlen•t Painting C Dermatologists • Architects • Hospitals • Tutorials • Plumbers Lodging Service

Lawyers • Hostels • Real Estate Agents • Beauty Spas • Physiotherapists • Ho AC Repair & Services • Banquet Halls • Astrologers • Dentists • Host Pathology Labs • Paying Guest Accommodations • Security Services • Rest

Contractors • Photographers • Computer Training Institutes • Orthopae Services • GST Registration Consultants • Courier Services • Ho

Physiotherapists • Home Nursing Services • Travel Agents • Taxi Services • Dentists • Hostels • Caterers • Packers & Movers • CCTV Dealers • Gynaec Services • Restaurants • Civil Contractors • Tempo Travellers on Rent • Even Orthopaedic Doctors • Electricians • Dermatologists • Architects • Hosp Housekeeping Services • Tour Operators • Lawyers • Hostels • Real Estate Ag

Transporters • Hotels • Interior Designers • AC Repair & Services • Gynaecologists • Makeup Artists • Doctors • Pathology Labs • Paying Guest A

• Event Organisers • Car Rental • Painting Contractors • Photographers • Hospitals • Tutorials • Plumbers Lodging Services • GST Registration Con CEhsatnadtiegaArhgents • Beauty Spas • Physiotherapists • Home Nursing Services • T Banquet Halls • Astrologers • Dentists • Hostels • Caterers • Packers & Move DelhiANcCcRo(mNomidoa)dations • Security Services • Restaurants • Civil Contractors • Te

Computer Training Institutes • Orthopaedic Doctors • Electricians • D

Consultants • Courier Services • Housekeeping Services • Tour Operators • La

Jaipur

• Travel Agents • Taxi Services • Transporters • Hotels • Interior Designers

  Movers • CCTV Dealers • Gynaecologists • Makeup Artists • Doctors • Pathol Tempo Travellers on Rent • Event Organisers • Car Rental • Painting C AhmedabadDermatologists • Architects • Hospitals • Tutorials • Plumbers Lodging Service

  Kolkata

  Lawyers • Hostels • Real Estate Agents • Beauty Spas • Physiotherapists • Ho

  AC Repair & Services • Banquet Halls • Astrologers • Dentists • Host

  Mumbai

  Pathology Labs • Paying Guest Accommodations • Security Services • Rest

  Pune

  Contractors • Photographers • Computer Training Institutes • Orthopae

  Services • GST Registration Consultants • Courier Services • Ho

  Hyderabad

  2.9

  Physiotherapists • Home Nursing Services • Travel Agents • Taxi Services •

  11.2

  Dentists • Hostels • Caterers • Packers & Movers • CCTV Dealers • Gynaec

  Services • Restaurants • Civil Contractors • Tempo Travellers on Rent • Even Orthopaedic Doctors • Electricians • Dermatologists • Architects • Hosp HBoeunsgealkueruepingChSeennraviices • Tour Operators P•laLtafowrmy-ewrisse• Hostels • Real Estate Ag

  traffic share

  Transporters • Hotels • Interior Desi(g%)ners • AC Repair & Services •

  GynaecoClooigmibsattsor•eMakeup Artists • Doctors • Pathology Labs • Paying Guest A

  85.9

  • Event Organisers • Car Rental • Painting Contractors • Photographers •

    Hospitals • Tutorials • Plumbers Lodging Services • GST Registration Con

    Note: Map not to scale

    Estate Agents • Beauty Spas • PhyMsioobtilheeraDpeisskttsop•/HPComeVoNicuersing Services • T

    Banquet Halls • Astrologers • Dentists • Hostels • Caterers • Packers & Move Accommodations • Security Services • Restaurants • Civil Contractors • Te Computer Training Institutes • Orthopaedic Doctors • Electricians • D Consultants • Courier Services • Housekeeping SerAvnincuael Rsep•orTt 2o02u4r-25Op0e7rators • La

• Travel Agents • Taxi Services • Transporters • Hotels • Interior Designers

‌The Just Dial ecosystem

Solutions for every business need

We provide SMEs with a platform and a complete range of tools, all designed to simplify their digital journey.

Our ecosystem serves as a one-stop solution, enhancing their visibility, optimising operations, and driving growth across India. With a focus on innovation and customisation, we continuously evolve our services to ensure they meet the unique needs of businesses, which enables them to operate autonomously and thrive independently in the digital landscape.

08 Just Dial Limited

Corporate overview

Year in review

Commitment at core

Statutory reports

Financial statement

Our platforms

JD App

The JD App is a comprehensive application offering an intuitive interface for business discovery, meeting all consumer needs.

Features

• Can search by typing or through voice search

• Rich content like user ratings, reviews, menu, service catalogues, price range, amenities, services offered, social media handles, etc.

• Location-based search and Augmented Reality (AR)-enabled listing finder

• 360-degree image viewing

• Apart from search, it boasts curated sections, such as movies, news, and sports for a holistic experience

• Built-in feedback mechanism

  Benefits

• An interactive and intuitive interface for enhanced user experience

• Relevant and quick results

• Optimises business discovery through personalised recommendations

• Enables better decision-making for users with rich content

• Facilitates engagement between users and customers

  JD Business

  A platform well-integrated within the JD App, designed for businesses to manage their listing-level information immediately, thereby enhancing their convenience.

  Features

  • Smart dashboard to get listing-level information at a glance

  • Intelligent and effortless way for businesses to update their portfolio

    - (contact info, business hours, deals, catalogues, photos, videos, invoices, GST credits, KYC,

    and more)

  • Comprehensive profile score with ways to enhance it

  • A consolidated section to manage multiple businesses on Justdial

    Benefits

• Organised platform that streamlines management and improves business efficiency

• Provides real-time updates to MSMEs to stay ahead of the curve

• Greater convenience with multiple businesses managed from a single platform

  Annual Report 2024-25 09

  
  
  

  The Just Dial ecosystem

  JD Mart

  JD Mart is a B2B marketplace designed specifically for SMEs, facilitating online marketing for manufacturers, suppliers, distributors, wholesalers, exporters, importers and retailers.

  Features

  • Interactive content with videos, images, descriptions, specifications, price, minimum order quantity, digital and PDF catalogues, product know-how videos

  • Tags for businesses like 'Verified' and 'Trust'

  • Communication tools to send e-mail enquiries, call, and chat

  • Tools that simplify onboarding for sellers and help them run their online business. These include catalogue management, real-time lead management, request for quote monitoring and more

  • Analytics is configured with highly useful features, which include providing quick access to missed leads, hot leads,

    and insights in the form of a dashboard to track their business

  • Request for Quotes (RFQ) feature which can be used for bulk or single product enquiry

Benefits

• Allows sellers to showcase their full spectrum of offerings

• Enables ease and efficiency to run their business online

• Can be used by buyers for bulk enquiry or a single product, depending on their requirements

• Fosters direct relationships between sellers and buyers

  
  
  

  JD Omni

  JD Omni is a comprehensive cloud-based solution tailored for SMEs seeking to align their services with the prevailing digitisation trends.

  Features

  • Website building option with endless customisations and compatibility with third-party tools

  • Varied templates spread across categories for a website, for merchants to choose from

  • Cloud-based point-of-sale, advanced inventory and customer management features

    Benefits

• Simplifies digital transition with easy-to-use tools

• Allows businesses to tailor their website to their needs

• Centralises operations that ensure improved operational efficiency

• User-friendly, easily installable, and extensive customisation options

10 Just Dial Limited

Corporate overview

Year in review

Commitment at core

Statutory reports

Financial statement

Our tools

JD Ratings

A tool designed to facilitate mobile-verified and impartial ratings and reviews.

Features

• Intelligent tag prompts and photo upload option

• Credible audit mechanism based on a 5-point rating scale

• Feature allows businesses to track, manage and respond to ratings and reviews

• Advanced AI analyses reviews and extracts key insights, providing users with a concise summary

Benefits

• Assists businesses with an overview of their market standing and perception

• Convenient tracking and managing of ratings and reviews

• Higher customer engagement with review response mechanism

• Helps users make a more informed decision

  JD Analytics

  A comprehensive, data-driven tool designed to empower businesses by aligning their product and service offerings with evolving market trends. This intelligent dashboard delivers actionable insights into both internal performance and external market dynamics, enabling informed decision-making and sustained competitive advantage.

  Features

  • Tracks customer interaction and feedback

  • Lead management across multiple platforms in a single view

  • Insights into competition and category trends

  • Open API for seamless partner integration

  • Multiple other features like review responses, quick reminders, add a note, lead level disposition and customer feedback, including the voice of customer survey

    Benefits

    
    
    

  • Enhanced responsiveness with timely and effective customer engagement

  • Supports strategic decision-making with actionable intelligence

  • Supports a wide variety of tools which can help merchants run their daily workload seamlessly

    Annual Report 2024-25 11

    The Just Dial ecosystem

    
    
    

    Online Self Sign-Up

    This tool enables businesses to independently initiate their advertising campaigns on JD and JD Mart.

    Features

    • Digital self-service portal for campaign initiation

    • DIY model in line with the new age customer expectations

    • Intuitive and interactive user interface

      Benefits

    • A new avenue for monetisation

    • Accelerates customer acquisition by leveraging digital avenues

    • Easy campaign management for businesses

      JD Pay

      JD Pay offers seamless, secure digital payment solutions, enhancing transaction experiences for both merchants and consumers.

      Features

      • Secure, seamless digital payment infrastructure

      • Unified QR code for simplified merchant transactions via the Justdial app

      • Multi-mode payment support, including cards, UPI, net banking, online wallets, and other cashless options

        Benefits

      • Establishes a trusted and convenient payment ecosystem within the Justdial platform

      • Strengthens merchant-consumer engagement by simplifying digital payment acceptance

12 Just Dial Limited

Corporate overview

Year in review

Commitment at core

Statutory reports

Financial statement

JD AI-enabled initiatives

At Just Dial, we are harnessing the power of AI to enhance customer and merchant experiences, strengthen operational efficiency, and support scalable growth across the platform. Our AI systems now enable automated quality monitoring across inbound calls, telemarketing, and customer support functions, ensuring consistent, real-time service evaluation while reducing manual workload and highlighting training needs.

We have introduced AI-generated summaries of user reviews and real-time prompts to simplify and

improve the quality of user feedback. AI models analyse review content to detect patterns, aiding fraud detection and reinforcing trust.

To optimise customer engagement, we use AI to recommend the most effective communication channels,

be it SMS, email, WhatsApp, or push notifications.

On the merchant side, AI-powered catalogue tools enhance product listing quality by generating descriptions and validating

image relevance, especially for unbranded items.

Additionally, we have deployed AI solutions to extract structured data such as GST numbers and contact details from signboards and business cards, significantly streamlining merchant onboarding.

These initiatives reflect our ongoing commitment to leveraging intelligent automation to drive superior experiences, trusted interactions, and efficient growth.

Beyond search

We offer a comprehensive suite of services that go beyond traditional search. Our platform enables users to shop online, book travel, pay bills, track stock market updates, obtain instant quotes, and access reliable logistics solutions. With JD Pay facilitating secure digital payments, Justdial serves as your one-stop destination for all essential services, ensuring convenience and efficiency at your fingertips. Whether you are managing personal tasks or business operations, Justdial is here to make every interaction smoother and

more accessible.

Key services offered

JD Pay: Make secure digital payments for various services, including utilities, recharges, and online shopping, all within the app.

Travel: Book flights, trains, buses, and hotels seamlessly, with options to compare prices and avail discounts.

Bills and recharge: Easily pay electricity, water, gas, broadband bills, and recharge mobile and DTH services without hassle.

Stocks: Stay updated with real-time stock market information, including live prices, trends and news, to make informed investment decisions.

Get quotes: Request for Quotes (RFQ) where buyers can select industry-leading qualifiers and can be used by buyers for bulk enquiry or single product, depending on their requirements.

Advantage

Convenience: Access multiple services through a single platform, saving time and effort.

Security: Benefit from secure payment gateways and trusted service providers.

Local expertise: Connect with local businesses and service providers for personalised solutions.

Real-time updates: Receive timely notifications and updates for bookings, deliveries, and payments.

Customer Support: Avail 24/7 customer support for assistance with services and transactions.

Annual Report 2024-25 13

‌MD and CEO's message

Moving forward with confidence

Dear Shareholders,

For Just Dial, FY 2024-25 marked a pivotal year of strategic execution and bold digital transformation, fully aligned with our mission to digitally 'Empower Bharat'. I am proud to share that we made significant strides in elevating user experience, accelerating SME empowerment, and expanding the reach of our local discovery platform

to every corner of the nation.

Before I reflect on our Company's highlights this year, I want to reaffirm our belief in the long-term promise of our country's digital economy. India today stands as one of the world's fastest-growing digital economies. With around 969.1 million internet users (68.6% of our population), and the world's second-largest online market, the opportunity to drive real, lasting change through technology has never been greater. This digital momentum is being fuelled by rural and semi-urban India, where improved connectivity and smartphone penetration are opening new frontiers.

14 Just Dial Limited

Corporate overview

Year in review

Commitment at core

Statutory reports

Financial statement

Just Dial plays a crucial role in narrowing the digital divide, seamlessly connecting consumers with businesses across metropolitan cities and underserved regions alike. Each search on our platform becomes a catalyst for economic empowerment-especially for India's 63 million SMEs, which drive nearly 30% of the nation's GDP and sustain over 110 million jobs.

Our endeavour to empowering Bharat digitally reflects on our commitment to making local search more intuitive,

reliable, and accessible to every Indian.

Performance highlights

For us, FY 2024-25 has been a defining year of growth and strategic progress, building on the foundation of efficiency laid in FY 2023-24. We continued to drive operational excellence, bolster our platform capabilities, and invest

in future-ready technologies, all while delivering record financial performance across key metrics.

Revenue from operations rose to

H11,419.3 million in FY 2024-25,

a 9.5% increase over the previous year's H10,429.1 million. Total income surged to H15,284.7 million, up 13.4% year-on-year from H13,483.7 million. This growth was powered by stronger collections, enhanced customer engagement, and continued focus on core services. Importantly, we achieved these results with increased operating efficiency, reflected in our operating EBITDA of H3,353.8 million.

Profit after tax reached H5,842.0 million in FY 2024-25, compared to H3,628.5 million in the previous fiscal. Our net profit margin expanded sharply to 38.2%, underscoring the strength of our scalable and asset-light business model. Return on net worth improved to 13.5% from 9.4%, while earnings

per share stood at H68.70, a notable increase from H42.71 last year.

The balance sheet continues to remain healthy, with cash and investments

of H52,785.9 million as on March 31, 2025, up from H46,253.7 million in the previous year. Operational metrics also saw solid improvement: active listings increased to 48.8 million (from 43.6 million in FY 2023-24), active paid campaigns rose to 613,290 (up 5.1% Y-o-Y), and our platform saw an average of 190.4 million quarterly unique visitors in FY 2024-25.

Empowering Bharat through digital discovery

This year, our innovation agenda centred on empowering SMEs with greater autonomy, speed, and digital fluency. We launched tools powered by generative AI to enhance result relevance, user engagement, and overall search experience.

We introduced Biz Boosters-a suite of high-impact, paid add-ons now available directly to merchants as self-service upgrades within existing paid plans.

These strategic product innovations support our vision of scalable self-service solutions and positions Justdial as the go-to partner for digital growth across India's vast SME segment.

Our people and communities

Our people are the driving force behind Just Dial's continued growth and innovation. With over 13,000 employees, including a 78% strong sales force and nearly 29% women representation, we are building a diverse, agile, and performance-led organisation. Meanwhile,

our investments in automation and structured recruitment are enhancing HR effectiveness and employee experience.

We also remain deeply committed to our communities through impactful initiatives. From supporting students at Sri Sri Ravishankar Vidya Mandir in Dharavi, enabling holistic education at

the Isha Vidya Justdial Matriculation School in rural Tamil Nadu, to funding the construction of Sri Sri Gnan Mandir schools at Odisha and Assam, our CSR efforts reflect our belief in education as a vehicle for change. These initiatives are shaping a more inclusive and empowered future, for both people and society.

Looking ahead

As we look to FY 2025-26, our focus remains clear: to deepen our value proposition for SMEs, enrich user experience, and drive meaningful connections across India. With the backing of our parent company, Reliance Retail Ventures Limited (RRVL), and the broader Reliance Industries ecosystem, we are better positioned than ever to innovate, scale, and lead.

I extend my deepest gratitude to our Board, our other stake-owners and you, our valued shareholders, for your continued trust. With your support, we will continue to redefine what's possible for local search in India.

Let us continue to Empower Bharat - one search at a time.

Yours sincerely,

V. S. S. Mani

Founder, Managing Director and Chief Executive Officer

Annual Report 2024-25 15

‌Key performance indicators

Growth in action

In FY 2024-25, Just Dial demonstrated remarkable resilience and consistent growth, reaffirming its leadership in the local search industry. Despite market challenges, the Company achieved record revenue, marking a significant year-on-year increase. Net profit surged, driven by effective cost optimisations and

enhanced collections. The active listings expanded notably, with a major increase in unique visitors engaging across platforms. Strategic initiatives, including the integration of Generative AI and the introduction of self-sign-up sales channels, have further strengthened Just Dial's position, paving the way for sustained growth in the coming years.

Financial performance

Revenue from operations (H in Mn) Operating EBITDA (H in Mn)

11,419.3

3,353.8

Profit after tax (H in Mn) Earnings per share (H)

5,842.0

68.7

16 Just Dial Limited

Corporate overview

Year in review

Commitment at core

Statutory reports

Financial statement

Net worth (H in Mn) Return on net worth (%)

46,065.0

13.5

Note: Return on net worth (%) is calculated based on Average net worth

Operational metric

Avg. quarterly unique visitors (in Mn) Active listings (in Mn)

190.4

48.8

Active paid campaigns (Count) Total ratings and reviews (in Mn)

613,290

152.6

Y-o-Y Growth

Annual Report 2024-25 17