Hiroshima Gas CSR Report
Corporate Social Responsibility Report
2024
Digest
Creating a sustainable
society with our hands...
Flow of delivering natural gas to our customers
City gas supply owchart | |
Raw material procurement | City gas production |
and transport | |
Natural gas is extracted overseas, cooled to approximately -160ºC, liqueed, and then imported as LNG (liqueed natural gas).
LNG is placed into storage tanks and vaporized according to demand. It then undergoes caloric value adjustment and is supplied as city gas.
Bintulu facilities in Malaysia | Hatsukaichi LNG terminal | |||||||||||||||||||
[Natural gas extraction] [LNG transport ship] | [LNG storage tank] | [LNG vaporizer] | ||||||||||||||||||
Supply area and organization
(As of March 31, 2024) | ||||||
Supply area (7 cities and 4 towns within Hiroshima prefecture) | ||||||
Number of customers | ||||||
Hiroshima, Kure, Onomichi, Mihara, Hatsukaichi, Higashi-hiroshima, Fukuyama, | 417,000 | |||||
Aki-gunKaita-cho /Saka-cho /Fuchu-cho /Kumano-cho | ||||||
Hiroshima district | ||||||
Number of customers | ||||||
356,000 | ||||||
Kabe facilities | Higashi-hiroshima plant | |||||
Kabe facilities
Head ofce | Kaita facilities | ||||||
Kaita facilities | |||||||
Higashi-hiroshima plant | |||||||
Head ofce | Hatsukaichi LNG terminal | Kumano | |||||
facilities |
Kumano facilities
Kure district | |||
Number of customers | |||
Kure branch | |||
44,000 | |||
Kure branch | |||
Hatsukaichi LNG terminal
Hiroshima Gas makes sure its energy supply system is stable and secure | Hiroshima Gas CSR Report 2024 |
so that all of its customers can always use natural gas in a safe manner. | Digest |
City gas supply | Delivery to customers |
Gas is supplied to customers through 5,300 km of underground piping (supply and service pipelines).
The gas that we supply can be used in a variety of applications.
Gas pipe bridges | Factories, etc. | Hotels, buildings, schools, etc. | Kitchens, hot water supply, etc. |
[Gas holder] | [Industrial use] | [Commercial use] | [Residential use] |
Natural gas is an environmentally friendly type of energy!
Wholesale
supply
(Hiroshima Gas)
Wholesale supply utilizing equipment from
LNG tanker trucks Setouchi Pipeline Co., Ltd., a consolidated subsidiary
Mizushima station | Mizushima LNG terminal |
(Setouchi Pipeline Co., Ltd.) | (Mizushima LNG Co., Ltd.) |
HiroshimaOkayama
prefectureprefecture
Mizushima station Mizushima LNG terminal
Bingo plant | Fukuyama Gas Co., Ltd. |
Bingo plant
Onomichi branch
Onomichi/Mihara
district
Number of customers
17,000
Onomichi branch
Energy plays an important part in every part of our lives.
Legend | |||||||
Supply area | Gas holder | ||||||
(Hiroshima district) | Gas production plant | ||||||
Supply area | |||||||
(Kure district) | Head ofce/Branch/ | ||||||
Supply area | Facilities | ||||||
(Onomichi/Mihara | Proposed pipeline | ||||||
district) | |||||||
Pipeline | Pipeline | ||||||
(Hiroshima Gas) | (Setouchi Pipeline) | ||||||
Materiality of the Hiroshima Gas Group (Key Issues)
Based on our management philosophy of "striving to be a company trusted by the community," the Hiroshima Gas Group has specied our materiality (key issues) for the realization of a sustainable society. The indicators and goals corresponding to our materiality are linked to our 2030 Vision and FY2024 Mid-Term Management Plan.
Contribute to a carbon | Resolve social issues by | Improved activities and | Promote governance | Provide a stable | ||
job satisfaction of | Sound development as | Contribute to | ||||
neutral society | utilizing digital technology | diverse human resources | a local energy supplier | and compliance | supply of energy | local communities |
Hiroshima Gas Group 2030 Vision
Slogan for Hiroshima Gas Group 2030 Vision
Declaration of the Sustainable Development Goals set by Hiroshima Gas Group for the benet of communities
Declaration of the Sustainable Development Goals set by Hiroshima Gas Group for the benet of communities
- Taking action to create a brighter future -
Three Basic Values
Our Slogan Represents
Basic Policies for 2030 Vision
- The Hiroshima Gas Group grows with the community
-
Energy that truly benefits communities
❸ To pursue inspiration and send moving messages that we can share with the entire community
- Pursuit of inspiration through our operational policies
2 Pursuit of inspiration through our energy service
3 Pursuit of inspiration through peace of mind
4 Pursuit of inspiration through connection with others
Based on our management philosophy of "striving to be a company trusted by the community," Hiroshima Gas Group seeks to implement viable corporate governance and work toward the Sustainable Development Goals proposed by the United Nations in order to contribute to building a sustainable society under the company slogan of "energy that truly
benets communities."
October 30, 2020 Hiroshima Gas Group
Efforts by Hiroshima Gas Group to achieve carbon neutrality by 2050
Efforts by Hiroshima Gas Group to achieve carbon neutrality by 2050
1
2
Until 2030, we will steadily promote the reduction of CO2 emissions in our business activities and at our customers' sites, focusing on the various ESG-related project efforts we have implemented thus far to reduce our environmental impact.
In the future, we will engage in the "decarbonization of the gas itself" through the use of methanation and hydrogen, as well as decarbonization of power sources, aiming for carbon neutrality by 2050.
Targets for FY2030
Contribution to CO2 emission reductions | Volume of renewable energy power sources handled CO2 emissions at Hiroshima Gas ofces and production plants |
300,000 tons/year*1 | 60,000 kW*2 | 50% decrease from FY2013*3 | |
*1: Contribution to CO2 emission reductions by Hiroshima Gas and its customer sites as of FY2030 (from FY2021) | |||
*2: Includes power sources applicable for a feed-in tariff (FIT) such as solar power, wind power, and biomass. | |||
*3: Included in contribution to CO2 emission reductions of 300,000 tons/year | |||
Roadmap to carbon neutrality by 2050 | |||
2030 | 2050 |
Carbon reduction
and decarbonization
Shifting to natural gas and LP gas (Fuel shift from oil and coal)
Gas
at customer sites
Efciently using natural gas and LP gas by expanding the use of CGS, fuel cells, etc.
Decarbonization of the gas itself
Carbon reduction
and decarbonization
at customer sites
Electricity
Decarbonization of
power sources
Environment Forest
conservation
Investigating potential for next-generation energy (Methanation/hydrogen) | |
(Utilizing CO2 credits) | Introducing and |
expanding e-methane* |
Procuring and supplying electric power from the electric power market
Supplying green electric power
Securing renewable energy power sources and electric power after the purchase period under
the FIT scheme expires (Constructing virtual power stations)
Thermal power source
(Electric power market)Making renewable energy power sources
the main power sources in the electric power market
Conserving forests and creating CO2 credits
Carbon neutrality
* Synthetic methane produced using non-fossil energy sources, such as green hydrogen, as raw materials
Management | Reforming and strengthening the business base for the safe |
and stable supply of energy and improved corporate value | |
Company performance information
First decrease in revenue in three years and rst decrease in ordinary prot in ve years. Eight consecutive year of increase in the number of customers.
Consolidated net sales
(Millions of yen)
82,268 | 95,219 | 90,670 | ||
76,802 | ||||
73,250 | ||||
2019 | 2020 | 2021 | 2022 | 2023 (Fiscal Year) |
Consolidated prot
■ Ordinary prot | (Millions of yen) |
- Prot attributable to owners of the parent
7,412 | ||||
5,272 | 4,616 | 5,216 | ||
3,454 | 3,467 | 3,662 | 3,375 | |
2,153 | 2,329 | |||
2019 | 2020 | 2021 | 2022 | 2023 (Fiscal Year) |
Gas sales volume and number of customers [Non-consolidated]
- Gas sales volume (millions of m3)
- Number of customers (Individual customer locations)
417,252 | 417,624 | |||
415,500 | 416,788 | |||
414,396 | ||||
596 | 569 | 566 | ||
500 | 481 | |||
2019 | 2020 | 2021 | 2022 | 2023 (Fiscal Year) |
Business activities
LNG procurement and production
In order to provide a stable supply of city gas, we are striving to diversify our suppliers and ensure stable procurement of LNG (liqueed natural gas), the raw material for city gas.
City gas is produced at the Hatsukaichi LNG Terminal, the Bingo Plant, and the Higashi-hiroshima Plant. LNG reception and the entire gas production process at these locations are tightly controlled via the central control room.
LNG ship docking at our Hatsukaichi LNG Terminal | Central control room |
Supply and distribution plants
We are promoting the construction of new gas pipelines and systematic maintenance and management.
In addition, we have established a system to ensure the stable delivery of city gas, including a 24-hour response and dispatch system for emergency situations.
Security command center
Business
City gas is used for a variety of purposes, including residential, commercial, and industrial use, and we are proposing ways to expand and efciently use natural gas.
We also conduct inspections and public awareness activities to ensure safe and secure gas use.
Emergency vehicles
- comprehensive system has been put into place to ensure that gas is used in a safe and secure manner.
City gas proposals to customers | Safety inspection of gas equipment | Gas Safety Guidebook |
Environment | Reducing environmental burdens at customer sites and in |
business activities as well as contributing to the local | |
environment to achieve carbon neutrality by 2050 |
Shifting fuel to natural gas and LP gas
Compared to oil and coal, natural gas and LP gas are environmentally-friendly and clean energy sources that emit less CO2 and toxic substances during combustion.
By shifting fuels from oil and coal to natural gas and LP gas, we will contribute to CO2 emission reductions at our customers' sites.
[Effective reduction of CO2 through fuel shifts from oil and coal to natural gas and LP gas]
Oil and coal | Fuel shift | Natural gas | Coal | Oil | |||||||||||||
and LP gas | LP gas | Natural | |||||||||||||||
100 | |||||||||||||||||
80 | 65 | gas | |||||||||||||||
60 | |||||||||||||||||
CO2 (carbon dioxide) emissions when coal is | |||||||||||||||||
set at 100 |
Efciently using natural gas and LP gas
Gas cogeneration systems use natural gas to generate electricity and, at the same time, utilize the heat generated for hot water supply and air conditioning to efciently use energy.
We are promoting the efcient use of energy by, for example, promoting the spread of the household fuel cell "ENE-FARM."
Thermal power station
Transmission line
Conventional
power generation
systems
100%
Home | Energy utilization |
efciency* | |
Lighting | |
Electricity | 41% |
Unutilized waste heat and transmission loss 59%
Household
fuel cell "ENE-FARM"
Home | Energy utilization | |
efciency* | ||
ENE-FARM | Hot water Lighting | |
100% | Electricity + Heat | Approx. |
85 to 97% |
Waste heat that is difcult to utilize Approx. 3 to 15%
* Based on LHV (Lower Heating Value: Caloric value not including latent heat of vaporization of water vapor generated during | Source: The Japan Gas Association | ENE-FARM type S |
fuel combustion) criteria. | ||
* Calculated using ENE-FARM manufacturer published values. | ||
* "ENE-FARM" is a registered trademark of Tokyo Gas Co., Ltd., Osaka Gas Co., Ltd., and ENEOS Corporation. |
Participation in a methanation demonstration project using local raw materials
Hiroshima Gas is participating as a co-implementer of the "Demonstration of a Model of Regional Methanation with Local Production and Consumption Aimed at Cost Reduction through Utilization of Local Resources" with Saibu Gas as the representative company. Our company is implementing this demonstration project as a study of a local production and consumption model in the Chugoku region with the goal of reducing e-methane production costs and providing environmental value through methanation that makes effective usage of excess electricity from renewable energy, a local resource, and byproduct hydrogen and unused CO2 generated by neighboring plants.
Sales of green electric power
From January 2024, we started sales of green electric power primarily to residential customers who use gas of Hiroshima Gas and the Hiroshima Gas Group. By adding environmental value derived from renewable
energy and providing
electricity with net-zero
CO2 emissions, we are contributing to the betterment of the environment
together with our custom- ers.
Expanded utilization of renewable energy
By promoting efforts to spread the use of renewable energy sources such as biomass generation, solar power generation, and small-scale hydropower generation, we strive to not only reduce CO2 emissions but also to conserve the environment, revitalize the local economy, and more.
Kaita Power Station (Biomass generation) | Higashi-Onomichi Solar Power Station | |||
Forest conservation activities | ||||
In addition to absorbing and storing | ||||
CO2 and preventing landslide disasters | ||||
through | forest | conservation activities | ||
as well as revitalizing hilly and | ||||
mountainous regions by promoting | ||||
forestry, we also contribute to the | ||||
conservation of the local environment | ||||
through | the | conservation | of | |
biodiversity and the like. | Tree-planting event at "Hiroshima Gas Jinsekikogen | |||
Forest (Mt. Ishiya) for the Benet of Communities" |
Society | Working with the local community to promote efforts for the |
realization of a sustainable society | |
Contributing to the development of local communities
As a company that has a strong relationship rooted in the local area, we promote partnerships with local communities and conduct a wide range of social contribution activities centered on the four areas of promotion of arts and culture, promotion of community, promotion of sport, and educational support (commitment to the next generation of education).
Promotion of arts and culture, and promotion of community
Hiroshima Symphony Orchestra Concerts
Concert stage Promotion of sport Hiroshima Gas Badminton Club
Educational support (Commitment to the next generation of education)
As part of our efforts to contribute to local communities, we cooperate with government agencies, education committees, schools, businesses, and other organizations with the aim of actively developing next-generation education programs. We offer a variety of next-generation educational programs primarily for elementary and junior high school students.
[Energy and environmental education] Science shows, Technical Research Institute science lessons [Disaster prevention education] Lifeline disaster prevention classes,
Hiroshima Gas disaster prevention classes [Food education] Eco-cooking classes*
* "Eco-cooking" is a registered trademark of Tokyo Gas Co., Ltd.
Badminton training session
Aiming for a comfortable work environment
Lifeline disaster prevention class
Next-generation educational programs pamphlet
Efforts for work style reform
With regard to work style reform, we are promoting activities centered on three efforts: ① Reducing total working hours, ② Establishing an environment with diverse and exible work styles, and ③ Promoting activities of diverse human resources (promoting women's activities).
① Reducing total working hours | ● We set days when employees are |
Company-wide "leaving work on time" day | encouraged to leave the workplace on |
time without working overtime. | |
"Let's come late" and "let's go home early" days
- We set days when employees are encouraged to arrive late or leave early by utilizing exible working hours, etc.
- Establishing an environment with diverse and flexible work styles
Flexible working hours system
- Giving each employee discretionary control over their own working hours allows for more efcient work. Shorter exible working hours for childcare or long-termcaregiving
- As part of childcare and long-term caregiving support measures for employees, four types of work patterns with shorter working hours per day have been set to support employees balancing work and childcare or long-term caregiving.
[Change in the number of employees using shorter exible working hours system for childcare]
Category | Fiscal Year | 2019 | 2020 | 2021 | 2022 | 2023 |
Number of employees using shorter exible | 17 | 17 | 21 | 20 | 19 | |
working hours for childcare (persons) |
Telecommuting work system
- We promote exible work styles by utilizing the three measures of "telecommuting," "satellite ofce work," and "mobile work."
- Promoting activities of diverse human resources (promoting women's activities)
Ensuring at least 30% of all hired individuals are women
- Ratio of hired individuals that are women: 41.2% (FY2023)
Expanding the scope of women's positions to all divisions and groups Appointing women to management positions
- Ratio of management staff that are women: 5.3% (FY2023)
[Change in the number of employees using the childcare leave system and return-to-work rate]
Category | Fiscal Year | 2019 | 2020 | 2021 | 2022 | 2023 |
Persons using | 8 | 8 | 6 | 14 | 22 | |
Childcare | the system | |||||
leave system | Return-to- | 100 | 100 | 100 | 100 | 100 |
work rate (%) | ||||||
Acquired "Kurumin certication"
In August 2022, Hiroshima Gas acquired "Kurumin
certication," meaning the Minister of Health, Labour and Welfare has certied us as a company that supports childcare.
Employee voices Taking childcare leave
I took "post-childbirth paternity leave (childcare leave at the time of childbirth)" for about two weeks when my wife, who works at the same company as me, gave birth to our rst child, so that I could support her upon returning home from the hospital. As it was not a hometown birth, my wife was very happy that I could take leave and handle the housework, allowing us to get through the post-childbirth period together,
and I was also very happy to have time to spend with my newborn child. I am also very thankful to everyone at my workplace who gave me their full support.
My wife and I both have now returned to work where we are working in a well-structured and efcient manner in order to balance our careers and child raising, as we hope to continue to be able to spend precious time together as a family.
Management philosophy
Striving to be a company trusted by the community
Based on our management philosophy that aims to create a company that is trusted by the local community, Hiroshima Gas wishes to continue carrying out business activities emphasizing on the stable supply of energy and ensuring the safety of all as our corporate social responsibility.
Head ofce | 2-7-1, Minamimachi, |
address: | Minami-ku, Hiroshima |
TEL 082-251-2176 | |
Established: | October 1909 |
Capital: | 5.268 billion yen |
Number of | 686 |
employees: | |
Business eld: 1 Gas business | |
2 Sales of gas appliances | |
3 Sales of liqueed natural | |
gas | |
Hiroshima Gas Head Ofce Area | (As of March 31, 2024) |
Organizational chart
(As of April 1, 2024)
Auditors・Board of Auditors | Board of Directors |
Top Management
Executive Board
Social Contribution Dept. | International Business Dept. | |||||||||||||||||||||||||
Dept. | Innovation Promotion Ofce | Corporate Planning Ofce | Corporate PlanningDept. | General Affairs Dept. | Environmental and | Human ResourcesDept. | Accounting Dept. | Purchasing Dept. | Energy Resources and | Digital Strategy Dept. | Technical ResearchInstitute | |||||||||||||||
Public RelationsOfce | ||||||||||||||||||||||||||
AuditDept. | ||||||||||||||||||||||||||
Secretarial |
Energy Business Division | Pipeline Business | Production Business | |||||||||||||
Division | Division | ||||||||||||||
Power Business Preparation Ofce | Sales Planning Dept. | Sales Promotion Dept. | Customer Service Dept. | Sales Engineering Dept. | Residential Energy Sales Dept. | Industrial Energy Sales Dept. | Commercial Energy Sales Dept. | Kure Branch | Onomichi Branch | Distribution Planning Dept. | Gas Supply & Distribution Maintenance Dept. Gas Piping Equipment Management Dept. | Technical Training Center | Hatsukaichi LNG terminal | Bingo Plant | Engineering Dept. |
Regional service representatives
◎ Gaslife | Business hours: 9:00am to 5:30pm (Monday to Saturday) | |||||
1 Gaslife Hiroshima | 1-30,Minamitakeya-cho,Naka-ku, Hiroshima | |||||
2 Gaslife Aki | 3-1-14, Funakoshiminami, Aki-ku, Hiroshima | |||||
3 Gaslife Itsukaichi | 2-7-43, Kairoen, Saeki-ku, Hiroshima | |||||
4 Gaslife Gion | 5-13-1, Nishihara, Asaminami-ku, Hiroshima | |||||
5 Gaslife Kure | 1-6-16, Chuo, Kure | |||||
6 Gaslife Onomichi | 3-2,Tenma-cho, Onomichi | |||||
7 Gaslife Kabe | 9-13-7, Kameyama, Asakita-ku, Hiroshima | |||||
8 Gaslife Saijo | 4-38,Saijogojo-cho,Higashi-hiroshima | |||||
0570-550-720 | ||||||
All Gaslife | * If you cannot use the Navi-Dial service (e.g., if you are using an | |||||
IP phone or calling from abroad), please dial 082-240-8891. | ||||||
stores | ||||||
[Reception hours] Monday to Saturday (national holidays | ||||||
excluded) from 9:00am to 7:00pm | ||||||
[Closed] Sundays, national holidays, year-end and New Year | ||||||
holidays (December 31 to January 4) | ||||||
- Showroom
Experience the latest gas equipment and the sheer warmness provided by gas.
Examples of exhibition equipment
● Household fuel cell (ENE-FARM)● Floor heating and bathroom heater comparison rooms ● Try it! Kitchen activities (Kitchen comparison)
Gastopia Center | Gastopia Itsukaichi |
1-30,Minamitakeya-cho,Naka-ku, Hiroshima | 2-7-43, Kairoen, Saeki-ku, Hiroshima |
TEL: 082-240-8888 | TEL: 082-923-5678 |
Overview of main subsidiaries
(As of March 31, 2024)
Hiroshima Gas Propane Co., Ltd.
・Capital: 300 million yen・Established: March 1969・Sales: 13,114 million yen・Number of employees: 106 | ||||||||||||||||||
Hiroshima Gas Techno-Service Co., Ltd. | Gastopia Gion | Gastopia Aki | ||||||||||||||||
・Capital: 80 million yen・Established: June 1998・Sales: 9,232 million yen・Number of employees: 208 | ||||||||||||||||||
Hiroshima Gasmate Co., Ltd. | 5-13-1, Nishihara, Asaminami-ku, Hiroshima | 3-1-14, Funakoshiminami, Aki-ku, Hiroshima | ||||||||||||||||
TEL: 082-850-3506 | TEL: 082-821-1130 | |||||||||||||||||
・Capital: 20 million yen・Established: April 1975・Sales: 932 million yen・Number of employees: 156 | ||||||||||||||||||
Hiroshima Gaslife Co., Ltd. | ||||||||||||||||||
・Capital: 15 million yen・Established: June 2018・Sales: 3,801 million yen・Number of employees: 170 | ||||||||||||||||||
Be-Smile Co., Ltd. | ||||||||||||||||||
・Capital: 75 million yen・Established: June 2001・Sales: 209 million yen・Number of employees: 27 | ||||||||||||||||||
Setouchi Pipeline Co., Ltd. | ||||||||||||||||||
・Capital: 150 million yen・Established: May 2003・Sales: 1,169 million yen・Number of employees: 11 | Gastopia Kure | Gastopia Onomichi | ||||||||||||||||
HG LNG Shipping Corporation | ||||||||||||||||||
1-6-16, Chuo, Kure | 3-2,Tenma-cho, Onomichi | |||||||||||||||||
・Capital: 1 million yen・Established: February 2005・Sales: 2,164 million yen | TEL: 0823-22-1262 | TEL: 0848-22-2161 | ||||||||||||||||
Hiroshima Gas Co., Ltd. | Hiroshima Gas Website | |||||||||||||||||
2-7-1, Minamimachi, Minami-ku, Hiroshima 734-8555 | ||||||||||||||||||
Public Relations Ofce, General Affairs Dept.: 082-252-3000 (Direct line) | https://www.hiroshima-gas.co.jp/english/index_e.htm | |||||||||||||||||