Hexaware Helps Enterprises Achieve Infinite Momentum by Removing Friction Across the Estate

About this update from Hexaware Technologies Limited

Introduces the Zero Friction Enterprise to Close the Gap Between Where Organizations Are and Their North Star LONDON, Aug. 17, 2026 /PRNewswire/ -- Hexaware Technologies (NSE: HEXT), a global provider of IT solutions and services, today introduced the Zero Friction Enterprise, a delivery framework designed to address the operational and technological resistance that slows performance across the enterprise estate. Friction often builds where it is difficult to see early: in aging code, security exposure, delayed delivery, operational noise, late-surfacing defects, and software dependency. Individually manageable, these constraints can collectively reduce an enterprise's ability to respond, adapt, and innovate. The Zero Friction Enterprise unites Hexaware capabilities across modernization, cybersecurity, engineering, operations, quality, and enterprise software. By addressing friction across the estate as one connected system, the framework helps enterprises advance toward their North Star with greater speed, clarity, and control. "Our vision is to help every customer become a Zero Friction Enterprise," said R. Srikrishna, CEO & Executive Director, Hexaware. "That begins with understanding each customer closely enough for them to feel like they are our only customer. We can then identify the constraints slowing progress across their business and technology estate and address them with the right combination of AI, expertise, and judgment." The Pillars of the Zero Friction Enterprise Underpinning these pillars is Infinite Trust, a foundational layer spanning data readiness, security, and governance and observability, creating the conditions for AI to operate securely, responsibly, and at enterprise scale. How Hexaware Delivers Zero Friction Hexaware's AI-led, human-intelligence-perfected delivery model is anchored by Zerovity™, its AI delivery layer for governed coordination across the estate. From migration and modernization to agentic software development, AIOps, release, cloud operations, and enterprise workflows, Zerovity™ creates a single pane across areas that often operate in silos. "AI now gives enterprises a connected view across infrastructure, operations, engineering, service, and business workflows," said Siddharth Dhar, President & Global Head, Digital IT Operations & AI, Hexaware. "With an agentic cognitive layer on top, clients...

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