FCA Pure Protection Market Study Report

About this update from Property Franchise Group Plc

  6 February 2026   THE PROPERTY FRANCHISE GROUP PLC ("TPFG", the "Company" or the "Group")   FCA Pure Protection Market Study Report FCA concludes the process is working well and delivering good consumer outcomes   The Property Franchise Group PLC, the UK's largest multi-brand property franchisor, notes the FCA's publication of its interim report into the distribution of pure protection products to retail customers ('the Report').  As the Group's Financial Services division operates within the UK protection market, including the distribution of pure protection products, the findings of the Report are relevant to its regulatory environment. Summary   ·      The FCA concludes that, in many respects, the distribution of pure protection products is working well and delivering good consumer outcomes. ·      Report highlights high claims acceptance rates, low complaint levels and indicates no expectation of significant market-wide intervention. ·      FCA observations on pricing practices and panel structures align with how our Financial Services division advises on this process and have always been embedded within its strategic approach. ·      The FCA recognises that there are many consumers who would likely benefit from pure protection, but who don't have it ("the protection gap") and want to help firms reduce this gap. ·      The findings provide increased regulatory clarity and reduce any perceived uncertainty for the sector.   Michelle Brook, Executive Director and MD of Financial Services, commented: "We welcome the FCA's report findings, which recognise that the protection market is delivering positive outcomes for consumers when supported by strong governance and high-quality advice. The outcome reflects the approach we take across our Financial Services division, where consumer outcomes and regulatory standards are central to how we operate. The Report provides helpful clarity for the sector and reinforces our confidence in the long-term opportunity to support customers in addressing the protection gap."   The full report can be found at: https://www.fca.org.uk/publication/market-studies/ms24-1-4-market-study-distribution-pure-protection-products-retail-customers-interim-report.pdf     For further information, please contact:     The Property Franchise Group PLC   Gareth Samples, Chief Executive Officer Ben Dodds, Chief Financial Officer     01202 405 549 [email protected]   Canaccord Genuity Limited  (Nominated Adviser and Joint Broker) Max Hartley / Harry Rees     020 7523 8000     Berenberg  (Joint Broker) Harry Nicholas / Michael Burke / James Thompson     020 7496 3000     Alma Strategic Communications  Justine James / Kinvara Verdon / Emma Thompson   020 3405 0209 [email protected]       About The Property Franchise Group PLC:   The Property Franchise Group PLC (AIM: TPFG) is the UK's largest multi-brand property franchisor, with a network of over 1,946 outlets delivering high quality services to residential clients, combined with an established Financial Services business.   The Company was founded in 1986 and has since strategically grown to a diverse portfolio of 18 brands operating throughout the UK, comprising longstanding high-street focused brands and two hybrid brands. The Property Franchise Group is also a member of two leading mortgage networks through its mortgage brokers, Brook Financial (MAB) and The Mortgage Genie (Primis).   TPFG's brands are: Belvoir, CJ Hole, Country Properties, Ellis & Co, EweMove, Fine & Country, Hunters, Lovelle, Martin & Co, Clarke & Partners, Mullucks, Newton Fallowell, Nicholas Humphreys, Northwood, Parkers, The Guild of Property Professionals and Whitegates.   Headquartered in Bournemouth, the Company was listed on AIM on the London Stock Exchange in 2013 and entered the AIM 100 in July 2024.   More information is available at  www.propertyfranchise.co.uk   About Reach announcements This is a Reach announcement and the information contained is not considered to be material or to have a significant impact on management's expectations of the Company's performance. Reach is an investor communication service aimed at assisting listed and unlisted (including AIM quoted) companies to distribute non-regulatory news releases into the public domain. Information required to be notified under the AIM Rules for Companies, Market Abuse Regulation or other regulation would be disseminated as an RNS regulatory announcement and not on Reach.

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