dip Corporation
Prime Market of the Tokyo Stock Exchange (Code: 2379)
April 14, 2026
© dip Corporation.
Contents
FY'26/2 Q4 and Full Year Financial Results P02
Progress of the Strategy P09
New Strategy for the FY'27/2 P19
Full-Year Earnings Forecast for the FY'27/2 P25
Shareholder Returns P28
Appendix P32
© dip Corporation.
1
01
FY'26/2 Q4 and Full Year Financial Results
FY'26/2 Q4 Consolidated Results
FY'26/2 Q4 Segment Results
FY'26/2 Full Year Financial Results
In addition to the impact of an increase in client handover tasks due to the transition to a solution-based structure,
sales declined in the fourth quarter due to intensifying competition with rival companies.
Entire Company
(Unit:Million Yen)
FY'25/2 Q4
Personnel Recruiting Services Business
DX
Business
Sales | 1,686 | 1,592 | (5.6%) |
Segment Profit | 911 | 852 | (6.5%) |
Sales | 13,733 | 12,474 | (9.2%) |
Operating income | 2,523 | 1,027 | (59.3%) |
Ordinary income | 2,473 | 892 | (63.9%) |
Net income attributable to owners of parent | 1,589 | 357 | (77.5%) |
Sales | 12,047 | 10,882 | (9.7%) |
Segment Profit | 3,540 | 2,624 | (25.9%) |
Results
FY'26/2 Q4
Results
YoY
Competition with rival companies intensified from the fourth quarter onwards.
The impact on fourth quarter sales growth rate was approximately negative 2 percentage points.
The impact of the transition to the new solution-based structure is expected to be resolved
during the first half of this fiscal year and contribute to improved productivity. Regional units that did not undergo
major organizational changes are showing positive sales growth. (April prospect:YoY+3%)
Media Services sales YoY vs New active job openings-to-applicants ratio YoY
Shohei Ohtani became the brand ambassador
12.5%
4.7%
7.6%
4.7% 4.9%
7.2%
Media Services sales
Regional units' projected
1.3%
3.6% 2.9%
0.9%
3.4%
(0.5%)
revenue growth rate for April
(4.2%)
(6.2%)
(5.3%) (5.5%) (4.6%)
(3.5%) (3.0%)
(6.6%)
(5.2%)
(5.9%)
(8.1%)
New active job openings-to-applicants ratio
(Roughly in line with the market growth rate)
(9.9%)
Q1
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY'24/2
FY'25/2
FY'26/2
Advertising investment in Spot Baitoru and existing services increased, and the ratio to sales rose YoY (+5.9%pt)
Although the number of employees increased due to measures such as strengthening mid-career hiring, personnel costs decreased as no special bonuses were paid this year, unlike the previous year.
Breakdown in SG&A
1,514
1,625
3,195
3,648
4,975
4,644
(Million Yen)
9,686 9,918
Personnel costs and related costs*
Advertising and sales promotional costs
【Personnel costs and related costs】
Although the number of employees increased due to measures such as strengthening mid-career hiring, the total personnel costs declined due to the absence of the special bonus paid in the previous fiscal year.
【Advertising and sales promotional costs】 Strengthen advertising investments for Spot Baitoru and existing services.
【Other SG&A costs】
Increase in rent due to expansion of head office.
Other SG&A costs
FY'25/2 Q4
FY'26/2 Q4
The decline in the number of client companies has slowed compared to the previous three quarters, indicating a recovery in client acquisition.
On the other hand, unit prices have fallen, particularly among staffing companies.
Media Services*1 sales trends ■ Media Services number of contracted
(4.0%)
*1 Media Services: Baitoru, Baitoru NEXT, Baitoru PRO, Hatarako.net
companies (Unique*2)
(Companies)
(Million Yen)
(9.9%)
11,467
11,567
10,638
10,935
10,419
9,609
6,936
14,287 13,493
14,904 16,114 15,695 15,069
11,655
FY'20/2 Q4 FY'21/2 Q4 FY'22/2 Q4 FY'23/2 Q4 FY'24/2 Q4 FY'25/2 Q4 FY'26/2 Q4
Media Services contract unit price trends
(Unique*2)
(Thousand yen)
(6.1%)
248 199 237 245 237 246 231
FY'20/2
FY'21/2
FY'22/2
FY'23/2
FY'24/2
FY'25/2
FY'26/2
FY'20/2 Q4
FY'21/2 Q4 FY'22/2 Q4 FY'23/2 Q4
FY'24/2 Q4
FY'25/2 Q4 FY'26/2 Q4
Q4
Q4
Q4
Q4
Q4
Q4
Q4
Growth in flow products has slowed due to a decline in the number of media service subscribers.
Among stock products, we have seen growth in the sales promotion segment, however the segment focused on recruitment and HR efficiency has seen a decline due to a lack of new customer acquisition.
The sales promotion support sector has grown to around 1.1 billion yen in ARR.
(average by quarter)
(Companies)
13,536
13,528
11,162
12,333
8,969
4,129
1,263
Trends in Net sales ■ Trend in number of contracted companies*1
(8.8%)
(Million Yen)
(5.6%)
897
391
1,288
1,159
432
1,591
1,686
1,592
316
Flow products
FY'20/2
Q4
FY'21/2
Q4
FY'22/2
Q4
FY'23/2
Q4
FY'24/2
Q4
FY'25/2
Q4
FY'26/2
Q4
139
206
Quarterly average ARPU*2
345
953
1,294
391
Quarterly average billing
number of companies
1,275
Stock Products
*1 Number of companies using paid services (number of unique counted companies)
FY'26/2 Q1 Results | FY'26/2 Q2 Results | FY'26/2 Q3 Results | FY'26/2 Q4 Results |
590mn | 540mn | 540mn | 530mn |
14,061 | 12,367 | 12,256 | 12,333 |
¥42,000 | ¥44,000 | ¥44,000 | ¥43,000 |
75% | 80% | 79% | 80% |
Quarterly KPI
Net sales quarterly average
45
45
FY'20/2
Q4
FY'21/2
Q4
420
533
FY'22/2
Q4
FY'23/2
Q4
FY'24/2
Q4
FY'25/2
Q4
FY'26/2
Stock sales ratio*3
Q4
The impact of the transition to a solutions-based structure lasted longer than initially anticipated, resulting in sales falling short of performance forecasts.
Profits fell short of the target due to a decrease in marginal profit resulting from lower sales.
FY'25/2 Results | FY'26/2 Results | YoY | (Reference) Previous forecast as of Apr. 14, 2025 | |
Sales | 56,386 | 54,852 | (2.7%) | 60,000 |
Operating income | 13,405 | 9,112 | (32.0%) | 12,000 |
Ordinary income | 13,257 | 8,990 | (32.2%) | 11,900 |
Strategies for mid-term growth are being steadily implemented.
Entire
Company
Personnel Recruiting Services Business
(Unit:Million Yen)
Net income attributable to owners of parent | 8,951 | 5,956 | (33.5%) | 8,000 |
Sales | 49,662 | 48,239 | (2.9%) | 52,600 |
Segment Profit | 18,379 | 15,208 | (17.3%) | 17,100 |
DX
Business
Sales | 6,723 | 6,613 | (1.6%) | 7,400 |
Segment Profit | 3,391 | 3,710 | +9.4% | 4,200 |
02
Progress of the Strategy
Transition to a Solution-Based Structure
Promotion of the "Othello Project"
Expansion of Baitoru Talk
Progress of the "Zero Project"
Enhancing Corporate Branding
9
The transition to a solution-based structure represents the largest organizational restructuring
since the company's founding.
The company has handled 41,000 client handoffs company-wide.
The value we provide continues to improve steadily.
Shifting from a sales structure based on region and company size to one based on industry sector.
Aiming to enhance the value provided to client companies
Reprint:Survey results of client company satisfaction with dip sales staff *5
Very
and achieve significant productivity gains
dissatisfied 3%
*5 As of Oct. 2025
<Before the transition>
<Solution-based sales structure>
Dissatisfied
4%
Neutral 14%
Satisfied 45%
Satisfied
79%
Very satisfied 34%
Business
Group
Divisions
*1 SMEs
*2 Recruitment agencies (temp agencies, BPO)
*3 Major companies
*4 Nursing
Nursing Care
Medical Care*4
Permanent Placement Services
Sales Group
Divisions(Industry)
Food
1st
Solution Sales Group
Logistics
Store Service Medical Care
2nd
Solution Sales Group
HR(Recruitment agency)
Manufacturing
3rd
Solution Sales Group
Spot Baitoru
Partner(Distributor)
Areas(Regional areas)
Eastern Japan*1 | |||
Media | Western Japan*1 | ||
HR*2 | |||
Business Solution*3 | |||
Partner (Distributor) | |||
<Feedback from client companies>
・When I consulted dip about our stagnant sales, they conducted a thorough analysis of
our business challenges and identified the problem as a lack of customer numbers. They proposed ways to increase our customer base, and I decided to implement "MEO KOBOT" system. (Food Industry)
・The dip sales team pointed out that high turnover was an issue for our long-term business sustainability and provided recommendations for improving our compensation structure and employee benefits based on case studies from other companies. As a result, not only did our turnover rate improve, but the number of applicants increased significantly,
and we were able to successfully hire new staff-we are extremely satisfied.
(Nursing care industry)
10
The number of job postings and the number of workers on Spot Baitoru are steadily increasing.
Gradually penetrating the spot work market,
which does not overlap with existing job recruitment platforms.
Number of job postings
1.1x
Example of implementation
1.6x
1.6x
1.5x
▼Changes made in response to unpaid wage issues (Major retailing company A)
▼Switching to headquarters operations
(Major food company B)
FY'25/2
4Q
FY'26/2
1Q
FY'26/2
2Q
FY'26/2
3Q
FY'26/2
While individual stores had been recruiting spot workers at their discretion, rising company-wide recruitment costs became an issue. To address the conflicting needs of headquarters - which wanted to reduce costs by hiring long-term staff - and the individual stores - which wanted to continue recruiting spot workers - we began using a bundled plan that allows access to both Baitoru and Spot Baitoru. We also shifted operations to centralized management to provide visibility into patterns of usage.
As public concern over unpaid wages has grown, we began to have doubts about the safety of other spot work services we were using.
In light of the potential impact on the franchisor, headquarters began using the highly secure Spot Baitoru. Currently, the use of this service is expanding across our locations.
4Q
Number of workers
1.2x
▼Simultaneous implementation of Baitoru and Spot Baitoru (Major logistics company C)
▼Simultaneous Implementation of Baitoru and Spot Baitoru (Major retailing company D)
1.5x
1.2x
2.3x
FY'25/2
4Q
FY'26/2
1Q
FY'26/2
2Q
FY'26/2
3Q
FY'26/2
Headquarters was concerned about the increase in recruitment costs due to the increased use of spot work at its branches.
While exploring ways to fill vacancies using existing staff, they were impressed by Baitoru Talk's "shift adjustment feature" and "spot job posting feature" and began implementing the system. This resulted in reduced recruitment costs and improved productivity.
We tried recruiting long-term staff through other channels, but it didn't yield results and ended in failure. To secure the minimum number of staff needed to run the store, we began using another company's temporary staffing service. We were attracted to the fact that using the Baitoru and Spot Baitoru bundle allowed us to address both of our hiring challenges, so we started using the service. We successfully recruited long-term staff through Spot Baitoru.
4Q
11
In March of this year, the Spot Work Association revisited the grounds for cancellation.
Cancellations based on reviews from other companies are been prohibited.
dip implemented the necessary measures in April of last year.
The review conducted last September has highlighted the fact that cases of unpaid wages continue to occur.
If the company had operated in accordance with the grounds for termination announced by the Association in September 2025, unpaid wages would have accrued
There are also reports that the law firm plans to file a lawsuit against the platform
Feedback from the companies that
September 2025, other platforms began implementing operations in line with the Association's announcement
In March 2026,
the Association further reviewed the grounds for cancellation
are using spot work service
I'm very concerned that if we continue using a service without any notification of policy changes, we might find ourselves in violation of the rules before we even realize it. That's why I plan to continue consulting with dip, as they always provide such thorough explanations.
Major food company E
Unpaid wages occur
【Beginning March 2026, last-minute cancellations for the following reasons will no longer be permitted】
Major cleaning company F
・The employee does not meet the requirements regarding work attitude
specified in the job posting
・Changes in the number of positions need to be made due to significant fluctuations in workload
・ Factual errors in the listing (such as incorrect business details or dates/times)
Using services that frequently appear in the news could potentially damage our own brand. Going forward, we intend to prioritize Spot Baitoru, which maintains a clean track record..
▲PRESIDENT Online: Published Apr.5, 2026 12
At major spot work agencies, there were cases where workers were not paid the equivalent wage even when employment was canceled at the employer's convenience immediately before the scheduled shift (The statute of limitations for wage claims, including compensation for lost wages, is generally three years)
We recognized this as an issue early on and amended the terms of service in April 2025
(Cases previous to this date have been resolved*1)
Major spot work agencies defined the point at which a labor contract was established as the "point at which the QR is code scanned." Therefore, when a job cancellation occurred due to the employer's circumstances before the spot work user scanned the QR code, the agency did not seek compensation from the employer.
Actions undertaken by companies and related organizations on this matter
(Items in yellow indicate our company's response, while the area within the red frame indicates new developments.)
Background reasons
Start of Work (Scan QR Code)
Application and
matching
for the accrual of unpaid wages
Steps to employment
Oct. 2024
Mar. 2025
Apr. 2025
Jun. 2025
Jul. 2025
Sep. 2025
Spot Baitoru launch and entry to the Spot Work industry
A policy of 100% compensation for employment cancellations due to employer circumstances on Spot Baitoru
Policy established to provide compensation at our expense to users who have lost their employment opportunities
Publish an opinion advertisement*3
Ministry of Health, Labour and Welfare Announcement on "Labor Management for Spot Work"
Spot Work service providers amend service regulations
*3 Provided separately in Appendix, p.48
Establish employment
contract
Major spot work agencies interpret this point as the time the employment contract is established*2
Oct. 2025
・Worker files lawsuit against employer demanding payment equivalent to
wages for past pre-employment cancellation
・The issue of unpaid wages due to past employer cancellations in spot work was raised in the Diet
In the event of cancellation by the company during this period, payment equivalent to wages is required.
Nov. 2025
Reports indicate the issue of unpaid wages has escalated into a class-action lawsuit
*1 For our users who lost work opportunities for similar reasons prior to the terms and conditions change, we provided compensation equivalent to wages at our expense
*2 Prior to August 31, 2025
Dec. 2025 In response to a lawsuit filed in October regarding pre-employment cancellations,
the Tokyo Summary Court ordered the employer to pay an amount equivalent to wages
13
The number of companies and users are growing rapidly.
Aiming for 2 million users.
Accelerate the proposal of solutions that cover the entire recruitment process and drive revenue growth for existing services.
Number of contracted companies*2
Number of users*2
Introduction examples of companies*3
2,900
Approx.
1,900
1.5x
Approx.
1.8x
Approx.
95,000
Approx.
53,000
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY'26/2 FY'26/2
*1 A communication app for part-time employees and store managers, equipped with features such as collecting preferred shift availability and coordinating shift swaps. (Details are provided separately in Appendix page 52)
*3 Including companies conducting
test implementations 14
© dip Corporation.
*2 As of the end of each quarter
Delivering solutions aligned with employment and recruitment workflows. By maintaining continuous connections with users and client companies, we accumulate data and build our proprietary AI platform.
Find a new job through dialogue with dip AI AGENT
Job selection
Creating resumes
Setting up interviews
Employment
Workplace
Communication
End of
employment
Baitoru
Spot Baitoru etc.
Interview Scheduling
KOBOT
Link
Link
Baitoru Talk
*
Job posting
Arranging interview
schedule
Recruitment
Shift
management
Vacancy
arises
User Employment process
dip Services provided for
each process
Client company Recruitment process
© dip Corporation.
* Renamed from dip AI
Notification of vacancies to dip, enabling immediate posting of job ads
15
Progress of the "Zero Project"
Establish a system where financial institutions introduce companies with hiring needs.
By expanding transactions with companies that have already undergone credit screening, we aim to continue maintaining 'zero postings for illegal part-time jobs'
Results of Business Matching Bank:45 Branches:4,351
Business matchings with financial institutions are progressing smoothly
<Project schematic diagram>
Introduction of companies that have passed financial institution screening
dip solutions
Number of client referrals from financial institutions Identify labor force-related challenges
4.5x
2.5x
Clients of financial institutions
Financial Institutions*1
*1 banks, credit unions, etc.
Partnering with Shibuya City and the MPD*2,we launched the "Shibuya Zero Illegal Part-Time Jobs Project." Initiated large-scale campaigns to prevent youth involvement in illegal work.
Q2 Q3 Q4
▲ Press conference
▲ Shibuya Charter Sheet Advertisement
We have released a video of a conversation between Shohei Ohtani and CEO Tomita.
A new commercial featuring Ohtani will begin airing in early February.
dip brand ambassador Shohei Ohtani talks about his thoughts on the WBC in his first interview with dip in two years
Full version URL https://www.youtube.com/w atch?v=5PsI-F7Z_UE
A conversation between Ohtani and CEO Tomita
The advertising impact of interview videos*1
Airing of new Ohtani commercial themed
"Find What You Love"
YouTube
Total views
Advertising
equivalent value
approx.6.3 million views
approx.400
YouTube total views
approx.27million views
million yen
(WEB article 413)
As the main sponsor of the "2026 World Baseball Classic® Tokyo Pool,"
we conducted a large-scale promotional campaign across a variety of channels.
Featured in numerous media outlets and proven highly effective in terms of advertising and promotion.
Advertisements behind home plate
Effects of becoming the WBC's main sponsor*1
Launching advertising campaigns in major cities
How has your impression of dip changed since before the tournament?
How did the reliability of dip change before and after the tournament?
Would you like to use dip's
services in the future?
impression improved
79.5%
Risen Reliability
80.3%
Want to use
78.0%
Advertising effectiveness*2
Advertising equivalent value approx. 3.5 billion yen
Number of
TV programs covered approx.130
▲ Billboard ads at "Sky-building" Sakae, Nagoya
Total exposure count approx. 3,080
Total exposure time approx. 4.1 hours
▲ Large-scale ads at Tokyo Dome City
*2 As of March 11, 2026 18
03
New Strategy for the Current Fiscal Year (FY'27/2)
Launch of the "Zero Advertising and Promotion Costs Project"
Data-Driven Management
Hybrid Strategy Combining Listing Fees and CPC
Development of Human Capital
19
