With our new plan, "Growing Forward", we will build the AXA of the next decade, driven by a clear ambition: to become the insurer best positioned to meet our customers' growing protection needs and address the emergence of new risks, and thus organically grow our market share across our geographies and lines of business.
"Growing Forward" will build on the transformation carried out in recent years to create a simpler, stronger AXA, fully focused on its core insurance business. This model positions us well to withstand a volatile environment and deliver consistent performance across market cycles.
In the current plan, "Unlock the Future", AXA has demonstrated its ability to grow across all geographies and business lines, thanks to rigorous execution, a stronger focus on customer satisfaction that has reached record levels, and its ability to innovate to meet new protection needs. Today, all our geographies and all our businesses are in good shape and delivering excellent performance.
AXA benefits from decisive strengths: strong diversification across both its businesses and distribution channels, significant scale across all geographies and market segments, a strong brand, superior technical expertise, and a strong balance sheet.
"Growing Forward" aims to accelerate this trajectory with a stronger growth ambition to capture additional market share, earn the trust of new customers, and deepen the loyalty of our existing customers. To support this ambition, we will continue to enhance our competitiveness through disciplined underwriting and portfolio management, as well as strong cost control. This ambition leads us to raise all our financial targets while maintaining an attractive total payout ratio of 75%.
With this plan, we will also accelerate the deployment of artificial intelligence across the value chain, to improve our underwriting, efficiency, and customer service quality. We will continue the progress made in recent years, leveraging our data, tools, and technology infrastructure, the talent, expertise and engagement of our teams, and a world-class ecosystem of technology partners.
We also want to continue improving our response to the major challenges facing insurance: new technological risks, adaptation to climate change, rising healthcare costs, and the ageing of our societies. To keep risks insurable, we will make prevention core to our offers and services. This is in line with our DNA of social and environmental commitment and is our response to rising expectations of our customers for these solutions.
With "Growing Forward", we are building the AXA of tomorrow: a high-performing and competitive AXA, an innovative AXA that listens to its customers' needs, an AXA that contributes to a more resilient and inclusive society. We are confident we can deliver consistent earnings growth and create long-term value for our shareholders.
In this next chapter, we count on the continued commitment of our talented people and agents, and we will continue to invest in our workforce to foster the entrepreneurial mindset that is deeply rooted in AXA's culture.