Incorporated in Bermuda with limited liability | Stock Code: 8279
Sustainable living is not just an option; it is a necessity. By adopting environmentally responsible practices, promoting green initiatives, and leveraging fintech services and innovations, we can reduce our carbon footprint and help combat climate change to protect future generations.
Characteristics of GEM
GEM has been positioned as a market designed to accommodate small and mid-sized companies to which a higher investment risk may be attached than other companies listed on the Stock Exchange. Prospective investors should be aware of the potential risks of investing in such companies and should make the decision to invest only after due and careful consideration.
Given that the companies listed on GEM are generally small and mid-sized
companies, there is a risk that securities traded on GEM may be more susceptible to high market volatility than securities traded on the Main Board and no assurance is given that there will be a liquid market in the securities traded on GEM.
Responsibility Statements
Hong Kong Exchanges and Clearing Limited and The Stock Exchange of Hong Kong Limited take no responsibility for the contents of this report, make
no representation as to its accuracy or completeness and expressly disclaim any liability whatsoever for any loss howsoever arising from or in reliance upon the whole or any part of the contents of this report.
This report, for which the Directors collectively and individually accept full responsibility, includes particulars given in compliance with the Rules Governing the Listing of Securities on GEM of The Stock Exchange of Hong Kong Limited for the purpose of giving information with regard to the Company. The Directors, having made all reasonable enquiries, confirm that, to the best of their knowledge and belief, the information contained in this report is accurate and complete in all material respects and not misleading
or deceptive, and there are no other matters the omission of which would make any statement herein or this report misleading.
03
INTRODUCTION
FOREWORD
16
SUSTAINABILITY MANAGEMENT
53
60
ESG STRATEGIES, POLICIES & PRACTICES
CONTENTS
67
SUSTAINABLE GREEN AND CARBON REDUCTION MEASURES
CORPORATE SOCIAL RESPONSIBILITY
80
STAFF DEVELOPMENT
RELIABLE PRODUCTS AND SERVICES
88
TRUST BUILDING
APPENDICES
94 98
102
APPENDIX 1: DEFINITIONS
APPENDIX 2: ABOUT THIS REPORT
APPENDIX 3: CLIMATE-RELATED DISCLOSURES AND SUSTAINABILITY PERFORMANCE INDICATORS
02 AGTECH HOLDINGS LIMITED • ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024/25
Macau, a city rich in world heritage and culture, stands as a testament to the resilience and ingenuity of its people. From its historic architecture to its vibrant traditions, Macau's cultural treasures are a source of pride and identity. However, the looming threat of climate change poses significant risks to these invaluable assets. Rising sea levels, extreme weather events, and shifting climate patterns could irreversibly damage the city's heritage sites and disrupt the cultural fabric of its community.
In the face of these challenges, it is imperative that we take proactive measures to preserve our planet and our world heritage. Sustainable living is not just an option; it is a necessity. By adopting environmentally responsible practices, promoting green initiatives, and leveraging
fintech services and innovations, we can reduce our carbon footprint and help combat climate change to protect future generations.
This report outlines our commitment to environmental, social and governance (ESG) principles. It highlights the measures we are taking to mitigate the impacts of climate change, protect our environment, and foster a sustainable future. Together, we can ensure that Macau
Picture:
Macau's iconic world heritage site, the Ruins of St.
Paul's
FOREWORD
remains a beacon of cultural richness and environmental stewardship.
Corporate Profile
Founded in 2005, Macau Pass has been driving the convenience and inclusive development of local electronic payment in Macau, launching the first mobile payment card, mCard, as well as the first mobile payment platform, MPay.
Our journey of fintech innovation in Macau began with the acquisition of Macau Pass in 2022, and since then we have been continuously improving and updating the functions of MPay and actively expanding the application scenarios of MPay and mCard, allowing our user base to expand
from primarily local to both local and cross-border. These developments, together with the added benefit of earning loyalty points, mCoins, for every payment made through our e-wallet, have revolutionized the way people make transactions. At the same time, we have gradually emerged as one of the leading acquirers in Macau.
Our commitment to innovation did not stop there. We diversified into the travel industry, launched a comprehensive lifestyle and tourism platform, mPass, and proudly took over a digital bank, Ant Bank (Macao), in 2024. Each milestone reflects our commitment to enhancing convenience, fostering a smart lifestyle, and delivering exceptional services to both locals and tourists, while simultaneously strengthening digital marketing capabilities and operational efficiency for merchants.
As we celebrate our 20 years in Macau in 2025, our journey is a testament to our unwavering commitment to innovation and excellence in service. We look forward to continuing this journey of growth and innovation, driving positive change in the fintech landscape of Macau and beyond.
1
Powered by: Ant Bank (Macao)
Digital Banking and Financial
Services1
Powered by: mPass
3
Local Consumer
Services3
Digital Payment and Ancillary Services2
Macau Pass
Powered by:
2
4
Lottery Services4
Powered by: AGTech
Notes:
Financial services include internet securities investment and insurance agency services.
Ancillary services encompass payment-related hardware supply (such as payment terminals, self-service meal ordering kiosks, vending machines, and the MPark parking system).
Local consumer services include lifestyle, culture and entertainment services, marketing technical services for merchants, as well as e-commerce.
Lottery services include lottery hardware sales, offline distribution, and other integrated services.
Payment card and ancillary services operated by Macau Pass, which also facilitates payments for public transportation in the Chinese Mainland
Digital banking (e.g. deposits, loans, transfers, cross-border
remittances, e-commerce/supply chain financing, wealth management, etc.), internet securities investment and insurance agency
services
Local lifestyle and tourism platform, providing locals and tourists with updates on promotional offers related to food, accommodation, shopping and entertainment
E-wallet services in Macau, facilitating cross-border payments in about 60 countries and region (including the Chinese Mainland)
Loyalty program and e-commerce platform for MPay users, who are given mCoins
for redemption of merchant coupons and other exclusive offers
Digital banking services for individuals and
SMEs
Internet securities investment
Payment card & ancillary services
Our Digital Ecosystem in Macau
Integrating Banking, Payment, Local Consumer Services, and Related Services
Data Analytics
E-wallet services
Service Digitalization with Fintech
Acquiring services for merchants
Payment-related hardware supply
Insurance agency
Meetings, exhibitions,
hotel accommodation
& tourism
Extensive Merchant Network
Customer Loyalty Scheme
Vast Customer Base
Marketing and digitalization support services for merchants
E-commerce
Sports
Culture & entertainment
Travel agency (transportation & ticketing services)
Lifestyle (shopping & dining)
Digital Banking Services
Featuring our own brands: Ant Bank (Macao), Alipay (Macao)
Collaborating partners: HSBC Life, Macau Branch (starting from July 1, 2025),
Longbridge Securities, YF Life
Digital Payment Services
Featuring our own brands:
mCard, MPay, Macau Pass
Collaborating partners: Alipay+, Simple Pay
Local Consumer Services
Featuring our own brands:
MPay, mCoin, mPass
Collaborating partners: Alipay, Alipay+, Damai, Fliggy, China Performing Arts Agency, Galaxy Entertainment, Alibaba Pictures, Amap Ride-Hailing, Alibaba's "88VIP" membership club, Sands China, etc.
Our Strengths
AGTech, as a member of Alibaba Group, is jointly invested by Alibaba Group and Ant Group. By leveraging their extensive resources and cutting-edge technologies, such as Alibaba's cloud computing, artificial intelligence, augmented reality and big data technologies; Ant Group's blockchain technology, Alipay's payment-related technologies, and the Alipay+ global cross-border digital payment and marketing solutions, we are able to deliver innovative products and services that meet the top standards in the industry.
Blockchain
Artificial Intelligence
Harnessing Advanced Technological Resources from Alibaba Group and Ant Group
Cloud Computing
Augmented Reality
Big Data
Following the footsteps of our parent, Alibaba Group, which previously formed a strategic partnership with the government of Macau to assist its transformation into a smart city, our digital banking, digital payment and local consumer services businesses in Macau have also been contributing to such goal with our own initiatives throughout the years:
1
2
3
4
5
6
mCoin e-commerce
platform
Earn mCoins (loyalty points) with payments
mPass lifestyle and tourism platform for locals and visitors
Launched Alipay Tap! to streamline in-store payments with a single tap on mobile devices
Accept local e-wallets and Alipay+ partner
e-wallets from 9 countries (including Chinese Mainland) and Hong Kong SAR
·
·
Multiple payment scenarios
Dual-currency "Macau Pass
- China T-Union mCard" for transport payments in RMB
in Chinese Mainland and consumption
in MOP in Macau
·
·
Loyalty and Lifestyle Platforms
Acquiring Services
mCard
Facilitates easy account opening with Ant Bank (Macao)
All MPay users can pay for bus fares using the transit QR code
Supports cross-border payments in about 60 countries and region
Remittances to Chinese Mainland and globally
24/7 HK and US stock trading with low costs
·
·
Online account opening
Online loan applications and disbursements
·
·
MPay E-wallet
Innovative Financial Services
Digital Banking Pioneer
Further details of our fintech innovations supporting Macau's smart city transformation are set out in the section "SUPPORT FOR MACAU'S SMART CITY TRANSFORMATION" in this ESG report.
High Market Penetration in Macau
5 Million+
mCards in issuance as of March 31, 2025
Circa 30,000
consumption points
in Macau covered by our acquiring services as at March 31, 2025
Circa 1.5 Million
registered users of MPay as at March 31, 2025
Circa
77%
of total mobile payment transactions in Macau* were processed by mCard, MPay and Alipay (Macao) for the year ended March 31, 2025
Unparalleled Network of Affiliated Digital Marketing Channels
(via Alipay (Macao))
MPaymCoin
(including AlipayHK)
Powered by: Alibaba Group Ant Group AGTech Group
* This number of transactions includes transactions processed by Alipay (Macao) throughout the financial year ended March 31, 2025, assuming it became a subsidiary of the Company throughout the year.
10 AGTECH HOLDINGS LIMITED • ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024/25
Company of Jesus Square
Expanded Individual Visit Scheme
10 more cities in Chinese Mainland added
Total cities under the scheme: 59
Multiple-Entry Visa for Hengqin Residents
Unlimited trips, each visit capped at
7 days
Travessa da Paixão
Senado Square
New Visa for Zhuhai Residents
One-trip-per-week, stay up to 7 days per visit
Approximately 2.5 million Zhuhai residents eligible
Number of Tourist Arrivals in Macau
Approximately 35 million in 2024, a year-on-year increase of 23.8% (of which approximately
24.5 million from the Chinese Mainland)
Portuguese Egg Tarts
Our proven track record in driving consumption through successful events and shopping carnivals in Macau underscores our marketing capabilities, as demonstrated by the following events and collaborations:
2025
"Macau Fortune Map" marketing campaign
By: Macau Pass, Taobao 88VIP and Sands China
Chinese Mainland tourists are invited to check in at one of the landmarks or an eatery in a citywalk map, share a picture on the social media and redeem surprise gifts.
2025
Promotion for the launch of Alipay Tap! in Macau
By: Macau Pass and Sands China
Chinese Mainland tourists using Alipay Tap! at 300 merchants across Sands China's flagship resorts could enjoy a special coupon for the first transaction and additional privileges.
2024
Join the Celebration with Sands
By: MPay and Sands China
Exclusive lucky draw for spending MOP250 or more in a single transaction via MPay at designated outlets of Sands Resorts Macao.
Prizes included dining vouchers, spa vouchers, admission tickets to popular recreational attractions, free mCoins, etc.
2024
Digital Tourism Consumption Project
By: Macau Pass, Galaxy Macau and Fliggy
The Fliggy co-branded mCard was introduced at the Galaxy Macau
integrated resort, launching an integrated online and offline digital tourism economic revitalization pilot project in Macau.
2023
Macau Consumption Carnival
By: Macau Pass, Galaxy Macau, AlipayHK and Alipay
Over 20,000 merchants across Macau benefited from the campaign with more than MOP8 million prizes.
2023
Summer Consumption Reward
By: Macau Pass
Attracted customers for SMEs in catering and retail businesses with over one million prizes.
2023
MGM x MPay Community Consumption Reward
By: Macau Pass and MGM
Over 6,000 merchants benefited from this activity, of which over 90% were SMEs, and the prizes drove over 60,000 secondary consumption deals for over 3,000 merchants.
2023
Rewards for Consumption in Macao
By: Macau Pass, Galaxy Macau and five major chambers of commerce and industry in Macau
Launched this electronic campaign on the AlipayHK e-wallet to attract Hong Kong tourists and increase online exposure for partner merchants.
Our Milestones and Accolades
Keep Pushing the Boundaries | Not Resting on Our Laurels
2019
2007
■ T
la
he first mCard wa unched in Maca
t Bank (Macao) oneered digital nking and roduced EKYC ectronic Know ur Customer) chnology in acau for online
■ An pi ba int (El Yo
s te
u. M
ac ind
count opening for ividuals.
2021
■ A
off da se M C
fo
nt Bank (Macao) ered T+0 (same y) remittance rvices from acau to the
hinese Mainland r individuals.
■ O
e-M
2006
acau Pass was e first non-bank nancial institution
■ M th fi in o fro o a fi
Macau to btain a license m AMCM to
perate a clearing nd settlement nancial system.
2018
ne of the first wallets in Macau, Pay, was launched.
acau Pass was mmissioned by the acau Government as e exclusive payment rvice provider for
■ M
co M
th se th of Co Pl
■ T
pr M
la
e first two phases the Electronic nsumption Benefits an.
he customer loyalty ogram platform for Pay users, mCoin, was unched.
2020
2023 2025
■ M of th D
in
■ M Al C
a fo 8 M
■ AG st In
acau Pass was one of the first batch technology companies certified by e Macau Economic and Technological
evelopment Bureau for technological novation.
Pay and Macau Pass partnered with ipay+ for cross-border payments in hinese Mainland, Hong Kong SAR nd over 40 overseas countries, and
r accepting overseas e-wallets from countries and Hong Kong SAR in acau.
Tech was admitted as a constituent ock in the MSCI World Micro Cap dex.
Macau Pass was the first acquirer to roll out Alipay Tap! outside of the Chinese Mainland, enabling seamless in-store payments without QR code scanning, and (since May) online meal ordering.
■
■
■
■
MPay was among the first three cross-border e-wallets integrated with various Huawei watch models, and launched a version compatible with Huawei's HarmonyOS operating system.
Macau Pass received the Outstanding Ecosystem Partner Award 2025 from Huawei.
Since April, MPay has been connected to Guangzhou Metro's transit QR code.
2022
nt Bank (Macao) pported EKYB lectronic Know Your usiness) technology r streamlined rporate account
■ A
su (E B
fo co o
■ A e d se co
pening.
nt Bank (Macao) nabled T+0 (same ay) online remittance rvices to over 30 untries and regions.
nt Bank (Macao) launched lly online loan services, 24/7 ternet securities investment
■ A
fu In se a a p
■ M d C
fo tra 3 C
fo
■ M M
As in
■ m
rvices for Hong Kong and USA stocks, n innovative insurance portfolio,
nd financial services integrated with ayment service.
acau Pass launched the ual-currency "Macau Pass -hina T-Union mCard"
r convenient public nsportation in over
00 cities across the hinese Mainland, and r payments in Macau.
acau Pass won the "Best Cash anagement Solution" award at The set Triple A Treasurise Awards 2024 collaboration with HSBC.
Pass platform was launched.
2024
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024/25 • AGTECH HOLDINGS LIMITED 15
-
CÑ
Sustainability
MANAGEMENT
ENVIRONMENTAL
SOCIAL
GOVERNANCE
Our Sustainability Management Approach
At AGTech, sustainability management means addressing the environmental and social matters that impact our Group, while actively managing the impacts of our operations on the environment and society. It plays a vital role in shaping our corporate strategies, policies, and business practices.
As global trends increasingly call for greater transparency and accountability from businesses regarding their sustainability efforts, and with more stringent
ESG requirements, such as the New Climate Requirements under the GEM Listing Rules, robust sustainability management and thorough ESG disclosure are crucial. These efforts will not only strengthen trust among stakeholders and investors, but also ensure compliance with the GEM Listing Rules, laws, and regulations
in the jurisdictions in which our Group operates, and play a key role in combating climate change.
Objectives
The Group's sustainability management aims to drive business growth and generate revenues for meaningful causes, while effectively
managing the environmental and social impacts of our operations to ensure their sustainability.
A core sustainability goal of the Group is to reduce its carbon footprint by targeting both Scope 1 and Scope 2 emissions through practical initiatives:
Scope 2: Transitioning the lighting system of our Hong Kong office to energy-efficient LED solutions by FY2029/30, contributing to lower indirect emissions from purchased electricity; and
Scope 1: Shifting one-third of corporate-use vehicles to electric vehicles (EVs) or plug-in hybrid electric vehicles (PHEVs) by FY2034/35 (or earlier when existing vehicles are due for replacement), thereby reducing direct emissions from fuel combustion in company-owned vehicles.
This targeted approach reflects our commitment to transparency and progressive climate action. By focusing on measurable improvements
in our operational footprint, the Group is building a sustainable and environmentally responsible business model.
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024/25 • AGTECH HOLDINGS LIMITED 17
Sustainability Management Flowchart
Formulation of ESG Strategies, Policies, and Practices Develop and implement ESG strategies, policies and practices to address the ESG aspects impacted by the Group's operations
Monitoring of Sustainability Targets Achievement Continuously track, measure, and evaluate progress toward achieving key sustainability targets (including carbon reduction goals)
01
02
03
04
Stakeholder Engagement Actively collaborate with stakeholders to identify, understand, and address their concerns and expectations
Compliance with Laws and Regulations
Ensure compliance with relevant legal and regulatory requirements
to maintain accountability and transparency
By adhering to our ESG strategies and implementing essential ESG policies and business practices, we believe our sustainability management will ensure compliance with relevant laws and regulations, safeguarding our Shareholders' interests. Furthermore, it enables effective monitoring of sustainability targets
achievement, while enhancing transparency and accountability to Shareholders, as demonstrated through this ESG report.
Further details on our ESG governance structure are outlined in the paragraph titled "ESG Governance Structure" in "Appendix 3: CLIMATE-RELATED DISCLOSURES AND SUSTAINABILITY PERFORMANCE INDICATORS" to this ESG
report.
Stakeholder Engagement
We believe stakeholder engagement is fundamental to successful sustainability management. The success of our operations depends significantly on maintaining long-term relationships with our stakeholders.
Engaging regularly with key stakeholders, including Shareholders, business partners, employees, suppliers/subcontractors, customers, regulators and/or relevant government authorities, and the community, provides us with opportunities to address their concerns, align on common goals, and drive our business development initiatives in the right direction.
When we formulate our ESG strategies, we take these relationships into account to ensure that our operations remain sustainable and align with stakeholders' expectations. Further details about our key stakeholder relationships can be found in the paragraph titled "(h) Relationships with our stakeholders" within the "BUSINESS REVIEW" section of the Directors' Report in the Company's annual report for the year ended March 31, 2025.
The table below outlines the communication channels we employ with our key stakeholders and highlights our common concerns or shared goals.
Channels
Stakeholders Communication
Common Concerns or Shared Goals
Shareholders ■ annual and special general meetings
announcements, circulars, this ESG Report, interim and annual reports
the Company's official website
business development and financial
performance of the Group
information on environmental and social matters, and climate-related disclosures
corporate governance matters
Channels
Stakeholders Communication
Common Concerns or Shared Goals
Business partners ■ emails
meetings
conference calls
negotiations of business cooperation agreements
Employees ■ online communication tools, emails, meetings and conference calls
discussions with superiors
compliance of products and services with applicable laws and regulations
promotion of the development
of tourism, and the cultural and entertainment
industries in Macau
expansion of the scope of digital banking, digital payment and local consumer services provided by the Group
responsible lottery
remuneration packages
professional development
career advancement
training
Suppliers/ subcontractors
meetings
conference calls
negotiations of commercial agreements
compliance of products with applicable law and regulations
competitiveness in pricing
sustainable green and carbon reduction measures
Channels
Stakeholders Communication
Common Concerns or Shared Goals
Customers
(including but not limited to governmental lottery authorities or operators authorized
by such authorities, merchants, corporate and individual users of digital banking,
digital payment or local consumer services)
Regulators/ Government (including but not limited to AMCM and Transport Bureau of Macau, and Ministry of Transport of the PRC)
emails
meetings
conference calls
negotiations of commercial agreements
written submissions of tender documents for the supply of lottery hardware
mobile apps, official websites or social media for digital banking, digital payment or local consumer service businesses
customer service centers and hotlines
meetings
conference calls
regular filing of documents to AMCM
reliability of our products and services
enhancement of customers'
experience in digital banking, digital payment and local consumer services
encouraging merchants to adopt green and carbon reduction measures
fees charged by the Group for its products and services
responsible lottery
enhanced connectivity across the Greater Bay Area, China
initiatives for Macau's smart city transformation and smart tourism
AML/CFT measures
smooth operation of digital banking and payment clearing and settlement systems
Channels
Stakeholders Communication
Common Concerns or Shared Goals
Community ■ promoting Macau's small businesses in the community
supporting social welfare campaign in Macau
participating in charitable activities
supporting Chinese Mainland's lottery development for public welfare funding
staff recruitment
digitalization support services for SME merchants in Macau
enhancement of the well-being of Macau's community
support for donation activities for good causes
promotion of health through sports
job creation
After thoroughly considering the common concerns and shared goals identified through our stakeholder engagement process, we have prioritized six material focus areas for our sustainability management strategies (referred to below as our "ESG Strategies"), including Support for Macau's Smart City Transformation, Corporate Social Responsibility, Reliable Products and Services, Sustainable Green and Carbon Reduction Measures, Staff Development, and Trust Building. These focus areas address crucial environmental ("E"), social ("S"), and governance ("G") concerns, while aligning with 13 specific goals out of the 17 United Nations Sustainable Development Goals ("UNSDGs") as detailed below.
We enable users to conveniently donate to charitable organizations through MPay, supporting underprivileged groups in Macau. Additionally, we encourage our employees to dedicate at least three hours annually to participating in charitable activities outside of work.
Our innovative fintech services foster the well-being of Macau's community, improving residents' quality of life, the visitor experience, and merchants' operational efficiency and digital marketing. We ensure a safe working environment, provide
refreshment areas and fitness equipment in some offices, and offer medical insurance to employees.
We promote inclusive lifelong learning and skill development by offering training programs tailored to employees at various levels.
We maintain a healthy mix and diversity of employees in terms of gender. Gender diversity is also evident on the Company's Board, where 3 out of 7 Directors are female.
Our green supply chain initiatives include collaborating with transportation service providers that use electric new-energy vehicles in certain cities across the Chinese Mainland. Our travel agency business employs plug-in hybrid electric vehicles for tourist transportation, which are particularly suitable for short journeys. Additionally, our principal office in Beijing, China is located in a building powered by renewable energy.
We actively support the local economy and sustainable growth of Macau through diverse initiatives, including promoting small businesses in local districts, encouraging local spending (particularly on weekends) and organizing tourism and entertainment events to attract visitors.
Our fintech innovations have advanced Macau's smart city transformation and strengthened its connectivity to China's Greater Bay Area, fostering a reliable, sustainable, and resilient digital ecosystem that supports economic growth and enhances community well-being.
Our digital banking and payment services provide inclusive financial solutions to underserved populations within our
society. We also empower SMEs in their digital transformation journeys, enhancing their competitiveness. Within our workplace, we advocate for diversity, equal opportunity and inclusiveness, prohibiting discrimination based on age, gender, pregnancy, sexual orientation, nationality, etc.
Through our digital ecosystem and fintech services in Macau, we reduce the use of paper, physical banknotes and coins, thereby lowering the city's carbon footprint.
We ensure responsible production through stringent environmental label certifications for our lottery hardware products. We select subcontractors/suppliers with ISO environmental management system certifications, while our lottery hardware supply arm receives consistent ISO certifications for environmental and occupational health management. Our hardware products are packaged in recyclable paper boxes to enhance resource recycling.
We integrate eco-friendly practices into our services to support Macau's smart city transformation, reducing paper and energy usage across society. Our offices, customer service centers
and data centers maintain a low-carbon environment, while our green supply chain fosters sustainability. Additionally, we empower merchants to adopt carbon reduction measures in their digital transformation journeys.
We uphold strong corporate governance through a sound risk management system, strict adherence to business ethics, and a focus on user privacy and transaction security. We actively combat illegal and unethical transactions with robust AML/CFT
measures and anti-corruption policies, provide a whistleblowing mechanism, and maintain strict internal controls to ensure integrity and accountability.
We foster partnerships for sustainable development by adopting green supply chains and collaborating with subcontractors and suppliers holding environmental management certifications.
Additionally, we work closely with government authorities in Macau and the Chinese Mainland to introduce fintech services that contribute to Macau's smart city transformation, smart tourism, and enhanced connectivity within the Greater Bay Area, China.
Sustainability Management
Our ESG Strategies
The Door to a Greener and Sustainable Future
Six Material Focus Areas
Stakeholders involved or affected
Customers Community
Regulators/ Government
Customers Community
Suppliers/ Subcontractors
Employees Community
Stakeholders involved or affected
01
Support for Macau's Smart City Transformation
Customers Community
Regulators/ Government
Business Partners
04
Sustainable Green and Carbon Reduction Measures
Customers Community
Suppliers/ Subcontractors
Employees
06
Trust Building
Customers Community
Regulators/ Government
Business Partners
Compliance with laws and regulations, achievement of sustainability targets and this ESG report
Shareholders
Shareholders
02
Social Responsibility
Corporate
03
Products and Services
Reliable
05
Development
Staff
The table below highlights the relevant paragraphs of this ESG report that outline the Group's policies and business practices in relation to our six ESG Strategies, as well as their related ESG aspects and alignment with UNSDGs.
Our ESG Strategies
Relevant Paragraphs in This ESG Report
Support for Macau's Smart City Transformation
Smart City Transformation: Innovating for a Greener and More Convenient Lifestyle
Related ESG
Aspects
E, S
UNSDGs
Aligned
Benefits Brought by Our Fintech Innovations to Macau
Services Enhancing Convenience for Locals and Tourists
Services Empowering Merchants in Macau
Corporate Social Responsibility
Services for the Well-being of the Community
Philanthropy
S
Community Engagement
Reliable Products and Services
Reliable Hardware Products and Supply Chain Management
Product Responsibility Ethical Marketing
S
Service Security and Efficiency
Legends:
E: Environment and Climate Change
S: Social Responsibility and Community Engagement G: Governance and Ethical Practices
Our ESG Strategies
Relevant Paragraphs in This ESG Report
Related ESG
Aspects
UNSDGs
Aligned
Sustainable Green and Carbon
Reduction Measures
E
Eco-friendly Practices of Our Services
Carbon Reduction Measures for Merchants
Electronic Waste Management for Our End-of-life Products
Green Offices and Customer Service Centers
Energy-efficient Data Centers Green Supply Chain
Staff Development
S
Diversity, Equity and Inclusion
Employment Policies, Remuneration and Benefits
Career Development and Training Opportunities
Staff Appreciation
Workplace Safety and Employee Well-being
Trust Building
Risk Management and Internal Control System
Business Ethics and Anti-corruption
Observing and Protecting Intellectual Property Rights
Building Social Trust:
Privacy Protection and Data Security
Fighting Against Illegal and Unethical Transactions (AML/CFT Measures)
G
Building Corporate Trust:
Governance Framework
Each of the ESG Strategies listed above will be discussed in detail in the subsequent sections of this ESG report.
Our Sustainability Performance at a Glance (for FY2024/25)
Environmental Performance
Energy Efficiency:
Electricity consumption intensity
1,270 kWh per million HK$ of revenue
Renewable energy
adopted in Beijing office, China
Fleet transition to electric vehicles (EVs) or plug-in hybrid electric vehicles (PHEVs)
Our travel agency's fleet:
100% PHEVs adopted
Corporate-use vehicles:
100% gasoline-powered (as of now)(transition of one-third of such fleet to EVs or PHEVs targeted by FY2034/35 (or earlier when existing vehicles are due for replacement))
Checkout efficiency
over 1,000 Alipay Tap! terminals launched in Macau as of March 31, 2025, enhancing checkout efficiency for merchants
Green transit solutions
Our acquiring service facilitates QR code transit payments in Macau to encourage greater public transport use by tourists.
over 9.6 Million QR code transit payments made with Chinese Mainland and Hong Kong e-wallets
Our Sustainability Targets:
Carbon reduction for Scope 2 emissions
Carbon reduction for Scope 1 emissions
100% 33.3%
28 AGTECH HOLDINGS LIMITED • ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024/25
lighting in Hong Kong office corporate-use vehicles transitioned upgraded to LED by FY2029/30 to EVs or PHEVs by FY2034/35
GHG Emissions Intensity (Scopes 1 and 2):
0.79 metric ton of CO₂ equivalent per million HK$ of revenue
Paper Usage Reduction through Digital Innovations:
Cashless
transactions
powered by our digital banking, payment and local consumer services, fostering a low-impact digital financial ecosystem
QR code meal
ordering
empowering eateries to cut paper waste from order slips and printed menus
Digital marketing initiatives for
merchants
e-coupon promotions and digital lucky draws through our MPay, mCoin and/or mPass platforms, replacing traditional paper-based posters, coupons and lucky draw tickets in merchant promotions
58 Million electronic coupons distributed via MPay, mCoin and mPass.
28 Million digital lucky draw entries conducted via MPay and mPass.
Cashless
cross-border payments for tourists and
locals
28 e-wallets from
over 10 countries and regions (including the Chinese Mainland, Hong Kong and Macau) now accepted in Macau via our acquiring service.
MPay users can make cross-border payments in about 60 countries and region. Number of users utilizing this service grew by ~148%.
Cashless transit payments
across 300+ cities in the Chinese Mainland and the Hong Kong MTR are enabled through "Macau Pass - China
T-Union mCard", and in Guangzhou and Foshan, China via MPay's connectivity to Guangzhou Metro's
transit QR code system.
Direct MPay top-ups
MOP
allowing users to reload NFC-enabled mCards using MPay (no physical cash or change needed).
~385,000 reload transactions via MPay