Pets at Home Group Plc (PETS) Q4 2024 Earnings Call

Investor webinar replay

Replay transcript excerpt

All right. Good morning, everyone. And welcome to our full year results presentation, where Mike and I are going to take you through how far we've progressed this year in building our growth platform for the future. You'll remember that this time last year, we shared a refreshed vision for the business. And one year on, that strategy remains clear and unchanged. We are a truly purpose led business. Creating a better world for pets and the people who love them drives everything we do every day and unites every one of our 17,000 colleagues. Now, the first part of that purpose, creating a better world, reflects our commitment to making pet care environmentally sustainable through, for example, our focus on lower carbon proteins, reducing packaging waste, lower flow anaesthesia or renewable energy. The second part of our purpose for pets and the people who love them encompasses our mission to improve the life of every pet in the UK by delivering the highest clinical service and product standards for the pets that we care for. By being a leading advocate for pet welfare and by being the biggest grant maker to pet charities across the UK, And that is why seven times more customers trust us to care for their pets than anyone else. It also reflects our commitment as the UK's largest employer of pet care talent to providing inclusive opportunities and developing rewarding careers across our sector. Now, this purpose underpins our vision to build the world's best pet care platform. Our platform will be integrated omnichannel and consumer centric. Integrated means bringing together our unique brand of products, services and advice across nutrition, accessories, preventative and curative health care, grooming and well-being. so consumers can access everything they need to care f...