Pennon Group Plc (PNN) Q2 2025 Earnings Call

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WEBVTT 00:00:00.031 -- 00:00:05.097 Now, I'd like to hand over to Susan Davey, CEO of Pennon Group, to 00:00:05.097 -- 00:00:08.442 begin. Please go ahead. Good morning, everyone. 00:00:08.442 -- 00:00:13.208 I'm Susan Davey, CEO of Pennon Group, and I'm joined by Laura Flowers, who is our CFO. 00:00:13.208 -- 00:00:16.692 We're here today in our incident room in Devon. 00:00:16.692 -- 00:00:21.138 Laura and I are pleased to take you through the results and highlights of Pennon's 2024-25 00:00:21.138 -- 00:00:25.563 half year, and we look forward to answering any questions at the Q&A session at 8.45 00:00:25.563 -- 00:00:27.436 this morning. 00:00:27.436 -- 00:00:32.203 It's been a very busy half year operationally and as we right-side through our new business 00:00:32.203 -- 00:00:34.265 found K8. 00:00:34.265 -- 00:00:39.533 I can't reflect on this half year without talking about the incident in Brixham. 00:00:39.533 -- 00:00:43.458 For eight weeks in the summer, we worked tirelessly to return safe cane drinking water 00:00:43.458 -- 00:00:46.622 to the people and businesses in and around Brixham and Devon. 00:00:46.622 -- 00:00:51.589 Over 800 brilliant colleagues and supply chain partners supported customers as we flushed 00:00:51.589 -- 00:00:56.265 30 kilometres of the network 27 times, and installed UV infiltration equipment to ensure 00:00:56.265 -- 00:01:00.049 the supply could be restored as quickly and as safely as possible. 00:01:00.049 -- 00:01:04.695 I'd really like to thank customers for their incredible patience, but also their kindness 00:01:04.695 -- 00:01:08.440 to colleagues who were working on the ground at all hours. 00:01:08.440 -- 00:01:12.424 Alongside the Brixham event, colleagues have been focused on tackling pollutions and 00:01:12.424 -- ...