J Sainsbury Plc Ord (JSNSF) Q3 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

all of our suppliers and all of our farmers, because our strong quarter three performance was the result of an outstanding team effort across our whole business. Probably the best Christmas execution I've seen us deliver in my nine years at Sainsbury's. So a big thank you to our entire team. We've described very clearly in our statement today how we set ourselves up strongly to deliver over the peak period. We upgraded our profit guidance in November, but we were super clear then, as we have been all year, that our priority was sustaining the strength of our competitive position and really standing out in an increasingly competitive market. So we invested in the areas that really matter most to customers, delivering great value, distinctive and differentiated quality and innovation, outstanding product availability, and market-leading customer service. And our customer satisfaction metrics across all of these areas tell us that customers really noticed, driving consistently strong trading momentum across the whole quarter against a softening grocery market. Performance was strong across all our grocery formats. Alongside our core supermarkets, we had record sales in our convenience stores and online sales growth of 14%, including a very strong increase in on-demand sales. But perhaps more than anything, we're particularly proud of the flawless execution of our plan this Christmas, particularly across fresh food. We delivered our best ever fresh food availability when it mattered most to customers in the key Christmas week and on the really big days right across the store network. And we did this together with a clean stock outturn post-peak with very limited waste and next to no markdown. This reflects the investments that we've made across our operations in recent y...