Five9, Inc. (FIVN) Q2 2026 Earnings Call

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WEBVTT 00:00:00.031 -- 00:00:05.917 Good afternoon and welcome to Five9's second quarter 2026 earnings conference call. 00:00:05.917 -- 00:00:09.762 I am Tony Rigetti, Senior Vice President of Investor Relations. 00:00:09.762 -- 00:00:14.867 With me today are Amit Mathuradas, Chief Executive Officer, and Bryan Lee, 00:00:14.867 -- 00:00:17.230 Chief Financial Officer. 00:00:17.230 -- 00:00:21.852 During today's conference call, certain statements will be made that are not historical 00:00:21.852 -- 00:00:25.793 facts and are considered forward looking statements within the meaning of the Private 00:00:25.793 -- 00:00:30.227 Securities Litigation Reform Act of 1995. 00:00:30.227 -- 00:00:34.748 These forward-looking statements include, but are not limited to, statements regarding 00:00:34.748 -- 00:00:40.150 our quarterly and full-year 2026 guidance, expected improvements in operating 00:00:40.150 -- 00:00:45.252 and financial metrics, industry trends including with respect to AI, our 00:00:45.252 -- 00:00:48.333 strategy, priorities, and execution, 00:00:48.333 -- 00:00:53.975 our product roadmap and technology investment, our markets, customer demand trends, 00:00:53.975 -- 00:01:00.866 our market position and opportunity, our capital allocation strategy, Thank you for watching. 00:01:15.516 -- 00:01:17.976 Thank you very much. 00:01:38.043 -- 00:01:43.128 Unsuccessful development or market acceptance of our AI solutions, failure to 00:01:43.128 -- 00:01:47.611 maintain and develop our contact center solutions, and other risks discussed under the 00:01:47.611 -- 00:01:52.736 caption risk factors and elsewhere in Five9's annual and quarterly reports 00:01:52.736 -- 00:01:55.499 filed with the Securities and Exchange Commission. 00:01:55.499 -- 00:01:59.841 In additio...