Five9, Inc. (FIVN) Q2 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Thank you for joining us today. Certain statements made during the course of this conference call that are not historical facts, including those regarding the future financial performance and cash position of the company, expected improvements in financial and related metrics, expected ARR from certain customers, certain expected revenue mix shifts, expectations regarding seasonality, customer growth, anticipated customer benefits from our solution, including from AI, the extent of the anticipated TAM expansion, and our ability to take advantage of any such expansion, our AI and CCAS revenue opportunities, and current estimates regarding same company growth, enhancements to and development of our solution, market size and trends, our expectations regarding macro conditions, company market and leadership positions, initiatives, pipeline, technology, and product initiatives, including investment in R&D and AI, and other future events or results are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements or simply predictions should not be unduly relied upon by investors. Actual events or results may differ materially, and the company undertakes no obligation to update the information in such statements. These statements are subject to substantial risks and uncertainties that could adversely affect Five9's future results, and cause these forward-looking statements to be inaccurate, including the impact of adverse economic conditions, including the impact of macroeconomic challenges, including continuing inflation, global tariff increases, and potential increases in announcements regarding the same, uncertainty regarding consumer spending, high interest rates, fluctuations in currency exchange rates, lower gr...