EverCommerce Inc. (EVCM) Q3 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

profitable and safety of customers, with an NRR of greater than 100%. Year-over-year, our payments revenue grew 6% and accounted for approximately 21% of overall revenue. As a reminder, we report our payments revenue on a net basis, and therefore, it incrementally contributes approximately 95% gross margin. As such, payments revenue growth is meaningful contributed to our overall adjusted EBITDA margin expansion. As I mentioned in my introductory comments, third quarter estimated annualized total payments volume, or TPV, was approximately $13 billion, representing nearly 5.2% year-over-year growth. Within this, we continue to see higher TPV growth in our top solutions, offset by lower growth in legacy payment products and third-party partners. This can be a positive mid-shift over time as our top solutions often have higher take rates. In mid-September, we announced the acquisition of ZyroTalk, an AI-powered customer engagement solution that combines virtual assistant capabilities with an agentic automation platform. The acquisition helps to establish EverCommerce's position as an AI-driven innovator, beginning with the intended near-term application in our home and field service vertical, EverPro, that we plan to extend into broader opportunities across the company. I will now turn the call over to Josh McCarter, CEO of EverPro, to discuss ZyroTalk in more detail. Josh? Thanks, Eric. ZyraTalk transforms how businesses operate by replacing outdated processes with intelligent end-to-end AI workflows. The platform is an AI-powered customer engagement solution that combines virtual assistant capabilities with agentic automation, primarily serving the home services industry and capabilities for serving our other verticals. Its AI receptionist ensures that no call, lead, ...