BHG Group AB (publ) (BHG) Q4 2025 Earnings Call

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WEBVTT 00:00:00.031 -- 00:00:04.980 Hi and welcome. My name is Gustav Ord, CEO of BHG. 00:00:04.980 -- 00:00:10.790 I'm here together with Jesper Flemme, CFO, to present our Q4 and year end report. 00:00:10.790 -- 00:00:16.200 We will also be available after the presentation to do our best to answer your questions. 00:00:16.200 -- 00:00:18.902 Next slide, please. 00:00:19.466 -- 00:00:24.719 This time, let me first take the opportunity to summarize the full year. 00:00:24.719 -- 00:00:28.584 Super proud of the year's achievement in 2025. 00:00:28.584 -- 00:00:32.008 We have delivered on what we set out to do. 00:00:32.008 -- 00:00:36.313 Entering the year, we defined three core tactical focuses. 00:00:36.313 -- 00:00:41.259 And now summarizing the year, I can firmly say that we have delivered on all three of 00:00:41.259 -- 00:00:46.927 them. One, we have taken market share in a gradually strengthening market. 00:00:46.927 -- 00:00:52.034 The market has improved during the year, but I can with confidence say that with plus 00:00:52.034 -- 00:00:57.881 9% organic growth, we have grown more than the market and taken market share. 00:00:57.881 -- 00:01:03.288 Two, we have managed to maintain our cost levels and with growth at the main lever, 00:01:03.288 -- 00:01:08.876 we have improved our profitability with more than 50% versus previous year. 00:01:08.876 -- 00:01:15.582 And three, we have continued to improve on the customer experience across our destinations. 00:01:16.036 -- 00:01:18.577 Next slide, please. 00:01:19.600 -- 00:01:24.946 Back to Q4. With a well-executed black month as the main growth driver, 00:01:24.946 -- 00:01:30.052 we have for the second consecutive quarter delivered double-digit growth with a plus 00:01:30.052 -- 00:01:35.177 10% growth in the q...