Bank of Queensland Limited (BOQ) Q4 2024 Earnings Call

Investor webinar replay

Replay transcript excerpt

Thank you for standing by. Welcome to the Bank of Queensland FY24 results call. All participants are in a listen-only mode. There will be a presentation followed by a question and answer session. If you wish to ask a question, you will need to press the star key followed by the number one on your telephone keypad. I would now like to hand the conference over to Jessica Smith, General Manager of Investor Relations and Corporate Affairs. Please go ahead. Good morning everyone and welcome to BOQ's results presentation for the full year ended 31st of August 2024. Thank you for taking the time to join us today. My name is Jessica Smith and I am the General Manager of Investor Relations and Corporate Affairs. Before we begin, I would like to acknowledge the traditional custodians of the land on which we meet today, the Gadigal people of the Eora Nation and pay my respects to Elders past and present. I'm joined today by BOQ's Managing Director and Chief Executive Officer, Patrick Alloway, and our Chief Financial Officer, Rachel Kelleway, who will present the results. We are also joined in the room by BOQ's executive team. Following the briefing, there will be an opportunity for questions. I will now hand over to Patrick. Thank you, Jess. And a warm welcome to everyone on the call today. I also welcome our executive team who are with us in the room today. Before moving to the slides, I'd like to set a bit of context. We're transforming BOQ to a simpler specialist bank with an improved customer experience and enhanced shareholder returns. I've previously said the transformations of this scale are difficult, take time, and are particularly challenging against the current backdrop of industry headwinds. This management team has taken the challenge. We've acknowledged our legacy...