Enser Communications Limited · NSE:ENSER
Enser Communications — Investor Presentation (May 2024)
33 slides from Enser Communications's investor presentation, May 27, 2024
Slide 1: Exchange filing cover letter
Date: 27.05.2024 To, The Manager Listing Department National Stock Exchange of India Limited Exchange Plaza, C/1, G Block, Bandra - Kurla Complex, Bandra (East) Mumbai -400051 SYMBOL: ENSER Dear Sir/Madam, Subject: Investor Presentation May 24 & Earning update FY24 Pursuant to Regulation 30 of SEBI
Slide 2: Enser Communications Limited Investor Presentation, May 24
www.enser.co.in Enser Communications Limited Investor Presentation, May 24
Slide 3: Who we are?
Who we are? Enser Communications is an emerging player of Business Process Management (BPM) Industry, offering cutting-edge solutions designed to enhance customer experience and drive operational excellence. 2008 16 glorious years of customer satisfaction Founded in
Slide 4: Enser's Business in brief
Enser’s Business in brief Enser helps its clients manage their Enser’s BPM Tech enabled platform Customer Life cycle using its integrates with voice, chat, email, Business Process Management IVRS, and other social media Platform. Enser facilitate rich engagements for customer consumer engagement and
Slide 5: This is what we do for our clients
Hello! THIS IS WHAT WE DO FOR OUR CLIENTS The company boasts a tech-savvy platform that unifies communication channels for customer engagement and service strategies, with a focus on Client Interaction Management and Customer Lifecycle Management. With a robust workforce and multiple Service Units C
Slide 6: Enser's Core Values, Mission, and Vision Statement
Mission Vision Enser’s Core Values, To become the To be amongst the top Mission, and preferred partner for 10 IT/ITES Focused Vision Statement all its customers and Company in next 5 support them with the years, recognized for best possible solutions our transformative with a cost effective solution
Slide 7: Locations, Service Units, Clients Served, Awards and Certifications
6 Awards, Recognitions, Certifications etc. 3 Locations 6 Service Units Most Promising IT/ITES Brand in 2024 80+ Clients Served ISO 9001:2015 Certified Company 800+ NASSCOM Employees Certified Member Incredible BPO 3000+ of the year NHA at IBI Seating Capacity Empanelled Vendor
Slide 8: Enser Presence
Gurugram Service Unit-1|Sector-18 Service Unit-2 |Sector-20 Service Unit-3 | Sector 18 Enser Presence Mumbai Service Unit-1|Turbhe Service Unit-2 |Airoli Expanding Bengaluru across Geographies Service Unit-1| BMTC Complex Proposed Domestic Location|Hyderabad Proposed Offshore Locations |Dubai, Phili
Slide 9: Industry wherein we Operate
Industry wherein we Operate We are part of India’s Business Process ‘Management (BPM) Industry, one of the India’s most important economic drivers. The Indian BPM industry/IT-enabled Services has grown multi-fold in revenue and landscape includes a vibrant ecosystem of pure play BPM firms, IT Servic
Slide 10: Industry Overview
BPM Growth rate of +7% CAGR Industry Overview BPM industry size is growing, expected to reach a value of USD 4.78 Bn by 2026 7.8% GDP Contribution India’s largest Private Sector employer Industry, having employed 3.9 Mn t size. India’s IT BPM Industry amounts to India ~55% of Global Outsourcing Mark
Slide 11: Evolution of BPM Industry
Business Services Value Proposition Stage 3: Growth and Innovation Evolution of (The future) BPM Industry Finding new sources of value + Data led solution * Driven by hard-to-find skills * Scoped by enterprise-level data flows * Technology as a competitive differentiator * Performance and value driv
Slide 12: Growth Drivers of BPM Industry
Technological Advancements Continuous innovations and advancements in technology, like cloud computing, artificial intelligence, machine learning, Internet of Things (IoT), blockchain, big data analytics etc. shall be the major drivers of growth Growth Drivers of Increased Connectivity BPM Industry
Slide 13: Growth Drivers of Sectors we are serving/aiming
Growth Drivers 3 E-Commerce of Sectors, Changing consumer spend we are serving/aiming pattern, and shift towards online sales 2 Healthcare Start-ups, New Entrants as Regulatory reforms, change well as established player 1 B.F.S.I. in healthcare practices need services for customer Deeper pen
Slide 14: Why Enser?
Why Enser? With seasoned leaders driving strategic decisions, a relentless focus on customer satisfaction, a wide Experienced array of services, collaborative work culture, and Management Leadership the ability to adapt swiftly to market changes, Enser is well-positioned to thrive in the Customer co
Slide 15: What we offer? Existing Products
What we offer? Existing Products Enser has an automated, defined and optimized process for gaining new Customer customers, from lead generation to conversion, aiming to enhance efficiency Acquisition and effectiveness. Automated A system to automatically collect premiums, streamlining payment proces
Slide 16: New Products
New Products Cloud-Based Customer Interaction Solution It ll be a platform hosted on the cloud, To proper the facilitating seamless customer engagement growth and take and support through various channels, the Company’s enhancing accessibility and scalability for businesses. business to the Next Orb
Slide 17: Operational Framework
Operational 2 Analysis 3 Automation Framework and Optimisation and Integration Once process is identified Automation plays a crucial 1 Process Identification and modelled, next step role in BPM by automating and Modelling is to analyze them for repetitive and rule-based At first we identify and inef
Slide 18: Enser 5 ways Business Strategy
Enser Nurturing and Expanding WEAKNESSES 5 ways 1 Yellow is the color of gold, butter and ripe lemons Business Strategy Client Relationships Investing in creativity, WEAKNESSES 2 PeopleYellow is the color of and Operational gold, butter and ripe lemons Excellence Strategic Expansion WEAKNESSES To gr
Slide 19: Enser Blue-print of Future Growth
Enser Blue-print The company is also of Future Growth 1 3 looking to help build IT infrastructure for companies to start off in Enser is looking to focus Gurugram and then scale it’s energy on higher The company is looking at to some of the other 1 margin business areas like CRM, Application moving
Slide 20: New Service Unit, Gurgaon
New Service Unit, Gurgaon To augment its capabilities, Enser is coming up with a new state of the art Service Unit, from the IPO proceeds, part a 500 facilities already Seater ready infrastructure Service Unit, started contributing further expandable to 800 seats, to revenue, full in close proximity
Slide 21: Top Management – Promoter Directors
Top Management Promoter Directors Mr. Rajnish Omprakash Sarna, the visionary behind Enser Communications, a first-generation entrepreneur with 35+ years of experience in India's IT and IT-enabled sectors. His expertise spans project conception, development, and leadership. As an accomplished speaker
Slide 22: Board of Directors – Other Members
Board of Directors – Other Members Ms. Gayatri Sarna Ms. Sindhu S. Nair Mr. Sunil S. Bhatia Mr. Pradeep A. Phadke Whole Time Director Promoter Director Independent Director Independent Director a 25+ years experienced a seasoned Infrastructure a scholer throughout his An IIT Mumbai alumuni, HR profe
Slide 23: Functional Heads – Key Managerial Persons
Functional Heads Key Managerial Persons Mr. Girish Devadiga Mr. Rohan Shanbhag Mr. PrathmeshKambli Ms. Dimple Thakur Ms.Muskan Sharma Head-Strategic Partnerships GM-Operations GeneralManager-IT CFO Company Secretary With 27+ years in Sales having 15+ Years of +13 years MBA (Finance), an Associate an
Slide 24: Enser Clients
Enser Clients Enser is privileged of collaborating with an esteemed clients across multiple sectors, such as insurance, ed-tech, hospitality, and government agencies, like... 23
Slide 25: Financial Performance Key Comparisons FY23 Vs FY24
Financial Performance Key Comparisons FY23 Vs FY24 81% 187% 291% Growth Growth Growth www.enser.co.in Net Sales EBIDTA Net Profit FY23: Rs. 2540.8 Lacs FY23: Rs. 311.5 Lacs FY23: Rs. 134.9 Lacs FY24: Rs. 4607.6 Lacs FY24: Rs. 892.7 Lacs FY24: Rs.527.3 Lacs
Slide 26: Stellar Financial Performance
892.7 Steller Financial Performance 222.3 311.5 201.6 75.6 FY 20 FY 21 FY 22 FY 23 FY 24 4607.6 EBIDTA (Rs. in Lakhs) 2540.8 1743.0 1660.1 527.3 927.1 134.9 86.7 64.2 FY 20 FY 21 FY 22 FY 23 FY 24 -31.7 Net Sales (Rs. in Lakhs) FY 20 FY 21 FY 22 FY 23 FY 24 Net Profit (Rs. in Lakhs)
Slide 27: Robust Growth in H2 FY24
Robust Growth in H2_FY24 91% 177% 246% Growth Focus on data Growth Growth analytics Corresponding Net Sales EBIDTA Net Profit Half year H2 FY23: Rs. 1462.3 Lacs H2 FY23: Rs. 200.4 Lacs H2 FY23: Rs. 92.6 Lacs Previous Year H2 FY24: Rs. 2799.1 Lacs H2 FY24: Rs. 555.6 Lacs H2 FY24: Rs.320.2 Lacs 55% 65
Slide 28: Half-yearly Performance History
Half-yearly Performance History 555.6 320.2 2799.1 1808.5 207.1 337.1 1462.3 1078.5 200.4 92.6 42.3 111.1 H1 FY23 H2 FY23 H1 FY24 H2 FY24 H1 FY23 H2 FY23 H1 FY24 H2 FY24 H1 FY23 H2 FY23 H1 FY24 H2 FY24 EBIDTA (Rs. in Lacs) Net Profit (Rs. in Lakhs)
Slide 29: Key Financial Ratios
Key Financial Ratios 66.6% 100.9% 146.5% 3 yrs CAGR 3 yrs CAGR 3 yrs CAGR Growth Growth Growth in Net Sales in EBIDTA in Net Profit 11.4% Rs. 8.4/- 34.7% 41.1% PAT Margin Earning Per Share ROE ROCE for FY 24 for FY 24 for FY 24 for FY 24 Rs. 2,586 Lacs 0.46 0.13 3.99 Net worth TOL/TNW Debt Equity Ra
Slide 30: Profit & Loss
Profit & Loss Particulars (Rs. Lakhs) H2-FY24 H1-FY24 H2-FY23 FY24 FY23 Income from Operations 2,799.1 1,808.5 1,462.3 4,607.6 2,540.8 Other Income 14.7 7.4 30.3 22.1 50.2 Total Income 2,813.8 1,815.9 1,492.6 4,629.7 2,591.0 Equipments and IT Sevices Expenses 98.9 79.1 67.9 178.0 162.0 Employee Bene
Slide 31: Balance Sheet and Cash Flow Statement
Balance Sheet Cash Flow Statement Assets (Rs. in Lakhs) FY 24 FY 23 Particulars FY 24 FY 23 Trade Receivables 1,181.7 487.9 PBT 711.8 180.6 Cash and Bank 2,009.0 360.0 Non Cash Items and Others Finance Cost 178.5 76.6 Short-Term Loans and Advances 1.7 4.3 Accounts Receivables (693.9) (449.8) Other C
Slide 32: Forward Focus
1 Continuous 3 Forward investment in Focus capabilities, Innovation and capacities, and Expanding integration of Focus on training employee data capacities with emerging analytics to remain agile, IPO proceeds, Technologies such resilient, and adding new clients, as AI, Machine well-equipped to augm
Slide 33: Thank you
Thank you For investor related queries, you may please write us on investors@enser.co.in or make a call at +91- 124-4258077 Disclaimer: In this presentation, references to “Enser,” “we,” “us,” “our” and the “Company” refer collectively to Enser Communications Limited. Certain statements made in this
Enser Communications — Investor Presentation (May 2024) on 6ix