Enser Communications Limited · NSE:ENSER
Enser Communications — Investor Presentation (June 2026)
52 slides from Enser Communications's investor presentation, Jun 4, 2026
Slide 1: Enser Communications NSE filing letter: Investor Presentation FY'26
ENSER COMMUNICATIONS LTD. (formerly known as Enser CommunicaƟons Pvt. Ltd.) CIN: L64200MH2008PLC182752 Date: June 04, 2026 To, The Manager Listing Department National Stock Exchange of India Limited Exchange Plaza, C/1, G Block, Bandra - Kurla Complex, Bandra (East) Mumbai -400051 SYMBOL: ENSER ISIN
Slide 2: Intelligence in Every Interaction
Intelligence in Every Interaction In ve stor Pr ese ntation FY2 6
Slide 3: Safe Harbour
Safe Harbour This presentation and the accompanying slides (the “Presentation”), which have been prepared by Enser Communications Limited (the “Company”) solely for information purposes and do not constitute any offer, recommendation, or invitation to purchase or subscribe for any securities and sha
Slide 4: Table of Content
Table of Content 01 Business Overview 02 Growth Outlook 03 Financial updates 04 Annexure
Slide 5: Business Overview
Business Overview
Slide 6: Company Snapshot - Elevating the top and bottom lines for all our clients
Company Snapshot - Elevating the top and bottom lines for all our clients Enser is a prominent player in AI Powered Financial Technology Services offering cutting edge solutions to enhance customer experience and drive operational excellence FY26 17+ YEARS OF EXPERIENCE Revenue - Rs. 102 Cr GURUGRAM
Slide 7: Business model: AI Integration, Reinforced by Irreplaceable Human Advantage
Business model: AI Integration, Reinforced by Irreplaceable Human Advantage Where AI Scales and Humans Close the Loop End-to-End Onboarding Human-in-the-Loop AI-Integrated Revenue Automation Integration Partner for the BFSI Sector Enser identifies exactly Powering Customer Complex cases are which pr
Slide 8: Beyond Technology - Deep Domain Intelligence
Beyond Technology - Deep Domain Intelligence Beyond Tech: Deep BFSI Expertise as a Competitive Moat Enser’s core competitive advantage lies in its institutionalised expertise across BFSI workflows, enabling precise identification of processes best suited for automation while retaining human interven
Slide 9: AI-Powered Chatbot Engineered for Scale
AI-Powered Chatbot Engineered for Scale Enser's chatbot delivers real-time premium calculations with zero human intervention. customer simply inputs their Policy number, Mobile number and the bot instantly surfaces the exact premium payable, dramatically reducing drop-off at the point of intent. Cus
Slide 10: Redefining Customer Engagement : Our USPs
Redefining Customer Engagement : Our USPs Leveraging a scalable, technology-enabled platform, Enser designs customized engagement frameworks aligned with clients’ strategic objectives. Integrated, Technology-Led End-to-End Customer Lifecycle Analytics-Driven, Insight-Led Customized, Scalable & Platf
Slide 11: What we do for our clients: Pre-Development Pre-requisites (1/4)
What we do for our clients: Pre-Development Pre-requisites (1/4) Where Human Intelligence Guides AI, and AI Amplifies Human Precision 01 Business & Functional Sign-Off 02 Data Readiness & Governance Client objectives, KPIs, process scope & Historical data availability, quality audits, SLAs documente
Slide 12: What we do for our clients: Key Integration Dependencies (2/4)
What we do for our clients: Key Integration Dependencies (2/4) I NTE G RA TIO N W OR KF L OW - H U MAN + AI CO LL AB OR ATI O N MO DE L PHASE 1 Data Analytics ✓ Multi-source ingestion (voice, chat, CRM, ✓ Data pipelines & APIs commissioned IVRS) ✓ Real-time & historical analytics dashboards ✓ CRM /
Slide 13: What we do for our clients: Critical Success Factors (3/4)
What we do for our clients: Critical Success Factors (3/4) 1 2 Human-in-the-Loop AI-Human Escalation Validation Architecture No AI decision is final without Complex edge cases escalate human review at critical instantly. Zero lead loss, zero junctions. compliance breach. 3 4 Continuous Intelligence
Slide 14: What we do for our clients: Delivering Operational Excellence (4/4)
What we do for our clients: Delivering Operational Excellence (4/4) Enser designs and deploys intelligent, omni-channel customer engagement frameworks that transform how businesses connect with, serve, and retain their customers. Intelligent MIS & Analytics IVR & Self-Service Automation Surge Capaci
Slide 15: Core Services Portfolio
Core Services Portfolio Core Technologies Development & Integration Data & Digital Enablement AI Powered Financial Database Management Technology Services Software & Web development Solutions Cybersecurity Services Digital Marketing API Integrations IT Infrastructure Management Services Investor Pre
Slide 16: End-to-End Connectivity Solutions: Driving Sustainable Growth
End-to-End Connectivity Solutions: Driving Sustainable Growth Three Pillars Human-Centric Document-Centric Integration-Centric Complex and judgment-intensive Leverages intelligent automation Integrates disparate enterprise processes are handled by trained and structured workflows to manage systems,
Slide 17: End-to-End Digital Solutions: Transforming Businesses Digitally
End-to-End Digital Solutions: Transforming Businesses Digitally Enser enables client acquisition and engagement through integrated digital marketing solutions powered by technology and performance-focused execution aimed at enhancing brand visibility, customer engagement, and lead generation. Search
Slide 18: Enser's key Business Strategies
Enser’s 5 key Business Strategies Enser is scaling its trajectory within India’s booming BFSI sector through a specialized, future-ready growth roadmap. By merging advanced technology with niche industry expertise, we are transitioning from a traditional provider into a high-value strategic partner.
Slide 19: Industry Segments we serve
Industry Segments we serve BFSI EdTech Government Hospitality Banking, financial services Education & E-learning Public sector & Travel, retail and and Insurance platforms Utilities Logistics • KYC support & • Student acquisition & • Citizen helplines • Reservation & Onboarding sales (24x7) Booking
Slide 20: Growth Outlook
Growth Outlook
Slide 21: FY2030 : Growth frontier
FY2030 : Growth frontier Scale up cyber security vertical Advance threat Identity Transitioning cybersecurity from a supporting service line to a intelligence Governance growth engine by integrating advanced threat intelligence, manage detection and response, cloud security, identity governance, and
Slide 22: Our Growth Strategy : Smarter Systems, Smarter Outcomes - AI Integration
Our Growth Strategy : Smarter Systems, Smarter Outcomes - AI Integration The Agentic AI framework optimizes manpower, improves operational efficiency, and expands margins through process discovery to continuous self-optimization. This creates a compounding efficiency curve - not a one-time automatio
Slide 23: New Products & Services Pipeline
New Products & Services Pipeline AI Agents QMS (Quality Management System) Autonomous AI agents for task A proprietary quality management execution, decision support, product that strengthens 360-degree workflow orchestration, and client offering. Generates predictable exception handling. monthly re
Slide 24: International Expansion : Dubai & Philippines
International Expansion : Dubai & Philippines Dubai Philippines Active market entry underway. Dubai serves as a strategic gateway Plan to initiate the Philippines opportunity in FY 2026–27. The to the Middle East and broader international markets, offering access Philippines offers a strong talent p
Slide 25: Strategic Outlook Roadmap
Strategic Outlook Roadmap Capability Cross-Sell & Market Share Revenue Model Margin & Scalability Expansion Account Penetration Expansion Transformation Levers Integrate Threat Embed cybersecurity within Target high-growth sectors : Increase recurring Automation-led monitoring Intelligence, MDR, Clo
Slide 26: Strategic Pillars
Structural Advantages Enabling Long-Term Outperformance Scalable Infrastructure Customized systems handling high transaction volumes. Rapid onboarding & process migration capability. Flexible cross-industry adaptability. AI & Automation AI-driven automation frameworks embedded in workflows. Improves
Slide 27: BFSI Industry – A Massive, Accelerating Opportunity
BFSI Industry – A Massive, Accelerating Opportunity Digital transformation, AI adoption and customer-centric strategies are redefining growth in Banking, Financial services & Insurance sector (BFSI) $1.5 BILLION $8.5 BILLION 22.5% CAGR Market size in 2025 Market size by 2033 Market growth (for chatb
Slide 28: Industry Overview
Industry Overview Growing Demand Global Footprint • The AI market is expected to reach US$ 28.8 • The IT-BPM industry is well diversified across billion by 2025, while Global Capability key sectors including BFSI, telecom, and retail, Centres fuel tech hiring. reducing concentration risk. • With eme
Slide 29: Financial Highlights
Financial Highlights
Slide 30: From Strong Base to Exponential Growth
From Strong Base to Exponential Growth (in INR Crores) 102.19 19.89 85.45 14.94 46.30 8.93 25.91 16.86 3.12 2.21 FY22 FY23 FY24 FY25 FY26 FY22 FY23 FY24 FY25 FY26 Total Revenue EBIDTA 10.01 8.78 5.27 1.35 0.78 FY22 FY23 FY24 FY25 FY26 PAT Investor Presentation 29
Slide 31: Strong Growth : Accelerated Financial Momentum
Strong Growth : Accelerated Financial Momentum (in INR Crores except ratios & %) 101.16 19 20 19.89 18 84.58 14.93 13 12 11 10 10 46.08 8.93 5 5 25.41 16.60 3.12 2.21 FY22 FY23 FY24 FY25 FY26 FY22 FY23 FY24 FY25 FY26 FY22 FY23 FY24 FY25 FY26 Revenue from operations EBIDTA EBITDA Margins PAT Margins
Slide 32: Segmental Results (FY26)
Segmental Results (FY26) Segment Revenue Segment Assets Intelligent Display Solutions Intelligent Display 10% Solutions 9% CRM Software 12% CRM Software 11% Cyber Security 3% Cyber Security 2% BPM Services 75% BPM Services 78% Services Services Products Products Segment Liabilities Capital Employed
Slide 33: Half Yearly Performance : Income Statement
Half Yearly Performance : Income Statement (in INR Crores) Particulars H2FY26 H1FY26 H-o-H H2FY26 H2FY25 Y-o-Y Revenue F ro m Operat ions 57.37 43.79 31% 57.37 38.46 49% Other income 0.93 0.10 0.93 0.47 Total Revenue 58.30 43.89 33% 58.30 38.93 49% Expenses 48.71 33.59 48.71 31.67 EB ITDA 9.59 10.30
Slide 34: Yearly Performance : Income Statement
Yearly Performance : Income Statement (in INR Crores) Particulars FY22 FY23 FY24 FY25* FY26* Revenue F ro m Operat ions 16.60 25.41 46.08 84.58 101.16 Other income 0.26 0.50 0.22 0.87 1.03 Total Revenue 16.86 25.91 46.30 85.45 102.19 Expenses 14.65 22.79 37.37 70.51 82.30 EB ITDA 2.21 3.12 8.93 14.9
Slide 35: Yearly Performance : Balance Sheet
Yearly Performance : Balance Sheet (in INR Crores) Particulars FY22 FY23 FY24 FY25* FY26* Particulars FY22 FY23 FY24 FY25* FY26* Shareholders' Fund 3.30 4.5 25.86 34.49 44.13 Non current assets Minority Interest 0.00 0.00 0.00 3.10 3.49 Property, plant, equipment and 2.29 2.51 2.43 19.59 27.80 intan
Slide 36: Pro Forma Consolidated Results Post Inclusion of Indus Management Consultants
Pro Forma Consolidated Results Post Inclusion of Indus Management Consultants Pvt. Ltd. To provide a clearer view of the acquisition’s strategic and financial impact, the FY26 vs FY25 financials presented below include the proforma full-year performance, unaudited of Indus Management Consultants, en
Slide 37: Annexures
Annexures
Slide 38: Building India's Integrated Agri-Digital Ecosystem
Building India’s Integrated Agri-Digital Ecosystem Enser Communications Limited has incorporated Farmkeen Agritech Pvt. Ltd., a new entity, in the agri-tech space Knowledge Sharing Expert Consultation Market Insights The Platform enables: Collaboration Education & Learning How This Initiative helps
Slide 39: Strengthening Tech Capabilities : Strategic Acquisitions (1/4)
Strengthening Tech Capabilities : Strategic Acquisitions (1/4) 01 Indus Management Consultants Private Limited provides corporate training, executive education, and comprehensive learning solutions across India and internationally. Its offerings include skill development, capacity building, and voca
Slide 40: Strengthening Tech Capabilities : Strategic Acquisitions (2/4)
Strengthening Tech Capabilities : Strategic Acquisitions (2/4) Growintelli Technologies Private Limited marks a transformative acquisition for Enser, accelerating its evolution into a technology-driven enterprise. Growintelli significantly expands Enser’s high-growth capabilities. The integration st
Slide 41: Strengthening Tech Capabilities : Strategic Acquisitions (3/4)
Strengthening Tech Capabilities : Strategic Acquisitions (3/4) Teckinfo Solutions, a pioneer in voice, messaging, and communication solutions, offers advanced products such as cloud contact center software, helpdesk, lead management solutions, and other cutting-edge communication tools. 01 This acqu
Slide 42: Strengthening Tech Capabilities : Strategic Acquisitions (4/4)
Strengthening Tech Capabilities : Strategic Acquisitions (4/4) IVRedge is a forward-thinking technology company focused on cloud-based telephony and Internet Protocol Private Branch Exchange (IP PBX) solutions, specializing in voice, messaging, and communication services. Known for its agile approac
Slide 43: Strengthening Tech Capabilities : Entry into Digital Signage Solutions
Strengthening Tech Capabilities : Entry into Digital Signage Solutions Enser Communication Ltd.’s 01 advanced display solutions, including IFPDs, Active LED Displays, and Video Walls, Digital Signage display designed to deliver interactive Digital Signage Solutions collaboration and high-impact visu
Slide 44: Our Journey : Key Milestones
Our Journey : Key Milestones From a vision to a publicly listed AI & human intelligence leader Won Payments Initiated CSR program; Strategic move Founded Gateway contract; delivered and trained Deployed CRM for into cyber as a managed banking EdTech client; shifted Conversion into security, Adding f
Slide 45: Defining Our Path : Vision, Mission & Values
Defining Our Path : Vision, Mission & Values Vision Mission “Become an industry leader in AI-powered BFSI solutions by “Empowering businesses to turn every customer interaction 2030, shaping the future of customer engagement and growth into an opportunity for lasting profitable growth.” through tech
Slide 46: Board of Directors
Boa rd of Directo rs Mr. Rajnish Sarna Mr. Harihara Iyer Ms. Gayatri Sarna Mr. Pradeep Phadke Mr. Sunil Bhatia He is a first-generation He is co-founder of Enser She has over 26 years of He is an alumnus of IIT He is a B.Tech and MBA entrepreneur with over Communications, brings experience in HR Mum
Slide 47: Core Management Team
Core Management Te a m Mr. Rohan Shanbhag brings over 15 years of operational Mr. Girish Devadiga has over 27 years of experience. He manages day-to-day service delivery, experience in sales and marketing leadership. He workflow efficiency, team performance, and process drives business development,
Slide 48: Enser Gurugram
Enser Gurugram Investor Presentation 47
Slide 49: Enser Mumbai
Enser Mumbai Investor Presentation 48
Slide 50: Enser Jaipur, Bangalore, Chennai
Enser Jaipur, Bangalore, Chennai Investor Presentation 49
Slide 51: Partnered up with leading businesses
Partnered up with leading businesses Enser is privileged to collaborate with esteemed clients across diverse sectors - including insurance, ed-tech, hospitality, e-commerce and government agencies - delivering tailored solutions that drive measurable impact. Investor Presentation 50
Slide 52: THANK YOU
THANK YOU ENSER COMMUNICATIONS LIMITED NSE SME: ENSER Email: cs@enser.co.in For further information, please contact: Sakshi Shah Email: SakshiS@goindiaadvisors.com Nikhar Arora Email: nikhar@goindiaadvisors.com +91 22 62640831 www.goindiaadvisors.com
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