Enser Communications Limited · NSE:ENSER
Enser Communications — Investor Presentation (June 2025)
34 slides from Enser Communications's investor presentation, Jun 23, 2025
Slide 1: Investor Presentation FY'25 filing letter to NSE
ENSER COMMUNICATIONS LTD. (formerly known as Enser Communications Pvt. Ltd.) CIN: L64200MH2008PLC182752 Date: 23.06.2025 To, The Manager Listing Department National Stock Exchange of India Limited Exchange Plaza, C/1, G Block, Bandra - Kurla Complex, Bandra (East) Mumbai -400051 SYMBOL: ENSER ISIN:
Slide 2: Enser Communications Limited Investor Presentation FY'25 (June 2025)
Enser Communications Limited Investor Presentation FY’25 (June 2025) www.enser.co.in
Slide 3: About Enser Communications
About Enser Communications Enser is an established player in the Business Process Management (BPM) industry, offerring cutting edge solutions to enhance customer experience and drive operational excellence. We empower clients to manage the entire customer lifecycle through our BPM platform, deliveri
Slide 4: What we do for our Clients
What we do for our Clients Enser leverages a tech-driven platform that unifies communication channels to optimize customer engagement and service strategies. Customer Acquisition Data Management Customer Service & IT-Infra Management Driving lead generation & onboarding of new Organizing, storing &
Slide 5: Enser's area of Focus
Enser’s area of Focus Tech Based Solutions Higher Conversions Gen-AI voice AI-led Quality Improved Connectivity CIM Platform Data Analytics agents Monitoring Better Productivity Customer Life Cycle Lower CAC Acquisition Conversion Retention Loyalty Quality Insights Data Security Perfectly blending o
Slide 6: Vision and Mission
VISION MISSION “Become an industry leader in AI-powered “Empowering businesses to turn every BPM solutions by 2030, shaping the future customer interaction into an opportunity of customer engagement and growth.’’ for lasting profitable growth.” Our vision is to disrupt the BPM landscape by We aim to
Slide 7: Company Snapshot
Company Snapshot 100+ 8 17+ Clients served Service units Years of excellence 5 1250+ ISO 27001:2022 PAN India locations Employees ISO certified company AWARD AWARD ISO 9001:2015 Incredible BPO of the year Most promsing IT/ITES ISO certified company at IBI Brand in 2024 CMM LEVEL 5 Quality certificat
Slide 8: Enser is currently present across
Enser is currently present across DUBAI Recently set up for global expansion GURUGRAM 3 service units JAIPUR 1 service unit Proposed off-shore expansion location MUMBAI 2 service units BANGALORE 1 service unit CHENNAI 1 service unit 7
Slide 9: Enser Gurugram
Enser Gurugram Ws OV ie
Slide 10: Enser Mumbai
Enser Mumbai
Slide 11: Enser Jaipur, Bangalore, Chennai
Enser Jaipur, Bangalore, Chennai
Slide 12: Overview of the BPM industry
Overview of the BPM industry The Indian Information Technology/ Software industry is a global powerhouse today, and its impact on India has been incomparable. It has contributed immensely in positioning the country as a preferred investment destination amongst global investors and creating huge job
Slide 13: Overview of the BPM industry: India IT-BPM market
Overview of the BPM industry 500+ 6Mn+ $50Bn Cities with presence of IT-BPM India’s IT & BPM workforce by Potential value from emerging delivery centres across india 2030 markets (Africa, Latin America) India IT-BPM Market (in $ Billion) 350 300 340 Outlook for the future 250 315 200 Rapid adoption
Slide 14: Growth drivers of the BPM industry
Growth drivers of the BPM industry Government Infrastructure CX-led Value High-Value Support Expansion Creation Services Robust policies, tax incentives, Heavy investments in digital With customer experience Indian BPMs are evolving from and dedicated SEZs (Special infrastructure, Tier 2 & 3 city (C
Slide 15: Growth drivers of the sectors we serve
Growth drivers of the sectors we serve BFSI Healthcare E-Commerce Retail Lending : End-to-end Modern software architectures E-commerce players digital lending platforms are are enhancing the scalability increasingly rely on BPM elevating customer experience and performance of healthcare partnerships
Slide 16: Partnered up with leading businesses
Partnered up with leading businesses Banking, Financial Services & Insurance Government 15
Slide 17: Partnered up with leading businesses
Partnered up with leading businesses Banking, Financial Services & Insurance Others Enser is privileged to collaborate with esteemed clients across diverse sectors—including insurance, ed-tech, hospitality, e-commerce and government agencies—delivering tailored solutions that drive measurable impact
Slide 18: Bringing efficiency in Operations
Bringing efficiency in Operations To ensure alignment, At first we identify and transparency, and document the existing accountability Process business processes. Stakeholders Identification & Collaboration Modelling Ongoing evaluation and Once process is identified, next refinement of processes to
Slide 19: Enser's key Business Strategies
Enser’s 5 key Business Strategies To capitalize on India’s booming BPM industry, Enser is setting its sights higher with a focused and future-ready growth strategy. Deepening Client Partnerships Building long-term, value-driven relationships through proactive engagement and tailored solutions. Empow
Slide 20: Blue-print for Future growth
Blue-print for Future growth Enser is channeling its efforts into high-margin Enser is set to agressively expand into the segments like CRM, application development, cybersecurity space, recognizing its immense integration services, and building an Insurance growth potential in India’s evolving digi
Slide 21: Our Acquisitions - Teckinfo Solutions
Our Acquisitions - Teckinfo Solutions With 25+ years of experience, Teckinfo delivers advanced Customer Interaction Management solutions across voice, chat, email, and social media. Backed by 600+ installations, AI-powered technology, and 80,000+ seats across India and MEA, their platforms integrate
Slide 22: Key Clients - Teckinfo
Key Clients - Teckinfo Tech Ey Breach Candy DT sctosse meee roees SF Hospital Trust © Sulekha.com kc overseas . -.. Justdial $suzuki _Lipi « A EBKCASH — arona (> ace bpo Parle Agro Q | SPINE Pa titsec TECHNOLOGIES ee CN CLINIC (0 unin usstinc eetarionsiirs refreshing india QUESS INNIN |G TOGETHER ©)
Slide 23: Our Acquisitions - Growintelli Technologies
Our Acquisitions - Growintelli Technologies Growintelli specializes in IT consulting, helping businesses optimize their technology resources and align IT strategies with business goals. With a strong focus on client-centric solutions, their services include IT assessment, network architecture, cyber
Slide 24: Financial Performance FY'24-25 (Consolidated & Standalone Statements)
Financial Performance FY’24-25 (Consolidated & Standalone Statements) 23
Slide 25: FY'25 Financial Summary
FY’25 Financial Summary Demonstrating stellar Revenue and PAT growth over the previous years Consolidated Rs 8544.8 L Rs 1493.6 L Rs 878.2 L Total Income EBITDA Margin PAT Margin 85% growth YoY 67% growth YoY 66% growth YoY Standalone Rs 7086.2 L Rs 1363.2 L Rs 818.2 L Total Income EBITDA Margin PAT
Slide 26: Key Comparison - FY'24 vs FY'25
Key Comparison - FY’24 vs FY’25 (in Rs. Lakhs) 10000 2000 1000 8000 8544* 800 878* Total Income 1500 1493* EBITDA 6000 600 PAT 1000 527 4000 4630 893 400 500 2000 200 0 0 0 FY24 FY25 FY24 FY25 FY24 FY25 * These are the Consolidated figures with our subsidiaries. 25
Slide 27: Stellar Financial Performance
Stellar Financial Performance Total Income (in Rs. Lakhs) EBITDA (in Rs. Lakhs) PAT (in Rs. Lakhs) 10000 2000 1000 878* 8544* 800 8000 1493* 1500 600 527 6000 4630 893 1000 400 168.64 168.64 4000 134 200 2590 86 500 1686 2000 311 222 0 -31 76 961 0 0 -200 FY21 FY22 FY23 FY24 FY25 FY21 FY22 FY23 FY24
Slide 28: Financial Statement Summary
Financial Statement Summary Profit & Loss Statement (In Rs. Lakhs) Balance Sheet (In Rs. Lakhs) Key Ratios * These are the Consolidated figures with our subsidiaries. 27
Slide 29: Year in review
Year in review : Hits - What worked for us Achieved strong financial growth with total income rising from ₹4,629 Lakhs in FY’24 to ₹8,544 Lakhs in FY’25 — reflecting a robust 85% YoY increase. Successfully completed strategic acquisitions in cybersecurity and AI-driven Customer Interaction Managemen
Slide 30: Top Management - Promoters
Top Management - Promoters Rajnish Omprakash Sarna, CMD A visionary first-generation entrepreneur, Mr. Rajnish Sarna brings over 35 years of leadership experience in building and scaling IT and ITES ventures in India. As the driving force behind Enser Communications, he has consistently championed i
Slide 31: Top Management - Board of Directors
Top Management - Board of Directors Gayatri Sarna Sindhu S. Nair Sunil S. Bhatia Pradeep A. Phadke Whole Time Director Non-Executive Director Independent Director Independent Director Ms. Gayatri Sarna brings over 26 Ms. Sindhu Nair is a seasoned Mr. Sunil Bhatia is a consistent Mr. Pradeep Phadke i
Slide 32: Functional Heads & Key Managerial Persons
Functional Heads & Key Managerial Persons Punit Virmani Kunal Soni Muskan Sharma Dimple Thakur COO CISO Company Secretary and CFO Compliance Officer Girish Devadiga Rohan Shanbhag Prathmesh Kambli Head-Strategic Partnerships GM - Operations GM - IT 31
Slide 33: Forward Focus: Navigating towards success
Forward Focus : Navigating towards success Innovation Expansion Acquisitions Guidance Embracing emerging Ensuring we drive revenue Integrating all recent With scalable strength, Enser targets technologies such as AI, and sustainable growth acquisitions into our ~50% CAGR in consolidated revenue mach
Slide 34: Thank you
Thank you Website : www.enser.co.in Mail : investors@enser.co.in Tel : 0124-4258077 DISCLAIMER In this presentation, references to “Enser,” “we,” “us,” “our” and the “Company” refer collectively to Enser Communications Limited and its Subsidiaries. Certain statements made in this presentation may no
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