Servicenow, Inc. · NYSE:NOW
Servicenow — Shareholder Meeting (May 2022)
14 slides from Servicenow's shareholder meeting presentation, May 31, 2022
Slide 1: Investor Outreach for June 9, 2022 Annual Shareholders Meeting
Investor Outreach for June 9, 2022 Annual Shareholders Meeting
Slide 2: Safe Harbor Notice for Forward-Looking Statements
Safe Harbor Notice for Forward-Looking Statements This presentation contains “forward-looking” statements that are based on our management’s beliefs and assumptions and on information currently available to management. Forward-looking statements include information concerning our possible or assumed
Slide 3: Executive Summary
Executive Summary Delivering Both Growth and Profitability at Scale • 34% CAGR in subscription revenues since 2017 and recently raised subscription revenues target from $15B+ to $16B+ by 2026 • For 2021, 30% subscription revenues growth + 32% non-GAAP free cash flow (“FCF”) margin(1) = 62%, deliveri
Slide 4: We Make the World Work Better for Everyone
We Make the World Work Better for Everyone Sustaining strong organic growth at unprecedented scale, with continued outperformance and strategic initiatives on our way to $16B+ and beyond The Now Platform®: Optimize processes, connect silos, 2021 Performance Highlights and create new value on a singl
Slide 5: Our Revised Ambition Reflects Our Opportunity
Our Revised Ambition Reflects Our Opportunity FY26 $16B+ $15B+ FY24 $11B+ $10B Years since $1B 0 1 2 3 4 5 6 7 8 9 10 Note: Year 0 based on the FY that ServiceNow crossed $1B in revenue. ServiceNow FY22 to FY26 uses straight line growth. This does not represent guidance. © 2022 ServiceNow, Inc. All
Slide 6: 2021 CEO 100% Performance-Based Option Award Supports Long-Term Growth Strategy
2021 CEO 100% Performance-Based Option (“PSO”) Award Supports Long-Term Growth Strategy Grant Rationale • Incentivize and motivate significant outperformance and to drive the Company’s strategic direction and long-term value creation with eight rigorous subscription revenues thresholds and stock pri
Slide 7: Comprehensive Approach to PSO Awards Design
Comprehensive Approach to PSO Awards Design Our Compensation Committee undertook a thoughtful process, which prioritized shareholder input, to structure an award that would align with long-term business objectives and shareholder value creation Design and Implementation Shareholder Outreach Broad Sh
Slide 8: Thoughtful Annual Compensation Program
Thoughtful Annual Compensation Program Executive compensation program is strongly linked to financial and operational performance to align with short- and long-term shareholder value creation, based on consistent shareholder input Thoughtful Metric Selection NEW IN 2021 Element Incentive Compensatio
Slide 9: Board Provides Rigorous Oversight
Board Provides Rigorous Oversight Board maintains a deliberate refreshment process that ensures a balanced and diverse Board, collectively equipped with the experience necessary to provide thoughtful independent oversight Nom. & Gov. Audit Bill McDermott Fred Luddy Susan Bostrom Cmte. Chair Teresa B
Slide 10: ESG Strategy: Key initiatives
ESG Strategy We make the world work better for everyone Sustaining our planet Creating equitable opportunity Acting with integrity Championing the transition to a net-zero Making work more equitable, accessible, Building trust through ethical, transparent, world and rewarding for all people and secu
Slide 11: Our ESG journey
Our ESG journey We’ve moved quickly and made tremendous advances on our ESG journey in 2021, with more to do in 2022 and beyond 2021 Highlights • Launched and adopted ESG Command Center solution suite including the ESG Management Solution • Achieved carbon neutrality(1) and 100% renewable electricit
Slide 12: Activating ESG with ServiceNow
Activating ESG with ServiceNow Helping customers and partners turn their ESG strategy into action with the power of the ServiceNow Platform, workflows, solutions and products 1 The Power of ServiceNow Solutions to address ESG (Examples: ESG Command Center, Supply Chain Risk Management, HR Service De
Slide 13: We Request Your Support at the 2022 Annual Meeting of Shareholders
We Request Your Support at the 2022 Annual Meeting of Shareholders Board Voting Recommendations 1. FOR the election of directors • Diverse, experienced and highly qualified Board provides thoughtful and rigorous oversight, and is attuned to the views of our investors through proactive engagement • A
Slide 14: Statement Regarding Use of Non-GAAP Financial Measures; GAAP to Non-GAAP Reconciliation
Statement Regarding Use of Non-GAAP Financial Measures; GAAP to Non-GAAP Reconciliation We report non-GAAP financial measures in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. Free cash flow, which is a non-GAAP financial measure, is