Klaviyo, Inc. Series A · NYSE:KVYO
Klaviyo, Inc. Series A — Klaviyo — Q1 2026 Earnings Presentation
36 slides from Klaviyo, Inc. Series A's earnings presentation, May 5, 2026
Slide 1: Powering more valuable customer experiences
The Autonomous B2C CRM Powering more valuable customer experiences May 5, 2026 Q1 2026 Investor Presentation
Slide 2: Forward-Looking Statements and Disclaimer
Forward-Looking Statements and Disclaimer This presentation includes certain “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Other than statements of historical facts, all statements contained in this
Slide 3: Statement Regarding Use of Non-GAAP Financial Measures
Statement Regarding Use of Non-GAAP Financial Measures In addition to financial measures prepared in accordance with generally accepted accounting principles in the United States (GAAP), this presentation and accompanying oral commentary contain non-GAAP financial measures, including non-GAAP gross
Slide 4: Investment thesis
Investment Expanding markets and gaining share - Enterprise and international momentum accelerating thesis AI expands usage and monetization - As our customers Agents and automation increase volume and value realize value and grow, we grow. More products and deeper adoption - Multi-product adoption
Slide 5: By the numbers
By the numbers $1.3B TTM Revenue $250B Klaviyo Attributed Value 8B+ Consumer profiles 30% YoY growth1 (KAV) since 2021 196k+ Customers across >5% of US ecommerce 3.7B+ Average daily events 100+ countries1 sales attributed to Klaviyo processed during Black Friday Cyber Monday 20252 1. As of March 31,
Slide 6: Q1 Wins and Expansions
Q1 WINS AND EXPANSIONS High-growth businesses, from emerging creators to global enterprises, trust Klaviyo with their customer experiences. 38% YoY Growth in $50K+ ARR customers1 2026 © Klaviyo 6 1 As of March 31, 2026. See Appendix for definition of Customers Generating Over $50,000 of ARR.
Slide 7: Why businesses choose Klaviyo
Why businesses choose Klaviyo Execute faster Deliver higher-quality Unified customer context customer experiences with data that activates AI orchestrated intent in real time personalization with customer preferences and consent Generate measurable economic upside Revenue growth, lower TCO and stron
Slide 8: Klaviyo is the autonomous B2C CRM
The agents that execute outcomes Purpose-Built Agents Klaviyo is the Marketing Service autonomous Infrastructure that powers execution B2C CRM Intelligence Data Platform 2025 © Klaviyo 2026 Confidential © Klaviyo 8
Slide 9: Actionable infrastructure
Actionable infrastructure that powers more valuable customer experiences 2026 © Klaviyo 9
Slide 10: Autonomous experiences, powered by intelligent agents and infrastructure
Autonomous experiences, powered by intelligent agents and infrastructure Purpose-built agents ● Pre-built domain & industry skills ● Real-time decisioning ● Skills platform & library ● Reinforcement learning loops Infrastructure ● Flexible data platform ● Profile-level intelligence ● Deliverability
Slide 11: The autonomous future we are enabling
The autonomous future we are enabling Agent-first 1:1 personalization More efficient teams experiences 2026 © Klaviyo 11
Slide 12: Purpose-built agents that orchestrate across channels
What we have so far. Purpose-built agents that orchestrate across channels Email Text WhatsApp Mobile App Website Klaviyo Agents Trained by full business context Full funnel context Autonomous decisions at 1:1 granularity Learnings compound across every interaction 2026 © Klaviyo 12
Slide 13: From idea to revenue generating campaign, in minutes
Composer From idea to revenue generating campaign, in minutes Composer turns a single prompt into a complete, personalized campaign across email, text, and push - with built-in optimization. On a single platform that unifies data, intelligence, and agents. Personalized by Prompt to campaign default
Slide 14: 75+ Features
75+ Features Customer Agent More Skills More Control in Q1 quarterly release More Channels Klaviyo Marketing RCS GA Social auto-replies for Instagram Klaviyo Data Platform Advanced ID Resolution Multi-email profiles Klaviyo Marketing Analytics Audience Optimizations Personalized Send Time GA Next be
Slide 15: Closed loop system
Closed loop system improves continuously and autonomously for better outcomes Millions Intelligence of recommendations per minute Strengthens Drives better intelligence actions 6M+ profile updates per account per hour Customer behavior Actions 3.7B+ average daily events processed Generate more data
Slide 16: We drive measurable ROI for growing businesses
We drive measurable ROI for growing businesses. As customers capture more value with Klaviyo, usage expands— delivering stronger outcomes for customers and durable growth for us. Revenue Growth Faster Execution Strong Returns 50% 20% 54% growth in share of reduction in time spent ecommerce revenue e
Slide 17: Customer Agent conversation testimonial
Customer Agent could have a conversation with every customer who lands on our site, and exactly understand their needs, and make a helpful recommendation. This is not a chatbot from 2010.” 84% chat queries over a 100% product recommendation 90-day period queries over a 90-day resolved by AI1 period
Slide 18: Platform expansion is extending our market opportunity
Platform expansion is extending our market opportunity ~1% penetrated $160B +Multi-product and logo penetration $68B +International growth +Enterprise wins Marketing Automation B2C CRM Autonomous CRM 2026 © Klaviyo 18 Source: Management estimates based on industry analyst reports.
Slide 19: Growth across multiple vectors
Growth across multiple vectors Multi-product International Mid-market and platform growth enterprise momentum ● Add more customers & ● Leverage existing ● Drive further success with land larger deals investments to accelerate larger customers ● Increase customer usage key market growth ● Win as the
Slide 20: Financials
Financials 2026 © Klaviyo 20
Slide 21: Q1 2026 Results Highlights
Q1 2026 Results Highlights1 Strong growth, expanding profitability Operating at scale Strong revenue growth Solid NRR $358M 28% 110% Dollar-Based Net Revenue Quarterly Revenue YoY Growth Rate Retention Rate2,3 Mid-market momentum Expanding profitability Strong cash generation 38% 16% 16% Year-over-y
Slide 22: Revenue growth on broad-based strength
Revenue growth on broad-based strength Annual Revenue ($ in millions) Quarterly Revenue ($ in millions) $1,312 $358 $350 $1,007 $311 $280 $293 $752 TTM FY24 Q1 TTM FY25 Q1 TTM FY26 Q1 FY25 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY26 Q1 YoY YoY 42% 34% 30% 33% 32% 32% 30% 28% Growth Growth 2026 © Klaviyo 22
Slide 23: Strong customer growth, with upmarket momentum
Strong customer growth, with upmarket momentum Total Customers1 Customers Generating >$50K ARR1 +16% +38% 196,000+ 4,175 169,000+ 3,030 FY25 Q1 FY26 Q1 FY25 Q1 FY26 Q1 Note: All figures are as of March 31, 2026 or 2025, as noted. 2026 © Klaviyo 23 1 See Appendix for definitions of Customers and Cust
Slide 24: International is a large and growing opportunity
International is a large and growing opportunity Global footprint Geographic Revenue Mix 34% 37% 100+ Countries generating revenue1 International growth 66% 63% outpacing Americas FY25 Q1 FY26 Q1 39% Ex-Americas Growth Rate YoY1 EMEA + APAC Americas 1 2026 © Klaviyo 24 As of March 31, 2026
Slide 25: Broad-based leverage as we invest in growth
Broad-based leverage as we invest in growth Non-GAAP Operating Expenses (% of Revenue) G&A: Leverage from scale and 65% headcount discipline 12% 59% 11% 18% R&D: Leverage from operational 17% discipline while continuing to invest in AI and innovation 35% 31% S&M: Leverage reflective of operational e
Slide 26: Expanding margins at scale
Expanding margins at scale Non-GAAP Operating Income ($ in millions) $59 $32 FY25 Q1 FY26 Q1 Non-GAAP Operating Margin 12% 16% See Appendix for Non-GAAP reconciliation. 2026 © Klaviyo 26
Slide 27: Compounding free cash flow generation
Compounding free cash flow generation Trailing Twelve Month Free Cash Flow ($ in millions) $212 $200 $167 $155 $132 FY25 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY26 Q1 TTM Free Cash 13% 14% 15% 16% 16% Flow Margin 2026 © Klaviyo 27 See Appendix for Non-GAAP reconciliation.
Slide 28: Guidance
Guidance ($ in millions) Q2 FY26 FY26 Revenue $359 - $363 $1,514 - $1,522 YoY Growth 23% - 24% ~23% Non-GAAP Operating Income $47.5 - $50.5 $222 - $228 Non-GAAP Operating Margin 13.0% - 14.0% 14.5% - 15.0% 2026 © Klaviyo 28 See Appendix for Non-GAAP reconciliation. Percentages rounded for presentati
Slide 29: Appendix
Appendix 2026 © Klaviyo 29
Slide 30: Summary Non-GAAP P&L (Quarterly)
Summary Non-GAAP P&L (Quarterly) ($ in millions) FY25 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY26 Q1 Revenue $279.8 $293.1 $310.9 $350.2 $358.0 Cost of Revenue $65.5 $69.0 $73.8 $95.3 $86.9 Gross Profit $214.3 $224.1 $237.1 $254.9 $271.1 Gross margin % 76.6% 76.4% 76.3% 72.8% 75.7% Selling and marketing $96.9 $
Slide 31: GAAP to Non-GAAP reconciliation of Operating Income
GAAP to Non-GAAP reconciliation of Operating Income 2026 © Klaviyo 31
Slide 32: GAAP to Non-GAAP reconciliation of Gross Profit
GAAP to Non-GAAP reconciliation of Gross Profit 2026 © Klaviyo 32
Slide 33: GAAP to Non-GAAP reconciliation of Operating Expenses
GAAP to Non-GAAP reconciliation of Operating Expenses 2026 © Klaviyo 33
Slide 34: Reconciliation of Operating Cash Flow to Free Cash Flow
Reconciliation of Operating Cash Flow to Free Cash Flow 2026 © Klaviyo 34
Slide 35: Select defined terms
Select defined terms Customers: We define a customer as a distinct paid subscription to our platform. A single organization could have multiple discrete contracting divisions or subsidiaries or brands each with paid subscriptions to our platform, which would, in general, constitute multiple distinct
Slide 36: klaviyo
klaviyo™