32 slides from Klaviyo, Inc. Series A's earnings presentation, Aug 5, 2026
Slide 1: Powering more valuable customer experiences
The Autonomous B2C CRM Powering more valuable customer experiences August 5, 2026 Q2 2026 Investor Presentation
Slide 2: Forward-Looking Statements and Disclaimer
Forward-Looking Statements and Disclaimer This presentation includes certain “forward-looking statements” within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended. Other than statements of historical facts, all statements contained in this
Slide 3: Statement Regarding Use of Non-GAAP Financial Measures
Statement Regarding Use of Non-GAAP Financial Measures In addition to financial measures prepared in accordance with generally accepted accounting principles in the United States (GAAP), this presentation and accompanying oral commentary contain non-GAAP financial measures, including non-GAAP gross
Slide 4: Investment thesis
Investment The AI era concentrates value in our platform, infrastructure that provides the context and purpose-built agents that execute outcomes thesis Multiple growth engines compounding at once, The autonomous B2C enterprise, international, multi-product and agents CRM powering the next A large a
Slide 5: By the numbers
By the numbers ~$1.5B Annualized Revenue $300BKlaviyo Attributed Value 9B+ Consumer profiles Run Rate (KAV) since 2021 26% YoY growth 205k+ Customers across >5% of US ecommerce 4.2B+ Average daily events 100+ countries sales attributed to Klaviyo processed during Black Friday Cyber Monday 20251 1 BF
Slide 6: Q2 Wins and Expansions
Q2 WINS AND EXPANSIONS “I have used Klaviyo for years in different businesses and am excited to finally be bringing it into the larger WMG marketing MARQUEE ACCOUNTS stack. Klaviyos tools are second to none and will be integral to the supercharged e-commerce business we are building.” Justin Collier
Slide 7: Klaviyo is the autonomous B2C CRM
The agents that execute outcomes Purpose-Built Agents Klaviyo is the Marketing Service autonomous Infrastructure that powers execution B2C CRM Intelligence Data Platform 2026 © Klaviyo 7
Slide 8: Actionable infrastructure
Actionable infrastructure that powers more valuable customer experiences 2026 © Klaviyo 8
Slide 9: Autonomous experiences, powered by intelligent agents and infrastructure
Autonomous experiences, powered by intelligent agents and infrastructure Purpose-built agents ● Pre-built domain & industry skills ● Real-time decisioning ● Skills platform & library ● Reinforcement learning loops Infrastructure ● Flexible data platform ● Profile-level intelligence ● Deliverability
Slide 10: Composer
Composer Composer Create Discover Our back-of-house agent that runs alongside a marketing team. Campaign Creation Campaign Insights Flows Creation Flows Insights Segments Creation Segmentation Insights Forms Creation Performance Insights 2026 © Klaviyo 10
Slide 11: Customer Agent
Customer Agent Our front-of-house agent that represents a brand to consumers 24/7. Built for B2C, out of the box Pre-built skills for core B2C retail and e-commerce use cases so you see autonomous resolutions on day one. Unified customer profile across marketing and service The same profile that pow
Slide 12: One customer, connected across channels
One customer, connected across channels Email Text WhatsApp Mobile App Website Social Revenue driver Conversion accelerator Conversational commerce Loyalty engine Onsite personalization Acquisition extension 2026 © Klaviyo 12
Slide 13: Growth across multiple vectors
Growth across multiple vectors Multi-product International Mid-market and platform growth enterprise momentum ● Add more customers & ● Leverage existing ● Drive further success with land larger deals investments to accelerate larger customers ● Increase customer usage key market growth ● Win as the
Slide 14: Platform expansion is extending our market opportunity
Platform expansion is extending our market opportunity ~1% penetrated $160B +Multi-product and logo penetration $68B +International growth +Enterprise wins Marketing Automation B2C CRM Autonomous CRM Source: Management estimates based on industry analyst reports. 2026 © Klaviyo 14
Slide 15: Composer
Composer “We send a ton of emails and SMS to a huge range of customers, so keeping every flow and segment optimized and personal is a lot to manage. Doing regular audits manually just isn't scalable. Composer is going to help us stay on top of everything with a level of consistency we couldn't reali
Slide 16: K:Social
K:Social “Klaviyo is a really interesting brain that connects to Shopify, Instagram, TikTok, and more. That creates a network effect and allows us to tell a much more reliable, relatable story across channels. No one besides Klaviyo is doing that well.” Alex Babich, Founder and managing director MAN
Slide 17: Financials
Financials
Slide 18: Q2 2026 Results Highlights
Q2 2026 Results Highlights1 Strong growth and profitability Operating at scale Strong revenue growth Solid NRR $371M 26% 109% Dollar-Based Net Revenue Quarterly Revenue YoY Growth Rate Retention Rate2,3 Mid-market momentum Strong profitability Consistent cash 36% 14% generation Year-over-year growth
Slide 19: Revenue growth on broad-based strength
Revenue growth on broad-based strength TTM Revenue ($ in millions) Quarterly Revenue ($ in millions) $1,390 $358 $371 $350 $311 $1,078 $293 $810 TTM FY24 Q2 TTM FY25 Q2 TTM FY26 Q2 FY25 Q2 FY25 Q3 FY25 Q4 FY26 Q1 FY26 Q2 YoY YoY 38% 33% 29% 32% 32% 30% 28% 26% Growth Growth 2026 © Klaviyo 19
Slide 20: Strong customer growth, with upmarket momentum
Strong customer growth, with upmarket momentum Total Customers1 Customers Generating >$50K ARR1 +16% +36% 205,000+ 4,477 176,000+ 3,291 FY25 Q2 FY26 Q2 FY25 Q2 FY26 Q2 Note: All figures are as of June 30, 2026 or 2025, as noted. 1 See Appendix for definitions of Customers and Customers Generating Ov
Slide 21: International is a large and growing opportunity
International is a large and growing opportunity Global footprint Geographic Revenue Mix 35% 37% 100+ Countries generating revenue1 International growth 65% 63% outpacing Americas FY25 Q2 FY26 Q2 35% Ex-Americas Revenue Growth Rate YoY1 EMEA + APAC Americas 1 As of June 30, 2026. 2026 © Klaviyo 21
Slide 22: Delivering leverage while investing for growth
Delivering leverage while investing for growth Non-GAAP Operating Expenses (% of Revenue) G&A: Leverage from scale and 62% headcount discipline 60% 11% 10% R&D: Continuing to invest in new 18% 19% product innovation and enterprise readiness 33% 30% S&M: Leverage reflective of operational efficiencie
Slide 23: Strong operating income at scale
Strong operating income at scale Non-GAAP Operating Income ($ in millions) $51 $41 FY25 Q2 FY26 Q2 Non-GAAP Operating Margin 14% 14% See Appendix for Non-GAAP reconciliation. 2026 © Klaviyo 23
Slide 24: Compounding free cash flow generation
Compounding free cash flow generation Trailing Twelve Month Free Cash Flow ($ in millions) $236 $212 $200 $167 $155 FY25 Q2 FY25 Q3 FY25 Q4 FY26 Q1 FY26 Q2 TTM Free Cash 14% 15% 16% 16% 17% Flow Margin See Appendix for Non-GAAP reconciliation. 2026 © Klaviyo 24
Slide 25: Guidance
Guidance ($ in millions) Q3 FY26 FY26 Revenue $377 - $381 $1,526 - $1,534 YoY Growth 21.5% - 22.5% ~24% Non-GAAP Operating Income $40 - $43 $212 - $218 Non-GAAP Operating Margin 10.5% - 11% ~14% See Appendix for Non-GAAP reconciliation. Percentages rounded for presentation purposes. 2026 © Klaviyo 2
Slide 26: Appendix
Appendix
Slide 27: Summary Non-GAAP P&L (Quarterly)
Summary Non-GAAP P&L (Quarterly) ($ in millions) FY25 Q2 FY25 Q3 FY25 Q4 FY26 Q1 FY26 Q2 Revenue $293.1 $310.9 $350.2 $358.0 $370.6 Cost of Revenue $69.0 $73.8 $95.3 $86.9 $98.7 Gross Profit $224.1 $237.1 $254.9 $271.1 $271.9 Gross margin % 76.4% 76.3% 72.8% 75.7% 73.4% Selling and marketing $98.2 $
Slide 28: GAAP to Non-GAAP reconciliation of Operating Income
GAAP to Non-GAAP reconciliation of Operating Income 2026 © Klaviyo 28
Slide 29: GAAP to Non-GAAP reconciliation of Gross Profit
GAAP to Non-GAAP reconciliation of Gross Profit 2026 © Klaviyo 29
Slide 30: GAAP to Non-GAAP reconciliation of Operating Expenses
GAAP to Non-GAAP reconciliation of Operating Expenses 2026 © Klaviyo 30
Slide 31: Reconciliation of Operating Cash Flow to Free Cash Flow
Reconciliation of Operating Cash Flow to Free Cash Flow 2026 © Klaviyo 31
Slide 32: Select defined terms
Select defined terms Customers: We define a customer as a distinct paid subscription to our platform. A single organization could have multiple discrete contracting divisions or subsidiaries or brands each with paid subscriptions to our platform, which would, in general, constitute multiple distinct