Slide 1: Q4 & Full Year 2021 Summary Results
Q4 & Full Year 2021 Summary Results March 2022
Slide 2: Disclaimer
Disclaimer Use of Non-GAAP Financial Measures This presentation includes certain non-GAAP financial measures (including on a forward-looking basis) such as Adjusted Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. These non-GAAP measures are in addition to, and not a substitute for or superi
Slide 3: Members
Members Record growth in new Members (+523K QoQ) to 3.5M (+87% YoY); 39% more member adds than Q3’21 (1) Members in thousands New Members (000s) 110 118 296 350 430 279 377 523 YoY Growth 54% 59% 74% 90% 110% 113% 96% 87% Note: See “Footnotes” section for detailed explanations and definitions © 2022
Slide 4: Products
Products Record growth in Products (+906K QoQ) to 5.2M (+105% YoY); 51% more product adds than Q3’21 Products (2) in thousands New Products (000s) 257 203 408 471 661 483 601 906 YoY Growth 85% 89% 101% 113% 121% 123% 108% 105% Note: See “Footnotes” section for detailed explanations and definitions
Slide 5: Galileo Accounts
Galileo Accounts Reached 100M accounts Galileo Accounts (3) in millions YoY Growth 23% 30% 62% 76% 80% 133% 139% 132% 119% 81% 67% Note: See “Footnotes” section for detailed explanations and definitions © 2022 Social Finance, Inc. Advisory services offered through SoFi Wealth LLC. SoFi Money® is off
Slide 6: Lending and Financial Services Products
Lending and Financial Services Products Growth in products and members driven by Financial Services Products, which reached 4.1M (+155% or 2.5 YoY) Lending Products (000s): +18% YoY to 1.1M Financial Services Products (000s): 155% YoY Growth YoY Growth 25% 21% 19% 15% 12% 14% 15% 18% YoY Growth 463%
Slide 7: Financial Services Productivity Loop
Financial Services Productivity Loop FSPL has reached an inflection point, which creates marketing efficiencies and improves xBuy Ratio of Financial Services to Lending Products Q4’21 Total: 5,173K Invest: 1,595K Q4’20 3.8x Money: 1,437K Total: 2,524K Relay: 930K CC: 91K Money: 646K Relay: 409K 1.8x
Slide 8: Q4 & FY 2021 Financial Review
Q4 & FY 2021 Financial Review 8
Slide 9: Quarterly Performance
Quarterly Performance Record Adjusted Net Revenue of $280M (54% YoY Growth) and and Adjusted EBITDA of $5M, representing 6th consecutive quarter of positive Adjusted EBITDA (4) (6) Quarterly Adjusted Net Revenue ($M) Quarterly Adjusted EBITDA ($M) Note: See “Footnotes” section for detailed explanati
Slide 10: Annual Performance
Annual Performance FY 2021 Adjusted Net Revenue of over $1B and Adjusted EBITDA of $30M (3) (4) (6) Annual Adjusted Net Revenue ($M) Annual Adjusted EBITDA ($M) Note: See “Footnotes” section for detailed explanations and definitions. The sum of individual metrics may not always equal total amounts i
Slide 11: Q4'21 Non-GAAP Results vs. Guidance
Q4’21 Non-GAAP Results vs. Guidance Exceeded Mid Point Adj. Net Revenue and Adj. EBITDA Q4’21 guidance Q4’21 Adj Net Revenue was $280M vs. guidance of $272-282M, representing a $3M beat at the mid point Adjusted EBITDA was $5M vs. guidance of $2M to $5M, in line with the high end of the guidance ran
Slide 12: FY 2021 Non-GAAP Results vs. Guidance
FY 2021 Non-GAAP Results vs. Guidance Exceeded Mid Point Adj. Net Revenue and Adj. EBITDA guidance FY 2021 Adj Net Revenue was $1,010M vs. our revised guidance of $1,002-1,012M provided during Q3’21 Earnings call, representing a $3M beat at the mid point. Original FY 2021 Adjusted Net Revenue guidan
Slide 13: Q1'22 Non-GAAP Guidance
Q1‘22 Non-GAAP Guidance Q1’22 guidance incorporates the negative impact of the unexpected extension of the federal student loan payment moratorium to May 2022. We estimate that negative impact to be approximately $30-35M of revenue and $20-25M of contribution profit in Q1’22, with loan origination l
Slide 14: FY 2022 Non-GAAP Guidance
FY 2022 Non-GAAP Guidance We expect to deliver $1.57B in Adjusted Net Revenue and Adjusted EBITDA of $180M (4) (6) See “Footnotes” section for detailed explanations and definitions. The sum of individual metrics may not always equal total amounts indicated due to rounding. © 2022 Social Finance, Inc
Slide 15: Financial Supplement
Financial Supplement 15
Slide 16: Company Metrics
Company Metrics (1) (2) (2) (2) Note: See “Footnotes” section for detailed explanations and definitions. The sum of individual metrics may not always equal total amounts indicated due to rounding. © 2022 Social Finance, Inc. Advisory services offered through SoFi Wealth LLC. SoFi Money® is offered t
Slide 17: Segment Financials
Segment Financials (2) (4) (10) (5) (3) (10) (5) (2) (10) (5) Note: See “Footnotes” section for detailed explanations and definitions. The sum of individual metrics may not always equal total amounts indicated due to rounding. © 2022 Social Finance, Inc. Advisory services offered through SoFi Wealth
Slide 18: Non-GAAP Financial Measures
Non-GAAP Financial Measures (7) (8) (3) (9) Note: See “Footnotes” section for detailed explanations and definitions. The sum of individual metrics may not always equal total amounts indicated due to rounding. © 2022 Social Finance, Inc. Advisory services offered through SoFi Wealth LLC. SoFi Money®
Slide 19: Non-GAAP Reconciliations
Non-GAAP Reconciliations (7) (8) (9) (11) (12) (13) (7) (8) Note: See “Footnotes” section for detailed explanations and definitions. The sum of individual metrics may not always equal total amounts indicated due to rounding. © 2022 Social Finance, Inc. Advisory services offered through SoFi Wealth L
Slide 20: Select Balance Sheet Information
Select Balance Sheet Information Note: The sum of individual metrics may not always equal total amounts indicated due to rounding. © 2021 Social Finance, Inc. Advisory services offered through SoFi Wealth LLC. SoFi Money® is offered through SoFi Securities LLC. SoFi Lending Corp., CFL #6054612. NMLS
Slide 21: Footnotes to Financial Statements
Footnotes to Financial Statements 21
Slide 22: Footnotes
Footnotes (1) We define a member as someone who has a lending relationship with us through origination and/or servicing, opened a financial services account, linked an external account to our platform, or signed up for our credit score monitoring service. Once someone becomes a member, they are alwa
Slide 23: Footnotes
Footnotes (5) The measure of contribution profit (loss) is the primary measure of segment profit and loss reviewed by SoFi in accordance with ASC 280 and is, therefore, only measured and presented herein for total reportable segments. SoFi does not evaluate contribution profit (loss) at the consolid
Slide 24: Footnotes
Footnotes (10) In our determination of the contribution profit (loss) for our Lending, Technology Platform and Financial Services segments, we allocate certain expenses that are directly attributable to the corresponding segment. Directly attributable expenses primarily include compensation and bene