Slide 1: Q3 2026 Investor Summary
Q3 2026 Investor Summary September 29, 2026
Slide 2: Safe Harbor Statement
Safe Harbor Statement This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regardin
Slide 3: Who we are
Who we are Leader in intelligent business transformation solutions that power a world that works Trusted partner to thousands of global brands across sectors Differentiated value-driven, AI solutions Growing, profitable business model with strong cash generation Proven leadership team with a history
Slide 4: What we do
What we do The Intelligent Transformation Partner Design. We design fully integrated solutions, combining innovative thinking, data- driven insights, and sector expertise. We design, build, and run integrated human + AI operations inside the world’s most complex enterprises. Working with Build. clie
Slide 5: Who we serve
Attractive industry mix* Who we serve Other Healthcare 9% Tech & 7% consumer electronics 27% Partnering with leading brands globally BFSI 16% 4 of the 8 of the 3 of the Top 5 Top 10 Top 5 Media & Most valuable Tech and consumer Global healthcare Retail, comms companies(1) electronics companies compa
Slide 6: Why we win with AI
Why we win with AI We extend our market Clients turn to trusted outsourcing partners that have the scale, technology and domain expertise to successfully design, build & run AI solutions that enhance brand integrity and work at scale We broaden our value We introduce adjacent and complementary techn
Slide 7: Confidence in our future
Confidence in our future ~$2B of projected adjusted free cash Now ~50% flow over the next of our revenue is from 3 years ~50% business won & deployed since the introduction of AI Revenue 30%+ growth in 2026 Targeting <2x Revenue retention >4x adjusted net higher versus traditional business leverage
Slide 8: Built on a solid foundation
Built on a solid foundation Investment Grade financial profile ~16-year average tenure with our Top 25 clients 100bps gross margin improvement in new wins over last year ~15-year average tenure with our Top 50 clients $900M of debt paydown in last 3 years 98% client retention 5 years of raising divi
Slide 9: Evolution of our business
Evolution of our business All of our top 5 clients >90% of our top 100 have expanded into clients expanding into new new services with us services over the past 3 years 7% net reduction in Diversification of revenue moving to off- vertical mix shore locations over Strong growth in BFSI at 12% the la
Slide 10: Sources of new revenue
Sources of new revenue $3B from new and existing clients that has Today, ~$5B in new, AI- either gone through influenced revenue heavy transformation or has AI influencing the revenue $1.3B in revenues using $700M in revenues from our proprietary iX AI new high value services in platform growing seg
Slide 11: 2027 expectations
2027 expectations $6B+ ~2.2x net Revenue with potential to be 2H revenue momentum Revenue leverage by moved off-shore with from new end of 2027 of ~ 10% stable to services & growing technologies margins Notes: New business represents revenue from new business wins since the start of FY 2023, plus re
Slide 12: Why invest
Why invest Profitable business model with strong cash generation Strong competitive advantage driven by trusted expertise, proven, global-scale AI solutions and geographic breadth Expanding market share through a broad portfolio of services that addresses client demand for intelligent business trans
Slide 13: Leading industry recognition
Leading industry recognition 30+ Industry Awards and Industry Analyst Recognitions CUSTOMER EXPERIENCE AI, DATA & TECHNOLOGY SECTOR AND PROCESS PROPRIETARY TECHNOLOGY TRANSFORMATION AND TRANSFORMATION DOMAIN EXPERTISE TECHNOLOGY • Fraud Management Operations 2026 Globee Awards for CXM Services AI En
Slide 14: AI-ready content sharpens every answer
DRIVING CLIENT RESULTS: TECHNOLOGY & CONSUMER ELECTRONIC THE WINS AI-ready content sharpens every answer 41% increase in AI-generated answer accuracy THE PROBLEM A Fortune 500 tech provider couldn't scale AI across 6,000+ knowledge articles without losing consistency or accuracy — 34% rise in conten
Slide 15: Collections scale with a human + digital hybrid
DRIVING CLIENT RESULTS: TELECOM · LATAM THE WINS Collections scale with a human + digital hybrid 1,530 digital agents deployed THE PROBLEM A LATAM telecom growing fast — and a collections operation that couldn't scale without losing the personal touch. 1,200+ advisors seamlessly integrated THE SOLUT
Slide 16: Better answers, faster, with generative AI
DRIVING CLIENT RESULTS: TECHNOLOGY THE WINS Better answers, faster, with generative AI 65% improvement in advisor productivity THE PROBLEM Advisors at a multinational IT company needed faster, sharper answers to customers' technical queries. 4 min faster per customer query THE SOLUTION A secure Azur
Slide 17: Q3 2026 Results
Q3 2026 Results © 2026 Concentrix Corp. All rights reserved. Confidential and proprietary.
Slide 18: Q3 2026 results
Q3 2026 results Q3 2026 Q3 2025 Change Y/Y Q3 Commentary Revenue ($B) $2.45 $2.48 (1.2)% 50% of our revenue now comes from business we have won and deployed, Constant currency revenue within the past 3 years since the (0.5)% decline % introduction of AI. Non-GAAP operating income $309.0 $305.1 1.3%
Slide 19: CEO commentary
CEO commentary “This quarter, we reached an inflection point where 50% of our revenue is coming from business we have won and deployed within the last 3 years since the introduction of AI. While we are aggressively disrupting our own traditional business, the underlying new business is stronger and
Slide 20: Appendix
Appendix © 2026 Concentrix Corp. All rights reserved. Confidential and proprietary.
Slide 21: Use of Non-GAAP Information
Use of Non-GAAP Information In addition to disclosing financial results that are determined in accordance with GAAP, we also disclose certain non-GAAP financial information, including: • Constant currency revenue growth (decline), which is revenue growth (decline) adjusted for the translation effect
Slide 22: Use of Non-GAAP Information
Use of Non-GAAP Information • Free cash flow, which is cash flows from operating activities less capital expenditures, and adjusted free cash flow, which is free cash flow excluding the effect of changes in the outstanding factoring balance. We believe that free cash flow is a meaningful measure of
Slide 23: Reconciliation of GAAP to Non-GAAP Measures – Q3 2026 and Q3 2025
Reconciliation of GAAP to Non-GAAP Measures – Q3 2026 and Q3 2025 (in thousands) Three Months Nine Months Ended Ended August 31, 2026 August 31, 2026 Revenue $ 2,453,679 $ 7,416,543 Revenue growth (decline), as reported under U.S. GAAP (1.2) % 2.0% Foreign exchange impact 0.7 % (1.3)% Constant curre
Slide 24: Reconciliation of GAAP to Non-GAAP Measures – Q3 2026 and Q3 2025
Reconciliation of GAAP to Non-GAAP Measures – Q3 2026 and Q3 2025 (in thousands) Three Months Ended Nine Months Ended August 31, 2026 August 31, 2025 August 31, 2026 August 31, 2025 Net income (loss) $ (988,113) $ 88,110 $ (911,248) $ 200,460 Interest expense and finance charges, net 64,856 72,014 2
Slide 25: Reconciliation of GAAP to Non-GAAP Measures – Q3 2026 and Q3 2025
Reconciliation of GAAP to Non-GAAP Measures – Q3 2026 and Q3 2025 Three Months Ended Nine Months Ended August 31, 2026 August 31, 2025 August 31, 2026 August 31, 2025 Diluted earnings (loss) per common share (“EPS”) (6) $ (16.24) $ 1.34 $ (14.99) $ 3.01 Impairment charge 17.24 — 17.21 — Acquisition-
Slide 26: Reconciliation of GAAP to Non-GAAP Measures – Q4 2026 and FY2026 Guidance
Reconciliation of GAAP to Non-GAAP Measures – Q4 2026 and FY2026 Guidance (in thousands) Forecast Three Months Ending Fiscal Year Ending November 30, 2026 November 30, 2026 Low High Low High Revenue $ 2,410,000 $ 2,460,000 $ 9,826,543 $ 9,876,543 Revenue growth (decline), as reported under U.S. GAAP
Slide 27: Reconciliation of GAAP to Non-GAAP Measures – Historical + 2026 Forecast
Reconciliation of GAAP to Non-GAAP Measures – Historical + 2026 Forecast (in millions) Fiscal Year Ending November 30, 2026 CAGR ‘22A- 2021A 2022A 2023A 2024A 2025A 2026E (1) ’25A Revenue $5,587.0 $6,324.5 $7,114.7 $9,618.9 $9,825.8 $9,851.5 16% % Growth 18.4% 13.2% 12.5% 35.2% 2.2% 0.3% Operating i
Slide 28: Reconciliation of GAAP to Non-GAAP Measures – FY 2025
Reconciliation of GAAP to Non-GAAP Measures – FY 2025 (in millions) Fiscal Year Ended November 30, 2025 Net cash provided by operating activities $ 806,967 Purchases of property and equipment (234,496) Free cash flow 572,471 Change in outstanding factoring balances 53,933 Adjusted free cash flow $ 6