Concentrix Corporation · NASDAQ:CNXC

Concentrix — Q1 2026 Earnings Presentation

25 slides from Concentrix's earnings presentation, Mar 24, 2026

  1. Slide 1: Q1 2026 Investor Summary

    Q1 2026 Investor Summary March 24, 2026

  2. Slide 2: Safe Harbor Statement

    Safe Harbor Statement This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regardin

  3. Slide 3: Who we are

    Who we are Leader in intelligent business transformation solutions that power a world that works Trusted partner to thousands of global brands across sectors Differentiated value-driven, AI solutions Growing, profitable business model with strong cash generation Proven leadership team with a history

  4. Slide 4: What we do

    What we do Design. We design fully integrated solutions, combining innovative thinking, data- driven insights, and sector expertise. The intelligent Build. transformation partner. We build and integrate technology solutions and the infrastructure that powers them. We power a world that works, by sha

  5. Slide 5: Our services

    Our services Strategy Data & Enterprise Digital & Design Analytics Technology Operations Transforming experiences with Harnessing data and AI to Engineering, modernizing, and Combining expert knowledge, human-centered design and power transformation, integrating technologies for cutting-edge technol

  6. Slide 6: Who we serve

    Who we serve Attractive industry mix* Other Healthcare 9% Tech & 7% consumer electronics Partnering with leading brands globally 27% BFSI 16% 4 of the 8 of the 3 of the Top 5 Top 10 Top 5 Retail, Media & comms Most valuable Tech and consumer Global healthcare travel & 16% companies(1) electronics co

  7. Slide 7: How we deliver

    CONFIDENTIAL How we deliver Our teams deliver world class experiences Platform for thousands of global brand leaders Enabling Self-Service Enabling customers and internal teams to self-serve across channels, reducing effort Hundreds of thousands of active users put and improving issue resolution and

  8. Slide 8: Why we win with AI

    Why we win with AI We extend our market Clients turn to trusted outsourcing partners that have the scale, technology and domain expertise to successfully design, build & run AI solutions that enhance brand integrity and work at scale Market N We broaden our value We introduce adjacent and complement

  9. Slide 9: Driving client value: Energy client case study

    Driving client value: Energy client case study Powered by BEFORE • Limited visibility into customer conversations • AFTER Clear insight into drivers of first-contact resolution 16.5% Improvement in first contact resolution • Missed resolution • Fewer repeat contacts drivers and repeat- through targe

  10. Slide 10: Empowering Advisors to Close More Deals: Retail & Ecommerce

    Empowering Advisors to Close More Deals: Retail & Ecommerce | Agentic AI case study Powered by BEFORE • A premier moving AFTER • Agentic AI converts 175k Calls transcribed into and storage brand raw conversations actionable insights into clear, actionable 85% wanted to turn every customer insights d

  11. Slide 11: Why invest

    Why invest Powering a world that works Growing revenue with diverse client base of global brands Strong competitive advantage driven by trusted expertise, proven, global-scale AI solutions and geographic breadth Expanding market share through a broad portfolio of services that addresses client deman

  12. Slide 12: Q1 2026 Results

    Q1 2026 Results © 2026 Concentrix Corp. All rights reserved. Confidential and proprietary.

  13. Slide 13: Industry Analyst & Awards Highlights

    Industry Analysts Q1 FY2026 Everest Group recognized us as a Market Leader in the Payments Business Process Services (BPS) PEAK Matrix Assessment 2025. Industry Analyst & Awards Highlights 24 Industry Awards - Highlights include: • iX Hero recognized with a Brandon • Concentrix Agentic Operating • i

  14. Slide 14: CEO commentary

    CEO commentary “We continue to help clients capture measurable value from AI by being a trusted partner for these solutions. Our focus continues to be on winning the right long- term programs, combining integrated technology solutions and services.” Chris Caldwell, President & CEO, Concentrix © 2026

  15. Slide 15: Q1 2026 results

    Q1 2026 results Q1 Commentary Change Q1 2026 Q1 2025 Y/Y Delivers revenue and profit within guidance Revenue ($B) $2.50 $2.37 5.4% 1.9% revenue growth on constant currency basis year-over-year driven by AI-enabled, Constant currency revenue high-quality revenue and strong demand in 1.9% growth % BFS

  16. Slide 16: Q1 2026 summary

    Q1 2026 summary $2.5B • Delivers revenue and profit within guidance Revenue • Maintains consistent full year outlook 1.9% constant currency revenue growth • Saw continued demand for integrated solutions and iX Hero proprietary AI product • Strong momentum in iX Suite enterprise wins $2.61 per share

  17. Slide 17: Appendix

    Appendix © 2026 Concentrix Corp. All rights reserved. Confidential and proprietary.

  18. Slide 18: Use of Non-GAAP Information

    Use of Non-GAAP Information In addition to disclosing financial results that are determined in accordance with GAAP, we also disclose certain non-GAAP financial information, including: • Constant currency revenue growth, which is revenue growth adjusted for the translation effect of foreign currenci

  19. Slide 19: Use of Non-GAAP Information

    Use of Non-GAAP Information • Non-GAAP diluted EPS, which is diluted EPS excluding the per share, tax-effected impact of acquisition-related, integration and restructuring expenses, step-up depreciation, amortization of intangible assets, loss on held for sale, share-based compensation, certain debt

  20. Slide 20: Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and Q1 2025

    Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and Q1 2025 (in thousands) Three Months Ended February 28, 2026 Revenue $ 2,500,391 Revenue growth, as reported under U.S. GAAP 5.4 % Foreign exchange impact (3.5)% Constant currency revenue growth 1.9% Three Months Ended February 28, 2026 Februa

  21. Slide 21: Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and Q1 2025

    Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and Q1 2025 (in thousands) Three Months Ended February 28, 2026 February 28, 2025 Net income $ 21,589 $ 70,257 Interest expense and finance charges, net 75,317 72,994 Provision for income taxes 7,142 30,535 Other expense (income), net 14,511 (4,9

  22. Slide 22: Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and Q1 2025

    Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and Q1 2025 Three Months Ended February 28, 2026 February 28, 2025 Diluted earnings per common share (“EPS”) $ 0.33 $ 1.04 Acquisition-related, integration and restructuring expenses 0.57 0.28 Step-up depreciation 0.04 0.04 Debt costs 0.10 — Impu

  23. Slide 23: Reconciliation of GAAP to Non-GAAP Measures – Q2 2026 and FY2026 Guidance

    Reconciliation of GAAP to Non-GAAP Measures – Q2 2026 and FY2026 Guidance (in thousands) Forecast Three Months Ending Fiscal Year Ending May 31, 2026 November 30, 2026 Low High Low High Revenue $ 2,460,000 $ 2,485,000 $ 10,035,000 $ 10,180,000 Revenue growth, as reported under U.S. GAAP 1.75% 2.75%

  24. Slide 24: Reconciliation of GAAP to Non-GAAP Measures – Historical + 2026 Forecast

    Reconciliation of GAAP to Non-GAAP Measures – Historical + 2026 Forecast (in millions) Fiscal Year Ending November 30, CAGR ‘22A- 2021A 2022A 2023A 2024A 2025A 2026E (1) ’25A Revenue $5,587.0 $6,324.5 $7,114.7 $9,618.9 $9,825.8 $10,107.5 16% % Growth 18.4% 13.2% 12.5% 35.2% 2.2% 2.9% Operating incom

  25. Slide 25: Reconciliation of GAAP to Non-GAAP Measures – FY 2025

    Reconciliation of GAAP to Non-GAAP Measures – FY 2025 (in millions) Fiscal Year Ended November 30, 2025 Net cash provided by operating activities $ 806,967 Purchases of property and equipment (234,496) Free cash flow 572,471 Change in outstanding factoring balances 53,933 Adjusted free cash flow $ 6

Concentrix — Q1 2026 Earnings Presentation on 6ix