Slide 1: Q4/FY 2025 Investor Summary
Q4/FY 2025 Investor Summary January 13, 2026
Slide 2: Safe Harbor Statement
Safe Harbor Statement This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding
Slide 3: Who we are
Who we are Leader in intelligent business transformation solutions that power a world that works Trusted partner to thousands of global brands across sectors Differentiated value-driven, AI solutions Growing, profitable business model with strong cash generation Proven leadership team with a history
Slide 4: What we do
What we do Design. We design fully integrated solutions, combining innovative thinking, data- driven insights, and sector expertise. The intelligent Build. transformation partner. We build and integrate technology solutions and the infrastructure that powers them. We power a world that works, by sha
Slide 5: Our services
Our services Strategy Data & Enterprise Digital & Design Analytics Technology Operations Transforming experiences with Harnessing data and AI to Engineering, modernizing, and Combining expert knowledge, human-centered design and power transformation, integrating technologies for cutting-edge technol
Slide 6: Who we serve
Who we serve Attractive industry mix* Other Healthcare 9% Tech & 7% consumer electronics Partnering with leading brands globally 27% BFSI 16% 4 of the 8 of the 3 of the Top 5 Top 10 Top 5 Retail, Media & comms Most valuable Tech and consumer Global healthcare travel & 16% companies(1) electronics co
Slide 7: How we deliver
CONFIDENTIAL How we deliver Our teams deliver world class experiences Platform for thousands of global brand leaders Enabling Self-Service Enabling customers and internal teams to self-serve across channels, reducing effort Hundreds of thousands of active users put and improving issue resolution and
Slide 8: Why we win with AI
Why we win with AI We extend our market Clients turn to trusted outsourcing partners that have the scale, technology and domain expertise to successfully design, build & run AI solutions that enhance brand integrity and work at scale Market N We broaden our value We introduce adjacent and complement
Slide 9: Driving client value: Energy client case study
Driving client value: Energy client case study Powered by BEFORE • Limited visibility into customer conversations • AFTER Clear insight into drivers of first-contact resolution 16.5% First contact resolution • Missed resolution • Fewer repeat contacts drivers and repeat- through targeted 6% contact
Slide 10: Driving client value: Consumer Goods case study
Driving client value: Consumer Goods case study Powered by BEFORE • Inconsistent CSAT across channels AFTER • Faster, insight-led decisions 7% Average Handle Time (AHT) • Elevated AHT driven • Reduced AHT improvement by manual processes through automation • Clearer, more 1.8% • Limited, fragmented c
Slide 11: Industry view of Concentrix solutions
Industry view of Concentrix solutions Recognized by Industry Leaders • Customer Feedback Management Wave, Q4 2024 – Strong Performer and customer favourite • CX Strategy Consulting Services Wave, Q4 2024 – Strong Performer • Loyalty Services Wave, Q4 2024 – Contender • Adobe Services PEAK 2025 – Maj
Slide 12: Why invest
Why invest Powering a world that works Growing revenue with diverse client base of global brands Strong competitive advantage driven by trusted expertise, proven, global-scale AI solutions and geographic breadth Expanding market share through a broad portfolio of services that addresses client deman
Slide 13: Q4/FY 25 Results
Q4/FY 25 Results © 2026 Concentrix Corp. All rights reserved. Confidential and proprietary.
Slide 14: CEO commentary
CEO commentary “The investments we’ve made in the business are paying off with growth in our intelligent transformation solutions. As we enter 2026, we believe we are in a favorable position with the right strategy and the right model to drive ongoing growth and free cash flow.” Chris Caldwell, CEO,
Slide 15: Q4 results
Q4 results Exited the year with 3.1% CC revenue growth Commentary Change Q4 2025 Q4 2024 Y/Y Revenue growth of 3.1% on constant currency basis year-over-year driven by strong demand Revenue ($B) $2.55 $2.45 4.3% in BFSI, Travel and Media verticals Constant currency revenue NGOI decreased year-over-y
Slide 16: FY 2025 summary
FY 2025 summary $9.8B • Exceeded revenue guidance every quarter Revenue 2.1% constant currency • Generated $626M of adjusted free cash flow revenue growth • Returned more than $258 million to shareholders through share repurchases and dividends • Achieved breakeven on our investments in our iX $11.2
Slide 17: FY 2025 results and FY 2026 guidance
FY 2025 results and FY 2026 guidance On track for revenue growth and free cash flow growth in 2026 Change 2026 Guidance Commentary FY 2025 FY 2024 FY 2026 guidance Y/Y Revenue expectations for ongoing growth based Revenue ($B) $9.83 $9.62 2.2% $10.04-$10.18 on our positive track record of share gain
Slide 18: Appendix
Appendix © 2026 Concentrix Corp. All rights reserved. Confidential and proprietary.
Slide 19: Use of Non-GAAP Information
Use of Non-GAAP Information In addition to disclosing financial results that are determined in accordance with GAAP, we also disclose certain non-GAAP financial information, including: • Constant currency revenue growth, which is revenue growth adjusted for the translation effect of foreign currenci
Slide 20: Use of Non-GAAP Information
Use of Non-GAAP Information We believe that providing this additional information is useful to the reader to better assess and understand our base operating performance, especially when comparing results with previous periods and for planning and forecasting in future periods, primarily because mana
Slide 21: Reconciliation of GAAP to Non-GAAP Measures – Q4 2025 and Q4 2024
Reconciliation of GAAP to Non-GAAP Measures – Q4 2025 and Q4 2024 (in millions) Three Months Ended Fiscal Years Ended November 30, November 30, November 30, November 30, 2025 2024 2025 2024 Revenue $2,552.9 $2,448.0 $9,825.8 $9,618.9 Reported growth, as reported under U.S. GAAP 4.3% 1.3% 2.2% 1.4% F
Slide 22: Reconciliation of GAAP to Non-GAAP Measures – Q4 2025 and Q4 2024
Reconciliation of GAAP to Non-GAAP Measures – Q4 2025 and Q4 2024 (in millions) Three Months Ended Fiscal Year Ended November 30, 2025 November 30, 2024 November 30, 2025 November 30, 2024 Net income (loss) $(1,479.4) $115.7 $(1,278.9) $251.2 Interest expense and finance charges, net 69.9 76.1 290.3
Slide 23: Reconciliation of GAAP to Non-GAAP Measures – Q4 2025 and Q4 2024
Reconciliation of GAAP to Non-GAAP Measures – Q4 2025 and Q4 2024 Three Months Ended Fiscal Year Ended November 30, 2025 November 30, 2024 November 30, 2025 November 30, 2024 Diluted earnings (loss) per common share $(23.85) $1.72 $(20.36) $3.71 Impairment charges 24.58 - 24.22 - Acquisition-related
Slide 24: Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and FY 2026 Guidance
Reconciliation of GAAP to Non-GAAP Measures – Q1 2026 and FY 2026 Guidance (in millions) Forecast Three Months Ending February 28, 2026 Fiscal Year Ending November 30, 2026 Low High Low High Revenue $ 2,475.0 $ 2,500.0 $ 10,035.0 $ 10,180.0 Revenue growth, as reported under U.S. GAAP 4.4% 5.4% 2.1%
Slide 25: Reconciliation of GAAP to Non-GAAP Measures – Historical + 2026 Forecast
Reconciliation of GAAP to Non-GAAP Measures – Historical + 2026 Forecast (in millions) Fiscal Year Ending November 30, CAGR ‘22A- 2021A 2022A 2023A 2024A 2025A 2026E (1) ’25A Revenue $5,587.0 $6,324.5 $7,114.7 $9,618.9 $9,825.8 $10,107.5 16% % Growth 18.4% 13.2% 12.5% 35.2% 2.2% 2.9% Operating incom