Slide 1: Q1 2025 Investor Summary
Q1 2025 Investor Summary March 26, 2025
Slide 2: Safe Harbor Statement
Safe Harbor Statement This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding
Slide 3: CEO commentary
CEO commentary: “Our Q1 results demonstrate our progress as we win quality business and take advantage of GenAI opportunities, leveraging our unique technology and service capabilities to drive our clients’ success.” Chris Caldwell, CEO, Concentrix © 2025 Concentrix Corp. All rights reserved. Confid
Slide 4: Who we are
Who we are Leader in intelligent business transformation services that power a world that works Trusted partner to thousands of global brands across sectors Leader in AI-powered solutions Growing, profitable business model with strong cash generation Proven leadership team with a history of discipli
Slide 5: What we do
What we do Design. We design fully integrated solutions, combining innovative thinking, data- driven insights, and sector expertise. The intelligent Build. transformation partner. We build and integrate technology solutions and the infrastructure that powers them. We power a world that works, by sha
Slide 6: Our services
Our services Solution-focused. Tech-powered. Intelligence-fueled. Strategy Data & Enterprise Digital & Design Analytics Technology Operations Transforming experiences with Harnessing data and AI to Engineering, modernizing, and Combining expert knowledge, human-centered design and power transformati
Slide 7: Who we serve
Who we serve Attractive industry mix(1) Other Healthcare 9% Tech & 8% consumer electronics Partnering with leading brands globally 28% BFSI 15% 4 of the 9 of the 3 of the Top 5 Top 10 Top 5 Retail, Media & comms Most valuable Tech and consumer Global healthcare travel & 16% companies(1) electronics
Slide 8: Why we win with GenAI
Why we win with GenAI We extend our market Clients turn to trusted outsourcing partners that have the scale, technology and domain expertise to successfully design, build & run GenAI solutions that enhance brand integrity and work at scale Market N We broaden our value We introduce ancillary and com
Slide 9: Our GenAI solutions
Our GenAI solutions Enabling Self-Service Enabling customers and internal teams to self-serve across channels, reducing effort Built on and improving issue resolution and productivity. Millions of customer interactions fueling our data & insight model Empowering Teams Augmenting human experts with A
Slide 10: Client examples
Client examples GenAI Conversational Assist Enabling Self-Service Major American airline Improving efficiency with Concentrix GenAI sentiment analysis 58% reduction in coaching time 19% reduction in time to resolution 20% improvement in quality scores GenAI Performance Improvement Multinational conf
Slide 11: Why invest
Why invest Powering a world that works Stable, growing client base of global brands across sectors Strong competitive advantage driven by trusted expertise, proven, global-scale AI solutions and unparalleled geographic breadth Expanding market share through a broad portfolio of services that address
Slide 12: Q1 2025 Financial Highlights
Q1 2025 Financial Highlights © 2025 Concentrix Corp. All rights reserved. Confidential and proprietary.
Slide 13: Q1 2025 Summary
Q1 2025 Summary • Exceeded revenue and profit guidance • Reiterated our full year guidance and remain on track to generate $625-650 million of adjusted free cash flow for the year • Expect to return more than $240 million+ to shareholders in FY 2025 through share repurchases and dividends • Showed o
Slide 14: Q1 2025 Results
Q1 2025 Results On track for revenue growth, margin expansion and free cash flow growth in 2025 Change Commentary Q1 2025 Q1 2024 FY 2025 guidance Y/Y Revenue ($B) $2.372 $2.403 (1.3)% $9.5-$9.6B Revenue growth driven by solid demand across verticals Constant currency revenue 1.3% 0-1.5% growth % No
Slide 15: Appendix
Appendix © 2025 Concentrix Corp. All rights reserved. Confidential and proprietary.
Slide 16: Use of Non-GAAP Information
Use of Non-GAAP Information In addition to disclosing financial results that are determined in accordance with GAAP, we also disclose certain non-GAAP financial information, including: • Constant currency revenue growth, which is revenue growth adjusted for the translation effect of foreign currenci
Slide 17: Use of Non-GAAP Information
Use of Non-GAAP Information We believe that providing this additional information is useful to the reader to better assess and understand our base operating performance, especially when comparing results with previous periods and for planning and forecasting in future periods, primarily because mana
Slide 18: Reconciliation of GAAP to Non-GAAP Measures – Q1 2025 and Q1 2024
Reconciliation of GAAP to Non-GAAP Measures – Q1 2025 and Q1 2024 (in millions) Three Months Ended February 28, 2025 Revenue $2,372.2 Reported growth, as reported under U.S. GAAP (1.3)% Foreign exchange impact 2.6 % Pro forma constant currency revenue growth 1.3 % (in millions) Three Months Ended Fe
Slide 19: Reconciliation of GAAP to Non-GAAP Measures – Q1 2025 and Q1 2024
Reconciliation of GAAP to Non-GAAP Measures – Q1 2025 and Q1 2024 (in millions) Three Months Ended February 28, 2025 February 29, 2024 Net income $70.3 $52.1 Interest expense and finance charges, net 73.0 82.4 Provision for income taxes 30.5 20.7 Other expense (income), net (4.9) (6.8) Acquisition-r
Slide 20: Reconciliation of GAAP to Non-GAAP Measures – FY 2025 Guidance
Reconciliation of GAAP to Non-GAAP Measures – FY 2025 Guidance (in millions) Forecast Three months ending May 31, 2025 Fiscal Year Ending November 30, 2025 Low High Low High Revenue $ 2,370.0 $ 2,390.0 $ 9,490.0 $ 9,635.0 Revenue growth, as reported under U.S. GAAP (0.40)% 0.35% (1.35)% 0.15% Foreig
Slide 21: Reconciliation of GAAP to Non-GAAP Measures – Historical + 2025 Forecast
Reconciliation of GAAP to Non-GAAP Measures – Historical + 2025 Forecast (in millions) Fiscal Year Ending November 30, CAGR ‘21A- 2021A 2022A 2023A 2024A 2025E (1) ’24A Revenue $5,587.0 $6,324.5 $7,114.7 $9,618.9 $9,562.5 20% % Growth 18.4% 13.2% 12.5% 35.2% (0.6)% Operating income $572.4 $640.2 $66
Slide 22: Reconciliation of GAAP to Non-GAAP Measures – FY 2024
Reconciliation of GAAP to Non-GAAP Measures – FY 2024 (in millions) Fiscal Year Ended November 30, 2024 Net cash provided by operating activities $ 667.5 Purchases of property and equipment (238.8) Free cash flow 428.7 Change in outstanding factoring balances 45.8 Adjusted free cash flow $ 474.5 © 2