Shoppers Stop Limited · NSE:SHOPERSTOP
Shoppers Stop — Q3 FY2020 Earnings Presentation
37 slides from Shoppers Stop's earnings presentation, Jan 31, 2020
Slide 1: Investors' presentation cover letter to exchanges
SEC/98/2019-20 January 31, 2020 BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers, Exchange Plaza, Dalal Street, Fort, Bandra-Kurla Complex, Bandra (East), Mumbai 400 001. Mumbai 400 051. Stock Code : 532638 Stock Symbol : SHOPERSTOP Dear Sir / Madam, Sub: Investors’ pre
Slide 2: Quarterly Performance: Q3 FY20
Quarterly Performance : Q3 FY20 1
Slide 3: Company at a glance
Company at a glance 1st Department 110M Customer Store in India visits ~ 7.5K ~ 14.3K Brand Employees Associates 274 ~4.5M 500+ Fashion and stores retail space Beauty Brands 2
Slide 4: Growth Acceleration: 5 stores launched on a single day
Growth Acceleration: 5 stores launched on a Single Day on 19th Dec • During the year Opened 8 department stores and 20 beauty doors • During the quarter added 6 department stores and 9 beauty doors Crowne Mall, Lucknow Elpro, Pune • Positive EBITDA from the first operating quarter • Continue to acce
Slide 5: Presence in 42 Cities
Presence In 42 Cities Vadodara Bhubhaneshwar Mangalore Guwahati Hyderabad iit. 2" Vy Aurangabad Kalyan Coimbatore - Gurgaon Delhi — _ Ahmedabad — Indore N@4"4 Amritsar — Kolhapur b3 ‘ Cochin Chennai Mum A vats Ranchi Meerut Agra Surat Jalandhar Thane Mysore Vizag lore: Vijayawada B anga ore ™""" Luc
Slide 6: Our Customer
Our Customer Our Core customer is a young family where the woman is the primary influence. These upwardly mobile, middle to high income family shops across our stores for the widest selection of brands. We have a fast growing base of young consumers of 18-25 years of age. These customers are shoppin
Slide 7: Strategic Pillars
First Citizen Program Personal Shopper Program Strategic Pillars Beauty Private Brands 6
Slide 8: First Citizen Loyalty Program
First Citizen Loyalty Program 6.8 M FIRST CITIZEN 84% CONTRIBUTION TO L O YA L T Y P R O G R A M C O M PA N Y S A L E S MEMBERS • Key Growth Engine for the Business • Celebrating 25 years of our loyalty : First Citizen Program • New enrollment in Q3: +0.3M, +32% YoY, exhibiting strong affinity towar
Slide 9: Personal Shopper Program
Personal Shopper Program 14%+ C O N T RIBT UO N TO 2.8X AV E R AG E T I C K E T SALES SIZE + 5 % Yo Y Providing a delightful shopping experience with our Personal Shopper Service. Consistent Customer Satisfaction (CSAT) score average ~ +93% CSAT score 94% 93.7% 93.4% 93.0% 93% 92.5% 92% • Exclusive
Slide 10: Private Brands
PRIVATE BRANDS 12% C O N T R I B U T I O N T O T O TA L S A L E S
Slide 11: Beauty
• Continued dominance in Beauty segment across all channels. • 9 New Stores in Q3: 3 Standalone & 6 Shop-in-Shop • Launched 4 New Brands BEAUTY 150+ 17%+ BEAUTY BRANDS C O N T R I B U T I O N T O T OTA L S A L E S
Slide 12: Digital Footprint: Omni Channel
Digital Footprint : Omni Channel – Symbiotic Relationship of Clicks & Bricks +18 M +25,000 1.5% +8.4 M VISITS PIN CODE CONTRIBUTUON MOBILE APP COVERAGE TO SALES DOWNLOAD • 1.2M App downloads in Q3 • Endless Aisle rolled out across all Shoppers Stop stores • Card less First Citizen Program • Buy Onli
Slide 13: New Department Store Additions Q3 FY20
New Department Store Additions Q3 FY20 12
Slide 14: Tapasya, Gurugram
TAPASYA,GURUGRAM 65,987 SQ FT. 13
Slide 15: Lucknow
S [e) 2 = o) 2 —_ 36,375 SQ FT.
Slide 16: Pune
PUNE 35,000 SQ. FT. 15
Slide 17: Seawoods, Nerul
SEAWOODS, NERUL 19,394 SQ FT. 16
Slide 18: Bhubhaneshwar
BHUBHANESHWAR 37,500 SQ FT. 17
Slide 19: Manisquare, Kolkatta
MANISQUARE, KOLKATTA 18 36,763 SQ FT.
Slide 20: New MAC Store Additions Q3 FY20
New MAC Store Additions Q3 FY20 19
Slide 21: Manisquare, Seawoods, Vegas Mall
MANISQUARE 36,763 SQ FT. SEAWOODS 300+ 19,394 SQ BRANDS VEGASFT. MALL,20DELHI 300+ BRANDS
Slide 22: Lulumall, Kochi
MANISQUARE SEAWOODS 19,394 SQ FT. LULUMALL, KOCHI 300+ BRANDS 21
Slide 23: Utkal Mall Bhubhaneshwar
/ - / UTKAL MALL BHUBHANESHWAR 22
Slide 24: Marketing Campaigns
Marketing Campaigns 23
Slide 25: Marketing Campaigns
Marketing Campaigns S II OI'l'~.R~ s 1 01' lfAUlY I FISHIONI FRAGIAN([S IICCEIIOIIB I M.IKEOYIRII OFFERII HOlliER'S CAY IPEOAl 6 TONI ~ORE. ___.._..______ STAR T SOMETHI NG N EW ~_ ... ...,_......... ,.,. · .1101011 UUI IIS • SHOPPERS STOP Cl!!!!'!l~ . . VEROMODA' START SOMETHING NEW Black Friday Sa
Slide 26: Technology
Technology 25
Slide 27: Technology Investment to improve Customer Experience
Technology Investment to improve Customer Experience and underpin growth with agility • SAP ERP expected to go live on Q1 FY21 • New Loyalty First Citizen Program Technology Upgrade (Gravity by Juggernaut): Replacement of home-grown solution with advanced features in analytics and customer offerings
Slide 28: Financial Overview
Financial Overview 27
Slide 29: Operational Indicators – Q3 2019-20
Operational Indicators – Q3-2019-20 Conversion %* ASP ( In Rs. ) 0.4% 2.3% 23.3% 23.4% 1,175 1,155 Q3 18 Q3 19 Q3 18 Q3 19 Transaction Size ( In Rs.) 7.0% 3,686 3,445 As we are in the process of transitioning from manual to automatic recording of Customer Q3 18 Q3 19 Entry the no’s are not comparabl
Slide 30: Financial Overview: Shoppers Stop Limited Q3FY20
FINANCIAL OVERVIEW : SHOPPERS STOP LIMITED : Q3FY20 Non - GAAP Financials GAAP Financials Q3-20 Q3-19 Gr% Q3-20 Q3-19 Gr% MARGIN Revenue 1,299.5 1,260.0 3.1% 994.1 999.1 -0.5% Other Income 18.3 17.4 5.3% 6.6 2.9 131.5% Total Revenue 1,317.8 1,277.4 3.2% 1,000.7 1,002.0 -0.1% Margin 431.2 417.3 3.3%
Slide 31: Financial Overview: YTD Dec FY20
FINANCIAL OVERVIEW : SHOPPERS STOP LIMITED : YTD Dec FY20 Non - GAAP Financials GAAP Financials YTD Dec-20 YTD Dec-19 Gr% YTD Dec-20 YTD Dec-19 Gr% Revenue 3,469.3 3,383.8 2.5% 2,671.8 2,690.2 -0.7% Other Income 48.3 46.0 4.9% 27.1 12.6 115.9% Total Revenue 3,517.6 3,429.8 2.6% 2,698.9 2,702.8 -0.1%
Slide 32: Financial Overview: Balance Sheet
FINANCIAL OVERVIEW : BALANCE SHEET Particulars Dec,19 Mar,19 Networth 993 978 Loan Fund 11 40 Total Liabilities 1,004 1,018 Fixed Assets (WDV) 681 630 Lease Deposit 205 183 Investments in CBL & FRL 215* 267 *Crossword Book Store Limited : Rs 54 Crs Investment in Mutual Fund 170 42 *Future Retail Lim
Slide 33: Financial Overview: Cash Flow
FINANCIAL OVERVIEW : CASH FLOW Particulars Dec-19 Dec-18 Cash Profit from Operations (after tax) 172 162 Increase in Creditors for Goods 207 925 Increase in Other Creditors and Liabilities 83 21 Increase in Inventories (78) (833) Increase in Loans & Advances & Sundry Debtors (59) 22 Cash generated f
Slide 34: Financial Overview: Key Financial Ratio
FINANCIAL OVERVIEW : KEY FINANCIAL RATIO Profitability and Efficieny Ratios Valuation Parameters* Year To March Q3-20 FY19 FY18 FY17 FY16 Year To March FY19 FY18 FY17 FY16 Inventory Days* 153 142 120 116 138 Adj. Diluted EPS 9.0 1.4 -2.4 3.0 Debtors Days 4 4 4 3 2 Y-o-Y Growth (%) 563.0% 156.5% -179
Slide 35: Environment and Social Initiatives
Environment and Social Initiatives Initiatives taken during the year • All plastic bags were replaced with paper bags across all the stores. This will reduce plastic consumption by 40 tons • In NCR Region, transport to stores from Distribution Centre is through by CNG vehicles to reduce pollution •
Slide 36: Disclaimer
DISCLA IM E R Certain statements in this release concerning our future growth prospects are forward-looking statements within the meaning of applicable securities laws and regulations, and which involve number of risks and uncertainties, beyond the control of the Company, that could cause actual res
Slide 37: Contact investor@shoppersstop.com
In case of any clarifications please contact on investor@shoppersstop.com 36