Falabella S.a. · BCS:FALABELLA
Falabella — 20th LatAm Conference Santander 2024
26 slides from Falabella's conference presentation, May 21, 2024
Slide 1: Conference Presentation – 20th LatAm Conference Santander
CONFERENCE PRESENTATION 20th LatAm Conference Santander May 2024 1
Slide 2: Cautionary Statement
Cautionary Statement This document contains "forward-looking statements," relating to, among other things, future operating and financial results, project performance, expenses, the impact of acquisitions and divestments, business strategy and any restructuring plans. These statements use words, and
Slide 3: Physical and Digital ecosystem with diversified presence across Latin America
Physical and Digital ecosystem with diversified presence across Latin America US$ 442 MM1 (+14% YoY) Mallplaza Revenue Key Financial Figures1 US$ 6.5 Bn4 (+1% YoY) US$ 10.3 Bn2 Gross Loan Book (-8% YoY) Retailers revenue US$ 11.6 Bn Total Revenue US$ 560 MM3 (+0% YoY) Third-party sales (3P) Clients
Slide 4: Constantly evolving to meet our customers' demands
Constantly evolving to meet our customers’ demands Born over 130 years ago as a tailor shop, built a powerful model with important synergies, based on the virtuous 2018 circle between retail, financial services and malls Organic initiatives 1980 1993-5 1999 2006 2015 2018 2021 2022 First IKEA Falabe
Slide 5: Physical and Digital ecosystem with diversified presence across Latin America
Physical and Digital ecosystem with diversified presence across Latin America Present in all major LatAm markets Department 44 Stores 33 Stores 26 Stores Stores 7 Countries Home Improvement 89 Stores 56 Stores 43 Stores 7 Stores 54 Stores 4 Stores 13 Stores Supermarkets 72 Stores 89 Stores Key highl
Slide 6: Contribution breakdown
Contribution breakdown MIX BY COUNTRY MIX BY BUSINESS Home Improvement 38% 29% US$ 5.0 billion Revenue EBITDA Mexico revenue 2% Revenue 1% EBITDA Colombia Department Stores 24% 11% 17% Revenue US$ 3.1 billion Revenue EBITDA 10% EBITDA revenue Peru Supermarkets 17% 12% 25% Revenue Brazil 2% Revenue U
Slide 7: Our Strategy
OUR STRATEGY 7
Slide 8: Our virtuous cycle results from our omnichannel retail, marketplace and financial services
Our virtuous cycle results from our omnichannel retail, marketplace and • Sodimac • Banco Falabella financial services leveraging each other • Mallplaza to grow • Falabella • Falabella.com • IKEA • Sodimac • CMR Falabella 35 million • Sodimac Total Customers 20 thousand Sellers • Sodimac • Banco Fal
Slide 9: We transform our ecosystem leveraging data, technology and people
In this way, we transform our ecosystem by leveraging our data, technology and people, with a focus on sustainability Customer Journey INTERMEDIATION FINANCIAL TRAFFIC LOYALTY DELIVERY & RETAIL SERVICES Home Delivery Commited to ESG and a Data Analytics Technology Talent sustainable business develop
Slide 10: Falabella Retail at a glance
Falabella Retail at a glance Chile – Revenue (US$ MM) 2.247 2.055 3.1 Total Revenues (US$ B) 1.500 1.583 1.756 397 390 28% Gross Margin (%) 2019 2020 2021 2022 2023 1Q23 1Q24 Perú – Revenue (US$ MM) 928 842 30% Online Penetration (%) 662 724 560 172 196 Regional Presence 2019 2020 2021 2022 2023 1Q2
Slide 11: Home Improvement at a glance
Home Improvement at a glance Chile – Revenue (US$ MM) 3.316 3.013 5.0 Total Revenues (US$ B) 2.132 2.333 2.409 675 636 30% Gross Margin (%) 2019 2020 2021 2022 2023 1Q23 1Q24 Perú – Revenue (US$ MM) 14% Online Penetration (%) 682 779 863 716 599 195 199 Regional Presence 2019 2020 2021 2022 2023 1Q2
Slide 12: Supermarket at a glance
Supermarket at a glance 2.2 Total Revenues (US$ B) Chile – Revenue (US$ MM) 1.008 1.025 1.002 883 25% Gross Margin (%) 765 247 243 2019 2020 2021 2022 2023 1Q23 1Q24 5% Online Penetration (%) Perú – Revenue (US$ MM) Regional Presence 1.173 1.104 1.262 1.194 898 275 324 161 Stores 2019 2020 2021 2022
Slide 13: Mallplaza at a glance
Mallplaza at a glance 442 Total Revenues (US$ MM) Chile – Revenue (US$ MM) 347 389 77% EBITDA Margin (%) 302 259 177 94 104 2019 2020 2021 2022 2023 1Q23 1Q24 96% Occupancy Rate (%) Colombia – Revenue (US$ MM) Regional Presence 37 28 21 12 13 12 7 26 2019 2020 2021 2022 2023 1Q23 1Q24 Shopping Malls
Slide 14: E-commerce at a glance
E-commerce at a glance Total Online GMV (US$ MM) 2,911 2,718 2,228 2,389 2.4 Total GMV (US$B) 988 534 535 2019 2020 2021 2022 2023 1Q23 1Q24 Chile Peru Colombia Others 42% Penetration of Click & Collect (% total) 3P GMV (US$ MM) 536 534 549 465 34 Dispatches (#MM) 161 123 134 2019 2020 2021 2022 202
Slide 15: Evolution of our e-commerce strategy with a simpler omnichannel proposal
We announced the evolution of our e-commerce strategy with a simpler and value-oriented omnichannel proposal Sellers Sellers Sellers Sellers Shared Services: Product, Home Delivery, CX and Digital Marketing 15
Slide 16: Financial Services at a glance
Financial Services at a glance Credit card & passive account openings (MM) 3,2 6.5 Loan Book (US$B) 2,5 2,7 1,4 0,9 0,7 0,6 7.4 Active Customers (# 2019 2020 2021 2022 2023 1Q23 1Q24 MM) Credit Card Passive Account Credit & debit card purchases (US$ MM) 4.4% Consolidated NPL (+90 18.637 19.662 days)
Slide 17: Financial Highlights
FINANCIAL HIGHLIGHTS eer ok LA ESSODIMAC, #:TOTTUS ©) mallplaza g& Bancofalabela falabellacom e s
Slide 18: Main financials figure
Main financials figure Total Revenues (US$ MM) Gross Profit (US$ MM) 12.515 4.179 4.078 11.686 11.455 3.666 9.586 9.645 3.425 3.150 +4,2% +20,3% 2.799 2.916 837 1.007 2019 2020 2021 2022 2023 1Q23 1Q24 2019 2020 2021 2022 2023 1Q23 1Q24 EBITDA (US$ MM) Net Income (US$) 664 1.614 1.163 957 301 844 75
Slide 19: Summary Financials (US$ MM)
Summary Financials (US$ MM) Var mar-24 2019 2020 2021 2022 2023 mar-23 mar-24 vs mar-23 Total sales Total sales 9.334 9.827 13.132 12.717 11.394 2.811 2.733 -3% GMV Online 988 2.228 2.911 2.718 2.389 534 535 0% GMV own products (1P) 827 1.763 2.375 2.184 1.840 411 401 -2% GMV third-party products (3
Slide 20: Financial Position
Financial Position Debt By Creditor Debt By Maturity Net Financial Debt/EBITDA Net Leverage (times) w/o Banking Operations w/o Banking Operations (times) w/o Banking Operations w/o Banking Operations 3% Mar-24 5.7 Mar-24 1.0 22% Mar-23 7.3 Mar-23 1.2 78% Bonds Short Term 97% Banks Facilities Long Te
Slide 21: ESG
ESG
Slide 22: Falabella's purpose is supported by five ESG pillars
Falabella’s purpose is supported by five ESG pillars with clear aspirations and goals aligned with the Sustainable Development Goals Making life simpler and more enjoyable Environmental Social Governance CLIMATE CIRCULARITY DIVERSITY, EQUITY SOCIAL CORPORATE ACTION AND WASTE AND INCLUSION IMPACT GOV
Slide 23: Environmental Results
Environmental Results Our Commitments 2023 PROGRESS During 2023, we Carbon Footprint made significant 0 net emissions -20% in Scopes 1 and 2 vs 2021 …of Scopes efforts to by 2035 1 and 2 emissions achieve our -65% of emissions by 2030 environmental goals Energy supply 65% from renewable 73% …of our
Slide 24: Social Results
Social Results Pillars 2023 PROGRESS Diversity, Equity Generating 39.4% +335 and Inclusion 51.2% women in Top impact in our women in women in total & Middle “Fuertes y workforce Management Fantásticas” value chain to positions build more equitable +100,000 +33,000 +1,700 Social Impact individuals so
Slide 25: Sustainability efforts recognized by S&P's Dow Jones Sustainability Index
These sustainability efforts have been recognized by S&P’s Dow Jones Sustainability Index, as we are the only Chilean retailer recognized within the TOP 10% of CSA results. In addition, Falabella reached an A qualification in the MSCI assessment, for the first time. 2023 DJSI 2023 2016 2020 A MSCI B
Slide 26: Contact
E-mail inversionistas@falabella.cl Website investors.falabella.com 26