Servicenow, Inc. · NYSE:NOW
Servicenow — Shareholder Meeting (May 2023)
13 slides from Servicenow's shareholder meeting presentation, May 19, 2023
Slide 1: Investor Outreach for June 1, 2023 Annual Shareholders Meeting
Investor Outreach for June 1, 2023 Annual Shareholders Meeting
Slide 2: Executive Summary
Executive Summary Strong Growth and Continued Progress Against Financial and Strategic Priorities • Sustained strong organic growth at an unprecedented scale, with continued outperformance and strategic initiatives differentiates us as we work towards becoming the Defining Enterprise Software Compan
Slide 3: Success for our Customers Drives Superior Returns for our Investors
Success for our Customers Drives Superior Returns for our Investors We continue to drive operational excellence and long-term share price outperformance Non-GAAP Subscription Revenues(1) Renewal Rates(1) Customers >$1M Annual Contract Value(1) +29% 1,637 $8.00 +28% $7.17B 98% 98% 98% 1,346 $5.50B $7
Slide 4: Our People are Our Greatest Asset
Our People are Our Greatest Asset To capture our tremendous opportunity, we will continue to hire and invest for growth Our long-term success and ability to remain NOW Employee Count competitive depend on our talent • Despite macroeconomic turmoil and 20,433 headwinds affecting the technology sector
Slide 5: Shareholder Engagement and Our Response
Shareholder Engagement and Our Response Our Compensation Committee regularly evaluates feedback on our compensation program Vote Result Action Feedback Commitment We maintained our After our 2022 Annual ongoing program Shareholders Meeting, we: design and committed generally approved to not issue ad
Slide 6: Compensation Program Supports Business Priorities
Compensation Program Supports Business Priorities Program design links payout to financial and operational performance creating shareholder value Element Structure Purpose Base salary Fixed compensation in line with market and peer group practices • Market- and peer group- aligned compensation to at
Slide 7: Compensation Discussion Topics with Shareholders
Compensation Discussion Topics with Shareholders Separate from the PSO quantum concerns, we discussed ongoing features of our pay program Discussion Topic ServiceNow Consideration • NNACV is unique to our business model by driving both short- and long-term success Use of NNACV in both the • NNACV dr
Slide 8: Equity Incentive Plan Use
Equity Incentive Plan Use Requesting approval of an additional 10,100,000 shares for our 2021 Equity Incentive Plan(1) Proposed plan supports broad-based equity grants Equity Incentive Plan is designed with best practices in mind • We have provided opportunity for 87% of our employees to receive equ
Slide 9: Diverse and Experienced Board
Diverse and Experienced Board Comprised of directors with diverse backgrounds and expertise to provide rigorous oversight Comp. Bill McDermott Jeffrey Miller Cmte. Chair Fred Luddy Board Chairman & CEO Lead Independent Director Founder President & CEO, JAMM Ventures NEW Nom. & Gov. Audit Deborah Bla
Slide 10: Activating ESG with ServiceNow
Activating ESG with ServiceNow We help customers and partners turn their ESG strategy into action powered by the Now Platform 1 The Power of ServiceNow Solutions to address ESG (ESG Command Center, Supply Chain Risk Management, HR Service Delivery) Environmental Social Governance 2 Leverage ServiceN
Slide 11: Global Impact
Global Impact Three pillars underpin our ESG strategy and are enabled by our Now Platform and solutions Sustaining Our Planet (Environmental) Creating Equitable Opportunity (Social) Acting with Integrity (Governance) Championing the transition Making work more equitable, accessible, and Building tru
Slide 12: We Appreciate Your Support at the 2023 Annual Shareholders Meeting
We Appreciate Your Support at the 2023 Annual Shareholders Meeting Board Voting Recommendations 1. FOR the election of directors 2. FOR the advisory vote to approve the compensation of our named executive officers 3. FOR the ratification of the appointment of PricewaterhouseCoopers LLP as our indepe
Slide 13: Safe Harbor and Other Information
Safe Harbor and Other Information This presentation contains “forward‐looking” statements that are based on our management’s beliefs and assumptions and on information currently available to management. Forward‐looking statements include information concerning our possible or assumed strategy, futur