Servicenow, Inc. · NYSE:NOW
Servicenow — Shareholder Meeting (May 2024)
12 slides from Servicenow's shareholder meeting presentation, May 10, 2024
Slide 1: Investor Outreach for May 23, 2024 Annual Shareholders Meeting
Investor Outreach for May 23, 2024 Annual Shareholders Meeting SERVICEN W®
Slide 2: Executive Summary
© 2024 ServiceNow, Inc. All Rights Reserved. Executive Summary Our Strong Performance Continues to Deliver Outstanding Shareholder Returns • Unique business with one of the highest growth rates of any large-cap software company(1) and shareholder returns meaningfully above peers and the broader mark
Slide 3: Delivering Continued Superior Shareholder Value
© 2024 ServiceNow, Inc. All Rights Reserved. 3 Delivering Continued Superior Shareholder Value Note: Numbers are rounded for presentation purposes. (1) Source: S&P Capital IQ, based on closing price on December 31, 2023, for period beginning December 31, 2018. Includes 2023 Proxy Peers companies tha
Slide 4: Human Capital is a Strategic Advantage
© 2024 ServiceNow, Inc. All Rights Reserved. 4 Note: Data is as of December 31, 2023. *Employee engagement is measured by the % favorable response to 5 questions on our employee voice survey, which are focused on employee motivation, pride, recommendation, and present and future commitment to the co
Slide 5: Executive Compensation Responsive Actions
© 2024 ServiceNow, Inc. All Rights Reserved. Executive Compensation Responsive Actions The Compensation Committee implemented changes responsive to shareholder feedback Following our 2023 Annual Meeting, the Compensation Committee undertook a robust process to address shareholder feedback regarding
Slide 6: Transition Plan for Long-Term Incentives
© 2024 ServiceNow, Inc. All Rights Reserved. Transition Plan for Long-Term Incentives To facilitate a seamless adjustment to the new executive compensation program and to retain the program’s incentive and retentive characteristics, the Compensation Committee approved additional modifications to our
Slide 7: Diverse and Experienced Board
© 2024 ServiceNow, Inc. All Rights Reserved. Diverse and Experienced Board (1) Lead Independent Director AC: Audit Committee LD&C: Leadership Development & Compensation Committee N&G: Nominating & Governance Committee LID Refreshment • Ms. Bostrom will succeed Mr. Miller effective at the 2024 Annual
Slide 8: We Appreciate Your Support at the 2024 Annual Shareholders Meeting
© 2024 ServiceNow, Inc. All Rights Reserved. We Appreciate Your Support at the 2024 Annual Shareholders Meeting Board Voting Recommendations The nominees bring a unique set of skills and experiences to the Board which are aligned with our strategy; 55% of the nominees bring gender or ethnic diversit
Slide 9: Appendix
Appendix
Slide 10: Changes to incentive metrics to eliminate overlap
© 2024 ServiceNow, Inc. All Rights Reserved. Annual Cash Incentive Plan From To • NNACV (60%) • Subscription Revenue (20%) • Operating Margin (20%) • NNACV (70%) • Operating Margin (30%) Performance RSUs From To(1) • NNACV (70%) over 1 year • Free Cash Flow Margin (30%) over 1 year • rTSR (20% modif
Slide 11: Sustaining Our Planet, Acting with Integrity, Creating Equitable Opportunity
© 2024 ServiceNow, Inc. All Rights Reserved. Sustaining Our Planet Championing the transition to a net-zero world Acting with Integrity Building trust through ethical, transparent, and secure business practices Creating Equitable Opportunity Making work more equitable, accessible, and rewarding for
Slide 12: Safe Harbor and Other Information
© 2024 ServiceNow, Inc. All Rights Reserved. Safe Harbor and Other Information This presentation contains “forward‐looking” statements that are based on our management’s beliefs and assumptions and on information currently available to management. Forward‐looking statements include information conce