Willis: Leaders must move from caution to control as AI reshapes risk and resilience

About this update from Willis Towers Watson Public Limited Company

LONDON, May 28, 2026 (GLOBE NEWSWIRE) -- AI is rapidly reshaping how risk is understood, priced and managed, but the rate of adoption is outpacing existing AI governance frameworks. New research from the latest Risk and Resilience review by Willis, a WTW business (NASDAQ: WTW) highlights how AI is being embedded across underwriting, claims, cyber defence, and operational decision-making. This growing integration is introducing new challenges around accountability, liability and insurability. The challenge now facing businesses is the responsible adoption of AI. Many organisations are already relying on systems they cannot fully interrogate, placing trust in outputs that are not always challenged. The result is a subtle yet significant shift in how risk is created, distributed and, in some cases, amplified. Key takeaways include: Spike Lipkin, Chief AI Officer, Willis, said: “AI is already reshaping the risk landscape in real time, but many organisations are moving forward without fully understanding the systems they rely on. That creates a dangerous gap between innovation and oversight. Business leaders need to recognise that this is no longer just a technology issue, but a governance, liability and trust challenge. Those who stay passive risk falling behind both in resilience and competitiveness. Leaders must be vigilant, challenge outputs, and invest in robust governance frameworks that bring transparency and accountability to how AI is deployed.” The full report can be downloaded here . About WTW At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance. Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Media contact Lauren David [email protected] / +44 7385 947619

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