EARNINGS RELEASE
São Paulo, November 12, 2026
3Q26
HIGHLIGHTS
São Paulo, November 12, 2026. Westwing Comércio Varejista S.A. (B3: WEST3) announces its results for the third quarter of 2026 (3Q26) and for the nine months ended September 30, 2026 (9M26).
EBITDA (ex-IFRS 16) improves by R$ 1.8 million (+60.6% YoY) in 3Q26, to -R$ 1.1 million, with a margin of -3.8% (+4.1 p.p. YoY). In 9M26, EBITDA (ex-IFRS 16) totaled -R$ 12.7 million, an improvement of R$ 7.5 million (+37.1% YoY), with the margin expanding by 6.6 p.p.;
Private Label reaches 39.9% of GMV in 3Q26, an increase of 9.3 p.p. compared to 30.6% in 3Q25. In 9M26, the share was also 39.9%, up 14.5 p.p. from 25.4% in 9M25;
Gross margin expands 1.1 p.p. YoY in 3Q26, to 41.3%, and 0.9 p.p. in 9M26, to 41.7% (excluding dropshipping commission revenue: +3.9 p.p. in the quarter and +2.6 p.p. year to date);
Contribution Margin II grows 7.7% YoY in 9M26, to R$ 18.9 million, with a margin of 18.9% (+2.2 p.p. YoY), despite the 4.5% decrease in net revenue; in 3Q26, the margin was 17.1%;
Fulfillment declines 8.4% YoY in 3Q26 (savings of R$ 0.7 million) and 9.5% in 9M26 (savings of R$ 2.4 million), a period in which it represented 22.8% of net revenue (-1.3 p.p. YoY);
SG&A declines 37.9% YoY in 3Q26, to R$ 5.6 million (18.3% of net revenue, -6.0 p.p.), and 12.0% in 9M26, to R$ 32.0 million (31.9% of net revenue, -2.7 p.p.). Even excluding non-recurring effects in both periods, recurring SG&A decreased 10.1% YoY in the quarter;
GMV of R$ 43.2 million in 3Q26 (-23.3% YoY) and R$ 143.0 million in 9M26 (-10.5% YoY), impacted by the migration of the e-commerce to the Salesforce platform, with a significantly smaller effect on net revenue, which decreased 17.7% YoY in 3Q26 and 4.5% YoY in 9M26, reflecting the higher share of own-inventory sales;
Cash management improves on the back of operating efficiency gains, with a cash conversion cycle of -54.4 days in 3Q26 (an improvement of 64.7 days YoY). In 9M26, cash consumption was reduced by R$ 5.7 million YoY and, over the last 12 months, there was cash generation of R$ 0.2 million, excluding the effects of the capital reduction (R$ 61.3 million).
3Q26 EARNINGS CONFERENCE CALL
November 13, 2026, at 10:00 a.m. (Brasília time)Click here to access.
3Q26
MESSAGE
FROM MANAGEMENT
3Q26 marked the completion of the most significant stage of Westwing's technological transformation: the full migration of its e-commerce to the Salesforce platform. Even in a transition quarter, the Company reported EBITDA (ex-IFRS 16) of -R$ 1.1 million, an improvement of R$ 1.8 million (+60.6% YoY) compared to
-R$ 2.9 million in 3Q25. Year to date, EBITDA (ex-IFRS 16) improved by R$ 7.5 million (+37.1% YoY), with the margin expanding by 6.6 p.p., confirming the consistent trajectory of improving results built over recent quarters.
The quarter's performance was supported by structural efficiency gains across the entire income statement. Gross margin expanded 1.1 p.p. YoY, to 41.3%, reflecting pricing discipline, a more profitable category mix and the greater relevance of Private Label, which reached 39.9% of GMV in the quarter (+9.3 p.p. YoY). Fulfillment expenses decreased 8.4% YoY and SG&A decreased 37.9% YoY, benefiting from non-recurring effects; excluding these effects in both periods, recurring SG&A decreased 10.1% YoY, reflecting structural efficiencies in personnel, administrative expenses and store structure. In 9M26, Contribution Margin II grew 7.7% YoY, with a margin of 18.9% (+2.2 p.p.), even with net revenue 4.5% lower, evidencing a structurally leaner and more efficient Company.
GMV totaled R$ 43.2 million in 3Q26 (-23.3% YoY) and R$ 143.0 million in 9M26 (-10.5% YoY), impacted by the migration of the e-commerce to the Salesforce platform. During the process, the Company temporarily operated both environments in parallel, and inventory integration and purchase journey adjustments affected conversion and order volume in the quarter.
The quarter's results also included non-recurring effects, mainly the recognition of extemporaneous PIS and COFINS tax credits and the reversal of the stock option plan (SOP) provision, partially offset by temporary costs of running duplicate systems during the migration. With the discontinuation of the legacy systems, the remaining costs will be fully eliminated in 4Q26 and will no longer impact results as of 1Q27, enabling the full capture of the efficiency gains of the new technology architecture.
The Company remains structured around four strategic pillars: (I) GMV growth; (II) EBITDA expansion; (III) consistent operating efficiency gains; and (IV) structural cash generation, supported by three integrated fronts:
Expansion of Private Label (Westwing Collection) and of the exclusive assortment, strengthening the brand, expanding margins and increasing control over the mix;
Raising the quality standard, with a focus on accessible design and higher added value, driving average ticket, LTV and acquisition efficiency;
Evolution of the customer experience, now supported by the new Salesforce platform, with continuous UX improvements, journey personalization and shorter delivery times, increasing conversion, retention and repeat purchases.
With the new platform in operation, the progressive discontinuation of legacy systems and a leaner cost structure, Westwing remains focused on the continuous evolution of the customer experience and on profitability discipline.
NET REVENUE AND GMV PERFORMANCENet revenue totaled R$ 30.5 million in 3Q26 (-17.7% YoY) and R$ 100.3 million in 9M26 (-4.5% YoY), outperforming GMV in both periods. The difference is related to the higher share of own-inventory sales, whose revenue is recognized at the full sale amount, to the detriment of dropshipping, a model in which the Company recognizes only the commission revenue. This strategy increases control over the customer experience and value capture along the chain.
GMV totaled R$ 43.2 million in 3Q26 and R$ 143.0 million in 9M26, decreases of 23.3% YoY and 10.5% YoY, respectively, compared to R$ 56.3 million in 3Q25 and R$ 159.7 million in 9M25. The decrease essentially reflected the period of replacement of the legacy e-commerce by the Salesforce platform.
EBITDA EXPANSIONEBITDA (ex-IFRS 16), a metric that is not subject to the fluctuations of the accounting effect of leases, totaled
-R$ 1.1 million in 3Q26, an improvement of R$ 1.8 million (+60.6% YoY) compared to -R$ 2.9 million in 3Q25, with a margin of -3.8% (+4.1 p.p.). In 9M26, it totaled -R$ 12.7 million, an improvement of R$ 7.5 million (+37.1% YoY) compared to -R$ 20.3 million in 9M25, with the margin expanding by 6.6 p.p., to
-12.7%.
EBITDA (ex-IFRS 16) (R$ million)
+R$ 1.8 million in 3Q | +R$ 7.5 million in 9M
-1.1
-2.9
-12.7
3Q25
3Q26
-20.3
9M25
9M26
OPERATING EFFICIENCYThe Company continued to consistently capture efficiency gains. Fulfillment expenses totaled R$ 7.4 million in 3Q26, a decrease of 8.4% YoY, and R$ 22.9 million in 9M26 (-9.5% YoY), equivalent to 22.8% of net revenue year to date (-1.3 p.p.). SG&A totaled R$ 5.6 million in the quarter, a decrease of 37.9% YoY, driven by net non-recurring effects of R$ 8.2 million, mainly the recognition of extemporaneous PIS and COFINS tax credits and the reversal of the stock option plan (SOP) provision, partially offset by the costs of duplicate systems during the transition to the Salesforce platform.
Excluding the non-recurring effects of 3Q26 and 3Q25, the latter benefiting from extemporaneous ICMS tax credits (CAT 42), recurring SG&A decreased 10.1% YoY, to R$ 13.7 million, evidencing the efficiencies captured in personnel, administrative expenses and store structure. In 9M26, SG&A totaled R$ 32.0 million (-12.0% YoY). In total, operating expenses amounted to R$ 16.1 million in 3Q26, a decrease of 17.2% YoY.
STRUCTURAL CASH EVOLUTIONThe cash balance ended 3Q26 at R$ 40.8 million, compared to R$ 101.9 million in 3Q25, reflecting the capital reduction completed on July 1, 2026. Excluding the R$ 61.3 million in impacts related to the transaction, the cash balance would have been R$ 102.1 million, indicating cash generation of R$ 0.2 million over 12 months (excluding the effects of the capital reduction), even considering the loss of financial income resulting from the lower cash balance, estimated at R$ 2.0 million. Year to date in 2026, excluding the effects of the capital reduction, cash consumption was R$ 19.3 million, compared to R$ 25.0 million in 9M25, an improvement of R$ 5.7 million, supported by operating improvements and working capital management, with the cash conversion cycle reaching -54.4 days in 3Q26, an improvement of 64.7 days YoY.
3Q26
OPERATIONAL HIGHLIGHTS
GMVGMV reached R$ 43.2 million in 3Q26, a decrease of 23.3% YoY compared to R$ 56.3 million in 3Q25. Year to date, GMV totaled R$ 143.0 million, a decrease of 10.5% YoY. The quarter's performance was impacted by the migration of the e-commerce to the Salesforce platform: during the process, the Company operated with efforts divided between the legacy and new environments, and specific integration adjustments, particularly in inventory synchronization, increased cancellations and reduced conversion in the quarter.
GMV (R$ million)
-23.3% in 3Q | -10.5% in 9M
Net Revenue (R$ million)
-17.7% in 3Q | -4.5% in 9M
159.7
143.0
56.3
43.2
105.0
100.3
37.0
30.5
3Q25
3Q26
9M25
9M26
3Q25
3Q26
9M25
9M26
In parallel, the Company continued to advance in the diversification of its commercial fronts, expanding its network of specifiers and its presence in partner marketplaces, initiatives that extend the brand's reach and reduce dependence on paid media for demand generation.
PRIVATE LABELPrivate Label (Westwing Collection) remained one of the Company's main drivers of differentiation and profitability, reaching a 39.9% share of GMV in 3Q26, up 9.3 p.p. from 30.6% in 3Q25. Year to date, the share also reached 39.9% in 9M26, up 14.5 p.p. from 25.4% in 9M25. The greater relevance of the private label in the mix contributed to the 1.1 p.p. gross margin expansion in the quarter and reinforces the transition to a retail model that is less dependent on promotions and more oriented toward desirability, curation and value creation.
Private Label (% of GMV)
+9.3 p.p. in 3Q | +14.5 p.p. in 9M
39.9% 39.9%
30.6%
25.4%
3Q25
3Q26
9M25
9M26
BRANDINGWestwing's Branding strategy had a quarter of strong visibility, marked by the celebration of the brand's 15th anniversary and by partnerships that reinforce its positioning as a "dream brand," expanding its presence in the worlds of design, architecture, culture and lifestyle. In 3Q26, the brand earned 106 mentions in the press and on social media, which totaled approximately 18.9 million impressions (pageviews, print circulation and followers), with an estimated value of R$ 3.5 million in earned media, equivalent to the investment required to obtain similar exposure through paid media.
The main initiatives of the quarter included the 15th anniversary celebration event, with activations by partner brands, and the Spring Event, with creators and press. The period was also marked by partnerships with content creators and cultural institutions. The brand expanded its presence in strategic business, architecture and decor media outlets, such as Casa Vogue, Page 9, Estadão, Exame, InfoMoney, Claudia and Bazaar Interiors, in addition to the podcast O Varejista.
The specifier community continued to expand strongly, reaching 8,106 registered professionals in September 2026, compared to 2,017 in the same month of the previous year, representing growth of 301.9% YoY and a base approximately four times larger in 12 months. In addition, Westwing has three brand ambassadors, expanding its presence among architects, designers and opinion leaders.
OPERATIONS AND LOGISTICSThe Company maintained its trajectory of improving logistics efficiency and service level. In September 2026, the average promised delivery time, which covers the entire process, from the receipt of merchandise from the supplier to final delivery to the customer, was 14.9 days, below the 15.1 days of September 2025, highlighted by the 12% reduction in Furniture and the 10% reduction in Decor and Lighting. This improvement reflects the higher concentration of sales in own inventory, the optimization of the logistics network and improved carrier management.
In the transportation stage, whose lead time corresponds to that of the carrier until delivery to the customer, the service level also improved. Westlog, Westwing's in-house logistics operation, responsible for deliveries in Greater São Paulo and in the Metropolitan Regions of Jundiaí and Campinas, operates with a transportation lead time of 1 business day and met the deadline in 100% of deliveries in 3Q26. Nationwide, the average transportation lead time fell from 6.5 business days in 3Q25 to 5.2 business days in 3Q26, and the deadline was met in 94.7% of deliveries, compared to 91.9% in 3Q25 (+2.8 p.p.).
Reflecting the continuous evolution of the customer experience, Westwing maintained the Reclame AQUI RA1000 seal and ranks in the Top 10 of Reclame AQUI's best companies in the Furniture and Decor Ecommerce category, a recognition that reinforces the Company's commitment to service quality and customer satisfaction, even in a quarter of technological transition.
SALESFORCE PLATFORMWith the migration completed, the new technology architecture now supports the evolution of Westwing's digital experience, with greater agility in the development and launch of features, native integration among ecommerce, CRM and physical stores, and greater capacity for journey personalization. The first performance indicators already demonstrate the gains of the new platform.
On the website, pages began to load 20% faster on mobile and 29% faster on desktop in 3Q26, compared to the period prior to the migration. With these speed gains, the mobile version of the website began to pass Google's experience assessment (Core Web Vitals), which also favors visibility in search results.
In the app, the speed gains were even more significant:
Login 8x faster: the time to sign in to the account went from 20 seconds to 2.5 seconds;
Navigation 10x faster: moving from one screen to another went from 15 seconds to 1.5 seconds;
Checkout 3.5x faster: the purchase process went from 10.62 seconds to 3 seconds.
The Company continues the process of discontinuing its legacy systems, and the remaining costs of duplicate systems will be fully eliminated in 4Q26, no longer impacting results as of 1Q27.
3Q26
FINANCIAL HIGHLIGHTS
NET REVENUENet revenue totaled R$ 30.5 million in 3Q26, a decrease of 17.7% YoY, and R$ 100.3 million in 9M26 (-4.5% YoY), outperforming GMV in both periods due to the higher share of own-inventory sales. The return rate remained stable at 6.8% of gross revenue in the quarter, in line with 3Q25.
GROSS PROFIT AND GROSS MARGINThe Company reported gross profit of R$ 12.6 million in 3Q26 (-15.4% YoY), with gross margin expanding to 41.3% (+1.1 p.p. vs. 3Q25). In 9M26, gross profit totaled R$ 41.8 million (-2.4% YoY), with a margin of 41.7% (+0.9 p.p.). Excluding dropshipping commission revenue, gross margin reached 39.2% in the quarter (+3.9 p.p.) and 38.2% year to date (+2.6 p.p.). This improvement reflects pricing gains, the prioritization and positioning of Private Label, better commercial negotiations and a more profitable category mix, particularly Kitchen and Tableware.
Gross Margin (% of NR)
+1.1 p.p. in 3Q | +0.9 p.p. in 9M
Contribution Margin II (% of NR)
+2.2 p.p. in 9M | -1.3 p.p. in 3Q
40.2%
3Q25
41.3%
3Q26
40.8%
9M25
41.7%
9M26
18.4%
3Q25
17.1%
3Q26
16.7%
9M25
18.9%
9M26
OPERATING EXPENSESOperating expenses totaled R$ 16.1 million in 3Q26, a decrease of 17.2% compared to R$ 19.5 million in 3Q25. Both quarters were affected by non-recurring effects, all recorded in SG&A. In 3Q26, these effects reduced expenses by R$ 8.2 million, due to the recognition of extemporaneous PIS and COFINS tax credits (R$ 5.1 million) and the reversal of the stock option plan (SOP) provision, of R$ 4.2 million, partially offset by R$ 1.1 million in temporary costs of duplicate systems during the migration to the Salesforce platform. In 3Q25, non-recurring effects reduced expenses by R$ 6.3 million, mainly extemporaneous ICMS tax credits (CAT 42).
Excluding these effects in both periods, operating expenses totaled R$ 24.3 million in 3Q26, a decrease of 5.8% compared to R$ 25.8 million in 3Q25, evidencing continued efficiency gains even in a quarter of technological transition. In 9M26, operating expenses totaled R$ 66.1 million, below the R$ 66.6 million of 9M25 (-0.7% YoY), despite the 46.6% increase in depreciation and amortization, mainly due to the accelerated amortization of legacy systems replaced by the Salesforce platform.
Fulfillment: fulfillment expenses totaled R$ 7.4 million in 3Q26, a decrease of 8.4% YoY (savings of R$ 0.7 million), reflecting lower volume and operating efficiencies in freight, packaging and payment methods, the latter down 40.0% YoY, favored by the payment mix. As a percentage of net revenue, the indicator reached 24.2% (21.8% in 3Q25), due to the lower dilution of fixed logistics costs during the transition period. In 9M26, expenses totaled R$ 22.9 million (-9.5% YoY, savings of R$ 2.4 million), equivalent to 22.8% of net revenue (-1.3 p.p.), with efficiencies in personnel and in the distribution center structure.
SG&A: SG&A totaled R$ 5.6 million in 3Q26, a decrease of 37.9% YoY compared to R$ 9.0 million in 3Q25, equivalent to 18.3% of net revenue (-6.0 p.p.), benefiting from the non-recurring effects described above. Excluding these effects in 3Q26 and 3Q25, recurring SG&A decreased 10.1% YoY, to R$ 13.7 million, compared to R$ 15.3 million in 3Q25, reinforcing the structural efficiency gains in personnel, administrative expenses and store structure, as shown in the reconciliation below. In 9M26, SG&A totaled R$ 32.0 million (-12.0% YoY), equivalent to 31.9% of net revenue (-2.7 p.p.).
Recurring SG&A Reconciliation
(R$ thousand) | 3Q25 | 3Q26 | Chg. (%) |
Reported SG&A | 8,977 | 5,577 | -37.9% |
(+) Extemporaneous PIS and COFINS tax credits | - | 5,052 | n.a. |
(+) Extemporaneous ICMS tax credits (CAT 42) | 6,303 | - | n.a. |
(+) Reversal of stock option plan (SOP) provision | - | 4,208 | n.a. |
(-) Duplicate systems costs (Salesforce) | - | (1,096) | n.a. |
Total non-recurring effects | 6,303 | 8,164 | +29.5% |
Recurring SG&A | 15,280 | 13,741 | -10.1% |
Marketing: marketing expenses totaled R$ 3.4 million in 3Q26, practically stable compared to R$ 3.4 million in 3Q25 (-0.3% YoY), maintaining investments focused on brand awareness, in line with the strategy of positioning Westwing as a "dream brand." During the platform migration, the Company
fine-tuned the allocation of investments, prioritizing higher-return channels and brand-building initiatives. In 9M26, marketing expenses totaled R$ 13.3 million, compared to R$ 9.2 million in 9M25 (+44.2% YoY), reflecting the intensification of brand-building investments throughout 1H26.
Fulfillment (R$ million)
-8.4% in 3Q | -9.5% in 9M
SG&A (R$ million)
-37.9% in 3Q | -12.0% in 9M
25.3 36.4
22.9
8.1
7.4
32.0
9.0
5.6
3Q25
3Q26
9M25
9M26
3Q25
3Q26
9M25
9M26
CONTRIBUTION MARGIN IIContribution Margin II totaled R$ 5.2 million in 3Q26, with a margin of 17.1% of net revenue (18.4% in 3Q25), supported by the 1.1 p.p. gross margin expansion, which partially offset the lower dilution of fulfillment costs during the transition period. In 9M26, CM II grew 7.7% YoY, to R$ 18.9 million, with a margin of 18.9% (+2.2 p.p. YoY), a result that evidences the solidity of the Company's operating profitability despite the decrease in revenue.
EBITDAEBITDA (ex-IFRS 16) totaled -R$ 1.1 million in 3Q26, an improvement of R$ 1.8 million (+60.6% YoY) compared to -R$ 2.9 million in 3Q25, with the margin expanding by 4.1 p.p., to -3.8%. In 9M26, EBITDA (ex-IFRS 16) totaled -R$ 12.7 million, an improvement of R$ 7.5 million (+37.1% YoY), with the margin going from -19.3% to -12.7% (+6.6 p.p.).
The quarter's improvement was driven by the reduction in SG&A expenses (+R$ 3.4 million), of which R$ 1.5 million resulted from recurring efficiencies in personnel, administrative expenses and store structure, while R$ 1.9 million reflected the greater effect of non-recurring items compared to 3Q25. The reduction in fulfillment expenses (+R$ 0.7 million) also contributed to the improvement. These effects more than offset the decrease in gross profit, while marketing expenses remained practically stable year over year.
EBITDA Breakdown
(R$ thousand) | 3Q25 | 3Q26 | Chg. (%) / p.p. | 9M25 | 9M26 | Chg. (%) / p.p. |
Net Income (Loss) | 1,878 | (2,697) | n.a. | (9,514) | (14,300) | +50.3% |
(+/-) Income Tax and Social Contribution | (761) | 502 | n.a. | (348) | (595) | n.a. |
(+/-) Financial Result | (5,750) | (1,363) | -76.3% | (13,925) | (9,457) | -32.1% |
(+/-) Depreciation and Amortization | 3,684 | 3,751 | +1.8% | 10,712 | 15,709 | +46.6% |
EBITDA | (949) | 193 | n.a. | (13,075) | (8,643) | -33.9% |
(+/-) IFRS 16 | (1,960) | (1,339) | -31.7% | (7,196) | (4,107) | -42.9% |
EBITDA (ex-IFRS 16) | (2,909) | (1,146) | -60.6% | (20,271) | (12,750) | -37.1% |
EBITDA Margin (ex-IFRS 16) | -7.9% | -3.8% | +4.1 p.p. | -19.3% | -12.7% | +6.6 p.p. |
Net income (loss) for 3Q26 was -R$ 2.7 million, compared to R$ 1.9 million in 3Q25. On the operating side, EBITDA (ex-IFRS 16) improved by R$ 1.8 million YoY, an improvement that was more than offset mainly by two factors: (i) the R$ 4.4 million decrease in the financial result, due to the lower cash balance following the return of capital to shareholders; and (ii) the change in income tax and social contribution (IR/CSLL), which went from a benefit of R$ 0.8 million in 3Q25, resulting from the recognition of deferred income tax, to an expense of R$ 0.5 million in 3Q26. The IR/CSLL expense for the quarter is associated with the reversals of provisions that occurred in the period, essentially that of the stock option plan (SOP), of R$ 4.2 million, which generated a deferred income tax charge of R$ 1.4 million. Excluding this effect, IR/CSLL would have been positive by R$ 0.9 million in 3Q26 and by R$ 2.0 million in 9M26.
In 9M26, net income (loss) totaled -R$ 14.3 million, compared to -R$ 9.5 million in 9M25. The change mainly reflects the increase in depreciation and amortization expenses, which went from R$ 10.7 million to R$ 15.7 million, mostly due to the accelerated amortization of legacy systems replaced by the Salesforce platform, and the R$ 4.5 million decrease in the financial result, resulting from the lower cash balance following the return of capital to shareholders. With the completion of the replacement of legacy systems, the Company expects to fully capture the efficiency gains arising from the new technology architecture.
CASH FLOWThe Company ended 3Q26 with cash and cash equivalents of R$ 40.8 million, compared to R$ 101.9 million in 3Q25. The change essentially reflects the capital reduction completed on July 1, 2026, whose impacts on cash totaled R$ 61.3 million: (i) R$ 60.0 million from the return of capital to shareholders; and (ii) R$ 1.3 million of income tax levied on the redemption of financial investments.
Excluding these effects, the cash balance would have been R$ 102.1 million, above the R$ 101.9 million of 3Q25, representing cash generation of R$ 0.2 million over 12 months (excluding the effects of the capital reduction). This result was achieved even with the loss of financial income estimated at R$ 2.0 million, resulting from the lower cash balance following the return of capital, and reflects the Company's operating improvement combined with discipline in working capital management.
Cash and cash equivalents (R$ million)
Cash generation of R$ 0.2 million over 12 months, excluding the effects of the capital reduction
101.9
+60.0
+1.3
102.1
40.8
Cash Sep/25
Cash Sep/26
Return of Capital
Income Tax on Redemption
Cash Sep/26 (ex-Capital Reduction)
Year to date in 2026, excluding the effects of the capital reduction, cash consumption was R$ 19.3 million, compared to R$ 25.0 million in 9M25, a reduction of R$ 5.7 million (-22.8% YoY). This improvement reflects the operating progress in the period, particularly the gross margin expansion and the reduction in fulfillment and SG&A expenses, in addition to disciplined working capital management, evidenced by the reduction in inventories and accounts receivable, with the cash conversion cycle reaching -54.4 days in 3Q26.
Cash consumption (R$ million)
Improvement of R$ 5.7 million YoY
-19.3
-25.0
9M25
9M26*
(*) 9M26 excluding the capital reduction: excludes the R$ 61.3 million in impacts of the transaction, comprising the return of capital to shareholders (R$ 60.0 million) and the income tax levied on the redemption of financial investments (R$ 1.3 million).
WORKING CAPITALWorking capital management remains one of the main drivers of the Company's structural cash evolution. The cash conversion cycle reached -54.4 days in 3Q26, an improvement of 64.7 days compared to 10.3 days in 3Q25, and reflects a consistent downward trajectory: from 3.1 days in 1Q25, the indicator turned negative as of 4Q25 (-25.9 days) and continued to decline throughout 2026, going from -23.4 days in 1Q26 to -47.8 days in 2Q26 and -54.4 days in 3Q26. In practice, the Company receives payment from its customers and turns its inventory before paying its suppliers, financing its operations without additional cash consumption. On a year-over-year basis, the improvement was supported by all three components of the cycle:
Cash conversion cycle
In days | reduction of 64.7 days in the cash conversion cycle between 3Q25 and 3Q26
180 20
160
140
120
100
80
60
40
20
DSO / DIO / DPO (days)
Cash Conversion Cycle (days)
10
0
-10
-20
-30
-40
-50
0 | 1Q25 | 2Q25 | 3Q25 | 4Q25 | 1Q26 | 2Q26 | 3Q26 |
DSO | 62.0 | 60.0 | 53.2 | 34.6 | 41.6 | 36.8 | 37.0 |
DIO | 80.3 | 100.8 | 105.2 | 67.9 | 77.4 | 59.9 | 72.2 |
DPO | 139.3 | 147.5 | 148.1 | 128.4 | 142.4 | 144.5 | 163.6 |
Cash Conversion Cycle | 3.1 | 13.3 | 10.3 | -25.9 | -23.4 | -47.8 | -54.4 |
-60
Days Inventory Outstanding (DIO): a reduction of 33.0 days, from 105.2 days in 3Q25 to 72.2 days in 3Q26, with inventories going from R$ 25.9 million to R$ 14.3 million (-44.6%), without compromising product availability. This reflects the maturation of the sales and operations planning (S&OP) initiatives, the active management of slow-moving items and greater efficiency in the allocation of invested capital. Compared to 2Q26, the indicator reflected the one-off replenishment of inventories and the lower cost of goods sold base in the platform transition quarter;
Days Sales Outstanding (DSO): a reduction of 16.2 days, from 53.2 days in 3Q25 to 37.0 days in 3Q26, with accounts receivable going from R$ 33.6 million to R$ 19.9 million (-40.7%), reflecting the evolution of the payment methods mix;
14
Days Payable Outstanding (DPO): an increase of 15.5 days, from 148.1 days in 3Q25 to 163.6 days in 3Q26, evidencing the improvement in commercial terms with suppliers.
Indicator (days) | 3Q25 | 3Q26 | Chg. (days) |
Days Sales Outstanding (DSO) | 53.2 | 37.0 | -16.2 |
Days Inventory Outstanding (DIO) | 105.2 | 72.2 | -33.0 |
Days Payable Outstanding (DPO) | 148.1 | 163.6 | +15.5 |
Cash Conversion Cycle (DSO + DIO - DPO) | 10.3 | -54.4 | -64.7 |
ANNEX I
INCOME STATEMENT(R$ thousand) | 3Q26 | 3Q25 | Chg. (%) | 9M26 | 9M25 | Chg. (%) |
Net Operating Revenue | 30,467 | 36,998 | -17.7% | 100,256 | 105,024 | -4.5% |
Cost of Goods Sold and Services Rendered | (17,877) | (22,124) | -19.2% | (58,473) | (62,196) | -6.0% |
Gross Profit | 12,590 | 14,874 | -15.4% | 41,783 | 42,828 | -2.4% |
Operating (Expenses) Income | (16,148) | (19,507) | -17.2% | (66,135) | (66,615) | -0.7% |
Selling Expenses | (12,296) | (14,660) | -16.1% | (40,268) | (35,819) | +12.4% |
General and Administrative Expenses | (8,904) | (11,150) | -20.1% | (39,012) | (37,191) | +4.9% |
Other Operating Income, Net | 5,052 | 6,303 | -19.8% | 13,145 | 6,395 | +105.6% |
Operating Result Before Financial Result | (3,558) | (4,633) | -23.2% | (24,352) | (23,787) | +2.4% |
Financial Result | 1,363 | 5,750 | -76.3% | 9,457 | 13,925 | -32.1% |
Financial Income | 2,013 | 6,452 | -68.8% | 11,558 | 15,889 | -27.3% |
Financial Expenses | (650) | (702) | -7.4% | (2,101) | (1,964) | +7.0% |
Result Before Income Tax and Social Contribution | (2,195) | 1,117 | n.a. | (14,895) | (9,862) | +51.0% |
Income Tax and Social Contribution | (502) | 761 | n.a. | 595 | 348 | +71.0% |
Net Income (Loss) for the Period | (2,697) | 1,878 | n.a. | (14,300) | (9,514) | +50.3% |
ANNEX II
BALANCE SHEET - ASSETS(R$ thousand) | 09/30/2026 | 12/31/2025 |
Current Assets Cash and Cash Equivalents | 40,750 | 121,348 |
Accounts Receivable | 19,890 | 26,815 |
Inventories | 14,345 | 21,944 |
Recoverable Taxes | 18,493 | 12,947 |
Other Current Assets | 4,166 | 1,320 |
Total Current Assets | 97,644 | 184,374 |
Non-Current Assets | ||
Judicial Deposits | 34,505 | 33,866 |
Recoverable Taxes | 4,635 | 2,242 |
Deferred Income Tax and Social Contribution | 56,544 | 55,949 |
Right-of-Use Assets - Leases | 7,953 | 9,844 |
Property and Equipment | 7,075 | 8,725 |
Intangible Assets | 4,143 | 12,039 |
Total Non-Current Assets | 114,855 | 122,665 |
Total Assets | 212,499 | 307,039 |
ANNEX II
BALANCE SHEET - LIABILITIES AND SHAREHOLDERS' EQUITY(R$ thousand) | 09/30/2026 | 12/31/2025 |
Current Liabilities Suppliers - Forfait | 2,088 | 2,929 |
Suppliers | 30,417 | 38,591 |
Labor Obligations | 5,850 | 5,549 |
Lease Liabilities | 4,602 | 4,165 |
Deferred Revenue | 7,328 | 14,756 |
Tax Obligations | 815 | 1,827 |
Other Current Liabilities | 72 | 71 |
Total Current Liabilities | 51,172 | 67,888 |
Non-Current Liabilities | ||
Lease Liabilities | 5,699 | 6,494 |
Provision for Tax, Civil and Labor Risks | 8,170 | 7,229 |
Tax Obligations | 5,091 | 5,091 |
Total Non-Current Liabilities | 18,960 | 18,814 |
Shareholders' Equity Share Capital | 411,453 | 471,375 |
Transaction Costs - Share Issuance | (19,835) | (19,835) |
Capital Reserve | 5,853 | 9,601 |
Accumulated Losses | (255,104) | (240,804) |
Total Shareholders' Equity | 142,367 | 220,337 |
Total Liabilities and Shareholders' Equity | 212,499 | 307,039 |
ANNEX III
STATEMENT OF CASH FLOWS(R$ thousand) | 09/30/2026 | 09/30/2025 |
Cash flows from operating activities Loss before income tax and social contribution | (14,895) | (9,862) |
Adjustments to reconcile result to cash Depreciation and amortization | 15,709 | 10,712 |
Provision (reversal) for inventory realization | (254) | (597) |
Provision (reversal) for sales returns | (444) | 99 |
Provision (reversal) for legal claims | 233 | (363) |
Interest on lease contracts | 929 | 763 |
Monetary restatement | (1,987) | (3,711) |
Share-based compensation plan | (3,748) | 40 |
Provision for bonuses | 532 | 102 |
Write-off of property and equipment and intangible assets | 548 | 1 |
Changes in assets and liabilities Trade accounts receivable | 7,369 | (744) |
Inventories | 7,853 | (8,319) |
Recoverable taxes | (7,173) | (830) |
Other assets | (2,806) | (407) |
Judicial deposits | 1,290 | (195) |
Suppliers | (9,015) | (1,892) |
Labor obligations | (231) | (84) |
Tax obligations | (1,012) | (498) |
Deferred revenue | (7,428) | (303) |
Other payables | 1 | 2 |
Cash flow used in operating activities | (14,529) | (16,086) |
Payment of interest on leases | (929) | - |
Net cash used in operating activities | (15,458) | (16,086) |
Cash flows from investing activities Additions to property and equipment | (155) | (263) |
Additions to intangible assets | (1,845) | (1,591) |
Financial investments | - | 104 |
Cash flow used in investing activities | (2,000) | (1,750) |
ANNEX III
STATEMENT OF CASH FLOWS(R$ thousand) | 09/30/2026 | 09/30/2025 |
Cash flows from financing activities Capital reduction | (59,962) | - |
Payments of lease liabilities | (3,178) | (7,157) |
Cash flow used in financing activities | (63,140) | (7,157) |
Change in cash and cash equivalents | (80,598) | (24,993) |
Statement of changes in cash and cash equivalents | ||
At the beginning of the period | 121,348 | 126,936 |
At the end of the period | 40,750 | 101,943 |
Change in cash and cash equivalents | (80,598) | (24,993) |
3Q26
GLOSSARY
GMV
GMV represents the total amount paid, in Brazilian reais, by buyers for the purchase of products or services successfully provided and completed through the Company's sales formats. Transactions immediately rejected, for any reason, by payment processing institutions are not considered successful. Excluded from the calculation are transactions that may subsequently be rejected by the platform as a result of security analyses performed after payment confirmation, or cancellations made by users before the products are invoiced. Orders returned by users after delivery, based on the exercise of the right of withdrawal, are not excluded from GMV.
FULFILLMENT
Total Logistic Costs, Payment Costs and Customer Care as determined in the Company's managerial P&L, comprising fixed and variable expenses with payment methods, packaging, freight and the distribution center (personnel and operating), as well as customer service expenses.
SG&A
Fixed and/or sales structure, general and administrative expenses, as determined in the Company's managerial P&L, net of other operating income and expenses, excluding logistics, customer care, marketing and payment costs. Recurring SG&A excludes the non-recurring effects of the period.
MARKETING
Comprises investments/expenses for customer acquisition and remarketing/retargeting, including organic marketing (content marketing, influencers, collabs, public relations, referrals, SEO, etc.), performance marketing and offline media.
CONTRIBUTION MARGIN II
Non-accounting managerial indicator used by the Company to measure operating profitability after costs directly related to operations and logistics. It corresponds to Gross Profit minus fulfillment expenses.
EBITDA AND EBITDA (EX-IFRS 16)
EBITDA corresponds to net income (loss) plus income tax and social contribution (IR/CSLL), the financial result and depreciation and amortization expenses, calculated in accordance with CVM Resolution No. 156/22. EBITDA (ex-IFRS 16) excludes the effects of CPC 06 (R2)/IFRS 16, deducting lease expenses. These measures are not defined by the accounting practices adopted in Brazil or by IFRS and may not be comparable to similarly titled measures reported by other companies.
PRIVATE LABEL
The Company's own-brand products (Westwing Collection), developed and/or selected on an exclusive basis, which make up part of the assortment sold through the Company's sales channels.
CASH CONVERSION CYCLE
21
Days Sales Outstanding (DSO) plus Days Inventory Outstanding (DIO), less Days Payable Outstanding (DPO), in days.
3Q26EARNINGS RELEASE
São Paulo, November 12, 2026
THANK YOU
