W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep The World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of
$17.9 billion. For more information, visit https://www.grainger.com.
Nearly 25,000 team members | More than 4.6 million active customers | More than 5,000 primary suppliers | More than 35 million products offered globally |
$17.9 billion in sales in 2025 | $1.5 billion returned to Grainger shareholders through dividends and share repurchases in 2025 | 54 consecutive years of dividend increases | Grainger's common stock is listed on the New York Stock Exchange under the trading symbol GWW |
Go-To-Market Business Models
To achieve our purpose, the Company operates under two business models that leverage our scale and supply chain to support customers of all types. Both the High-Touch Solutions and Endless Assortment models have unique value propositions that create a great customer experience.
High-Touch Solutions N.A.2 | 2025 Revenue - $14.0 B Endless Assortment 2 | 2025 Revenue - $ 3.6 B
Customer Type
Large to mid-size customers with highly complex operations/processes
Segment Value Proposition
Compelling value-added MRO solutions delivered through our team of specialists and curated digital experiences
Number of Products
~2 million
Primary Geographies
North America
Customer Type
Smaller customers with less complex operations/processes
Segment Value Proposition
Business purchasing made easy through a streamlined and transparent online relationship that provides access to everything a customer needs
Number of Products
~29 million (MonotaRO) and ~13 million (Zoro)
Primary Geographies
Japan, U.S.
2 Grainger's two reportable segments are High-Touch Solutions N.A. and Endless Assortment. The remaining businesses, which included Cromwell, are classified as Other to reconcile to consolidated results. These businesses individually and in the aggregate did not meet the criteria of a reportable segment. Other accounted for approximately $0.3B of Total Company revenue for the full year ending December 31, 2025. In the fourth quarter of 2025, Grainger exited the U.K. market by completing the sale of the Cromwell business and closing the
Zoro U.K. business.
Total Company Customer End-Markets Total Company Product AssortmentPercent of 2025 Sales
30% Manufacturing
15% Government
9% Wholesale
8% Commercial Services
7% Contractors
6% Healthcare
5% Transportation
4% Retail
3% Utilities
2% Warehousing
11% Other 1
16% Safety and
Percent of 2025 Sales
Security
10% Material Handling and Storage
9% Pumps, Plumbing, and Test Equip.
8% Cleaning and Maintenance
8% Metalworking
5% Electrical
5% Hand Tools
5% HVAC/R
4% | Specialty Brands |
3% | Fluid Power |
2% | Lighting |
2% | Power Transmission |
1% | Motors |
17% | Custom Products/ Other |
5% Power Tools
1 Other primarily includes revenue from industries and customers that are not material individually, including hospitality, restaurants, property management and natural resources.
Company Snapshot
( AS OF DECEMBER 31, 2025 )
Focusing on What Matters
Creating a strong and sustainable business that does the right thing has guided Grainger for nearly 100 years. We believe that having a thoughtful approach aligned to our business can help build resilient processes, better serve customers, positively impact our team members, and strengthen the communities where we operate.
Awards and Recognition - Grainger is honored to be recognized by influential publications and organizations as an industry leader, a responsible company and a top place to work.
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Our PurposeSM
Our PrinciplesThe following principles are at the heart of how we work - with one another, our customers, suppliers and communities.
Start with the customer Act with intent Win as one team Embrace curiosity Compete with urgency Invest in our success Do the right thingCompany Headquarters
W.W. Grainger, Inc. 100 Grainger Parkway
Lake Forest, Illinois 60045-5201 847.535.1000
Websites
www.grainger.com
Investor Relations
invest.grainger.com
© 2026 W.W. Grainger, Inc.
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