Virtual AI Assistant To Help Power TD Securities

About this update from Toronto-dominion Bank

Virtual AI Assistant To Help Power TD Securities /* Style Definitions */ span.prnews_span { font-size:8pt; font-family:"Arial"; color:black; } a.prnews_a { color:blue; } li.prnews_li { font-size:8pt; font-family:"Arial"; color:black; } p.prnews_p { font-size:0.62em; font-family:"Arial"; color:black; margin:0in; } .prntac{ TEXT-ALIGN: CENTER } Canada NewsWire TD set to launch Generative AI pilot designed to save colleagues time and enhance client interactions TORONTO , July 8, 2025 /CNW/ - Today, TD Bank Group ("TD" or the "Bank") announced the launch of the TD Securities Artificial Intelligence (AI) Virtual Assistant, a proprietary generative AI-powered chatbot. Initially launching as a pilot, the TDS AI Virtual Assistant is designed to help augment the productivity and effectiveness of TD Securities ("TDS") Front Office Institutional Sales, Trading, and Research professionals. By streamlining daily tasks, the virtual assistant will help to significantly enhance the value these colleagues can bring to their client interactions. The TDS AI Virtual Assistant, a type of Knowledge Management System ("KMS"), is an internal chatbot designed to help employees efficiently retrieve, aggregate and synthesize vast amounts of information into concise context-aware summaries and insights to help colleagues to answer client inquiries with increased efficiency and speed. Using Retrieval Augmented Generation (RAG), the virtual assistant searches internal TDS research documents, interpreting, analyzing, and summarizing key points to respond effectively to user prompts. It also employs Text-to-SQL functionality to convert conversational queries into SQL queries, which are then executed against the data repository to gather and synthesize results into summary tables and visual plots as needed to provide timely market information. Once implemented, this virtual assistant is designed to save front office colleagues time, allowing them to focus on strategic client engagement and decision-making. "We're excited about the potential that the TDS AI Virtual Assistant brings to the TD Securities team," said Dan Charney , Executive Vice President, Vice Chair and Head, Global Markets, TD Securities. "This isn't just another tool—it's a meaningful step toward the future of how we work, that was built by traders, for traders. In a world that's moving faster every day, ...

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