Valley Bank Strengthens Consumer Banking Leadership Team with Key Appointments

About this update from Valley National Bancorp

MORRISTOWN, N.J.--(BUSINESS WIRE)-- Valley National Bank (“Valley” or the “Bank”), a subsidiary of Valley National Bancorp (NASDAQ: VLY), today announced the expansion of its consumer banking leadership team with the appointments of Larricia Lumpkins as First Senior Vice President, Head of Sales & Service, and Peter Illian as First Senior Vice President, Head of Product & Pricing. These appointments reinforce Valley’s strategy to build a more integrated and agile consumer banking business by aligning sales, service, product, and pricing functions under experienced leadership focused on execution, innovation, and customer outcomes. Valley’s continued investment in leadership and organizational alignment underscores the Bank’s commitment to delivering a more client-focused banking experience. “Larricia and Pete each bring deep expertise and highly complementary leadership backgrounds across consumer banking, operations, product strategy, and customer experience,” said Patrick Smith, President of Consumer Banking at Valley. “We are confident that their strategic guidance will further strengthen our organization as we continue building a more integrated, high-performing consumer banking business focused on delivering for our customers.” As Head of Sales & Service, Lumpkins will focus on enhancing efficiency, improving performance consistency, and strengthening accountability across the sales and service organization. She will oversee key functions including retail sales training and retail operations, with a mandate to empower frontline teams to better serve customers and drive results. Lumpkins joins Valley with more than 20 years of experience in consumer and retail banking. Most recently, she was the Sales Strategy and Performance Director at Citizens bank, leading enterprise sales, service enablement, and design, supporting more than 5,000 frontline colleagues across multiple business lines. “Valley has a strong culture, and I am excited to be part of the momentum Valley is building across its consumer banking organization,” said Lumpkins. “I’m looking forward to partnering across the Bank to strengthen execution, support our teams, and enhance the customer experience.” Illian will lead the development and execution of Valley’s consumer product strategy and pricing framework, overseeing product lifecycle management, innovation initiatives, and pricing str...

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