Thomas Cook India : strengthens footprint in Madhya Pradesh Opens first outlet in Gwalior’s high-potential market

Increases consumer access to 6 locations in the State

Mumbai, March 6, 2026: In line with its strategic expansion into viable emerging markets, Thomas Cook (India) Limited, India's leading omnichannel services company, has enhanced its network with the opening of its first outlet in the city of Gwalior. This newly launched outlet broadens the Company's access to 6 outlets across the state of Madhya Pradesh.

Strategically located in the heart of Gwalior's City Centre, the new store offers convenient access for customers across the city and nearby towns of Morena, Dabra, Datia, Shivpuri, creating a strong catchment for Thomas Cook India's holiday business. Positioned close to key commercial hubs as well as residential neighbourhoods, the outlet is expected to attract strong footfall while offering seamless access to diverse customer segments, including multi-generational families, couples, Young India's millennials & GenZ, and GenS (seniors). Additionally, Gwalior's proximity to Delhi drives strong demand for popular domestic sectors such as Kashmir, Leh-Ladakh and other northern destinations, and the new outlet will effectively support this growing travel demand.

Thomas Cook's Gwalior outlet offers end-to-end travel services: International & Domestic Holidays (Group Tours, Personalised Holidays, Cruises, etc.), Value Added Services like Travel Insurance, etc. Additionally, Thomas Cook's AI booking platform assists customers in planning their personalized vacations in real time by checking availability and making reservations in a matter of minutes.

Gwalior/Madhya Pradesh Travel Trends

• Top destinations:
  • International: Japan, South Korea, Europe's Switzerland, France, Germany, Spain-Portugal,

    Scandinavia; Australia, New Zealand, Thailand, Indonesia, Malaysia, Hong Kong

  • Domestic and Indian subcontinent: Leh-Ladakh, Kashmir, Himachal Pradesh, Uttarakhand, Andamans, North East, Kerala, Sri Lanka, Bhutan

• Holiday duration has increased from 3 days to 5 - 8 days for short trips; from 5 days to 10 -15 days for longer trips

• Unique preferences: Cruise vacations emerging as a preferred format for consumers seeking experience-rich, all-inclusive holidays. Demand for experiential travel such as Northern Lights in Scandinavia, self-drive holidays, island stays (Maldives, Mauritius), and adventure travel to Ladakh and the North-East.
• Pilgrimage/Spiritual Tourism is in demand: Char Dham, Ayodhya-Prayagraj, aerial darshans to Kailash Mansarovar
• Emergence of fresh new destinations: Georgia, Uzbekistan, Kazakhstan, Vietnam, Philippines and Morocco
• Top traveller segments: Multi-generational families, couples, Young India's millennials & GenZ,

GenS (seniors)

Contact Details

Thomas Cook (India) Limited 1st Floor, Ananddeep Building Near Airtel Office, Main Road City Centre, Gwalior - 474011

Contact no: 0751 4613555 / 4602777

Set up in 1881, Thomas Cook (India) Limited (TCIL) is the leading omnichannel travel company in the country offering a broad spectrum of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Value Added Services, and Visa Services. It operates leading B2C and B2B brands including Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied TPro, Australian Tours Management, Desert Adventures, Travel Circle International Limited (TCI 勝景遊), Sterling Holiday Resorts Limited, Distant Frontiers, TC Tours, Digiphoto Entertainment Imaging (DEI), Go Vacation, Private Safaris East & South Africa.

As one of the largest travel service provider networks headquartered in the Asia-Pacific region, The Thomas Cook India Group spans 28 countries across 5 continents.

TCIL has been felicitated with MICE Powerhouse at MaxiiiMICE Awards 2025, Outbound Travel Operator of the Year (2024) and MICE Travel Operator of the Year (2024 & 2023) at The Economic Times Travel & Tourism Annual Awards, MICE Travel Agency (Outbound) at the Economic Times MICE & Wedding Tourism Awards 2024, 'Masters of Risk - Travel & Hospitality' at India Risk Management Awards 2024, MICE Tour Operator of the Year - Outbound at SATTE 2024, Best Tour Operator at India Travel Awards North 2023, winner of the Corporate Citizen Award (Travel Tourism & Hospitality) at the Corporate Citizen Conclave & Award 2023, The Outbound Tour Operator of the Year 2022 at the SATTE Awards, IAMAI India Digital Awards 2022, CNBC-TV18 & ICICI Lombard India Risk Management Award - Travel & Leisure Category 2022 & 2021, CIO100 Award for digital innovation 2022.

CRISIL has upgraded the rating on debt programs and bank facilities of TCIL - 'CRISIL AA/Stable' on the long-term bank facilities of TCIL and 'CRISIL A1+' rating on the short-term bank facilities and short- term debt of the company. The highest rating for a travel & tourism company in India.

For more information, please visit https://www.thomascook.in

Fairbridge Capital (Mauritius) Limited, a subsidiary of Fairfax Financial Holdings Limited, is the promoter of TCIL with a shareholding of 63.83% of its paid-up capital.

About Fairfax Financial Holdings Limited:

Fairfax Financial Holdings Limited is a holding company which, through its subsidiaries, is primarily engaged in property and casualty insurance and reinsurance and the associated investment management. Founded in 1985 by the present Chairman and Chief Executive Officer, Mr. V. Prem Watsa, the company is headquartered in Toronto, Canada. Its common shares are listed on the Toronto Stock Exchange under the symbol FFH and in U.S. dollars under the symbol FFH.U.

Sterling Holiday Resorts Limited Sterling Holiday Resorts Limited, a wholly owned subsidiary of TCIL is a leading leisure hospitality company with over 55 resorts, hotels and retreats across 48 locations in India covering hills, beaches, jungles, waterfront, adventure, heritage, pilgrimage and drive-to locations. Sterling provides a variety of offerings: Leisure holidays through FIT packages, Meetings & Conferences, Weddings, Reunions, Picnics and Holidays.

SOTC Travel Limited is a step-down subsidiary of Fairfax Financial Holdings held through its Indian listed subsidiary, Thomas Cook (India) Limited (TCIL). SOTC Travel is a leading omnichannel travel and tourism company active across various travel segments including Leisure Travel, Incentive Travel and Business Travel.

Established in 1949, SOTC is an Indian-grown brand with a legacy of over 75 years. Since then, it has escorted millions of travellers across the globe to various destinations around the globe. The Company firmly believes that today, 'No one understands the Indian Traveller better than SOTC'.

Travel Corporation (India) Limited (TCI) (operating brands Sita, TCI and Distant Frontiers), a wholly owned subsidiary of TCIL, is the leading Destination Management Company in India that offers tailor-made travel and related services to India, Nepal, Bhutan and Sri Lanka.

Thomas Cook India Group holds 51% stake in DEI Holdings Limited (DEI), one of the world's leading imaging solutions and

services providers.

For more information, visit:

Sterling Holiday Resorts Limited: http://www.sterlingholidays.com SOTC Travel Limited: http://www.sotc.in

Suzanne Pereira | +91 9820297665 | [email protected] Shourya Rawool | +91 9619745154 | [email protected] Ancy Johnas | +91 7678042720 | [email protected]