The Hackett Group® Introduces AI World Class HR Benchmarks

About this update from The Hackett Group, Inc.

New research quantifies gains in recruiter productivity (up to 119%), hiring speed (up to 57% faster) and recruiting costs (up to 61% lower) MIAMI, July 20, 2026--(BUSINESS WIRE)--The Hackett Group, Inc. (NASDAQ: HCKT), an ROI-led AI transformation firm, today announced AI World Class HR benchmarks – new research that quantifies how artificial intelligence (AI) is redefining workforce performance and reveals a growing gap between organizations pursuing AI-enabled, process-led transformation and those that simply automate existing human resources (HR) processes. These new benchmarks extend The Hackett Group's AI World Class research introduced in May, which identified performance advantages of up to 75% for organizations pursuing process-led AI transformation. The HR benchmarks show how those advantages translate into measurable gains across critical hire-to-retire processes – improving organizational capability, workforce agility, talent effectiveness and business performance. The research points to the next phase of enterprise AI adoption being defined less by technology deployment and more by organizational capability, marking a shift in how organizations compete. As organizations face continued pressure to deliver more value with fewer resources, accelerate growth and address persistent talent shortages, HR leaders are increasingly expected to strengthen organizational capability, accelerate skills development and help the business adapt more quickly to changing workforce demands. "Most organizations are still trying to justify AI investments one use case at a time," said Lee Derryberry, principal and HR Transformation practice leader at The Hackett Group®. "Our research shows the greatest returns come when organizations redesign end-to-end processes enabled by AI, allowing improvements to compound across HR as a whole." The new benchmarks span critical hire-to-retire processes, including talent acquisition, workforce development, employee services, workforce management and internal mobility. Together, these processes shape workforce capability, employee experience and business performance. AI World Class HR benchmarks quantify where process-led AI transformation can create the greatest value and establish future-state performance standards for organizations pursuing AI-enabled transformation. Talent acquisition provides one of the clearest examples of...

View stock analysis, news, and events for The Hackett Group, Inc.