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TD meets loss with care, not complexity--introducing Empathy
TD meets loss with care, not complexity--introducing Empathy Canada NewsWire TD is...

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TD meets loss with care, not complexity--introducing Empathy TD meets loss with care, not complexity--introducing Empathy /* Style Definitions */ span.prnews_span { font-size:8pt; font-family:"Arial"; color:black; } a.prnews_a { color:blue; } li.prnews_li { font-size:8pt; font-family:"Arial"; color:black; } p.prnews_p { font-size:0.62em; font-family:"Arial"; color:black; margin:0in; } .prntac{ TEXT-ALIGN: CENTER } Canada NewsWire TD is the first Canadian bank to collaborate with Empathy to offer clients access to emotional and logistical post-loss support services at no extra cost TORONTO, Nov. 12, 2025 /CNW/ - Navigating the loss of a loved one can be overwhelming, both emotionally and administratively. To help ease these burdens, TD has collaborated with Empathy, a leading technology company that helps individuals navigate life's toughest moments, to offer post-loss care to eligible clients who are using TD's estate settlement services, including executors of an estate and their families. This support includes around-the-clock access to trained Care Managers and tech-enabled guidance through the many steps that follow a loss. According to Empathy's Grief Tax Report1, an estate can take over a year to settle, require multiple hours of paperwork, and leave some families thousands of dollars out of pocket, even when plans are in place. To support families through these difficult times, TD is pleased to be able to offer Empathy's care platform. "Losing a loved one can be one of life's most difficult experiences, and the logistical complexities that follow have the potential to be overwhelming," said Tahia Haniff, AVP, Estates Services, TD Bank Group. "By offering Empathy Loss Support, we're helping eligible clients manage the administrative side of loss while also providing resources for their emotional wellbeing." "At Empathy, we believe no one should have to figure everything out on their own after a loss," said Ron Gura, Co-Founder and CEO of Empathy. "This collaboration can help to reshape what banking means for families. By combining the reach and resources of a leading financial institution with Empathy's purpose-built technology and human care, we're working together to meet people at life's most difficult moments. In many ways, TD is helping to simplify what's complicated, while demonstrating that a bank can be both financially smart and d...
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