Star Health and Amplify Health Partner to Scale AI-Led Claims Intelligence Across India's Largest Private Health Insurance Operations

About this update from Star Health & Allied Insurance Co. Ltd.

MUMBAI, India, June 30, 2026 /PRNewswire/ -- Star Health and Allied Insurance Company Limited (NSE: STARHEALTH) (BSE: 543412), India's largest standalone health insurer and the first in the country to settle over one crore claims, has entered into a three-year India-market partnership with Amplify Health to deploy AI-led claims intelligence and healthcare analytics capabilities across its health insurance operations. Amplify Health is a pan-Asian health technology and analytics company with deployments across 10 Asian markets, bringing to India AI and analytics capabilities it has built and refined across the region. The tie-up is part of Star Health's broader push to enhance customer experience through investments across the digital health stack, including artificial intelligence, machine learning and predictive analytics, with the aim of making the cashless claims journey faster, more predictable and less stressful for customers during hospitalisation. India's health insurance market is experiencing rapid growth in cashless claims volumes, driven by expanding digital infrastructure and rising insurance penetration. Managing claims quality and customer experience at this scale increasingly requires AI-led capabilities that go beyond traditional rules-based approaches—the gap this partnership aims to address. The partnership will leverage Amplify Health's technology platform, clinical intelligence and analytics capabilities to strengthen claims governance, enhance detection of wasteful claims, support real-time decision-making, optimise network management and contribute to improved customer experience. A key focus of the partnership is improving the experience for Star Health's customers at critical stages of their healthcare journey, including hospital admission, pre-authorisation and discharge. By integrating Amplify Health's AI-powered platform into Star Health's cashless claims operations, both companies aim to improve claim decisioning timelines and help reduce customer waiting times. The integration is expected to bring greater speed and consistency to claims processes, supporting Star Health's ongoing investment in digital health infrastructure. For customers and families, this is expected to translate into quicker pre-authorisation decisions, reduced avoidable delays at discharge, faster clarity on claim status and a more seamless cashless cl...

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