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STAYING TRUE TO
OUR VALUES
As we complete two decades of excellence, we look back on our transformative journey which has been shaped by a strong sense of values.
These values have been the compass that directed our actions, serving as a strong bedrock of strength. Our values have defined our identity for who we are, what we stand for and how
we navigate through a dynamic and complex business environment. This has been a hallmark of our success and the enduring relationships that we have built with our customers and other stakeholders over the years.
As we move ahead, our values continue to empower and inspire us towards new vistas as we set our sights high to grow to the next dimension of success.
CONTENT
CHAIRMAN'S MESSAGE | 14 |
"In our steadfast commitment to sustainability and responsible finance, Singer Finance has meticulously aligned its ESG strategy with industry best practices."
GROUP CEO'S REVIEW | 16 |
"The necessity for digital adaptation into new systems is paramount in the current era."
CEO'S REVIEW | 18 |
"Customers are at the heart of our strategy and value proposition."
S I N G E R F I N A N C E ( L A N K A ) P L C | | |
ABOUT THIS REPORT | 4 |
ABOUT OUR COMPANY | |
SINGER FINANCE (LANKA) PLC | 8 |
VALUE ADDED STATEMENT | 9 |
OUR PERFORMANCE IN 2023/24 | 10 |
A YEAR OF MILESTONES AND ACHIEVEMENTS | 12 |
RESPONSIBLE STEWARDSHIP | |
CHAIRMAN'S MESSAGE | 14 |
GROUP CEO'S REVIEW | 16 |
CEO'S REVIEW | 18 |
BOARD OF DIRECTORS | 20 |
MANAGEMENT TEAM | 24 |
STRATEGY AS THE FOUNDATION | |
OPERATING ENVIRONMENT | 30 |
OUR STRATEGY | 32 |
VALUE CREATION MODEL | 36 |
MATERIAL MATTERS | 38 |
STAKEHOLDER ENGAGEMENT | 40 |
ETHICAL CAPITALS MANAGEMENT | |
FINANCIAL CAPITAL | 44 |
HUMAN CAPITAL | 53 |
INTELLECTUAL CAPITAL | 61 |
MANUFACTURED CAPITAL | 67 |
SOCIAL AND RELATIONSHIP CAPITAL | 70 |
NATURAL CAPITAL | 76 |
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FOCUS ON SUSTAINABLE DEVELOPMENT/ ROBUST GOVERNANCE AND RISK MANAGEMENT
ESG RISKS AND OPPORTUNITIES | 80 |
EMBRACING SUSTAINABILITY | 81 |
CORPORATE GOVERNANCE | 84 |
RISK MANAGEMENT | 166 |
DISCLOSURE REPORT UNDER FINANCE BUSINESS | 173 |
ACT DIRECTION NO. 5 OF 2021 | |
BOARD AUDIT COMMITTEE REPORT | 174 |
BOARD NOMINATIONS COMMITTEE REPORT | 176 |
BOARD RISK MANAGEMENT COMMITTEE REPORT | 177 |
BOARD CREDIT COMMITTEE REPORT | 178 |
BOARD HUMAN RESOURCES AND REMUNERATION | 179 |
COMMITTEE REPORT | |
BOARD RELATED PARTY TRANSACTIONS REVIEW | 180 |
COMMITTEE REPORT | |
AUDITOR'S REPORT ON THE DIRECTORS' STATEMENT ON | 181 |
INTERNAL CONTROL OVER FINANCIAL REPORTING | |
DIRECTORS' STATEMENT ON INTERNAL CONTROL | 182 |
BOARD OF DIRECTORS COMMUNICATION POLICY | 183 |
GRI CONTEXT INDEX | 184 |
INDEPENDENT ASSURANCE REPORT TO | 192 |
SINGER FINANCE (LANKA) PLC | |
FINANCIAL STATEMENTS
FINANCIAL STATEMENTS | 195 | |
ANNUAL REPORT OF THE BOARD OF DIRECTORS ON THE | 196 | |
AFFAIRS OF THE COMPANY | ||
STATEMENT OF DIRECTORS' RESPONSIBILITY | 200 | |
INDEPENDENT AUDITOR'S REPORT | 201 | |
STATEMENT OF PROFIT OR LOSS AND OTHER | 204 | |
COMPREHENSIVE INCOME | ||
STATEMENT OF FINANCIAL POSITION | 205 | |
STATEMENT OF CHANGES IN EQUITY | 206 | |
CASH FLOW STATEMENT | 207 | |
NOTES TO THE FINANCIAL STATEMENTS | 208 | |
TEN YEAR SUMMARY | 277 | |
SHARE INFORMATION | 279 | |
GLOSSARY OF FINANCIAL TERMS | 283 | |
NOTES | 287 | |
NOTICE OF ANNUAL GENERAL MEETING | 288 | |
FORM OF PROXY | 289 | |
SHAREHOLDER FEEDBACK FORM | 291 | |
CORPORATE INFORMATION | BACK INNER COVER | |
Digital Version |
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ABOUT
THIS REPORT
S I N G E R ( L A N K A )
F I N A N C E P L C
A N N U A L R E P O R T 2 0 2 3 / 2 4
Scope and Boundary
We are pleased to present to you the Integrated Annual Report of Singer Finance (Lanka) PLC ("the Company") for the year ended 31st March 2024.
We have endeavored to place before you, our valued shareholders, a balanced review of financial, environmental and social impacts of our operations, within a strong governance structure creating value for our communities while contributing positively to the national economy in a concise yet transparent, comprehensive, and an accurate manner.
F i n a n c i a l R e p o r t i n g
GRI 2-1, GRI 2-2, GRI 2-3
Our Annual Report 2023/24 themed 'Staying True to Our Values' highlights the Company's overarching focus of integrity, transparency and responsibility in all its operations. The Company's success over the last two decades has been driven by its strong focus on core values.
The Report encompasses the operations of Singer Finance (Lanka) PLC, and reports on both, financial and non-financial aspects for the financial year 2023/24. Its primary intention is to present the information required by the shareholders and conform to regulatory requirements, while giving an account of the many aspects of our operations to all our stakeholders.
Reporting Improvement in the FY 2023/24
We have included the following, in improving our Report:
G R I
Integrated Reporting | Adoption of | Disclosure required | Disclosures required |
Framework of | the GRI tags | by the Sustainability | under the Task Force |
the International | Accounting | on Climate-Related | |
Integrated Reporting | Standards Board | Financial Disclosures | |
| Council ( | (SASBs) | (TCFD) | |
Framework) |
R e p o r t i n g F r a m e w o r k
N o n - F i n a n c i a l R e p o r t i n g
Sri Lanka Accounting Standards (SLFRS/LKAS) issued by the Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka)
The Companies Act No. 7 of 2007 and The Finance Business Act No. 42 of 2011
Global Reporting Initiative (GRI) Standards
Guidance on Environmental, Social and Governance (ESG) Reporting issued by the Colombo Stock Exchange
Listing Rules of the Colombo Stock Exchange
Gender Parity Reporting Framework published by CA Sri Lanka
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R e p o r t i n g F r a m e w o r k | |
F i n a n c i a l R e p o r t i n g | N o n - F i n a n c i a l R e p o r t i n g |
Securities and Exchange Commission of Sri Lanka Act No. 19 of 2021, including directives and circulars
Integrated Reporting Framework of the International Integrated Reporting Council
Code of Best Practice on Corporate Governance (2023) issued by the Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka)
Code of Best Practice on Corporate Governance 2023, issued by the Institute of Chartered Accountants of Sri Lanka
Task Force on Climate-related Financial Disclosure (TCFD)
Companies Act No.7 of 2007
Finance Business Act No. 42 of 2011
Sri Lanka Financial Reporting Standards/ Sri Lanka Accounting Standards
Listing Requirements of the
Colombo Stock Exchange
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GRI Standards (2021)
Code of Best Practice on Corporate Governance (2023) issued by CA Sri Lanka
TCFD Recommendations
UN Sustainability Development Goals (SDGs)
Guiding Principles
The following principles were applied in preparing the Report to provide a credible review of our performance and operations.
- Reliability - Internal controls and processes currently implemented deliver reliability of both financial and non- financial information.
- Conciseness - We have covered all critical matters in a complete but a concise manner.
- Authentic presentation - A balanced view, based on positive or negative outcomes are reported in a faithful manner.
- Materiality - Material matters are identified and reported in a responsible manner.
- Gender Parity Reporting Framework published by CA Sri Lanka
- Ensuring Integrated Reporting - Icons are used to integrate the variety of topics that are reporting, giving connectivity of information.
- Inclusion of International Standards in Reporting - GRI tagging, SASB and TCFD are used to ensure compliance with the required international standards.
Restatement of Information
GRI 2-4
There is no re-statement of financial or non-financial information which was audited last year, unless otherwise related to 2023/24 operations.
Forward Looking Statements
Forward-looking statements included in this Report discuss the possible future financial position and results of the Company's operations. These statements, however, involve an element of risk and uncertainty due to external and possible internal reasons that cannot be accurately predicted now. Therefore, the accuracy of these statements can vary as events unfold and the impacts may at times be beyond the control of the Company.
We do not undertake to update or revise these statements publicly in the event of a change of circumstances nor does the Board or other preparers of the Annual Report undertake any liability towards the impacts of any unprecedented negative events arising out of the volatile global or local macro-economic environment.
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ABOUT
THIS REPORT
Audit and Assurance
GRI 2-5
The Company adheres to both internal and external models in audit and assuring.
The company undertook a combined assurance approach to verify the accuracy and completeness of this integrated report. Accordingly, Messrs. KPMG, Chartered Accountants have provided an independent assurance for the Financial Statements and provided Assurance on the Sustainability indicators.
The Board Responsibility
The Board of Directors is responsible for ensuring the integrity and the accuracy of this Integrated Report. The Board hereby confirms that in their opinion this Report provides all material issues and presents the Company's performance in a fair manner and is prepared in accordance with the Framework.
Signed on behalf of the Board.
Navigating our Report
Capitals
Stakeholders
Governance | Risk and |
Opportunities |
Thushan Amarasuriya Executive Director / CEO 7th May 2024
Feedback and Inquiries
GRI 2-3
We value your feedback which will help us to improve the comprehensiveness of our report for the new financial year. Please contact the following Officer for enquiries regarding the Annual Report. You can also forward your suggestions to:
Head of Finance,
Singer Finance (Lanka) PLC
No 498, Galle Road, Colombo 3
Email: erajf@singersl.com
ABOUT OUR COMPANY
Our strong heritage rooted in 1enduring values has created a bedrock of stability. As we evolve and move ahead to the future we are guided by this foundation which shapes our journey.
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SINGER FINANCE (LANKA) PLC
About Us
Singer Finance (Lanka) PLC is a subsidiary of Singer (Sri Lanka) PLC. The Company was incorporated
on 19th April 2004 to operate as a finance leasing entity within the provisions of the Finance Companies Act No 78 of 1988 as amended by the Act No 23 of 1991 which was subsequently replaced by the Finance Business Act No 42 of 2011.
Vision
To be the Foremost Finance Company in Sri Lanka.
Mission
To provide the most useful and ethical financial services to our customers by creating an experience that builds lasting relationships.
Purpose
Statement
Empowering Futures, Enriching
Lives, Building Trust and Driving
Prosperity
At Singer Finance, we empower individuals and businesses, fostering sustainable growth and prosperity. Our commitment to ethical, innovative and customer-centric financial services builds trust and nurtures enduring relationships. With integrity as our cornerstone, we drive economic empowerment, financial inclusion and social impact. Our purpose is to make a meaningful difference in the lives of all our stakeholders, shaping a future of accessible, attainable and sustainable financial well-being.
About Singer
Finance
Our Values
Lead with respect
Demonstrate responsibility and integrity
Improve and innovate passionately
Collaborate for success Respond with agility Drive sustainability
Overview of the Company
Singer Finance is a mid-sized finance company licensed by the Central Bank of Sri Lanka. The Company offers a wide spectrum of lending, deposit and transactional solutions to cater to a wide clientele comprising of individuals and the SME sector. A wide range of investment products are offered through fixed deposits and savings deposits. In recent years the company has refined its digital capabilities by widening the products and services offered through digital platforms facilitating digital onboarding through partnerships with other fintech banking solutions.
Over the years, we have steadily expanded and diversified our product offerings whilst deepening our outreach with a network of 52 branches. The Company is a subsidiary of Singer (Sri Lanka) PLC, Sri Lanka's premier manufacturer and retailer of consumer durables which is a part of the Hayleys Group, one of Sri Lanka's largest and most diversified conglomerates. We draw strength of this lineage as we pursue new opportunities founded on a strong bedrock of trust, confidence and customer service.
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