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ServiceNow hits $1 billion in AWS Marketplace transactions as enterprises rapidly adopt AI at scale
LAS VEGAS, May 06, 2026--ServiceNow and Amazon Web Services announced a platform expansion as companies rapidly deploy and scale agentic AI across the enterprise
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ServiceNow AI Control Tower and Amazon Bedrock AgentCore give mutual customers a unified governance architecture for the enterprise New AI agent integrations across security, IT operations, and telecommunications detect, act, and resolve issues with humans in the loop Developers can build and deploy AI agents on the ServiceNow AI Platform directly from Kiro, the AWS agentic IDE LAS VEGAS, May 06, 2026--(BUSINESS WIRE)--Knowledge 2026 — May 6, 2026 — ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and Amazon Web Services (AWS) today announced a platform expansion as companies rapidly deploy and scale agentic AI across the enterprise, which follows a significant milestone of ServiceNow AWS Marketplace transactions surpassing $1 billion. The expansion introduces a governance architecture for mutual customers built on ServiceNow AI Control Tower and Amazon Bedrock AgentCore; new AI agent integrations for enterprise security, IT operations, and telecommunications that detect, act, and resolve issues; and a native developer integration that lets teams build and deploy ServiceNow applications directly from Kiro, the AWS agentic integrated development environment (IDE), so that developers can move from idea to impact faster. ServiceNow’s $1 billion milestone reflects something larger than a commercial threshold. Enterprises are consolidating their AI infrastructure around platforms they trust, and increasingly, that means combining cloud and foundation model services with orchestration, governance, and workflow execution. ServiceNow’s platform expansion with AWS is a direct response to that demand: customers who have already committed to both platforms now have a single, connected architecture to deploy and scale AI. The AI workloads they've already built and deployed on AWS can now be governed, audited, and wired into the ServiceNow workflows that run their business, without rebuilding anything from scratch. "The enterprises leading in AI are deploying it, at scale, across their most critical operations on a trusted governance architecture. ServiceNow and AWS are meeting that moment together," said Jon Sigler, executive vice president and general manager, AI Platform at ServiceNow. "ServiceNow's orchestration and governance capabilities combined with AWS's cloud and model infrastructure is the architecture that m...