Scentre GroupASX: SCG

RAP 2024 - 2026 (Scentre Group RAP 2024 2026)

· Issued by Scentre Group

Innovate Reconciliation Action Plan

October 2024 - October 2026

Contents

Our vision for reconciliation

4

About the artwork and artist

6

A message from our CEO

8

A message from the CEO of Reconciliation Australia

10

Our business

12

Our RAP

13

Our RAP journey

14

RAP governance

16

Case study: Building education and cultural

20

connections

Case study: Investing in our communities

21

Relationships

22

Respect

24

Opportunities

26

Governance

28

Contact

30

Our vision for reconciliation

Scentre Group's vision for reconciliation is aligned to Our Purpose - creating extraordinary places, connecting and enriching communities.

Our reconciliation vision is to embed positive and sustainable equity and inclusion for Aboriginal and Torres Strait Islander peoples.

Our decision making and ethical business practices are guided by our DNA (our values) and are fundamental to our culture and the way we work as a responsible and sustainable business.

Our DNA is expressed as: we put our customers first, we act with integrity, we strive for excellence, we succeed together, we are constantly curious and we create a positive legacy.

As the owner of 42 Westfield destinations in Australia and New Zealand we have a unique opportunity to engage with communities at scale. Westfield destinations are strategically located in close proximity to the majority of the population in Australia and New Zealand and form part of the social fabric of the communities we serve.

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About the artwork and artist

Eternal Sunshine -

Mali Isabel (cover artwork)

Mali Isabel is an Arabana and Kokatha artist, living and practising on Kaurna land (Adelaide), Australia.

Through a combination of traditional dot painting, her hallmark use of colour, and contemporary style, Mali creates bright and magical artworks that aim to spread joy and positivity, encourage meaningful conversations, and share personal stories and worldly experiences.

Mali Isabel said: "The artwork 'Eternal Sunshine' is about the journey of community coming together as one to celebrate life, land and love. The centre features a meeting place filled with children, adults and Elders representing the ones that came before us, the current people making change and the future generations. The meeting place is surrounded by waterholes and smaller meeting places showing that we are all in different stages of our journeys and that is OK. The running river connects us all and shows that no matter where we are, we are all connected in some way, shape

or form. The waterholes represent my culture and people, Arabana mob, and the significance of water. The mini rainbows represent Scentre Group and their commitment to action reconciliation."

Mali Isabel in her studio.

Hear Mali's story about the creation of Eternal Sunshine https://www.scentregroup.com/sustainability/our- stories/fourth-reconciliation-action-plan

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A message from our CEO

I am pleased to share Scentre Group's fourth Reconciliation Action Plan (RAP) 2024 - 2026. This RAP seeks to continue our reconciliation journey and embed reconciliation initiatives into our business practices.

Our vision for reconciliation is to embed positive and sustainable equity and inclusion for Aboriginal and Torres Strait Islander peoples. This is aligned to Our Purpose: creating extraordinary places, connecting and enriching communities.

Our previous Reconciliation Action Plan (RAP) focused on four strategies to maximise our ability to create change.

  1. Understanding - build greater awareness, knowledge and cultural competence in our people to achieve our RAP vision.
  2. Improving employment opportunities - embed and enhance an enterprise-widerecruitment and retention strategy to address the lack of long-termAboriginal and Torres Strait Islander representation in our workforce.
  3. Economic partnerships - embed and enhance our procurement strategy to increase and expand the number of Aboriginal and Torres Strait Islander businesses we engage with.
  4. Community connection and engagement - continue to connect with our customers and communities in fulfilling our vision.

In renewing our commitment we will maintain our focus on these four strategies as we continue to grow our knowledge, build meaningful relationships and enhance community connections in each of our Westfield destinations across Australia.

Some of the highlights from our past RAP included exceeding our commitment to employ three to six

new people annually who identify as Aboriginal and Torres Strait Islander peoples - welcoming eight

new team members during the period.

We continued to embed our Aboriginal and Torres Strait Islander procurement strategy with over $27.3 million in contracts awarded to Supply Nation accredited businesses from May 2022 - April 2024.

We reviewed and updated our Anti-Discrimination Policy for our people and suppliers including supporting our commitment to promoting a physically and psychologically safe and secure working environment for our people.

We continued to embed our Aboriginal and Torres Strait Islander procurement strategy with over $27.3 million in contracts awarded to Supply Nation accredited businesses from May 2022 - April 2024.

All of our Australian Westfield destinations celebrated NAIDOC Week with community activations bringing to life a range of experiences including art installations, kids craft and awareness campaigns amplified through our digital and social channels.

We refreshed our Acknowledgement of Country protocols and raised awareness with our people to support its inclusion when meeting together. We display an Acknowledgement of Country on Scentre Group digital channels, in our office meeting rooms and across Westfield customer facing channels to show our respect and raise awareness.

In the lead up to the 2023 referendum for a Voice to Parliament we partnered with Mirri Mirri, an Aboriginal owned company helping people improve their understanding and awareness of First Nations cultures. We ran a series of face-to-face and virtual training sessions to provide our people with the opportunity to learn more about our First Nations cultures and histories, be informed about the Uluru Statement from the Heart and the referendum proposal.

We commenced a partnership with Jawun, who seconds employees from companies and governments to First Nations organisations and communities to assist them with various projects. Two of our senior executives and three RAP working group members have attended cultural immersion trips on Country and we are looking forward to expanding our involvement and engaging more of our people with the program.

Thank you to all Scentre Group team members who have taken part in our RAP initiatives and contributed to these outcomes.

On behalf of Scentre Group we look forward to continuing our reconciliation journey together.

Elliott Rusanow

CEO

Scentre Group

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  1. message from the CEO of Reconciliation Australia

These learnings extend to Scentre Group using the lens of reconciliation to better understand its core business, sphere of influence, and diverse community of staff and stakeholders.

The RAP program's emphasis on relationships, respect and opportunities gives organisations a framework from which to foster connections with Aboriginal and Torres Strait Islander peoples rooted in mutual collaboration and trust.

This Innovate RAP is an opportunity for Scentre Group to strengthen these relationships, gain crucial experience, and nurture connections that will become the lifeblood of its future RAP commitments. By enabling and empowering staff to contribute to this process, Scentre Group will ensure shared and cooperative success in the long-term.

Innovate RAP

Reconciliation Australia commends Scentre Group on the formal endorsement of its fourth Innovate Reconciliation Action Plan (RAP).

Since 2006, RAPs have provided a framework for organisations to leverage their structures and diverse spheres of influence to support the national reconciliation movement.

With close to three million people now either working or studying in an organisation with a RAP, the program's potential for impact is greater than ever.

Scentre Group continues to be part of a strong network of more than 3,000 corporate, government, and not-for-profit organisations that have taken goodwill and transformed it into action.

The four RAP types - Reflect, Innovate, Stretch and Elevate - allow RAP partners to continuously strengthen reconciliation commitments and constantly strive to apply learnings in new ways.

An Innovate RAP is a crucial and rewarding period in an organisation's reconciliation journey. It is a time to build the strong foundations and relationships that ensure sustainable, thoughtful, and impactful RAP outcomes into the future.

An integral part of building these foundations is reflecting on and cataloguing the successes and challenges of previous RAPs. Learnings gained through effort and innovation are invaluable resources that Scentre Group will continuously draw upon to create RAP commitments rooted in experience and maturity.

Gaining experience and reflecting on pertinent learnings will ensure the sustainability of Scentre Group's future RAPs and reconciliation initiatives, providing meaningful impact toward Australia's reconciliation journey.

Congratulations Scentre Group on your fourth Innovate RAP and I look forward to following your ongoing reconciliation journey.

Karen Mundine

CEO

Reconciliation Australia

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Our business

Our Purpose: creating extraordinary places, connecting and enriching communities.

Scentre Group owns 42 Westfield destinations are strategically located in close proximity to the majority of the population in Australia and New Zealand.

Our Westfield destinations are places people visit for social connection and to access diverse retail experiences, products and services. Across our destinations we have 3,700 diverse businesses representing approximately 12,000 outlets.

We form part of the social fabric of the communities we serve and aspire to be essential and evolve with our communities over time.

Every Westfield destination has a Community and Marketing Plan that guides their community engagement including recognising cultural days of significance and supporting community services. Through the management of our centres we generate economic activity within our local communities, procuring goods and services, and supporting employment opportunities.

Our growth is driven by our ability to attract more people to our Westfield destinations. We continue to grow in a responsible and sustainable way.

We employ 2,698 people across Australia and New Zealand. Approximately 93% of our workforce is located in Australia. We have 11 team members who identify as Aboriginal and/or Torres Strait Islander peoples, representing 0.4% of our workforce.

We actively seek to make connections between Our Purpose and our approach to responsible business which includes diversity, equity and inclusion initiatives for our people and communities.

Our RAP

As we embark on the journey of our fourth Innovate RAP we have reflected on the progress made and where we need to maintain focus on strengthening our relationships with Aboriginal and Torres Strait Islander peoples to bring about meaningful change.

Michael Scarrott is a proud gay Biripi man, Cook family descendant, and member of our Concierge team at Westfield Sydney.

Michael's artwork featured as part of Westfield Sydney's Gallery Exhibition in collaboration with Boomalli Artists

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Our RAP

Scentre Group is committed to continuing

to grow our knowledge, build meaningful

journey

relationships and enhance community

connections in each of our Westfield

Launched our

Expanded our

Exceeded our employment

Awarded ARA

second Innovate

procurement strategy

target, welcoming 11 new

Indigenous Services

RAP

with Supply Nation

Aboriginal and Torres Strait

a contract worth

Islander team members

almost $12 million

over five years

2015 -

destinations. We recognise reconciliation

is important for all Australians and through

2024

our connection to communities we have an

important role to play in supporting the journey

to a reconciled, just and equitable Australia.

Here are some highlights from our RAP

journey to date:

2019 - 2021

2022 - 2024

Re-committed to our cultural awareness education through online and virtual delivery of our training programs

Launched our third

Reviewed and

Expanded the display

Innovate RAP

refreshed our Anti-

of Acknowledgement of

Discrimination Policy

Country messaging across

Scentre Group and Westfield

digital channels

2016 - 2018

All Australian Westfield destinations celebrated NAIDOC Week bringing to

Supported education and awareness of the Uluru Statement from the Heart and cultural awareness training

Provided in-kind support to the Empowering Communities Yes vote

Inaugural Innovate Reconciliation Action Plan launched

Our first RAP Working Group established

In celebration of National Reconciliation Week unveiled 'A Modern Day Corroboree' commissioned from Indigenous artist Mark Kilpatrick

life a range of experiences, art installations and performances

in the lead up to the referendum on a Voice to Parliament

campaign

Introduced RAP Guidelines to inform and educate all team members

Implemented cultural awareness and unconscious bias training

Celebrated NAIDOC Week installing Acknowledgement to Country plaques across all Australian Westfield destinations

Incorporated Aboriginal and Torres Strait Islander artworks, murals, sculptures and landscape elements at five Westfield destinations

Commissioned new artwork from Mali Isabel, an Arabana and Kokatha artist, featured in this RAP

Partnered with Jawun to foster meaningful connections between First Nations peoples and non-Indigenous Australians. To date two senior executives and three RAP working group members have attended cultural immersion trips on Country

Renewing our fourth Innovate RAP

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RAP governance

Our people are the key to our success and to truly succeed together and grow, everyone needs to feel that they belong at Scentre Group.

To be the place where talent thrives our diversity, equity and inclusion (DEI) vision is: 'Everyone Belongs'.

To realise this vision we focus on two big goals:

  1. Respect and Equity - support everyone to recognise their unique circumstances, overcome personal challenges, remove systemic barriers and drive a culture of everyday respect.
  2. Wellbeing and Safety - demonstrate care for the unique needs of our people through our benefits and people protecting people culture, promoting physical and psychological safety.

To deliver our big goals, we have an enterprise focus on education, awareness events and experiences, listening and engagement, and a holistic talent strategy to attract diverse and high-performing talent. Targeted action plans, such as our RAP, address the bespoke initiatives and actions that support our DEI vision.

Governance

Framework

The Board

Oversight of the Group's strategy, purpose and culture

Risk and Sustainability Committee & Human Resources Committee

Oversight of strategies and initiatives

Group Operations Team

Oversight and endorsement

Cultural Advisory Committee

Inform, consult and determine recommendations

RAP Working Group

Accountability of RAP deliverables

Our Governance Framework ensures accountability of our RAP. It allows us to effectively communicate the details

of our RAP at all levels of our business and Westfield destinations. Initiatives within our RAP are enabled through our strategic plans including our Culture and Capability Plan, and Westfield destination Community and Marketing Plans.

Every Community and Marketing Plan outlines the unique characteristics of the local community and includes community engagement activities and connections with local authorities and organisations.

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Cultural Advisory

Committee

The Cultural Advisory Committee consists of a cross section of Scentre Group team members who provide subject matter expertise and strategic oversight to inform, consult and determine recommendations for the implementation of work streams and targeted action plans.

Cultural Advisory Committee members:

  • Kate Cutler, Employee Experience Manager (Chair)
  • Carolyn Agar, Organisation Capability Manager
  • Anna Kotevski, Head of Talent and Analytics
  • Pam Wilson, National Community Experience Manager
  • Jo Stevenson, Senior Communications Manager
  • Sabrina Ali, Senior Manager Human Resources
  • Katie Paull, GM Asset Management
  • Jacqui Waine, GM Marketing and Community
  • Scott Moore, GM BrandSpace
  • David Salmon, Group GM Group Planning
  • Scott Marston, Group GM Design and Construction
  • Karen Homarwijaya, GM Finance
  • Amy Copley, Head of Marketing Brand and Content
  • Addison McGovern, National Customer Contact Manager
  • Josh Itzkowic, GM Corporate Finance
  • Peter Allsopp, Head of Life Safety

RAP Working

Group

Our RAP Working Group (RWG) consists of a cross section of dedicated and committed Scentre Group team members. One member of the RWG identifies as First Nations and we further support First Nation's representation through external partners delivering specific initiatives such as cultural awareness training.

The governance of our RWG includes meeting to review progress against the RAP (at a minimum quarterly) and regularly reporting to the Cultural Advisory Committee on RAP initiatives and progress through a deliverables scorecard.

RAP Working Group members include representation from our operational and enabling teams:

  • Lillian Fadel, Group Director Customer, Community and Destinations (Executive Sponsor)
  • Kate Cutler, Employee Experience Manager (Lead)
  • Aaron Galea, Head of Procurement
  • Anna Kotevski, Head of Talent and Analytics
  • Chris Mitchell, Centre Manager
  • Carolyn Agar, Organisation Capability Manager
  • Bianca Hatton, Community Engagement Manager
  • Tilney Lewis, Regional Marketing Manager (RAP Champion)
  • Jamie Hogg, Marketing Executive

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Case study

Building education and cultural connections

We are committed to the education and engagement of our people for matters that reflect our RAP vision. This includes providing our people with meaningful cultural awareness training about Aboriginal and Torres Strait Islander peoples.

In the lead up to the referendum on a Voice to Parliament in October 2023, we provided our people with materials and support to be fully informed about the Uluru Statement from the Heart and the referendum proposal. This included face-to-face and virtual training sessions in partnership with Mirri Mirri, an Aboriginal- owned company helping people improve their understanding and awareness of First Nations cultures.

Members of the Scentre Group team with Paul Sinclair (centre) from Mirri Mirri completing in person cultural awareness training.

This training provided our people the opportunity to:

  1. Learn: about our First Nations cultures and histories
  2. Understand: more about the referendum proposal and where to source materials
  3. The future: consider our role beyond the referendum as we continue to develop effective practices around procurement, recruitment, communication and education.

We know there is more to be done to build greater Aboriginal and Torres Strait Islander cultural awareness and to foster positive relations amongst our people. As part of our mandatory cultural awareness education strategy we will continue to educate our people on the effects

of racism and actively communicate our Anti- Discrimination Policy.

Case study

Investing in our communities

Westfield destinations are places people visit for social connection and to access diverse retail experiences, products and services. We invest in and give back to our local communities.

As part of our Community Engagement Strategy, we connect with local Aboriginal and Torres Strait Islander communities in various ways including our Westfield Local Heroes community grants program, foregone income for space provided in our Westfield destinations for community use, volunteering time and in-kind contributions.

Every Westfield destination has a Community and Marketing Plan. These plans guide local engagement with the community in relevant and meaningful ways. In 2023 as one of our key cultural moments, NAIDOC Week was celebrated across every Australian Westfield destination bringing to life a range of experiences, art installations and performances within our communities.

The Westfield Local Heroes program discovers and recognises local individuals making a positive impact in the community, and supports the work they do. Over the past six years the program has awarded $95,000 in grants to nine organisations who are working with Aboriginal and Torres Strait Islander communities.

Between July 2022 and June 2023, our Westfield destinations formed and maintained 14 local partnerships with Aboriginal and Torres Strait Islander organisations, helping them to achieve their goals and support thriving communities. The organisations include Local Aboriginal Land Councils, sporting groups and local Indigenous businesses.

Our people have access to two volunteer days per year and in the period of our last RAP, they used 1,048 hours of their volunteer leave to support local Aboriginal and Torres Strait Islander community groups.

NAIDOC Week 2024 Westfield Southland | Exhibition with Artist Bayley Mifsud

NAIDOC Week 2024 Westfield Kotara | Alejandro Lauren Art Installation

NAIDOC Week 2024 Westfield Sydney | Gallery Exhibition in collaboration with Boomalli Artists

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