2024 Responsible Business Report (2024 Responsible Business Report)

Immediate incident response

In the days following the devastating attack, Westfield Bondi was under the direction of NSW Police to allow critical investigation tasks to be completed. Our team provided full assistance to the NSW emergency services response and police investigation.

Many people witnessed and were impacted by the horrific events that unfolded. We worked with the NSW Government, local councils, local Members of Parliament and representatives of community organisations to provide support. Mental health and counselling services were made available to our customers, business partners' team members and our people.

Considered return to trade

On Friday 19 April 2024 - six days after the attack - Westfield Bondi re-opened, with some business partners opting to re-open over the following week.

Business partner rent was waived for the period from Saturday 13 April until Friday 19 April 2024 inclusive.

Specialists from our employee assistance provider, Assure, provided briefings to store managers to support their employees as they returned to work. Mental health counsellors were available in centre for team members to speak with during this period.

Supporting victims' families and victims

We engaged with the victims' families and those directly impacted to offer our support. This included working with, and through NSW Police-appointed Family Liaison Officers. Our over-riding principle was care and compassion.

Community Reflection Day

On Thursday 18 April 2024 we hosted a Community Reflection Day to support the broader community as we started the sensitive process of reopening Westfield Bondi. The centre was on 'quiet time' settings with no music or advertising screens and our business partners did not trade.

We established a memorial location on level 4 of the centre with six large floral wreaths and a condolence book. Thousands of people came to sign the condolence book. Counsellors were available in the centre to support members of the public as they visited.

Supporting our team

The impact of the attack on our Westfield Bondi team and all our employees has been significant. Our leadership team strongly encouraged all employees with a role in managing the response to participate in counselling through a dedicated Employee Assistance Program counsellor. Availability of counselling has been ongoing. Our broader workforce has been briefed on multiple occasions by our leaders including leadership team visits and town hall style forums at Westfield destinations and through a central Bondi Support Hub on our intranet.

Coronial inquest

We are providing our support to the NSW Coroner's Bondi Junction Inquest which is scheduled to commence on 28 April 2025.

Scentre Group owns and operates

42 Westfield destinations

in Australia and New Zealand

Our Purpose

Creating extraordinary

places, connecting and enriching communities

Our Plan

We create the places more people choose to come, more often, for longer

Our Ambition

To grow the business

by becoming essential to people, their communities

and the businesses that

interact with them

In this report

2024 reporting suite

2024

Annual Report

Connecting and

enriching communities

Annual

Responsible Business

Eternal Sunshine by artist Mali Isabel

Report

Report

Acknowledgement of Country

We acknowledge the Traditional Owners and communities of the lands on which our business operates.

We pay our respect to Aboriginal and

Torres Strait Islander cultures and to their Elders past and present.

We recognise the unique role of

Māori as Tangata Whenua of

Aotearoa/New Zealand.

SEE MORE ONLINE

Cover Image: Official 2024 Paris Olympics Live Site, Westfield Hurstville

Community is at the heart of our company's Purpose and continues to guide us as we pursue operational excellence and growth in a responsible and sustainable way.

During 2024, this was crucial in how our company responded to the random and devastating attack at Westfield Bondi on 13 April 2024. Six innocent people lost their lives, including one of our security team members, and many others were impacted. We again extend our deepest condolences to the families and loved ones of the victims.

Our full condolence statement and a summary of our initial response are on the opening pages of this Report.

The Bondi Junction Inquest is scheduled to commence on 28 April 2025 and we are assisting the NSW Coroner in preparation for it. We expect a thorough exploration of issues and events including potential learnings to improve security arrangements in crowded places such as our destinations.

A summary of our approach to security is on page 13 of this Report.

Throughout the year we continued to support social progress, build local partnerships and unite people around meaningful experiences in their local Westfield destination.

Over the past five years, we have invested $32 million into our local communities. In 2024, that included $1.24 million in Westfield Local Hero grants and $7.3 million of foregone income for space in our destinations and digital screen campaigns for our community partners. This included continued rental assistance for Lifeline's crisis call centre at Westfield Bondi, and donated space for the PCYC NSW's Youth Hub that was temporarily located at Westfield Parramatta.

Our strategic focus is to create more reasons for our customers to visit and spend their time in our Westfield destinations.

As an official partner of the Australian Olympic and Paralympic teams, New Zealand Olympic Team and Paralympic Team supporter, our Westfield destinations transformed into official Live Sites and Fan Zones. Over 900,000 attendees visited to watch the action.

We listen to customer feedback and our customer advocacy improved as measured by our Net Promoter Score, increasing three points to 49 points in 2024.

Our portfolio of destinations incorporates more than

670 hectares of land holdings which are strategically located in and around existing civic and transport hubs - places where densification is occurring. These substantial land holdings have the potential to be part of addressing residential supply issues in Australia and New Zealand. In 2024, we received rezoning approval at Westfield Hornsby in Sydney and Westfield Belconnen in Canberra that now provides the opportunity for large scale residential development at those sites.

Our people are the key to our pursuit of operational excellence and achieving growth. We undertook our second People Pulse Check to measure employee engagement. Pleasingly, we achieved an engagement score of 89 per cent, with

67 per cent of our people completing the survey.

We are on track to achieve net zero scope 1 and 2 emissions across our wholly-owned Westfield destinations by 2030.

As we work towards transitioning to the Australian Sustainability Reporting Standards we have integrated a Climate section into this Report to outline our net zero strategy and the ways in which we manage climate-related risks and opportunities.

Every team member plays an important role in fulfilling our Purpose and I thank them for their ongoing focus and commitment.

Thank you for your ongoing support of Scentre Group.

Elliott Rusanow

Chief Executive Officer

18 March 2025

Our 2024 Responsible Business Report provides a summary of

our overall sustainability performance from 1 January 2024 to 31 December 2024.

It also outlines our net zero strategy and the ways we manage climate-related risks and opportunities.

This report should be read in conjunction with the online 2024 Responsible Business Data Pack which details our management approach.

The Global Reporting Initiative (GRI) Standards reflect globally-established practices for sustainability reporting. The disclosure of our material topics has been prepared with reference to these Standards. This report has also been prepared with reference to the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD).

The 2024 Responsible Business Data Pack includes our GRI Content Index and TCFD Content Index.

This report complements other documents in our annual reporting suite, including our Annual Report, Corporate Governance Statement and Modern Slavery Statement, providing expanded disclosure about our approach to operating as a responsible and sustainable business, detailing our non-financial performance, impacts and opportunities.

Indicators covering greenhouse gas emissions, water, energy and waste have been externally and independently assured by EY.

Our approach to responsible business

Operating as a responsible and sustainable business is an important part of how we create long-term value for our stakeholders.

Our strategy is to operate as a responsible and sustainable business with initiatives that address the four pillars of our approach - community, people, environment and economic performance. It aligns to our Ambition to become essential to people and their communities.

We engage directly with stakeholders to understand our most significant responsible business issues. This report reflects areas that influence our business success and are important to our stakeholders.

A diverse range of internal and external stakeholders have an interest in our business. Primary stakeholders include our customers, business partners, investors and our people.

Other stakeholders include government, industry bodies, joint venture partners, community partners and the communities in which we operate.

We have established communication channels and feedback loops to maintain awareness. We are responsive to our stakeholders' issues and concerns.

An overview of how we engage with our stakeholders is provided in more detail in the Disclosures of Management Approach for each of the four pillars of our sustainable business framework, which can be found in the 2024 Responsible Business Data Pack.

We also consider material topics raised in external environment, social and governance surveys, including MSCI, ISS and Sustainalytics, and leverage guidance from external advisers about environmental trends.

Our Enterprise Risk Management Framework is used to assess the impact of the issues identified and inform our annual responsible business priorities. Key deliverables are monitored by the executive leadership team quarterly and are endorsed by the Board through its review of this report.

SCENTRE GROUP2024 Responsible Business Report

42

destinations

Our destinations are in close proximity to

20 million

people

Customer visits

526 million

Business partner sales

$29.0 billion

Westfield members

4.5 million

Assets under management

$50.2 billion

SCG Share $34.7 billion

Land holdings in major

population and growth regions

>670 hectares

4 destinations

78ha of land holdings

Destinations

Customer visitation

2 destinations

17ha of land holdings

19m

5 destinations

54ha of land holdings