AI
Reliance Global Group Launches AI Agent for Secure Browser Automation in Regulated Insurance Back Offices
Reliance's proprietary AI agent brings secure environments, policy-enforced action controls, human-in-the-loop review, and audit-grade records to regulated industries, beginning with insurance back officesLAKEWOOD, NJ, July 14, 2026 (GLOBE NEWSWIRE) -- Reliance Global Group, Inc. (NASDAQ: EZRA) today announced the launch of a proprietary AI agent built in-house for secure browser automation in regulated back-office operations. The launch represents a key milestone in Reliance’s previously announ
About this update from Reliance Global Group, Inc.
Reliance's proprietary AI agent brings secure environments, policy-enforced action controls, human-in-the-loop review, and audit-grade records to regulated industries, beginning with insurance back offices LAKEWOOD, NJ, July 14, 2026 (GLOBE NEWSWIRE) -- Reliance Global Group, Inc. (NASDAQ: EZRA) today announced the launch of a proprietary AI agent built in-house for secure browser automation in regulated back-office operations. The launch represents a key milestone in Reliance's previously announced AI strategy, establishing the technology foundation for the Company's vision to build an AI-powered insurance platform. The agent is built to automate thousands of repetitive browser-based tasks performed by insurance teams every day, including service requests, endorsements, quote pulls, status checks, and document retrieval, while operating within a security framework designed for regulatory compliance. General-purpose web agents are typically designed for maximum autonomy, allowing them to execute actions independently. In regulated environments, that approach creates risk, as an automation error can result in an incorrect policy action, inaccurate pricing, or exposure of sensitive information. Reliance's AI agent was built around control and accountability. It manages login, access, and portal credentials for the agency, while every browser interaction is governed by defined policies and recorded through an audit trail. The agent's actions are limited by predefined controls, with human review required for consequential decisions. The platform is being deployed across Reliance's growing network of insurance agencies, where the Company expects it to improve operating efficiency, reduce manual processing, and accelerate the integration of acquired agencies. As additional carrier portals, workflows, and AI capabilities are added, Reliance expects the platform to become an increasingly valuable component of its technology ecosystem, strengthening both its agency operations and the foundation for future AI-native insurance products. The Company also intends to commercialize the platform through developer, Team, and Enterprise offerings, including self-hosted and virtual private cloud (VPC) deployments. "Every agency we bring onto the platform comes with thousands of hours of repetitive portal work. This agent allows us to absorb that work without scaling headcount while maintaining the controls required in insurance operations," said Judah Korman, Chief Operating Officer of Reliance Global Group.
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