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Regis Corporation Reports Continued Profitability for the Fourth Fiscal Quarter and Full Fiscal Year 2023

MINNEAPOLIS--(BUSINESS WIRE)-- Regis Corporation (NYSE: RGS), a leader in the haircare industry, today announced financial results for the fourth fiscal

Regis CorporationAugust 23, 20234
Regis Corporation Reports Continued Profitability for the Fourth Fiscal Quarter and Full Fiscal Year 2023

About this update from Regis Corporation

MINNEAPOLIS --(BUSINESS WIRE)-- Regis Corporation (NYSE: RGS), a leader in the haircare industry, today announced financial results for the fourth fiscal quarter and full year ended June 30, 2023 . Matthew Doctor , Regis Corporation's President and Chief Executive Officer, commented: "At the end of fiscal 2022, I mentioned that we were poised to deliver stronger results in fiscal 2023 – and we did exactly that. We finished the year strong, delivering our fourth consecutive quarter of positive operating income, leading to our highest-level of operating income since 2017. We demonstrated growth across key financial metrics including same-store sales, operating income and adjusted EBITDA, reflecting the successful execution of the strategies we have been implementing. We have largely stabilized the business in a relatively short period of time, and during what remains to be a challenging operating environment for our industry – having gone from an adjusted EBITDA loss of $76.9 million in fiscal 2021, an adjusted EBITDA loss $1.8 million in fiscal 2022, to positive adjusted EBITDA of $21.0 million in fiscal 2023. We continued to reduce costs and generated efficiencies while focusing on our talent, technology, stylist community, and customer marketing to optimize our platform for sustained profitable growth. I am proud of our team and franchisees for their valuable contributions to the year and am excited to make continued progress in fiscal 2024." Financial Highlights: Fourth quarter fiscal 2023 compared to fourth quarter fiscal 2022: System-wide revenue of $311.8 million decreased $5.0 million from $316.8 million and system-wide same-store sales increased 2.5%; Operating income improved $4.9 million to $3.6 million , from an operating loss of $1.3 million in the 2022 fourth quarter; Franchise adjusted EBITDA of $5.5 million increased $3.0 million from $2.5 million in the 2022 fourth quarter; Net loss of $4.8 million improved $37.8 million from a loss of $42.6 million in the 2022 fourth quarter; and Adjusted EBITDA of $5.2 million increased $4.2 million from $1.0 million in the 2022 fourth quarter. Full fiscal year 2023 compared to full fiscal year 2022: System-wide revenue of $1,230.5 million increased $2.0 million from $1,228.5 million and system-wide same-store sales increased 4.4%; Operating income improved $37.7 million to $8.8 million , from an operating loss of $28.9 million in the 2022 fiscal year; Franchise adjusted EBITDA of $22.8 million increased $15.1 million from $7.7 million in the 2022 fiscal year; Net loss of $7.4 million improved $78.5 million from a loss of $85.9 million in the 2022 fiscal year; and Adjusted EBITDA of $21.0 million increased $22.8 million from a loss of $1.8 million in the 2022 fiscal year. Fourth Quarter Fiscal Year 2023 Consolidated Results Three Months Ended June 30 , Twelve Months Ended June 30 , (Dollars in millions, except per share data) 2023 2022 2023 2022 Consolidated revenue $ 55.7 $ 66.1 $ 233.3 $ 276.0 System-wide revenue (1) 311.8 316.8 1,230.5 1,228.5 System-wide same-store sales comps 2.5 % 7.1 % 4.4 % 14.8 % Operating income (loss) $ 3.6 $ (1.3 ) $ 8.8 $ (28.9 ) Loss from continuing operations (4.8 ) (8.6 ) (11.3 ) (46.5 ) Diluted loss per share from continuing operations (0.10 ) (0.19 ) (0.25 ) (1.07 ) (Loss) income from discontinued operations — (34.1 ) 4.0 (39.4 ) Net loss (4.8 ) (42.6 ) (7.4 ) (85.9 ) Diluted net loss per share (0.10 ) (0.93 ) (0.16 ) (1.97 ) Adjusted EBITDA (2) 5.2 1.0 21.0 (1.8 ) _____________________________________________________________ (1) Represents total sales within the system. (2) See GAAP to non-GAAP reconciliations within the attached section titled "Non-GAAP Reconciliations." Revenue Total revenue in the fourth quarter 2023 of $55.7 million decreased $10.4 million and total revenue in fiscal year 2023 of $233.3 million decreased $42.7 million . The decreases were driven primarily by a reduction in salon count and exiting the product distribution business. Operating Income Regis reported fourth quarter 2023 income from operations of $3.6 million compared to a loss from operations of $1.3 million in the fourth quarter 2022. Regis reported fiscal year 2023 income from operations of $8.8 million , compared to a loss from operations of $28.9 million in 2022. The year-over-year improvement in operations was driven primarily by our lower general and administrative expense structure and the wind down of loss-generating company-owned salons during the last twelve months. Net Loss from Continuing Operations Regis reported fourth quarter 2023 net loss from continuing operations of $4.8 million , or $0.10 loss per diluted share, compared to a net loss from continuing operations of $8.6 million , or $0.19 loss per diluted share, in the fourth quarter 2022. Regis reported fiscal year 2023 net loss from continuing operations of $11.3 million , or $0.25 loss per diluted share, compared to a net loss from continuing operations of $46.5 million , or $1.07 loss per diluted share, in 2022. The year-over-year improvement in net loss from continuing operations in both periods was driven primarily by an increase in operating income partially offset by an increase in interest expense. Net Loss The Company reported a fourth quarter 2023 net loss of $4.8 million , or $0.10 loss per diluted share, compared to a net loss of $42.6 million , or $0.93 loss per diluted share for the same period last year. The Company reported fiscal year 2023 net loss of $7.4 million , or $0.16 loss per diluted share, compared to a net loss of $85.9 million , or $1.97 loss per diluted share, in 2022. The year-over-year improvement in net loss in both periods was driven by the loss on the sale of our point-of-sale system in the prior year. Adjusted EBITDA Fourth quarter adjusted EBITDA of $5.2 million improved $4.2 million versus adjusted EBITDA of $1.0 million in the same period last year. Fiscal year adjusted EBITDA of $21.0 million improved $22.8 million , versus an adjusted EBITDA loss of $1.8 million in the same period last year. The improvements were driven by lower general and administrative expense and the wind down of loss-generating company-owned salons during the last twelve months. Fiscal year 2023 adjusted EBITDA also benefited from a $1.1 million grant from the state of North Carolina related to COVID-19 relief. Fourth Quarter Fiscal Year 2023 Segment Results Franchise Three Months Ended June 30 , Increase (Decrease) Twelve Months Ended June 30 , Increase (Decrease) (Dollars in millions) (1) 2023 2022 2023 2022 Royalties $ 16.6 $ 17.2 $ (0.6 ) $ 66.0 $ 65.8 $ 0.2 Fees 3.0 3.0 — 11.3 11.6 (0.3 ) Product sales to franchisees 0.6 3.3 (2.7 ) 2.8 15.1 (12.3 ) Advertising fund contributions 7.7 8.4 (0.7 ) 31.7 32.6 (0.9 ) Franchise rental income 25.6 30.6 (5.0 ) 111.4 130.8 (19.4 ) Total Franchise revenue $ 53.5 $ 62.5 $ (9.0 ) $ 223.2 $ 255.8 $ (32.6 ) Franchise same-store sales comps 2.4 % 7.2 % 4.4 % 15.0 % Franchise adjusted EBITDA $ 5.5 $ 2.5 $ 3.0 $ 22.8 $ 7.7 $ 15.1 as a percent of revenue 10.2 % 4.1 % 10.2 % 3.0 % as a percent of adjusted revenue (2) 27.1 % 10.8 % 28.5 % 8.4 % Total Franchise salons 4,795 5,395 (600 ) as a percent of total Franchise and Company -owned salons 98.6 % 98.1 % _________________________________________________________ (1) Variances calculated on amounts shown in millions may result in rounding differences. (2) Adjusted revenue excludes non-margin revenue. See GAAP to non-GAAP reconciliations within the attached section titled "Non-GAAP Reconciliations." Franchise Revenue Fourth quarter franchise revenue was $53.5 million , a $9.0 million , or 14.4%, decrease compared to the prior year quarter. Non-margin franchise rental income decreased $5.0 million due to fewer salons in the current year. Royalties were $16.6 million , a $0.6 million , or 3.5% decrease, versus the same period last year due to the decline in salon count. Product sales to franchisees of $0.6 million decreased $2.7 million , or 81.8%, as a result of the transition out of the wholesale product business. Fiscal year 2023 franchise revenue was $223.2 million , a $32.6 million , or 12.7%, decrease compared to the prior year primarily due to a decline in non-margin franchise rental income as a result of a lower franchise salon count. Franchise Adjusted EBITDA Fourth quarter franchise adjusted EBITDA of $5.5 million improved $3.0 million year-over-year primarily due to a decrease in general and administrative expense. Fiscal year 2023 franchise adjusted EBITDA of $22.8 million improved $15.1 million year-over-year primarily due to a decrease in general and administrative expense. Company-Owned Salons Three Months Ended June 30 , Increase (Decrease) Twelve Months Ended June 30 , Increase (Decrease) (Dollars in millions) (1) 2023 2022 2023 2022 Total Company -owned salon revenue $ 2.2 $ 3.6 $ (1.4 ) $ 10.1 $ 20.2 $ (10.1 ) Company-owned same-store sales comps 8.7 % (0.8 )% 4.9 % 3.4 % Company-owned salon adjusted EBITDA $ (0.3 ) $ (1.6 ) $ 1.3 $ (1.8 ) $ (9.5 ) $ 7.7 as a percent of revenue (13.6 )% (44.4 )% (17.8 )% (47.0 )% Total Company -owned salons 68 105 (37 ) as a percent of total Franchise and Company -owned salons 1.4 % 1.9 % _________________________________________________________ (1) Variances calculated on amounts shown in millions may result in rounding differences. Company-Owned Salon Revenue Fourth quarter revenue for the Company-owned salon segment decreased $1.4 million versus the prior year to $2.2 million . The year-over-year decline in revenue was expected and driven by the closure of 37 unprofitable salons over the past twelve months. Fiscal year 2023 revenue for the Company-owned salon segment decreased $10.1 million versus the prior year to $10.1 million due to company-owned salons closures. Company-Owned Salon Adjusted EBITDA Fourth quarter Company-owned salon adjusted EBITDA loss improved $1.3 million year-over-year driven primarily by the closure of unprofitable salons. Fiscal year 2023 Company-owned salon adjusted EBITDA loss improved $7.7 million year-over-year driven primarily by the closure of unprofitable salons and includes a $1.1 million grant from the state of North Carolina related to COVID-19 relief in fiscal year 2023. Balance Sheet and Cash Flow The Company ended fiscal year 2023 with $9.5 million in cash and cash equivalents, $183.3 million in outstanding borrowings and total liquidity of $42.8 million . Net cash used in operating activities for the fiscal year totaled $7.9 million , an improvement of $30.7 million from the prior year. Cash use improved due primarily to lower general and administrative expense. Non-GAAP reconciliations For GAAP to non-GAAP reconciliations, please refer to the attached section titled "Non-GAAP Reconciliations." A complete reconciliation of reported earnings to adjusted earnings is included in this press release and is available on the Company’s website at www.regiscorp.com . Earnings Webcast Regis Corporation will host a conference call via webcast discussing fourth quarter and fiscal year 2023 results today, August 23, 2023 at 7:30 a.m., Central time . Interested parties are invited to participate in the live webcast by registering for the event at www.regiscorp.com/investor-relations.html . The webcast will include a slide presentation. A replay of the presentation will be available on our website at the same web address. About Regis Corporation Regis Corporation (NYSE:RGS) is a leader in the haircare industry. As of June 30, 2023 , the Company franchised or owned 4,863 locations. Regis' franchised and corporate locations operate under concepts such as Supercuts®, SmartStyle®, Cost Cutters®, Roosters® and First Choice Haircutters ®. For additional information about the Company, including a reconciliation of certain non-GAAP financial information and certain supplemental financial information, please visit the Investor Information section of the corporate website at www.regiscorp.com . This press release contains or may contain "forward-looking statements" within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’s best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, "may," "believe," "project," "forecast," "expect," "estimate," "anticipate," and "plan." In addition, the following factors could affect the Company's actual results and cause such results to differ materially from those expressed in forward-looking statements. These uncertainties include a potential material adverse impact on our business and results of operations as a result of changes in consumer shopping trends and changes in manufacturer distribution channels; laws and regulations could require us to modify current business practices and incur increased costs including increases in minimum wages; our potential responsibility for Empire Education Group, Inc.'s liabilities; changes in general economic environment; changes in consumer tastes, hair product innovation, fashion trends and consumer spending patterns; compliance with New York Stock Exchange listing requirements; reliance on franchise royalties and overall success of our franchisees’ salons; our salons' dependence on a third-party supplier agreement for merchandise; our franchisees' ability to attract, train and retain talented stylists and salon leaders; the success of our franchisees, which operate independently; data security and privacy compliance and our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, franchisees, employees, vendors or Company information; the ability of the Company to maintain a satisfactory relationship with Walmart; marketing efforts to drive traffic to our franchisees' salons; the successful migration of our franchisees to the Zenoti salon technology platform; our ability to maintain and enhance the value of our brands; reliance on information technology systems; reliance on external vendors; the use of social media; the effectiveness of our enterprise risk management program; ability to generate sufficient cash flow to satisfy our debt service obligations; compliance with covenants in our financing arrangement, access to the existing revolving credit facility, and acceleration of our obligation to repay our indebtedness; limited resources to invest in our business; premature termination of agreements with our franchisees; financial performance of Empire Education Group, Inc. ; the continued ability of the Company to implement cost reduction initiatives and achieve expected cost savings; continued ability to compete in our business markets; reliance on our management team and other key personnel; the continued ability to maintain an effective system of internal control over financial reporting; changes in tax exposure; the ability to use U.S. net operating loss carryforwards; potential litigation and other legal or regulatory proceedings; or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth under Item 1A of Form 10-K. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K, 10-Q and 8-K and Proxy Statements on Schedule 14A. REGIS CORPORATION CONDENSED CONSOLIDATED BALANCE SHEETS (Dollars in thousands, except per share data) June 30 , 2023 2022 ASSETS Current assets: Cash and cash equivalents $ 9,508 $ 17,041 Receivables, net 10,885 14,531 Inventories 1,681 3,109 Other current assets 15,164 13,984 Total current assets 37,238 48,665 Property and equipment, net 6,422 12,835 Goodwill 173,791 174,360 Other intangibles, net 2,783 3,226 Right of use asset 360,836 493,749 Other assets 26,307 36,465 Total assets $ 607,377 $ 769,300 LIABILITIES AND SHAREHOLDERS' DEFICIT Current liabilities: Accounts payable $ 14,309 $ 15,860 Accrued expenses 30,109 33,784 Short-term lease liability 81,917 103,196 Total current liabilities 126,335 152,840 Long-term debt, net 176,830 179,994 Long-term lease liability 291,901 408,445 Other non-current liabilities 49,041 58,974 Total liabilities 644,107 800,253 Commitments and contingencies Shareholders' deficit: Common stock, $0.05 par value; issued and outstanding, 45,566,228 and 45,510,245 common shares as of June 30, 2023 and 2022, respectively 2,278 2,276 Additional paid-in capital 64,600 62,562 Accumulated other comprehensive income 9,023 9,455 Accumulated deficit (112,631 ) (105,246 ) Total shareholders' deficit (36,730 ) (30,953 ) Total liabilities and shareholders' deficit $ 607,377 $ 769,300 REGIS CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Dollars and shares in thousands, except per share data) Three Months Ended June 30 , Twelve Months Ended June 30 , 2023 2022 2023 2022 Revenues: Royalties $ 16,607 $ 17,227 $ 65,981 $ 65,753 Fees 2,965 2,954 11,266 11,587 Product sales to franchisees 608 3,343 2,802 15,072 Advertising fund contributions 7,744 8,360 31,747 32,573 Franchise rental income 25,596 30,577 111,441 130,777 Company-owned salon revenue 2,195 3,608 10,089 20,205 Total revenue 55,715 66,069 233,326 275,967 Operating expenses: Cost of product sales to franchisees 715 4,172 3,540 17,391 Inventory reserve — 1,235 1,228 7,655 General and administrative 11,544 14,566 50,751 65,274 Rent 3,276 3,368 9,196 9,357 Advertising fund expense 7,744 8,360 31,747 32,573 Franchise rent expense 25,596 30,577 111,441 130,777 Company-owned salon expense (1) 1,536 3,648 8,827 21,952 Depreciation and amortization 1,664 1,458 7,716 6,224 Long-lived asset impairment 65 — 101 542 Goodwill impairment — — — 13,120 Total operating expenses 52,140 67,384 224,547 304,865 Operating income (loss) 3,575 (1,315 ) 8,779 (28,898 ) Other (expense) income: Interest expense (9,018 ) (3,292 ) (22,141 ) (12,914 ) Loss from sale of salon assets to franchisees, net — (145 ) — (2,334 ) Other, net 198 (309 ) 1,364 (296 ) Loss from operations before income taxes (5,245 ) (5,061 ) (11,998 ) (44,442 ) Income tax benefit (expense) 442 (3,499 ) 655 (2,017 ) Loss from continuing operations (4,803 ) (8,560 ) (11,343 ) (46,459 ) (Loss) income from discontinued operations, net of income taxes — (34,073 ) 3,958 (39,398 ) Net loss $ (4,803 ) $ (42,633 ) $ (7,385 ) $ (85,857 ) Net loss per share: Basic and diluted: Loss from continuing operations $ (0.10 ) $ (0.19 ) $ (0.25 ) $ (1.07 ) (Loss) income from discontinued operations 0.00 (0.74 ) 0.09 (0.90 ) Net loss per share, basic and diluted (2) $ (0.10 ) $ (0.93 ) $ (0.16 ) $ (1.97 ) Weighted average common and common equivalent shares outstanding: Basic and diluted 46,461 45,969 46,235 43,582 __________________________________________________________ (1) Includes cost of service and product sold to guests in our Company-owned salons. Excludes general and administrative expense, rent and depreciation and amortization related to Company-owned salons. (2) Total is a recalculation; line items calculated individually may not sum to total due to rounding. REGIS CORPORATION CONSOLIDATED STATEMENTS OF CASH FLOWS (Dollars in thousands) Twelve Months Ended June 30 , 2023 2022 Cash flows from operating activities: Net loss $ (7,385 ) $ (85,857 ) Adjustments to reconcile net loss to net cash used in operating activities (Gain) loss from sale of OSP (4,562 ) 36,143 Depreciation and amortization 7,189 6,504 Long-lived asset impairment 101 542 Deferred income taxes (8 ) 391 Inventory reserve 1,228 10,478 Non-cash interest 3,790 — Loss from sale of salon assets to franchisees, net — 2,334 Goodwill impairment — 16,000 Stock-based compensation 2,316 1,334 Amortization of debt discount and financing costs 2,891 1,839 Other non-cash items affecting earnings 155 709 Changes in operating assets and liabilities (1): Receivables 943 11,896 Inventories (182 ) 7,886 Income tax receivable (577 ) 1,118 Other current assets 850 2,118 Other assets 6,818 2,703 Accounts payable (497 ) (10,966 ) Accrued expenses (6,151 ) (21,983 ) Net lease liabilities (4,991 ) (5,960 ) Other non-current liabilities (9,817 ) (15,867 ) Net cash used in operating activities: (7,889 ) (38,638 ) Cash flows from investing activities: Capital expenditures (481 ) (5,316 ) Net proceeds from sale of OSP 4,500 13,000 Net cash provided by investing activities: 4,019 7,684 Cash flows from financing activities: Borrowings on credit facility 13,357 10,000 Repayments of long-term debt (11,083 ) (16,916 ) Debt refinancing fees (4,383 ) — Proceeds from issuance of common stock, net of offering costs — 37,185 Taxes paid for shares withheld (36 ) (845 ) Net cash (used in) provided by financing activities: (2,145 ) 29,424 Effect of exchange rate changes on cash and cash equivalents (53 ) (158 ) Decrease in cash, cash equivalents and restricted cash (6,068 ) (1,688 ) Cash, cash equivalents and restricted cash: Beginning of year 27,464 29,152 End of year $ 21,396 $ 27,464 __________________________________________________________ (1) Changes in operating assets and liabilities exclude assets and liabilities sold or acquired. SYSTEM-WIDE SAME-STORE SALES (1): Three Months Ended June 30, 2023 June 30, 2022 Service Retail Total Service Retail Total Supercuts 4.5 % (2.4 )% 4.2 % 14.4 % (11.8 )% 13.0 % SmartStyle (1.9 ) (9.7 ) (3.4 ) 1.5 (17.9 ) (2.7 ) Portfolio Brands 4.2 (0.4 ) 3.8 6.5 (5.5 ) 5.3 Total 3.2 % (5.3 )% 2.5 % 9.6 % (13.4 )% 7.1 % Twelve Months Ended June 30, 2023 June 30, 2022 Service Retail Total Service Retail Total Supercuts 7.5 % (5.2 )% 6.9 % 23.8 % (5.6 )% 22.1 % SmartStyle 0.1 (12.8 ) (2.5 ) 10.7 (10.5 ) 5.7 Portfolio Brands 6.4 (3.7 ) 5.5 13.0 (3.4 ) 11.2 Total 5.7 % (8.5 )% 4.4 % 17.8 % (7.5 )% 14.8 % ___________________________________________________________ (1) System-wide same-store sales are calculated as the total change in sales for system-wide franchise and company-owned locations that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date system-wide same-store sales are the sum of the system-wide same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. System-wide same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. REGIS CORPORATION System-Wide Location Counts June 30 , 2023 2022 FRANCHISE SALONS: Supercuts 2,082 2,264 SmartStyle/Cost Cutters in Walmart stores 1,388 1,646 Portfolio Brands 1,223 1,344 Total North American salons 4,693 5,254 Total International salons (1) 102 141 Total Franchise salons 4,795 5,395 as a percent of total Franchise and Company -owned salons 98.6 % 98.1 % COMPANY-OWNED SALONS: Supercuts 7 18 SmartStyle/Cost Cutters in Walmart stores 48 49 Portfolio Brands 13 38 Total Company -owned salons 68 105 as a percent of total Franchise and Company -owned salons 1.4 % 1.9 % Total Franchise and Company -owned salons 4,863 5,500 ___________________________________________________________ (1) Canadian and Puerto Rican salons are included in the North American salon totals. Non-GAAP Reconciliations: This press release includes a presentation of operating income excluding certain non-cash charges, adjusted EBITDA and adjusted Franchise revenue, which are non-GAAP measures. The non-GAAP measures are financial measures that do not reflect United States Generally Accepted Accounting Principles (GAAP). We believe our presentation of the non-GAAP measures provides meaningful insight into our ongoing operating performance and a supplemental perspective of our results of operations. Presentation of the non-GAAP measures allows investors to review our core ongoing operating performance from the same perspective as management and the Board of Directors. These non-GAAP financial measures provide investors an enhanced understanding of our operations, facilitate investors' analyses and comparisons of our current and past results of operations and provide insight into the prospects of our future performance. We also believe the non-GAAP measures are useful to investors because they provide supplemental information that research analysts frequently use to analyze financial performance. Items impacting comparability are not defined terms within U.S. GAAP. Therefore, our non-GAAP financial information may not be comparable to similarly titled measures reported by other companies. We determine the items to consider as "items impacting comparability" based on how management views our business, makes financial, operating and planning decisions and evaluates the Company's ongoing performance. The reconciliation of U.S. GAAP operating income to non-GAAP operating income excluding certain non-cash charges is included in the release. The following items have been excluded from our non-GAAP adjusted EBITDA results: discontinued operations, non-recurring non-operating income, distribution center wind down fees, CEO transition costs, inventory reserve, goodwill impairment, one-time professional fees and settlements, severance expense, the benefit from lease liability decreases in excess of previously impaired right of use asset, lease termination fees and asset retirement obligation costs. We present adjusted revenue to provide a meaningful Franchise adjusted EBITDA margin, which removes non-margin revenue from total revenue to arrive at an adjusted margin. Margin is a common metric used by investors, however, the majority of our revenue is offset by equal expense, so it does not contribute to our margin. We remove the non-margin revenue from this metric in order to show a meaningful margin rate. The method we use to produce non-GAAP results is not in accordance with U.S. GAAP and may differ from methods used by other companies. These non-GAAP results should not be regarded as a substitute for corresponding U.S. GAAP measures, but instead should be utilized as a supplemental measure of operating performance in evaluating our business. Non-GAAP measures do have limitations as they do not reflect certain items that may have a material impact upon our reported financial results. As such, these non-GAAP measures should be viewed in conjunction with our financial statements prepared in accordance with U.S. GAAP. REGIS CORPORATION Reconciliation of U.S. GAAP Net Loss to Adjusted EBITDA (Dollars in thousands) (Unaudited) Three Months Ended June 30 , Twelve Months Ended June 30 , 2023 2022 2023 2022 Consolidated reported net loss, as reported ( U.S. GAAP) $ (4,803 ) $ (42,633 ) $ (7,385 ) $ (85,857 ) Interest expense, as reported 9,018 3,292 22,141 12,914 Income taxes, as reported (442 ) 3,499 (655 ) 2,017 Depreciation and amortization, as reported 1,664 1,458 7,716 6,224 Long-lived asset impairment, as reported 65 — 101 542 EBITDA $ 5,502 $ (34,384 ) $ 21,918 $ (64,160 ) Inventory reserve — 1,235 1,228 7,655 CEO transition — — — (466 ) Distribution center fees — — — 285 Professional fees and legal settlements — 280 1,248 2,140 Severance (132 ) 59 720 2,074 Lease liability benefit (258 ) (336 ) (1,773 ) (3,620 ) Lease termination fees 56 32 1,627 1,835 Real estate fees — — — 40 Goodwill impairment — — — 13,120 Non-recurring, non-operating income — — — (100 ) Discontinued operations — 34,073 (3,958 ) 39,398 Adjusted EBITDA, non-GAAP financial measure $ 5,168 $ 959 $ 21,010 $ (1,799 ) REGIS CORPORATION Reconciliation of Reported Franchise Adjusted EBITDA as a Percent of GAAP Franchise Revenue to Franchise Adjusted EBITDA as a Percent of Adjusted Franchise Revenue (Dollars in thousands) (Unaudited) Three Months Ended June 30 , Twelve Months Ended June 30 , 2023 2022 2023 2022 Franchise adjusted EBITDA $ 5,460 $ 2,538 $ 22,799 $ 7,730 GAAP Franchise revenue 53,520 62,461 223,237 255,762 Franchise adjusted EBITDA as a percent of GAAP Franchise revenue 10.2 % 4.1 % 10.2 % 3.0 % Non-margin revenue adjustments: Franchise rental income $ (25,596 ) $ (30,577 ) $ (111,441 ) $ (130,777 ) Advertising fund contributions (7,744 ) (8,360 ) (31,747 ) (32,573 ) Adjusted Franchise revenue $ 20,180 $ 23,524 $ 80,049 $ 92,412 Franchise adjusted EBITDA as a percent of adjusted Franchise revenue 27.1 % 10.8 % 28.5 % 8.4 % View source version on businesswire.com : https://www.businesswire.com/news/home/20230823638355/en/ REGIS CORPORATION : Kersten Zupfer [email protected] Source: Regis Corporation

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