PRESSR: Al Rostamani Communications recognised by Huawei for customer satisfaction leadership in UAE's tech sector

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Dubai, UAE – Al Rostamani Communications, a leading UAE-based systems integrator and member of Al Rostamani Group, founded in the early 1950s by Abdulla Hassan Al Rostamani, has been named “Best Customer Satisfaction Partner of the Year 2024” by Huawei, a global leader in information and communications technology (ICT).The award was presented at the Huawei 2025 Partner Summit, held recently in Dubai, where the company recognised its top-performing partners across innovation, service delivery, and customer excellence.The recognition reflects Al Rostamani Communications efforts in building long-term client relationships through consistent service standards and operational reliability. At a time when client experience is becoming a key differentiator in enterprise technology, Al Rostamani Communications ability to deliver personalised service while scaling complex ICT infrastructure has set it apart in the regional market.“We’ve always believed that service is where loyalty is built, and that client trust must be earned and protected at every stage of the relationship,” said Youssef Fawaz, General Manager of Al Rostamani Communications. “Recognition like this only deepens our commitment to deliver experiences that make a measurable difference to our clients’ businesses.”HIGH-TOUCH, HIGH-TRUST DELIVERYAl Rostamani Communications has invested in what it calls a “high-touch, high-trust” model, rooted in client service and consistency. This approach combines regular on-site visits, transparent communication, fast response times, and structured client satisfaction reviews. The company’s operational backbone includes a nationwide service network designed to minimise downtime and ensure business continuity. This service mindset has contributed to one of the highest client retention rates in the UAE’s ICT sector."At Huawei, we place immense value on partners who share our vision for delivering exceptional customer experiences," said Shan Xiaoping, Director of Partner Development & Management, Huawei UAE "Al Rostamani Communications has consistently gone above and beyond to uphold the highest standards of service, ensuring that clients can fully leverage the potential of advanced ICT solutions. We are proud to recognize them as our Best Customer Satisfaction Partner of the Year and look forward to continuing our collaboration to drive innovation and customer success ...

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