Table of Contents
About METRO 3
Message from Our President and CEO 5
Three Questions for Our Vice President,
Public Affairs and Communications 6
Our Approach 7
Our Business Fundamentals 8
Materiality 9
Engaging with Our Stakeholders 10
Corporate Responsibility Governance 11
Products and Services 12
Responsible Procurement 13
Health, Nutrition and Well-being 18
Packaging and Printed Materials 20
Environment 22
Climate Change 23
Waste 27
Food Loss and Waste 30
Colleagues 33
Equity, Diversity and Inclusion 34
Health, Safety and Well-being 36
Communities 37
Socioeconomic Contribution 38
Our Performance 41
Scorecard 42
ESG Performance Data 49
Introduction
Products and Services Environment
Colleagues Communities Our Performance
Corporate Responsibility Report - 2025 Fiscal Year 2
Introduction
Products and Services
Environment
Colleagues
Communities
Our Performance
Corporate Responsibility Report - 2025 Fiscal Year 3
About METROMETRO is a food and pharmacy leader in Québec and Ontario.
As a retailer, franchisor, distributor, manufacturer and provider of e-commerce services, we operate or service a network of 1,006 food stores under several banners, including Metro, Metro Plus, Super C and Food Basics, as well as 638 pharmacies, under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners.
looking statements that may be set out in this report refer to hypotheses on the Canadian food and pharmacy industries, targets and the economy in general as well as our 2025 action plan and 2022-2026 CR Plan. These forward-looking statements do not provide any guarantees as to the future performance of the Corporation and are subject to known
More than
$22 billion
in sales
A network of over
1,640
stores
and unknown risks and uncertainties that could cause the outcome to differ significantly. We believe these statements to be reasonable
and relevant at the publication date and
About this report
This corporate responsibility (CR) report covers the operations and activities of METRO INC. and its affiliated entities (collectively, the "Corporation") for the 2025 fiscal year ending on September 27, 2025. This is our fourth annual CR report since publishing our third five-year CR Plan for 2022-2026 for our food and pharmacy activities. We continue to report on metrics based on the Sustainability Accounting Standards Board (SASB) Food Retailers & Distributors and Drug Retailers standards
and on the Global Reporting Initiative (GRI) Standards. All financial figures are in Canadian dollars unless otherwise specified. In this report, METRO refers to the Corporation, and Metro refers to the conventional store banner. This
report was reviewed by internal auditors but was not externally audited, with the exception of certain climate data (Scopes 1 and 2 greenhouse gas emissions), which were
the subject of a limited assurance by our external auditor.
Forward-looking information
Throughout this report, we have used statements that may constitute forward-looking information. In general, any statement in this report that does not constitute historical fact may be considered a forward-looking statement. The use of the future tense as well as expressions such as "commit," "aim," "vision," "ambition," "seek," "targets," "objectives" and other similar expressions is generally indicative of forward-looking statements. The forward-
representative of our expectations. METRO does not intend to update any forward-looking statements contained herein.
More than
97,000
colleagues
For more information
Marie-Claude Bacon
Vice President, Public Affairs and Communications
11011 Maurice-Duplessis Blvd. Montréal (Québec) H1C 1V6 514 643-1086
Founded in
1947
mbacon@metro.ca
Introduction
Products and Services
Environment
Colleagues
Communities
Our Performance
Corporate Responsibility Report - 2025 Fiscal Year 4
Food (1,006 food stores)
Supermarkets Discount stores Neighbourhood stores Specialized stores
Québec
710183
Metro Metro Plus
11
Adonis
117
Super C
52
Marché Richelieu
3201
Marché Ami
26
Première Moisson
1
Les 5 Saisons
Ontario
289133
Metro
5
Adonis
150
Food Basics
1
Première Moisson
New Brunswick
71
Marché Richelieu
6
Marché Ami
Total 332 267 379 28
Québec
526385
PJC Jean Coutu PJC Santé
PJC Santé Beauté
141
Brunet Brunet Plus
Brunet Clinique Clini Plus
Pharmacy (638 pharmacies)
Ontario
857
PJC Jean Coutu PJC Santé
78
Metro Pharmacy
Food Basics Pharmacy
New Brunswick
2727
PJC Jean Coutu PJC Santé
PJC Santé Beauté
Total 638
1 Includes one store located in the province of Newfoundland and Labrador.
Introduction
Products and Services
Environment
Colleagues
Communities
Our Performance
Corporate Responsibility Report - 2025 Fiscal Year 5
Message from Our President and CEOFor over 15 years, METRO has been committed to a rigorous corporate responsibility (CR) approach, embedded in its business practices. This journey has led us to transform the way we operate, ensuring that environmental, social and governance (ESG) issues are progressively taken into account across all levels of the organization.
Our community engagement remains steady. For the third consecutive year, our community investment program was awarded Imagine Canada's PRISM certification, confirming that our initiatives are deeply rooted in our purpose. The launch of METRO Shared Kitchens in Québec and Ontario reflects our sincere desire to make a real difference, particularly in the areas of food and health. Beyond financial support, we rely on long-term partnerships and the direct involvement of our teams to amplify the impact of our actions in the field.
To capture the true value of our approach, we must understand the issues at stake, identify how our company can address them, and evolve our practices with diligence. This is not a revolution, but a process of continuous adaptation - guided by science and by the expectations of our customers, colleagues, partners
Foundational initiatives such as our Sustainable Fisheries and Aquaculture Policy and our local purchasing program are now fully integrated in our day-to-day business practices. Since 2024, ESG objectives have been included in the long-term incentive plan for
our executives, reflecting an accountability-driven approach. Change takes time, but our new practices are taking root, and we are confident they are here to stay.
As we enter the final year of our 2022-2026 CR Plan, we continue our efforts with determination. Our initiatives to reduce greenhouse gas emissions - including
the adoption of near-term science-based targets - illustrate our commitment to addressing environmental challenges with both pragmatism and ambition. For the first time, our external auditor has provided a limited assurance report1 for our Scopes 1 and 2 climate data, further strengthening the credibility of this data and, more broadly, that of our overall approach.
We are closely monitoring the evolving regulatory landscape, particularly regarding human rights. In addition to publishing our second report under the Fighting Against Forced Labour and Child Labour in Supply Chains Act, we also released our very first Human Rights Statement this year. This statement reinforces our existing alignment with international best practices and reflects our determination to contribute to a more just and equitable society.
We are also proud of the recognition we received this year. The Maurice-Pollack Award highlights the
excellence of our equity, diversity and inclusion efforts, and shines a light on the sustained work of our teams to create an inclusive work environment that reflects the society in which we operate.
and investors.
We humbly acknowledge that some objectives remain difficult to achieve. But we are not giving up. Thanks to the dedication of our teams and strong governance, we are constantly working to improve our practices, deliver quality products and create lasting value.
Today, our CR approach is a key pillar of our overall performance. It is built on informed choices, reliable data and continuous engagement. This is how we are preparing METRO to meet the challenges of tomorrow.
Eric La Flèche
President and Chief Executive Officer
1 Limited assurance is a form of independent verification conducted by a third party, often an audit firm, of certain information published in a sustainability or corporate responsibility report. Its purpose is to confirm that the data is plausible, evidence-based, and grounded in a recognized methodology, but it does not guarantee absolute accuracy.