Annual Report for the year ended 31st March 2025

1

growth

Structured for

Annual Report 2024/25

Structured for

growth

In a year marked by resurgence and rapid momentum, we soared to new heights, defying gravity at every turn. As one of Sri Lanka's fastest-growing finance companies, we expanded our footprint in record time, strengthening our

presence across the island and reaffirming our commitment to accessible, customer-centric financial solutions.

This remarkable trajectory was no accident. Since our inception 60 years ago, our business has been the result of structured growth strategies towards sustainable outcomes with disciplined execution, and an unwavering promise to protect and grow the interests of our stakeholders.

As we look ahead, while celebrating Mercantile Investments 60 years in successful business with a momentous year,

we remain firmly grounded in our values while rising ambitiously towards higher stakeholder value. With every milestone, we prove that with the right balance of courage and care, we can elevate not just our performance, but the lives of those we serve.

Drafting the blueprints of progress

Engineering

future successes

FY 2024/25

Message from the Chairman 24-27

Managing Director's Review 28-33

GRI Contents Index 72-77

Independent Assurance Report on Sustainability 78-79

Employing the right tools for

the job

The electronic version of this year's Integrated Annual Report is available in the MI website, https://http://www.mi.com.lk Mobile users can view the report electronically using the QR code

Fostering driven team of professionals

Converting from challenge to productivity

Looking ahead with the right

focus

WEB CONTENT

Sustainable Value Creation in Motion Impact Management Report 37

List of Material Topic 39

External Environment Review 45

Strategy Deployed 47

Capital Management Reports

Financial Wealth 50

Alliances 62

Human Strength 64

Intellect 66

Infrastructure 68

Nature 70

Integrated Management Discussion and Analysis

Integrated Annual Report - 2024/25

Overview

Value Creation

Business Overview

Pages 8-11

Executive Reports

Pages 24-33

Stakeholder Participation

Shareholders

Clients

Staff

Business Partners

Regulators

Society & Environment

Strategy & PESTEEL

Pages 40-47

Resource Distribution

Page 48

Material Matters

Page 39

Stewardship

Pages 82-92

Governance

Pages 93-172

Risk Management

Pages 173-200

Financial Reports

Pages 212-329

Audit Report

Pages 228-230

Financial Statements

Pages 232-329

Supplementary Information

Pages 332-351

Investor Relation

Pages 332-335

Supportive Financial Information

Pages 336-337

Navigation Icons

Capitals

Financial Wealth: Shareholders' equity, funding received from clients and borrowings obtained from banks and financial intermediaries that are used to support our business

Alliances: Our strong commercial relationships and the bonds with our stakeholders, including the community and the wider society

Human Strength: The experienced and skillful workforce that drives our organisation to deliver unique and competitive products and services, to our customer base

Intellect: Our intangible assets that include MI's brand value, reputation and business know-how

Infrastructure: Physical resources that support all our business operations

Nature: Natural resources that we utilise in our business and the impact we create on them in return

Capital Management Report

Financial Wealth -

Pages 50-61

Alliances -

Pages 62-63

Human Strength -

Pages 64-65

Intellect -

Pages 66-67

Infrastructure -

Pages 68-69

Nature -

Pages 70-71

Committee Reports -

Pages 201-209

Other Information -

Pages 332-351

Stakeholders

Shareholders: Our equity providers

Clients: Our credit customers and depositors

Staff: Our permanent and probationary employees

Business Partners: Our suppliers, lending institutions such as banks and financial intermediaries and other business associates

Regulators: The Central Bank of Sri Lanka, the Colombo Stock Exchange, the Department of

Inland Revenue and other similar regulatory bodies applicable to our industry

Society and Environment: The local community and wider society we interact with and the nature

Mercantile Investments and Finance PLC - Integrated Annual Report 2024/25

7

DRAFTING THE BLUEPRINTS OF PROGRESS

Report at a Glance 8-11

Strategic Landscape & Operational Drive 12-13

Products and Services Offered 14-15

Purpose, Vision, Mission, Principles and 16

Values

Corporate Philosophy and Direction 17

Financial Highlights 18-19

Operational Highlights 20

Stakeholder Value Created 21

Milestones & Highlights Captured in Brief - FY 2024/25

22-23

Overview

As we celebrate an extraordinary milestone of over 60 years of excellence, MI remains unwavering to its commitment of delivering exceptional service to our valued customers. This year marks our continued dedication to sustainable growth in an ever-evolving market landscape, whilst optimising stakeholder value. We are proud to present our twelfth Integrated Annual Report, prepared in accordance with the guiding principles and content elements of the Global Reporting Initiative (GRI) standards as issued by the International Integrated Reporting Council (IIRC).

This report provides a transparent and comprehensive disclosure of both financial and non-financial

performance, reinforcing our dedication to upholding high governance standards, accountability, and transparency.

In alignment with our strategic objectives, this report showcases the progress we have made and continued to make towards creating

sustainable value for our stakeholders. By embracing innovation and forward-thinking strategies, we aim to deliver long-term benefits for all stakeholders, reinforcing MI's position as a trusted premier finance company in the Non-Bank Financial Institution (NBFI) sector. Through this integrated disclosure, we reaffirm our commitment to sustainable value creation, transparently sharing the impacts created in the year under review and the planned trajectory for the years ahead.

Reporting Framework and Compliance Standards

GRI 2-2, 2-3, 2-5, 2-25

Reporting Period and Scope

This Annual Report covers the reporting period from 1 April 2024 to 31 March 2025. To support informed decision-making and provide meaningful context for performance evaluation, the report includes comparative data from the previous year and, where relevant, up to three years of historical information.

In line with our commitment to transparency and accountability, we have disclosed all material financial and non-financial information to build stakeholder trust and confidence.

These disclosures encompass a wide array of Environmental, Social, and Governance (ESG) topics and have been independently audited by Ernst & Young Chartered Accountants to affirm reporting disclosure accuracy and alignment with applicable standards.

Organisational Structure and International Operations

MI operates solely within the domestic market with no international operations and does not have any subsidiary holding relationships. However, we maintain a strategic interest in Nuwara Eliya Hotels Company PLC, an associate company, by holding a 26.12% equity stake.

Our Target Audience

Our Annual Report serves as a comprehensive and strategic communication tool, meticulously crafted to address the informational requirements of our diverse stakeholder groups. It is primarily intended to offer current and potential investors including shareholders and other financial parties, a comprehensive assessment of our financial performance for the year

under review, strategic vision, and future growth prospects.

Beyond investors, the report also seeks to engage and inform a broad range

of stakeholders, including customers, employees, business partners, regulators, and the wider community. By recognising and addressing the distinct interests of these groups, we strive to foster transparency, trust, and accountability across our operations. Through proactive stakeholder engagement, we reaffirm our commitment to responsible governance, as we forge ahead to create long-term

sustainable value, ultimately contributing to the socioeconomic advancement of the communities we serve.

Materiality Assessment

GRI 2-4, 2-6

Our commitment to transparency and accountability is reflected in our

rigorous materiality assessment, which forms the foundation of our reporting approach. Through this process, we have carefully evaluated the economic, social, and environmental impacts of our operations to identify and prioritise key material issues. We have ensured that all significant financial and non-financial matters have been comprehensively addressed, while implementing

effective measures to mitigate risks and seize opportunities. The stability and consistency of our reporting frameworks have been maintained, as there were

no changes to our organisational size, structure, and ownership during the reporting period apart from our branch expansions. We have also preserved continuity in the scope, boundaries, and reporting methodology from the prior year, ensuring comparability and

consistency in our reporting, facilitating stakeholder convenience. Moreover, the absence of any restatements of prior information reinforces the accuracy and reliability of the data presented, strengthening stakeholder confidence and enhancing trust in our reporting integrity.

Reporting Boundaries and Scope

GRI 2-2

In this Annual Report, we provide our stakeholders with an extensive overview of the operations of

Mercantile Investments & Finance PLC, incorporating both financial and nonfinancial disclosures. Our financial reporting offers an in-depth analysis of our performance, while our nonfinancial disclosures focus on key

areas such as the Company's strengths and weaknesses, and emphasise emerging opportunities and potential risks. Furthermore, we outline our comprehensive risk management strategies, detailing the proactive steps taken to identify, assess, and mitigate risks inherent in our business activities.

In addition, we present a clear and detailed governance structure, highlighting the robust frameworks and mechanisms established by the Board of Directors to ensure effective oversight, integrity, and ethical conduct throughout the organisation. This includes a rigorous reporting framework designed to provide stakeholders with the necessary information to make well-informed decisions.

Independent External Assurance

GRI 2-5

Financial

Statements

(Pages 228-230)

Sustainability

Reporting - (GRI)

(Pages 78-79)

Compliance

with CBSL Corporate Governance Disclosures (Page 172)

External

Assurance Soughted (Messrs. Ernst and Young, Chartered Accountants)

Directors'

Statement on Internal Controls Accuracy

(Page 227)

Conciseness

Our Annual Report is designed with precision to deliver critical information in a clear, concise, and accessible manner, ensuring stakeholders can quickly grasp key insights without unnecessary complexity. Each section is thoughtfully structured to include only the most relevant details, eliminating redundancy while maintaining completeness. For those seeking deeper analysis, our website offers expanded resources, including detailed reports, datasets, and additional context. This dual approach of concise reporting paired with extensive online resources ensures that stakeholders receive the right level of information to support their decision-making, reflecting our commitment to transparency, efficiency, and engagement.

Long-Term Vision and Strategic Priorities

Our long-term vision and strategic priorities remain firmly centred on driving sustainable growth and creating enduring value for all stakeholders.

Grounded in a clear understanding of

Reliability and Completeness

Our commitment to reliability and completeness is unwavering, as we ensure that all data presented is carefully obtained from highly

trustworthy and verified sources. To uphold the highest standards of accuracy and transparency, this data undergoes rigorous internal reviews and is further validated through independent external assurance processes. These measures collectively reinforce the integrity of

our reporting, providing stakeholders with confidence and credibility and comprehensiveness of the information we disclose.

Comparability and Consistency

We have maintained consistency throughout the entire report, ensuring that all data, metrics, and disclosures align with established frameworks and methodologies. To enhance transparency and facilitate meaningful analysis, comparative data are provided for periods ranging from one to four years, enabling stakeholders to assess performance trends and progress over time. This disciplined approach to comparability and consistency underscores our

commitment to delivering reliable and coherent information, fostering informed decision-making and trust among our stakeholders.

our core strengths and the evolving market landscape, we have strategically aligned our initiatives to address current challenges, while seizing future opportunities. By prioritising innovation and embracing transformative trends, we are building a resilient foundation to sustain leadership in a rapidly changing environment.

Our commitment to agility and foresight empowers us to adapt swiftly, ensuring sustained competitiveness and relevance. Looking ahead, we remain steadfast in advancing our strategic priorities, fostering innovation, and delivering meaningful outcomes that align with stakeholder expectations, paving the way for a prosperous and sustainable future.

Value Creation and Preservation

Value creation and preservation form the cornerstone of our business philosophy, reflecting a deliberate and strategic effort to maximise the potential of our resources and delivering measurable outcomes for our stakeholders. Through a structured and innovative process, we ensure that both tangible and intangible benefits are realised, thoughtfully balancing trade-offs to sustain long-term value. Our distinctive value creation framework is deeply embedded within our tailored business model, which serves as the foundation for our operational excellence and strategic decision-making. A detailed discussion of this framework and its core components can be found on pages 36 to 37, where our value-driven approach is comprehensively outlined. This unwavering commitment to creating and preserving value underscores our dedication to sustainable growth and enduring stakeholder trust.

Forward-Looking Risk Approach

As responsible corporate stewards, we recognise the far-reaching impact of our operations across economic, societal, and environmental spheres. While striving to drive sustainable economic growth, we remain resolutely committed to mitigating potential negative externalities associated with our activities. By embedding sustainability at the core of our strategic agenda, we have aligned our lending, investment, operational, and risk management practices to support long-term value creation for all stakeholders. Simultaneously we continue to proactively reduce or eliminate any adverse societal or environmental impacts.

This integrated and forward-thinking approach underpins our ambition to achieve enduring success while contributing to a more inclusive, resilient, and sustainable ecosystem, fostering growth of sustainable communities showcasing a legacy of responsible leadership for future generations.

Forward-Looking Statements

This report contains forward-looking statements pertaining to MI's financial position and operational performance. These statements are inherently subject to uncertainties, as actual outcomes may vary from current expectations due to the influence of future events, including emerging opportunities, risks, and unforeseen developments.

CBSL

CSE

SEC

ROC

CA Sri Lanka Code of Best Practices

GRI

Reporting Regulations, Principles and Protocols Regulations and Framework Adopted

CA Sri Lanka (SLFRS/LKAS)

Regulations and Framework

Mandatory

Voluntary

IR

Governing Body

Reporting Guidelines

Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka)

Central Bank of Sri Lanka (CBSL)

Registrar of Companies (ROC)

The Code of Best Practices on Corporate Governance

2023

Sri Lanka Accounting Standards (LKASs/SLFRSs)

Corporate Governance Direction No 05 of 2021

Corporate Governance Direction No 03 of 2008

The Finance Business Act No 42 of 2011

The Companies Act No 07 of 2007

Colombo Stock Exchange & Securities and Exchange Commission Listing Rules

(CSE & SEC)

Global Reporting Initiatives (GRI)

International Integrated Reporting Council (IIRC)

This report has been prepared in accordance with

the Global Reporting Initiative (GRI) Standards - "In accordance"

This report was also prepared in accordance with the International Integrated Reporting Framework of IIRC

Availability of the Annual Report

In accordance with the prescribed instructions on notice, under the Companies Act No. 07 of 2007, copies of the Annual Report have been circulated to all shareholders, prior to the Annual General Meeting. It has also been made available on MI's corporate website https://www.mi.com.lk and the CSE website https://www.cse.lk (the report can be viewed under the MI Stock code 'MERC').

GRI 2-3

Concerns and Feedback

If you have any queries about the information in this report, please feel free to contact us via preferred mode. The Chief Financial Officer/Director (Non-Board),

Mercantile Investments and Finance PLC, 236, Galle Rd,

Colombo 03

E-mail: accounts@mi.com.lk Phone: 011 2343720

Fax: 011 2434524

Statement of the Board of Directors on the Integrated Annual Report

The Board acknowledges its responsibility towards ensuring the integrity of this Integrated Annual Report which, in the opinion of the Board, has considered the completeness of all material aspects addressed and the reliability of financial and non-financial

information presented. Thus, the Board assures that the Integrated Annual Report published for financial year 2024/25 provides a true and fair presentation of the Company's financial and operational performance for the financial year under review.

On behalf of the Board,

Deva Anthony Shermal Jayasuriya

Chief Financial Officer/ Finance Director Director (Non-Board)

Mercantile Investments and Finance PLC - Integrated Annual Report 2024/25

12

Our Journey

As Mercantile Investments proudly celebrates 60 remarkable years, we honour a legacy built on bold leadership with the solid foundation laid under the visionary leadership of late Founder Chairman George Ondaatjie, whose foundational principles of integrity, accountability, and strategic foresight remain deeply embedded in every facet of our operations. Since our humble beginnings in 1964, we have risen to become a beacon in our industry driven by purpose, fuelled by excellence, and committed to creating meaningful, lasting impact for generations to come. This

milestone is more than a celebration of our

longevity - it's a powerful testament to the vision, resilience, and unwavering values that have shaped our path.

Another defining chapter in our corporate journey was the listing of our company on the Colombo Stock Exchange in 2011 under the Diri Savi Board. This landmark achievement underscored our dedication to regulatory compliance, enhanced market visibility and deepened the trust of our stakeholders. Since then, we have continued to elevate our governance standards and reinforce our financial framework to support long-term growth.

As we forge ahead, we remain steadfast in our resolve to confidently tackle new challenges and spearhead sustainable innovation through our growing branch network and diversified product offerings while delivering lasting value that benefits not only our customers and partners

but also our shareholders and the wider community.

Business Philosophy

At the core of our operations lies a steadfast commitment to integrity, accountability, and exemplary corporate governance. We conduct our business to the highest ethical standards, fostering transparency and responsibility in every decision we make. Our governance framework embodies these values, forming the bedrock of our sustainable and responsible growth. Reflecting this commitment, we have implemented comprehensive risk management strategies designed to anticipate, evaluate, and address potential challenges protecting the organisation from unexpected disruptions and ensuring continued resilience in our operations.

We place strong emphasis on delivering superior customer service that consistently differentiates us in the industry. Consistently anticipating and surpassing customer expectations has been fundamental to our strategy, allowing us to remain at the forefront of evolving market demands. This customer-centric philosophy is reinforced by our vibrant organisational culture, which fosters employee satisfaction, collaboration, and

a shared sense of purpose. As we look to the future, we remain fully committed to serving our stakeholders with excellence, guided by an innovative, responsive and customer focused service model.

Corporate Structure

Our organisational structure is strategically designed to optimise resource efficiency while prioritising a legendary customer experience. Every element

of our company is purposefully aligned to this goal, ensuring that our human, technological, and financial resources are strategically deployed for maximum impact. This streamlined structure combined with strong internal culture empowers us to provide seamless, top-tier services that consistently go beyond stakeholder expectations.

Moreover, our shareholder structure is characterised by a concentration of shares among a small number of large investors, underscoring their strong confidence in our vision, strategy, and performance. MI continues to hold a 26.12% stake in its associate, Nuwara Eliya Hotels Company PLC - also a publicly listed entity -reflecting our commitment to long-term diversification, value creation, and deeper engagement within our broader industry ecosystem. Together, these elements

form a solid and adaptive framework, positioning us strongly for continued success and resilience in the years ahead.

Mercantile Investments and Finance PLC - Integrated Annual Report 2024/25

13

Funding Structure

MI's capital structure is designed to support long-term growth, financial resilience, and sustainable value creation. A key pillar of our funding strategy is the steadfast support of our valued investors, whose confidence and commitment provide both stability and strategic flexibility.

In addition to equity contributions, we continue to leverage customer deposits as a primary funding source, offering competitive returns while ensuring the

prudent and efficient deployment of capital to drive operational performance. This dual benefit not only reinforces customer loyalty but also strengthens community-based financial inclusiveness towards societal benefit.

To further diversify our funding channels, MI strategically accesses bank financing, securitised borrowings, and debt instruments, enabling us to finance targeted lending growth, whilst managing our funding cost, maturity

profiles, and statutory liquidity and capital requirements. Furthermore, installing

a robust risk management framework has allowed us to proactively identify, monitor, and address risks across all funding avenues proactively. Our well-balanced and adaptive funding structure position enabled us confidently to pursue growth opportunities while upholding our steadfast commitment to financial prudence, regulatory compliance, and value-driven service excellence.

Market Presence

GRI 2-6

MI's market presence is underpinned by a dynamic and inclusive approach, serving a diverse clientele that spans

individual customers, small and medium enterprises, and large corporate entities. We take pride in having swiftly amplified our market presence by expanding our branch network to all provinces to offer a diversified product portfolio, enabling us to meet the evolving needs of our growing customer base with greater reach and relevance. This broad accessibility ensures that MI remains relevant, responsive, and valuable to all layers of society, fostering greater financial inclusion and supporting economic participation throughout our operational footprint.

While MI is strongly positioned to expand its market footprint propelled by innovation, inclusivity, and a clear corporate purpose, we remain deeply anchored in contributing to Sri Lanka's socioeconomic progress, extending our

efforts well beyond business growth alone.

Activities, Products, and Services

GRI 2-6

At the core of MI's operations lies an unwavering commitment to offering products and services that are thoughtfully designed around the needs of our customers. Lending and deposit products continue to serve as the cornerstone of

our portfolio, while our broader suite of financial services caters to the diverse and evolving requirements of the market.

Our lending portfolio encompasses a wide array of tailored solutions including leasing, hire purchase (HP), microfinance, and term loans, providing both individuals and businesses with flexible and accessible financing options. In alignment with our forward-looking strategy, we remain dedicated to the introduction of innovative financial products focused on sustainability, reflecting our commitment to environmentally responsible financial practices.

Our product development efforts are continuously evolving to address market demands and customer preferences. One of the key areas of expansion has been

in the leasing sector, particularly with the introduction of Micro Auto, which

provides affordable access to vehicles for a broader demographic. Additionally, we have significantly strengthened our gold-backed lending operations, establishing

a presence across the country to provide customers with secure and attractive lending avenues. In 2024 we launched

a sustainable finance backed product suite, which includes financing for solar roofs, EVs, and agriculture-led equipment financing. Complementing these offerings, we continue to provide competitive fixed deposits and savings products designed to support the diverse financial goals of our customers. In line with our commitment

to inclusivity, we have introduced minor savings accounts tailored specifically to encourage financial literacy and long-term savings habits among children.

Mercantile Investments and Finance PLC - Integrated Annual Report 2024/25

14

GRI 2-6

Finance and Lending Products

Lease Financing

Lease facilities are granted mainly against vehicles and machines in accordance with the Finance Lease Act No. 56 of 2000. MI is proud of the trust and conviction that is placed upon us by loyal leasing customers.

Hire Purchase Financing

In keeping with the Consumer Credit Act No. 29 of 1982, lending facilities are given mainly against vehicles and machines that have been registered.

Vehicle Loans

Lending services are offered against registered or unregistered vehicles with the option of structuring the instalments based on a customer's repayment capacity.

Term Loans

At MI, we provide a range of term-based funding which is customised to serve diverse needs. This includes personal loans, professional loans, auto drafts, and other term-based loans and provides both revolving and fixed-term credit facilities.

Property-Backed Lending

Lending services extended against property given as security under a mortgage bond.

Gold Loans

Loans are provided against gold held as security, to serve the urgent financial needs of our customers.

Microfinance Lending

Microfinance services are offered to low income earners, providing them the opportunity to become self-sufficient and self-employed, enabling individuals to improve their quality of life.

Micro Auto

Specially design to cater small scale family vehicles and medium size business vehicles.

Sustainable Financing

Deposit Product Offerings

Facilities granted for electric vehicles, Solar equipment and expanded for the Renewable, Irrigation, Agriculture and Socio eco-friendly business loans sectors to support green initiatives.

Fixed Deposits

Fixed Deposits at Mercantile Investments and Finance PLC come with a heritage of trust, stability, and the highest security, giving the public the best return for their investments.

Savings

At MI, our savings accounts cater to both minor holders and general savings account holders, advocating the habit of saving within the Sri Lankan economy

Mercantile Investments and Finance PLC - Integrated Annual Report 2024/25

Key Investments

Insurance Support

Workshop Services

15

Regulatory Liquidity-Based Investments

Equity/Debt Investments

Treasury Bills and Bonds

Fixed-return investment in short-, medium- and long-term securities issued by the Government of Sri Lanka.

Equity Investments

Primarily investments in ordinary shares of listed entities.

Money market, Unit trust and other investments

Fixed-return yielding investments in short- and medium-term deposits in rated banks and financial institutions.

Motor Vehicle Insurance

Full and third party protection on motor vehicle insurance.

Loan Protection

Loan recovery protection against borrower's death.

Title Insurance

Protection against loss of ownership of property.

General Insurance

All other protection including fire, burglary, etc.

Vehicle Servicing

Facilitates all-inclusive motor vehicle servicing.

Vehicle Repairing

Facilitates varying types of automobile repairs, providing expert attention to every nook and corner of a vehicle.

Paint Jobs

Provides exclusive painting solutions.

Mission

To deploy resources

effectively towards innovative financial solutions that will enrich our business partners, whilst assuring profitable investor returns by staying ahead in our sphere of business and creating a sustainable future for our employees and society

Vision

To be a top-of-mind financial

services provider committed to excellence with a deep sense of corporate responsibility towards building a sustainable nation

Purpose

Creating meaningful value

that exceeds people's expectations

Fulfill our customer needs beyond

expectations.

Create a lasting and positive impression on our people.

Deliver world-class customer service at all levels.

Ensure business practices complement our core values.

Empathetic: Proactively being sensitive to customer expectations.

Respect: Recognising and encouraging employee efforts through acknowledgement and reassurance.

Collaborative: Collective and united team efforts in any aspect of work.

Integrity: Uncompromisingly standing up for what is right.

Prudence: Creating value for stakeholders in all aspects by being conscious of costs and revenues.

Competitive: Being fair but aggressive in competition.

Ethical: Being socially responsible and ensuring all actions are ethical.

Friendly: The 'Friendly Specialist' in finance, bringing happiness through financial solutions and superior service.

Our corporate philosophy is anchored in the principles of sustainable development, with a strategic focus on achieving medium-and long-term growth that benefits our stakeholders, the environment, and the wider community. Our vision is unequivocal, to become a fully integrated organisation that delivers enduring value through responsible practices, sustained stakeholder trust, and unwavering ethos towards sustainable development. Sustainability is not a peripheral aspect of our operations; it is deeply embedded within our core business strategy, governance framework, and operational practices. In alignment with the United

Nations Sustainable Development Goals (UN SDGs), we have deliberately integrated sustainability into our organizational objectives, structure, and business processes, reinforcing our commitment to driving responsible growth while contributing substantively to national and global sustainability agendas.

Whilst we remain firmly committed towards sustainable growth trajectory, oversight of our sustainability performance and reporting is vested in the highest governance body within the organisation, ensuring that our commitments are actionable, measurable, transparent, and subject to continuous improvement.

Our Sustainability Pledge

To fulfill corporate obligations towards our key stakeholders, focusing on economic social and environment needs, which in turn, will support the process of building a sustainable nation.

MI Products and Services

Our portfolio of products and services is uniquely designed to deliver innovative business solutions that minimise environmental impact while creating mutual benefits for all stakeholders. By integrating sustainability into our offerings, we empower our customers to pursue their goals responsibly, fostering shared value and contributing to a more sustainable future.

MI Operations

Our continuous efforts to align our business processes and community well-being led us to serve society exceptionally.

MI corporate Social Initiatives

Recognising the unmet needs of the community enabled us to develop inventive solutions in terms of products and services as well as corporate social initiatives, aimed at promoting the welfare of the community, society, and the environment.